My wife & I stayed at this hotel prior to our trip to the Dominican Republic and also for one night upon our return, Check-in was quick and the desk personnel was courteous and knowledgeable. The room was comfortable and clean. We had dinner in the restaurant the first night and will never ever go back. The service was terrible... More

We stayed at this hotel prior to our travels to Los Angeles. It is dated, however it is clean. The rooms are average and clean. The service at reception was very good. We had a bite to eat and drinks at he bar and service was a bit slow. The waitress was very apologetic and the meal was good. The... More

Ended up here again against my will due to company cutbacks. This hotel is cheaper than others in the area and you most defiantly "get what you pay for". The staff are rude, the rooms are extremely outdated and the rooms are never properly cleaned. My bed was not made properly with flat sheets not tucked into the mattress, the... More

I have stayed at this hotel probably 10 times now and maybe it has always been the same but it seems like it's less and less organized. As usual, we stayed there one night and took a parking package - an excellent price by the way and unbeatable in this area especially for indoor parking. We arrived around 9:30PM at... More

We stayed at this Hotel before our trip and it was great, very clean and friendly staff. We took the package with the indoor parking for a week and when we came back our car was all washed and warm waiting for us. This hotel is about 10 minutes from the airport and has a shuttle included. This is our... More

Put up here for the night by Air Canada due to bad weather.(9 rooms in total) Desk staff tried to book us in as quick as possible but were extremely stressed and manorism showed that. In the bar, the bartender and wait staff were upset and voiced their opinions and anger openly about the extra work that they had to... More

We have been coming here for over 5 or 6 years every year around Christmas, and we are greeted like as though we were good friends. The desk manager Joseph always remembers our names when we arrive, and always gives a special welcome that you think it was your lost friend. He is very professional in his job and his... More

We were directed to this hotel by our airline company due to a cancelled flight. The staff was stressed out and impolite towards each other. Although the room was fine, the overall experience was negative because of the lack of courtesy towards guests and between employees. I would not recommend this hotel.

I stayed here for a few days in September 2012 for business purposes. I made use of the conference rooms and stayed in 2 different rooms throughout my stay. The hotel was clean and welcoming. Staff were very helpful and efficient. All-in-all, very good! Thank-you Quality Hotel!