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All 164 Montreal hotels

Fairmont The Queen Elizabeth

4.0 of 5 Hotel   |   900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada (Ville-Marie)
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Ranked #49 of 164 Hotels in Montreal
A recent review
3 of 5 stars reviewed yesterday
Tracy E Old Man Bay, Grand Cayman
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1,917 reviews from our community

Traveler rating
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    309
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Old Man Bay, Grand Cayman
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

The service was okay and the location is good - access to underground train and shops at the bottom of the hotel but as other reviewers mention, it is an old hotel with need of upgrades. The lighting is poor and the bathrooms are small. The tub didn't drain - yuck! The beds were well worn and you sank in... More

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Lincolnshire
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Huge hotel, well situated for the shops and restaurants and Montreal's underground city. This was the smallest room we have had so far, and Although only one bed it was super huge, and very comfortable. The room was tastefully decorated and very clean. Tea and coffee making facilities were provided as well as a full mini bar with snacks although... More

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London, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Only one night on which to base this review but staff were helpful across the board. Room was lovely with a view of the next door Cathedral. Breakfast was plentiful and reasonably priced. Great location for exploring Montreal. Be careful of the valet parking 4pm cut-off (I wasn't).

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Airdrie, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

While the service was good from the desk staff the rooms really need a lot of work done on them. The hot and cold water taps in the bathroom did not work. The sink had cracks in it as well as the mirror. The beds are comfortable. Rooms are small but that is to be expected with a hotel as... More

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Can W – Thank you very much for taking the time to share some feedback following your recent stay with us. We’re glad to know you received good service from our colleagues at the front desk and that you enjoyed the comfort of our beds. That said, we’re sorry the guest rooms did not meet your expectations. We do... More

Devonport, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

An older style hotel with small rooms and poor lighting. On the positive side, the hotel is well located. The hair dryer worked well which is something many other hotels struggle with for some reason. There are also excellent breakfast choices.

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear colm1 – Thank you for your feedback. We’re glad you enjoyed the great location of the hotel as well as the breakfast options. Rest assured we will share your comment with our Director of Food and Beverage. We’re sorry however for not meeting your expectations in terms of the size of our guest rooms. That said, we’re working on... More

St. John's, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is beautiful on the outside and the lobby and restaurants but for the price you pay a night for the basic room its too much. the rooms are tiny and the bathrooms are tiny and the bed that we stayed in sank in the middle. it was very clean and looked lovely and the workers are super but... More

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear hopeandfaith1 – Thank you for your visit earlier this month. We are pleased to know you liked our beautiful lobby, the cleanliness of the hotel and our great team members. We’re sorry the guest rooms did not meet your expectations in terms of size, however we still hope to have an opportunity to welcome you back in the future.... More

Ramona, California
Contributor
14 reviews 14 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

After being in Toronto at the Fairmont Royal York I didn't think we could get any closer to our hotel from the train station but the Fairmont Queen Elizabeth is located within the confines of the Montreal Grand Central railway station. Off the train, pick up luggage, up two flights of escalators and into the hotel. Perfect. Got checked into... More

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear RMcJR – We’re delighted to hear you were thoroughly pleased with your stay at Fairmont The Queen Elizabeth and we appreciate your lovely note about our friendly and knowledgeable staff members. We’re happy to hear the convenient location of the hotel and direct access to the underground city made your stay even more pleasant. We hope to have the... More

Ancaster
1 review
1 of 5 stars Reviewed 5 days ago NEW

Employees need sensitivity training to see the person first and not their wheelchair. Also the room had NOISY construction directly outside of our bedroom window on the 8th floor during our entire stay. This room should not have been rented out. The workers actually waved at us into our room if we opened our curtains! Check to see if there... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
Peterborough, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Myself and friends (all travel agents) recently stayed at this property. I have to say I think about our experience daily. Regrettably it was a negative experience. After a long train ride, late dinner and finally getting to bed...at 2:20 am our room (s), we had a suite, three security personnel opened the chained door with a special tool and... More

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Shelleymac011 – We’re terribly sorry to hear the details of your recent experience. It is indeed a very unusual situation and rest assured we will look into the matter to better understand the reasons behind this very unfortunate mistake you described in your review. We can assure you we will follow up with the team. That being said, we... More

Ottawa
1 review
5 of 5 stars Reviewed 5 days ago NEW

I travelled by train from Ottawa to Montreal for a wedding with my 93 year old mother, the hotel was fantastic, we were treated like Queens and we had a beautiful perfect room for an elder with a walker with some mobility issues. It was a wonderful 2 night stay, I stayed there 3 years ago with my Mom and... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Breanda L – We’re delighted you and your mother thoroughly enjoyed your stay with us and thought everything was perfect. Offering memorable stays to our guests is very important to us and we’re happy to learn our team members made you feel like royalty. We appreciate you choosing Fairmont The Queen Elizabeth and we hope to see you again... More

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Hotel Summarization (Beta)

What travelers say

  • Train station(79)
  • Great location(36)
  • Very good(22)
  • Front desk staff(6)
  • Underground shopping(5)
  • Gold Floor(5)
  • Hotel restaurant(5)
  • Flat screen(5)
  • Friendly and helpful(4)
  • Only complaint(4)

Additional Information about Fairmont The Queen Elizabeth

Address: 900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont The Queen Elizabeth 4*
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Also Known As:
Fairmont The Queen Elizabeth Hotel Montreal
Fairmont Hotel Montreal
Fairmont Montreal
Fairmont Queen Elizabeth
Montreal Fairmont

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