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Holiday Inn Montreal Airport

3.0 of 5 6500 Cote de Liesse, Montreal, Quebec H4T 1E3 , Canada
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Holiday Inn Montreal Airport
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Holiday Inn Montreal Airport
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282 reviews from our community

Traveler rating
    42
    73
    52
    51
    64
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68
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I wish I could stay longer in this hotel. Unfortunately I had a tight schedule. Look at the pictures of the pool and other recreation facilities. Tropical style. They are so nice if you want to relax yourself. Their shuttle service is excellent. I actually used their shuttle for 4 times, and never waited for longer than 10 minutes. The... More 

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The bathroom was dirty with what I think were parts of the sponge used to clean the toilet. There were little orange bits left on the toilet seat. The tub had a loose shower nozzle and a dripping faucet. The closet doors were in need of repair and a paint job. The food was dreadful. I ordered room service and... More 

Was this review helpful? Yes 1
Kathleen M, General Manager at Holiday Inn Montreal Airport, responded to this review

Hello Lucylacesvancouver2011, I wanted to express my sincere apologies for the issues you were faced with. In no way is this the impression I want you to be left with. I have taken your comments very serioulsy and adressed them with my housekeeping, restaurant and kitchen team in order to bring corrective measures to the issues. I understand you have... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

just stayed here one night before going south. the atrium with the pool was nice, a tropical touch with pool table and table hockey ($) . when we booked we asked for a room on the atrium side but were given a room on the exterior side and at a higher rate per night. i brought this to the attention... More 

Was this review helpful? Yes
Kathleen M, General Manager at Holiday Inn Montreal Airport, responded to this review

Hello Dan S, Thank you for being such a great ambassador for your hotel. I am made sure to pass on your comments to Shaida. I am gald we were able to meet all your expectations even through your room move. Our hotel does provide a unique indoor atrium that allows our guest to enjoy a tropical setting year round.... More 

Amsterdam, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I spent two nights there recently with my family on a trip. Unless you have a vehicle, it is not near anything walking distance, so you're resorting to takeout or eating in the overpriced restaurant. While the reception staff were very cordial and helpful, the rest of the place was absolutely upsetting. The rooms were dirty and had an animal... More 

Was this review helpful? Yes 1
Kathleen M, General Manager at Holiday Inn Montreal Airport, responded to this review

Hello Vito C, I am sorry to hear that you had such an unfortunate experience while staying with us. It is definetly not the impression I want you to be left with. I would appreciate it if you could contact the hotel directly and ask to speak to the Director of Operations at 514-739-3391 so we may discuss things more... More 

Bangor, Maine
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel should be one of the best Holiday Inn's we been to, and we've been to many. We've been here 3 times, and have never experienced dirty rooms which have been mentioned in other reviews. We were upgraded to a suite this time, which was very nice. We love the central atrium with the plants, games (pool, foosball, ping... More 

Was this review helpful? Yes
Kathleen M, General Manager at Holiday Inn Montreal Airport, responded to this review

Hello Greybeard3, I wanted to thank you for your great reveiw about the Holiday Inn Montreal Airport. I have made sure to share your comments with my team. We pride ourselves to be able to meet our guest needs at all levels and I am glad we were able to provide you with a great stay. I look forward to... More 

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

All staff we encountered were pleasant and friendly and willing to help. HOWEVER ... big thing is the cleanliness ... we stayed in a suite and had to switch rooms 2 times as the rooms had leftover items from previous guest. The safe in the 3rd room did not work. The staff that we encountered was kind and pleasant and... More 

Was this review helpful? Yes
Kathleen M, General Manager at Holiday Inn Montreal Airport, responded to this review

Hello mom222_222, Thank you so much for sharing your feedback while staying with us. I am glad we were able to meet your expectations. I have certainly taken your comments about the pool and room seriously as this is not at all the impression I want you to be left with. I have advised our lifeguard of the importance of... More 

Aurora, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

normally i have good experiences with this chain. Right now I have been sitting in the restaurant waiting for someone to offer me a drink... I will let you know when they arrive. It is 8pm and almost every table in the fairly large restaurant is dirty... The hotel is a 3+ star... I might give it 2. They have... More 

Was this review helpful? Yes
Kathleen M, General Manager at Holiday Inn Montreal Airport, responded to this review

Hello ScooterM, Thank you for taking the time to review our property. I am very sorry to hear that our hotel fell short of your expectations. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and superior accommodations. It sounds like we were not able... More 

Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

If you have a car, this is not a bad alternative to stay in Montreal. It is nothing fancy and very simple service. What I found was it is a great distance to drive into the city and also able to explore the nearby town for good food. There is a restaurant and Tim's right by the hotel. Within 10... More 

Was this review helpful? Yes
Kathleen M, General Manager at Holiday Inn Montreal Airport, responded to this review

Hello BossFrances, Thank you so much for sharing your comments in reference to your recent stay with us. I am glad we were able to provide you with all the amenities you needed during your recent. The proximity to the downtown corridor is certainly a plus for us. I certainly hope you will consider us next time you are travelling... More 

Fredericton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 25, 2014

We flew out of montreal for a week long vacation. We stayed here before and after our trip. When I got home I was covered in bites. We called the hotel and asked if they had a bedbug problem and told them of our experience. They asked us to email a pic of the bites and we did. Luckily we... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Montreal Airport, responded to this review

Dear susiemu, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More 

Ponte Vedra Beach, Florida
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 13, 2014

Arrived from Paris into Montreal for an overnight before heading home in Florida. Very familiar with Holiday Inn brand so booked with confidence. This is by far the worst place. You can book a cheap hotel along a highway or something, but for a Holiday Inn brand hotel, by an international airport, they should shut it down. Made a reservation... More 

Was this review helpful? Yes 7
Kathleen M, General Manager at Holiday Inn Montreal Airport, responded to this review

Thank you for taking the time to review our property. I am very sorry to hear that our hotel fell short of your expectations. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and superior accommodations. It sounds like we were not able to give... More 

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Additional Information about Holiday Inn Montreal Airport

Address: 6500 Cote de Liesse, Montreal, Quebec H4T 1E3 , Canada
Phone Number:
Location: Canada > Quebec > Montreal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Montreal Airport 3*
Number of rooms: 278
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Also Known As:
Holiday Inn Montreal Airport Hotel Montreal
Montreal Holiday Inn
Hotel Style:
#12 Spa Hotel in Montreal

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