This place was a definite mistake. For starters, as soon as we entered our room, we noticed that the AC duct in our bathroom ceiling was leaking, and had flooded our bathroom. It was later fixed but we were blamed for water damaging the floor below, a matter which was speedily resolved. The rooms are tiny and the Wi-Fi is...
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Dear Guest,
Thank you for sharing your feedback with us. Please be advised that we have taken this feedback very seriously and have addressed your concern internally.
Unfortunately, this week-end we had a flood on the upper floors causing a leakage down to the restaurant,
Regrettably some floors were affected by this same situation including your room. We apologize for...
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Just returned home after a 7-night stay here. I found the hotel to be fine. Sure, the room was pretty tiny, 2 single beds, small shower/toilet, but clean, functional and very quiet. Would be a bit crowded with two in the room but perfectly comfortable for one. I was only there for the late evenings, with a conference during the...
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Dear Guest,
I would like to thank you for your kind review. We have taken the liberty of posting your comments for our team members to read.
Please feel free to contact me at any time for any future trips to the Travelodge Montreal Center Hotel.
Sincerely,
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There is something wrong with their wireless connection. For some reason I could browse but I could not access any email - gmail, hotmail, work email. I called front desk and the guy was absolutely useless. He kept on telling me they did not manage the network without offering any help. He could not even let me finish any of...
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Read reviews after I booked and expected the worst. Pleasantly surprised: room was clean, neat, carpet good, staff pleasant. What's true: teeny tiny shower, room small, furnishings of low quality but clean and in good condition. Good motel in area surrounded by more luxurious places. Price good, location excellent. Didn't hear other rooms, room was serviced every day. Rated average...
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Dear Guest,
Thank you for taking the time to provide us with your feed back regarding your recent stay at the Travelodge Montreal Center. We pride ourselves on providing the highest level of service to each and every one of our guests.
I hope we will be given a chance to welcome you once again in the future.
Sincerely,
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The rooms are definitely small. But considering all I did was sleep there overnight, it did the job. Well located, close to old Montreal and metro stations. There are better hotels in the area, but for a higher price. Once again this was alright for an overnight visit. I had no major problems.
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Dear Guest,
Thank you for choosing the Travelodge Montreal Center Hotel for your stay.
We are all thrilled that your stay was so enjoyable and we look forward to your return.
Sincerely,
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This was the most appalling hotel we have ever had the misfortune to experience. The room smelled like a wet dog and the bathroom smelled like mold. The room, I assume, used to be a storage closet. It was a three person occupancy with a bunk bed hinged to the wall like a prison cell. There was barely room for...
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Dear Guest,
Thank you for taking the time to share with us your concerns. Please be advised that we have taken this feedback very seriously and your concern will be addressed accordingly.
We agreed that our European style rooms are smaller than the standard; however we do our best to ensure that our guests are getting the highest level of...
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Came to this hotel because we had to leave what we originally booked (hope you never stay there!). This place is pretty basic but the price is good for what you get - free WiFi (I had no trouble with it), reasonable room amenities (coffee, TV, alarm clock), clean bathroom. Compared to what we had left, this place was a...
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Dear Guest,
Thank you for choosing the Travelodge Montreal Center Hotel for your stay. We are all thrilled that your stay was so enjoyable and we look forward to your return.
Sincerely,
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Everything these people are saying about this hotel is Correct. I just left it today. The rooms are too small and old looking. The counter is pathetic. They ran out of space in their own in door parking. They didn't even give us wash rags and we had to ask for it. The hallways upstairs looked like a run down...
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Dear Guest,
Thank you for sharing with us your feedback, you should be advised that we have taken this feedback very seriously and have addressed these concerns internally.
We believe that your comments were very succinct but overstated. However, we still believe that no matter how bad the comment could be, it will still remain our way for improving our...
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Really basic room. Stained carpet. Minuscule bathroom. Insufficient parking.
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I stayed here with my sister on a trip to North America in winter 2010/11. Each place we visited we stayed in hotels in a similar price range to this one, but this was BY FAR the worst experience we had.
The room was what you might expect in a dodgey hostel. "European style" seems to be code for run...
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Dear Guest,
Thank you for sharing with us your comments, your concerns were noted and will be addressed accordingly,
It is unfortunate that you have waited almost one year to let us know about your concerns; we would have assisted you and helped with all your problems if you have just let us know about it on time while you...
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