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Fairmont The Queen Elizabeth

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900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada
Best prices for: 1 room 1 guest
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Fairmont The Queen Elizabeth
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Fairmont The Queen Elizabeth
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2,373 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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VICTORIA HARBOUR, ONTARIO
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

Highly recommend the Fairmont to all looking to stay in downtown Montreal. Walking distance to Bell Centre, underground mall is located beneath the Fairmont hotel and found it to be excellent, also a tim hortons on mall level. Montreal residence were very helpful and everyone we encountered spoke English

Review collected in partnership with Fairmont Hotels & Resorts

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Newmarket
1 review
5 of 5 stars Reviewed yesterday NEW

Extremely pleased with stay at this hotel. No overly priced. Close to everything. Staff were very good. Would recommend to friends and family. Large lobby. Very beautiful rooms. We stay here and walked to Bell Centre for Habs game. Nice a close.

Review collected in partnership with Fairmont Hotels & Resorts

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Oakville
1 review
4 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel but the I could hear, clearly enough, the doors slamming/closing in the hallway from my room. Also, not having access to the mini-fridge in room is very lame. The mini-fridges are sensor equipped and will automatically bill your room if anything is moved/touched.

Review collected in partnership with Fairmont Hotels & Resorts

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Burlington
1 review
1 of 5 stars Reviewed 3 days ago NEW

Front desk and restaurant staff did not resolve health issues involving a screw in the breakfast food and scalding hot water to our satisfaction. The sink was old and cracked and needed replacing. Late checkout was agreed but the room key was cancelled before the agreed checkout time. Bill charges for service we did not receive were automatically charged and... More 

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Gary R - Thank you for your visit. We were very concerned by your feedback and we're deeply sorry to hear the details of your recent stay. The situations you described in your review are indeed most disappointing and we sincerely apologize for not providing you the experience you expected and for not resolving the issues to your satisfaction.... More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

This hotel was perfectly situated in downtown Montreal. It is right above train station which makes it easy to get to. The rooms were nice, though a little small. The pool and athletic facility was great. My only complaint was the service in the restaurant. We had dinner with two families, and after waiting 90 minutes without having our main... More 

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear pjv34 - We're deeply sorry to hear how your unfortunate experience in our restaurant marred your overall stay. We sincerely apologize for the unusual delay you experienced and we do understand your disappointment. The team takes pride in providing an efficient and warm service to our patrons and we greatly appreciate you bringing this to our attention. That said,... More 

oakville,Ontario
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked a room on short notice for an unanticipated trip to Montreal. I used the Fairmont website to make a reservation. I had the option of requesting an upgrade for a reduced rate if the room was available. Luckily, when I arrived at the hotel, the request was granted. The gold level has a lounge where you can get... More 

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Oakville6910 - Thank you for taking the time to share your feedback to your recent visit to Fairmont The Queen Elizabeth. We always strive to offer the best hotel experience to our guests and we’re delighted to hear you enjoyed your stay at the Fairmont Gold floors. We hope to welcome you back to Montreal in the near future.... More 

Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

For sure, the hotel is well located and is in a great building, with great, commodious rooms. But the heating was so noisy that I had to turn it off for the night - and doing that during winter is just nonsense! As result, I stayed in a cold, but quiet room. And that was not cool at all (if... More 

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Patrick D - Thank you for sharing some comments regarding your recent business trip to Montreal. We're deeply sorry to hear about the noise issues you encountered with the heating unit. This is certainly something our maintenance team can address, however we apologize for the inconvenience this caused you. With regards to the ventilation system, thank you for your... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On my first trip to Montreal since 1976 we stayed at the Queen Elizabeth. The room, while small, was lovely. The bathroom was tiny compared to most 5 star hotels, but charming. The food in the restaurant is decent but WAYYYY overpriced; service in the restaurant is mediocre. Concierge and bell staff couldn't possibly be more helpful - and without... More 

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Holly K - We're so glad to hear our staff members made this visit a pleasant one. We greatly appreciate your kind words about the service provided. That said, we also thank you for pointing out the possible improvement at the restaurant, which will be discussed with the team. We most certainly hope you will visit us again in... More 

Wijchen, The Netherlands
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Fairmont the Queen Elisabeth hotel is quite remarkable, because of the elegant style, services and ofcourse the remarkable place. Above the train station and vast underground shopping centre we felt quite at home and hardly needed to wade through the snow and slush whilst shopping. On the 19th floor we had a good view of the surrounding buildings and... More 

Was this review helpful? Yes 1
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Janvz - What a pleasure it was to read the details of your recent experience with us at Fairmont The Queen Elizabeth. We're thrilled to learn how much you enjoyed your stay on our Fairmont Gold floors. The entire team also looks forward to your next visit. Many thanks and warm regards. More 

Toronto
Top Contributor
216 reviews 216 reviews
40 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I've stayed at numerous Fairmont properties and I gave a good review from a stay here two years ago. Things, in the smallest ways, however, have changed. While the rooms remain lovely, there were three things that I found rather galling at the price point that this hotel is at. We had originally planned to eat breakfast on the Sunday... More 

Was this review helpful? Yes 1
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear StephenM465 - We're deeply sorry to learn how disappointed you were with your recent stay. We completely agree with you a positive experience is all about the small things. We very much regret to hear you weren’t able to enjoy the buffet breakfast at the restaurant. Indeed on Sundays, the breakfast buffet ends at 10:30am since the team must... More 

Hotel Review Summarization

What travelers say

  • Train station(54)
  • Great location(23)
  • Very good(14)
  • Underground shopping(5)
  • Front desk staff(5)
  • Gold Floor(4)
  • Hotel restaurant(4)
  • Flat screen(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (165)
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Bathroom (66)
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Dining (25)
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Pool/beach area (3)
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Amenities (43)
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Fairmont Gold Room - Wheelchair Accessible (30)
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Fairmont Room - King Bed (43)
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Fairmont Room - Two Double Beds (36)
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Jerome Le Royer Executive Suite (82)
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John Lennon and Yoko Ono Suite (56)
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Junior Suite (43)
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Pool (5)
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The Hotel (15)

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