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All 164 Montreal hotels

Fairmont The Queen Elizabeth

4.0 of 5 Hotel   |   900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada (Ville-Marie)
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
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There are newer reviews for Fairmont The Queen Elizabeth
See the most recent reviews
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

When I booked the hotel, I advised them I will be staying there for my birthday weekend. They let me know that 'something special' would be done. As I arrived there was an old piece of cake waiting for me in my room. Although as I unpacked I noticed spiders on the ceiling and spider webs by the windows. After... More

Was this review helpful? Yes 1
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Elana K - We're truly sorry to hear we didn't make this birthday celebration a memorable one. The team was very excited to welcome you on this special occasion and our front desk was able to assign you a corner room on this visit. That being said, we do apologize for the cleanliness issues you encountered and rest assured... More

Toronto
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW

Disappointing. I've grown to expect so much more from Fairmont hotels. Smaller than usual queen beds (but it would seem I've never stayed in a queen room before at a Fairmont and certainly will not do so again). Rooms at the hotel also in need of renovation and to really add salt to the wound, was asked to pay $2... More

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear thubby - Thank you for taking the time to share some feedback further to your recent stay. We're deeply sorry to hear how disappointing this visit was. We appreciate your loyatly and we apologize for leaving such a negative impression with regards to the room and the services provided. We're sorry for not being able to accommodate your request... More

1 review
1 of 5 stars Reviewed 3 days ago NEW

We had a firm reservation for the night of Aug. 24. It clearly said no smoking room. They said someone made a mistake and assigned us a smoking room. We said No as the reservation clearly said nonsmoking. The manager suggested we go to the Fairmont at the airport about 20 miles from the centre. At 4 p.m. we had... More

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Mary S - We were very surprised and most concerned by the comments you shared with regards to your interaction with our front desk team. Even after investigation with our duty manager, we weren't able to trace back the reservation you were mentioning in your review. That said, we do apologize if there was any miscommunication with regards to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I really enjoyed my stay at this hotel for 3 nights. The room was just the right size, everything you need is there and I haven't slept this well in a hotel in a long time. The bed was so comfortable and pillows/sheets so clean. Despite the formal decor of the Fairmont, this is a cozy hotel. Awesome location, I... More

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Mum2Aid - We're glad to hear you enjoyed your overall stay with us. We're sorry however for not providing you with the dining experience you expected. Please know your detailed feedback will be shared with our executive chef as we want our guests to leave with a memorable impression for all services. That said, there is indeed a fee... More

atlanta
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed on the gold level at the Fairmont Queen Elizabeth. The hotel is in a great location, convenient to use the subway and if you get a special, it's definitely worth it. The employees on the gold level are very kind and gracious....Marie, Franciose etc. However, when we were there, the policy still existed of of putting 2 smoking... More

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear stephenpugh - Thank you for your loyalty and for sharing some candid feedback further to your recent stay. We're happy to read the team made every effort to make this visit and this special occasion a pleasant one, however we're sorry for the inconvenience of being assigned near smoking rooms. We understand your disappointment regarding this situation and we're... More

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Finally had an opportunity to stay at the Queen Elizabeth and I can't believe we waited so long. This hotel pulls out all the stops and is just a oasis in a concrete jungle. It's not that they did anything special or out of the ordinary, they just provided a great hotel experience. What we expected from a Fairmont hotel... More

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Magicats - We're delighted to hear we're now your hotel of choice when in Montreal. We're glad you enjoyed your visit and we look forward to your next stay! The team at Les Voyageurs bar will be thrilled to welcome you for a drink and prepare of one their signature cocktails. Many thanks and best regards. More

Arusha
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here with our two year old and enjoyed the wonderful treatment we received. We'll certainly return if we find ourselves in Montreal again. My only recommendation would be that the cooked breakfast options be made a little more vegetarian friendly.

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear shamilita - Thank you for your lovely comments. We're happy to read you thoroughly enjoyed your stay. Please know we appreciate your suggestion regarding the options available at breakfast and this will be shared accordingly with our culinary team. Looking forward to your next visit. Kindest regards. More

Markham, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Amazing hotel located in the heart of Montreal. Easy access to VIA Rail train station (located under the hotel) and shopping. The check in process was simple. Try out their "herb" water in the lobby. Amazing!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Thomas B - Thank you for your positive feedback. We're pleased to read your review and how we met your expectations on this recent visit. We hope to see you again soon next time you visit Montreal. Warm regards. More

Croton on Hudson, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

When I think about it, there are some good things about this hotel--truly. I do not want to be mean. It is conveniently located, connected to the train station and underground mall, and its gym is also decent compared to many other hotels. The rooms were clean, and the staff with whom I came into contact were always unfailingly professional.... More

Was this review helpful? Yes 1
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear TravelGirl10520 - Thank you for your review. We're sorry however to hear we didn't make this visit a memorable one. Please know we understand your disappointment and even though it is too early to announce any specific details, we’re happy to inform you that our owners recently shared their intent to capitalize on its strategic position in the city... More

1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel doesn't compare to the other Fairmont properties I've enjoyed. We arrived during rush hour on a Wednesday so we couldn't use the front entrance but were directed to the underground entrance where someone would assist us. We were met by 2 valet parking attendants but no bell hops were available. We unloaded a significant amount of luggage but... More

Was this review helpful? Yes
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Hotel Summarization (Beta)

What travelers say

  • Train station(81)
  • Great location(37)
  • Very good(23)
  • Front desk staff(6)
  • Gold Floor(5)
  • Hotel restaurant(5)
  • Flat screen(5)
  • Underground shopping(5)
  • Friendly and helpful(4)
  • Only complaint(4)

Additional Information about Fairmont The Queen Elizabeth

Address: 900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont The Queen Elizabeth 4*
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Also Known As:
Fairmont The Queen Elizabeth Hotel Montreal
Fairmont Hotel Montreal
Fairmont Montreal
Fairmont Queen Elizabeth
Montreal Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Montreal #21 Luxury Hotel in Montreal #30 Romantic Hotel in Montreal #36 Family Hotel in Montreal #37 Business Hotel in Montreal
Hotel Class
Official Description (provided by the hotel)
At the center of Montreal's vibrant cultural and commercial district sits the city's grandest and most gracious hotel - Fairmont The Queen Elizabeth. Located above the train station (Via Rail & AMTRAK) and connected to the extensive underground city of thousands of boutiques, restaurants and cafes, and within walking distance of sports and cultural attractions, this Montreal hotel reflects the city’s distinct elegance and charm. ... more   less 
Number of rooms
982

Questions & Answers

Questions? Get answers from Fairmont The Queen Elizabeth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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