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HI Montreal Hostel

1030 Mackay, Montreal, Quebec H3G 2H1, Canada
Hotel amenities
4.0 of 5 stars 59 Reviews
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59 reviews from our community

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Date Rating
KSud
Leeds, United Kingdom
Senior Contributor
32 reviews
9 helpful votes
4 of 5 stars Reviewed February 6, 2012

Our first impressions of this hostel weren't great, but they pulled it out of the bag and we had a great time. We stayed in a private room with en suite. We were expecting a double but it was two twin beds, the breakfast suggestion was to see what was on the free food shelf and there was no hot... More

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Auberge HI-Montreal, Guest Relations Manager at HI Montreal Hostel, responded to this review
February 9, 2012

Bonjour KSud! Great to ear (read) your opinion about us! I have to admit that the plumbing problem right after new year was quite a headache... Not easy easy finding plumbers at the time of the year! Anyhow, I'm glad your overall stay was enjoyable and that you like the walking tour we offer. (If your back in summer time,... More

stevenIRE
Dublin, Ireland
2 reviews
1 helpful vote
2 of 5 stars Reviewed January 6, 2012

I arrived on the 1st of January with two friends and immediately our impressions took a bad turn. No hot water throughout the hostel and the staff didn't know when the problem would be fixed. When we left on the 3rd, the problem was still not fixed. To make matters worse, our dorm room was so tiny that one person... More

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Auberge HI-Montreal, Manager at HI Montreal Hostel, responded to this review
January 9, 2012

Bonjour Steven, You could see that this message is very similar to my answer to the comments left before yours... Both are pretty much pointing at the same issues.. Again, I apologize for all the hassle… The water tank break on January 1st, was surely unexpected and pretty much all the city plumbers seemed to be hiding somewhere far far... More

R S
Toronto, Canada
2 reviews
2 of 5 stars Reviewed January 6, 2012

Unfortunately my experience at this hostel was less than satisfactory. I was told that this was a very good hostel to stay at and from the moment we checked in we were dissapointed. My friends and I were told that there was no hot water and there was nothing that could be done. Over the next two days that we... More

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Auberge HI-Montreal, Manager at HI Montreal Hostel, responded to this review
January 9, 2012

Bonjour, First of all, I apologize for all the hassle… We always try to be ready for all possible situations, but honestly we did not expect a water tank break on January 1st, when all the plumbers in town were on holidays. We managed that issue the best and quickest we could, but I understand it was not the best... More

TravelSkunk
Vancouver, Canada
Senior Reviewer
9 reviews
18 helpful votes
3 of 5 stars Reviewed December 30, 2011

I was booked in for five nights in a private room but after I went to my room I returned to reception and cancelled three (due to the cancellation policy). Although my room was clean and quiet the only window faced right into the common area, meaning anyone could see into my room. On top of that the room was... More

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Auberge HI-Montreal, General Manager at HI Montreal Hostel, responded to this review
January 9, 2012

Bonjour, It's a hostel, indeed! But a good hostel I shall add... Well, normally!... Reading the last 3 reviews, I must say that I am a little exasperated... We're usually a blast for all travelers visitng us but it seems that around new years we failed for various reasons.. Hot water thank break, an air conditioned working too good... Is... More

Craig D
Melbourne, Australia
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed December 17, 2011

This place is exactly like the city outside its doors; fun, friendly, welcoming and eager to help you have a good time. I didn't hang around much at the hostel, but anytime I was here I felt comfortable and had everything I needed from a place to stay. The staff are friendly and helpful, the rooms are well set up... More

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Nicola W
Adelaide, Australia
Senior Contributor
38 reviews
37 helpful votes
5 of 5 stars Reviewed October 28, 2011

I loved this place. Great location, excellent kitchen and common areas. It even has a bar downstairs that sells some pretty good meals. The bar however does mean that it's far too noisy to actually watch anything in the "tv room", maybe they could curtain this area off? The daily tours that the hostel runs are great, join in, see... More

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nikki d
Burlington, Vermont
1 review
1 helpful vote
4 of 5 stars Reviewed October 20, 2011
1
person found this review helpful

The hostel is in a great location! It's easy to get to places within the city. It's also very clean. I didn't have any issues with the cleanliness. However, the prices listed online are for members, and when we arrived we were charged roughly 25 dollars more (for 2 nights) than we anticipated. For the money we spent there we... More

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David R
Toronto, Canada
Senior Reviewer
7 reviews
7 helpful votes
4 of 5 stars Reviewed September 19, 2011
2
people found this review helpful

The place was great: -laundry -showers with soap dispensers -lockers in rooms (bring your own) -daily cleaning service -daily activities (trips/excursions/pub crawls, etc) -extra storage -clean facilities -HUUUGE kitchen area with multiple fridges and cupboard spaces for food -onsite pub for breakfasts, other meals, and beer -super friendly desk staff -one rude bar guy -extra bathrooms in the hall (aside... More

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Auberge HI-Montreal, Guest Relations Manager at HI Montreal Hostel, responded to this review
September 22, 2011

Hi David! Nice comment, thanks a lot. It's really appreciated. Hope you'll come back one day :) If you like hockey, notice that we also have ticket for all Habs game (just so you know). Later! More

JordiC4
Malgrat de Mar, Spain
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed September 18, 2011

HI Montreal Hostel is really well located, just a block away from the subway and about 10 minutes walking distance from the Central Train Station. The staff is very helpful and kind: for instance, they recommended us getting the international hostelling card just at the check-in moment to have a discount... and we had already booked a private room mentioning... More

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Auberge HI-Montreal, Guest Relations Manager at HI Montreal Hostel, responded to this review
September 20, 2011

Hi! I'm really glad you enjoyed your stay at the hostel. By the way, i'll noticed the staff at the café that you like the breakfast! Hope you'll comme back again! gabriel More

themeparkaddict
Glasgow, United Kingdom
Contributor
15 reviews
8 helpful votes
4 of 5 stars Reviewed September 17, 2011

Fantastic place, litterally round the corner from the subway station, which was an easy 5 min trip from the main bus station. The hostel itself was pretty big but friendly. Only problem was there were no elevators, but staff offered to help me carry my massive bag up to the 3rd (top) floor, which is above and beyond their duties... More

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Auberge HI-Montreal, Guest Relations Manager at HI Montreal Hostel, responded to this review
September 20, 2011

Hey!!! Nice to read that you enjoyed your stay here :))) Oh, and for the elevator, unfortunatly we have to deal with a pretty old building (even if it doesn't seems like), so there probably will never have any :( Hope you'll come back again! More

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