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Hotel Omni Mont-Royal

4.0 of 5
1050 Sherbrooke St. W., Montreal, Quebec H3A 2R6, Canada
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Hotel Omni Mont-Royal
Ranked #32 of 169 hotels in Montreal
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686 reviews from our community

Traveler rating
    277
    266
    84
    41
    18
See reviews for
Families
86
 
Couples
234
 
Solo
58
 
Business
107
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013 NEW

First the concierge at the Omni Mont Royal had been amazingly helpful in making our dinner reservations prior to our arrival. His name is Giovanni and he's just fabulous. So was everyone at the hotel including Anne-Marie, Alexandra, and Antoine. Montreal is an amazing city and the Omni is the place to stay.

Was this review helpful? Yes
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review
May 15, 2013

Thank you for your kind words about Giovanni, Anne-Marie, Alexandra, and Antoine. We are fortunate to have them as a part of our team and look forward to recognizing them all for a job well done. If you return to Montreal, we hope you will once again give us the opportunity to serve you. More

Ontario
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 12, 2013 NEW

We stayed here April 26-28/13 and had a wonderful time. The room was soooo spacious. I love the lounger in front of the bed. The staff was so helpful. My husband was there for business, so the first day we arrived I was on my own. I asked the concierge to advise me on a couple places I wanted to... More

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OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review
May 14, 2013

We are thrilled to enjoy that you enjoyed your time at our hotel and and exploring our beautiful city. We are fortunate to have a wonderful concierge team and are pleased to read that you found them so useful. We also hope you will return to Montreal and look forward to welcoming you back! More

Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 10, 2013

We arrived around 9pm and were treated as though we were the first and most important guests of the day by the Doorman. We were also greeted well by the Front Desk. The room exceeded all of our expectations. I had read on these pages that the hotel had undergone renovations recently, and it showed. Furniture, carpeting, bed and bedding... More

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OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review
May 14, 2013

What a pleasure for us to read that from your initial greeting to your treatment from room service, you had a great stay. Thank you for also sharing your compliments of our newly renovated guestrooms. If you return to Montreal we would welcome the opportunity to serve you again. More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 29, 2013

It's clear that this hotel has undergone a major refurbishment. The room is nicely appointed, but below the surface you can see the old bones. My major complaint is that the water pressure is almost violently too high. Taking a shower left me standing in a foot of water as the drainage couldn't cope. It would be ideal if they... More

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Houston, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 24, 2013

Decent hotel. Would surely stay here again. Centrally located. Rooms need better care. Wonderful staff. Need more lights in the rooms and better channel selection for the television. Air condition could cool better.

Was this review helpful? Yes 1
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review
April 26, 2013

We appreciate all of your feedback and are glad to hear that you would consider us for your future hotel needs. When you return, please do not hesitate to reach out to our Loyalty Ambassador so that he can ensure that all of your needs and expectations are met during your time with us. More

Montreal, Quebec
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 21, 2013 via mobile

Room was nice, had a gala in the evening in one of their halls, food was mediocre soup tasted water and never wa able to figure out what it wa, saladhad no dressing, meat was tough got tired of trying to cut ,, very disappointing for a hotel of this category

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See 4 more reviews by CHANTAL2801 for Montreal
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review
April 23, 2013

Thank you for sharing your comments. We regret to read that your dining experience at the gala was less than satisfactory. If you haven't already reached out to us directly, we would encourage you to so that we can review the menu offerings from the evening to see if there are changes that need to be made. We are glad... More

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2013

I have stayed in this facility, before Omni took it over, years ago. I have been a guest at Omni in many different capacities. To those of you who found the rooms in "poor condition", I say that ALL hotels are in need of refurbishing at some point, especially in comparison to some of the newer hotels built in a... More

Was this review helpful? Yes 2
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review
April 10, 2013

We are so thankful for your kind review and your understanding as we worked to improve our hotel. We are glad that throughout our growing pains, our associates did whatever they could to make your time with us more enjoyable. Now that our renovation is complete, we are thrilled that we can offer our loyal patrons such as yourself not... More

Brookline, Massachusetts
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 2, 2013

Very comfortable bed, spacious bedroom, and good soundproofing. Bathroom also roomy with good quality toiletries and the best lighting ever. Downtown location that's convenient to the metro, right on a major bus line, and near shops and museums. Right across the street from McGill. On the downside, it's a hotel with minimal character. The room was dark and dull. Breakfast... More

Was this review helpful? Yes 3
Hamilton, Ontario
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 2, 2013

Room was in extremely poor condition; the automatic closet light wouldn't turn off, one of the bedside lamps didn't work and the door on the cabinet where the refrigerator is kept was falling off. Very little has been done to keep this hotel updated and current.

Was this review helpful? Yes
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review
April 8, 2013

At first we were alarmed to read about your stay at our hotel but after reviewing the date of your stay we realized that we have since completed a full renovation of our hotel. We regret that you did not get to experience our transformation but we hope you will return to see the major improvements that have been made... More

Vancouver, British Columbia, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2013

I took my business group to this location for the first time and was skeptical if the facility is going to meet our expectations. It exceeded in all the ratings and I would love to go back to this facility again either if I am going for business or personal visit. Ambience is outstanding and the friendly and eager to... More

Was this review helpful? Yes 2
OmniMgr, Manager at Hotel Omni Mont-Royal, responded to this review
April 3, 2013

We are thrilled that all of your expectations were exceeded during your recent meeting at our hotel. Thank you for allowing us to serve you and we look forward to your next visit. More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(22)
  • Mont Royal(10)
  • Friendly and helpful(8)
  • Great location(8)
  • Hot tub(5)
  • Room service(5)
  • Select guest program(4)
  • Front desk staff(4)
  • Mcgill university(4)

Additional Information about Hotel Omni Mont-Royal

Address: 1050 Sherbrooke St. W., Montreal, Quebec H3A 2R6, Canada
Phone Number:
Region: Canada > Quebec > Montreal
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotels in Montreal
#20 Family Hotels in Montreal
#27 Business Hotels in Montreal
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A timeless emblem of the Montreal tourist landscape, the Hotel Omni Mont-Royal strives to give guests an unforgettable experience infused with an authentic flair, a modern ethos, and a blend of warmth, comfort and elegance. The newly transformed 299 guest rooms and suites are true retreats of serenity and relaxation with a residential feel. Elegant and graceful, the décor serves as a comfortable backdrop for both work and leisure. Known for its unparalleled customer service, the Hotel Omni Mont-Royal is rated four-star by Hébergement Québec and four-diamond by AAA/CAA. The Hotel offers a full service health club and an urban pool (seasonal Mid-May to Mid-October), sauna and whirl pool. Updated amenities at the hotel provide everything required for an enjoyable stay: Alice Bar, Le Petit Opus Café, and many versatile meeting rooms. Hotel Omni Mont-Royal lets its guests immerse themselves in the urban vibe of Montreal and nestle into the "feels like home" comfort of its newly renovated guestrooms. ... more   less 
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Also Known As:
Omni Montreal
Omni Mont Royal
Omni Hotel
Montreal Omni
Hotel Omni Mont Royal

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Hotel Omni Mont-Royal
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