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Hilton Montreal Bonaventure

4.0 of 5 900 De La Gauchetiere W, Montreal, Quebec H5A 1E4, Canada
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Certificate of Excellence 2014
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Hilton Montreal Bonaventure
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Hilton Montreal Bonaventure
Hilton Montreal Bonaventure
Hilton Montreal Bonaventure
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1,124 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, Canada
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was so completely impressed with every single staff member at this hotel. There had been an error in my reservation for 33 people which was at least 50% my own fault, and which had the potential to be a huge problem at check-in. I was shocked at how quickly, efficiently, and courteously it was resolved. Throughout my four day... More

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Moncton, Canada
1 review
3 of 5 stars Reviewed 1 week ago

I found it a bit pricy for the condition of the room our room had cigaret burns on the floor you could also smell smoke. This room was a non smoking room. The hotel was connected to the underground and that made it very easy to get around on foot did not have to drive anyplace.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

Thank you for your feedback. We will attempt to locate the room you were in so that we can correct those issues. The vast majority of our rooms are non-smoking and we do our best to enforce a fining system if it is not respected by smokers. We hope to see you again on your next visit to Montreal. More

Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice rooms, a little odd in that the hotel is on the top of a building so the lobby is the 14th floor. There is a lovely rooftop garden, an outdoor pool, and the hotel is connected to the underground city, central train station, and subway. The only down side I found was the room service coffee - not... More

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Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

Thank you for your lovely review! We have noted your comment about the coffee and look into that right away. We look forward to your next visit! More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My room smelled of dog....when I complained their response was there were no dogs in your room, we can clean it better tomorrow. 1400 teens booked, they put our room as first in the main hallway to the lobby so to say it was noisy is an understatement. We complained and were told that they would "have to go to... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

Please accept my sincerest apologies for the issues that occurred during your stay. We have communicated with you via your email as we hope to obtain more information and better assist you. Cleanliness is of the utmost importance and we should've reacted promptly when you stated that your room didn't smell fresh. We may have had a large group of... More

Milton, Canada
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Perfect for getting around city centre. Close to most attractions and underground access to shopping. Rooms average, strange layout can become confusing getting to and from reception. Average bathroom facilities, reception on tv channels very poor, lots of channels unavailable. Very comfortable beds.

Was this review helpful? Yes 1
Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

Thank you for your feedback. Please accept my sincerest apologies for the issues you had with the TV in your room. We will attempt to track down which rooms have that issue and advise the cable company. On future visits, please do not hesitate to let us know of any irritants during your stay and we will make it right.... More

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hilton Bonaventure is located in the heart of Downtown Montréal. The location of the hotel was astonishing, as it was a short walk from René-Lévesque Boulevard (historical buildings and cathedrals) and St. Catherine Rd, where many outfitter stores, boutiques, department stores and cafés are located. There is also plenty of a variety restaurants in the area. The actual building... More

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Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

Please accept my heartfelt thank you for choosing our hotel for your getaway this summer and also for sharing your positive experience with your TripAdvisor readers. You have given them a lot of useful information. We'd love to see you again soon! More

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is built on the top of a convention and exhibition centre, in a very odd, frankly hideous building. All 1960’s brutalism concrete, designed by someone who builds military bunkers in their spare time. You will either love it or hate it. Locating your bedroom can be challenging as the place seems to be designed around confusing never ending... More

Was this review helpful? Yes 3
Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

Thank you for your feedback and for taking the time to point out the many positives you noted during your stay. We hope to welcome you back soon. More

Rochester, New York
Top Contributor
115 reviews 115 reviews
69 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location for trip into town whether you are driving in from the south or taking the train - station is across the street. Great location for exploring the city or events at the Bell Centre (was in town for the hockey game). Nice room and decent size - common areas dated but not a big deal. Recommended!

Was this review helpful? Yes 2
Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

Thank you for staying with us and for your positive review. Come back soon for another event at our super Bell Center or for some underground shopping downtown! More

Toronto, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

I mostly prefer to stay at this hotel on my business and personal trips to Montreal due to 1) downtown location 2) service 3) cleanliness and 4) atmosphere of this place. My experience from booking to leaving for airport is always great. Keep it up guys.

Was this review helpful? Yes
Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

A heartfelt thanks for your ongoing loyalty and also for the superb review! I'm very glad that our great location suits you and that you find our hotel clean. I truly appreciate your kind words about our service. We look forward to your next visit! More

London, United Kingdom
Top Contributor
200 reviews 200 reviews
187 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay in Montreal each autumn for an annual event. Stayed here last year, not so impressed, this year found the place better. Internal architecture (60s brutalism, all bare concrete) is still as severe as ever, but staff were much friendlier than last year. Rooms are fine, if a bit dull, although bathroom was small and a walk-in shower would... More

Was this review helpful? Yes 1
Christina P, General Manager at Hilton Montreal Bonaventure, responded to this review

Thank you for staying with us for a second time and for posting a nice review about your experience. I'm glad that you found our team to be quite friendly. We hope to see you again before next autumn! More

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Additional Information about Hilton Montreal Bonaventure

Address: 900 De La Gauchetiere W, Montreal, Quebec H5A 1E4, Canada
Phone Number:
Location: Canada > Quebec > Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Montreal Bonaventure 4*
Number of rooms: 395
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Also Known As:
Hilton Montreal Bonaventure Hotel Montreal
Montreal Hilton

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