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All 164 Montreal hotels

Fairmont The Queen Elizabeth

4.0 of 5 Hotel   |   900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada (Ville-Marie)
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Ranked #49 of 164 hotels in Montreal
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1,862 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
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English first
New York City, New York
1 review
2 of 5 stars Reviewed 2 days ago NEW

Besides a very knowledgeable concierge and comfortable beds, this hotel was a major disappointment, as I was expecting a "luxury" hotel, but I guess the Fairmont brand does not deliver. I knew that the hotel was on top of the central station, but it was like being in the Grand Central itself with people moving about and competing for the... More

Was this review helpful? Yes 1
Ottawa
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you are taking the train the convenience of the Queen Elizabeth can't be beat. Even if you aren't the location is perfect for downtown and access to old Montreal and everywhere else! The staff is amazing! Food is great. Boutique a lovely diversion. Plus the little touches from the chefs little surprises for Fairmont members to extra touches by... More

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Brisbane, Australia
Top Contributor
107 reviews 107 reviews
92 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a comfortable stay, I didn't think that the building lived up to the Fairmont brand, it lacked the charm and elegance of the other Fairmont hotels I have stayed in. The rooms were small but the bed was super comfortable, and the house keeping staff were delightful. The hotel has a wonderful gym and pool area. Fairmont hotels... More

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Mississauga, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came here for our first anniversary not expecting too much. This hotel by far surpassed all our expectations and we absolutely LOVED our stay!!! We were greeted upon arrival with a corner room and chocolate strawberries with a lovely greeting from the hotel! The shower and bathroom were excellent, the staff was friendly, the location was ideal! Close to... More

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Mina S - Happy Anniversary! We're delighted to learn our team make this visit most memorable and we look forward to welcoming you again soon! Many thanks and warm regards. More

Manotick, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff were friendly and efficient. The room was as we expected; small and nicely furnished. The bed was very comfortable and provided with a nice duvet. One staffer however must have missed all of his customer service training seminars. Unfortunately as luck would have it we had to endure his less than stellar service more than once. It is... More

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear gelvis27 - thank you very much for your candid comments about your overall stay. We're sorry however to hear the unfortunate interactions you had with one of our team members. Our colleagues take pride in providing a warm and attentive service and rest assured this will be addressed. That said, we're happy the remainder of your interactions with the... More

Toronto
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

My stay at the QE was good overall - rooms and the pool area are small - location is excellent. We booked ahead on a promo rate so value was very good (@149/nt) Check in was great because they shuffled rooms for us to get one that could accommodate a cot (as I had not included the child in my... More

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Jshifrin - Thank you for your visit. We're glad the team was able to accommodate your last minute request and we're happy your overall stay was an enjoyable one. We appreciate your comments and look forward to having the pleasure of welcoming you and your family back again. Best regards. More

Pembroke
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Not one to complain and I did not address these issues with the staff. The carpet was water stained, the tub faucet ran continuously, the sheets were stained and the toilet roll was loose to the point it fell off. I knew the rooms were small, but I did expect more. The hotel hasn't been renovated since the mid 90's.... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear James G - We appreciate your detailed comments about your recent stay. We're sorry for not providing you with the hotel experience you expected. We undertsand your disappointed as the concerns you expressed in your review should have been noticed and addressed prior to arrival. Rest assured our maintenance and housekeeping teams will be taking immediate action to rectify... More

Calgary, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Whenever I am in Montreal, I try to stay at this hotel. It's close to where I need to be, easily accessible, the service is friendly, and the rooms are always done right. Old style hotel service with renovated facilities.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Marco N - Thank you for your visit. We're delighted to hear how pleased you were with your recent stay with us. We're happy to hear we're you hotel of choice when in Montreal. The entire team looks forward to welcoming you back soon. Kind regards. More

Ottawa
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services Great stay, great services

Review collected in partnership with Fairmont Hotels & Resorts

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Bedford, United Kingdom
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Picked this hotel because it was close to the train station and the accreditation venue for the event I'd entered was located there. First impressions not good queue at reception, ordered room not available so given Queen room instead of King (ok we did get in early). Visited Quebec for 2 days returned queue at reception ! Booked room not... More

Was this review helpful? Yes
FairmontQueenE, Manager at Fairmont The Queen Elizabeth, responded to this review

Dear Ian M - thank you for sharing your detailed feedback. We're glad you enjoyed your overall stay however we do apologize for the wait you experienced on different occasions at the front desk. We're also sorry for not being able to accommodate the room category that was booked until later in the day. We did experience some challenges with... More

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Hotel Summarization (Beta)

What travelers say

  • Train station(81)
  • Great location(37)
  • Very good(23)
  • Front desk staff(6)
  • Underground shopping(5)
  • Gold Floor(5)
  • Hotel restaurant(5)
  • Flat screen(5)
  • Friendly and helpful(4)
  • Only complaint(4)

Additional Information about Fairmont The Queen Elizabeth

Address: 900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont The Queen Elizabeth 4*
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Also Known As:
Fairmont The Queen Elizabeth Hotel Montreal
Fairmont Hotel Montreal
Fairmont Montreal
Fairmont Queen Elizabeth
Montreal Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Montreal #21 Luxury Hotel in Montreal #32 Romantic Hotel in Montreal #37 Business Hotel in Montreal #38 Family Hotel in Montreal
Hotel Class
Official Description (provided by the hotel)
At the center of Montreal's vibrant cultural and commercial district sits the city's grandest and most gracious hotel - Fairmont The Queen Elizabeth. Located above the train station (Via Rail & AMTRAK) and connected to the extensive underground city of thousands of boutiques, restaurants and cafes, and within walking distance of sports and cultural attractions, this Montreal hotel reflects the city’s distinct elegance and charm. ... more   less 
Number of rooms
982

Questions & Answers

Questions? Get answers from Fairmont The Queen Elizabeth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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