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Quality Hotel Dorval Aeroport

2.5 of 5
7700 Cote de Liesse, Montreal, Quebec H4T 1E7, Canada
Hotel amenities
Quality Hotel Dorval Aeroport
Ranked #91 of 169 hotels in Montreal
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133 reviews from our community

    Trip type
Traveler rating
    27
    34
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Date Rating
Top Contributor
198 reviews 198 reviews
68 hotel reviews
Reviews in 75 cities Reviews in 75 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 28, 2013 via mobile

There not much u can say about this hotel. From the odd decord to the average service from the restaurant. I guess the most aggregated part was when my colleagues and I were waiting for or food and we were waiting and waiting. The waitress mentioned that the food is made from scratch and that is why was taking so... More

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Gatineau, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 20, 2013

My wife & I stayed at this hotel prior to our trip to the Dominican Republic and also for one night upon our return, Check-in was quick and the desk personnel was courteous and knowledgeable. The room was comfortable and clean. We had dinner in the restaurant the first night and will never ever go back. The service was terrible... More

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Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 22, 2013

We stayed at this hotel prior to our travels to Los Angeles. It is dated, however it is clean. The rooms are average and clean. The service at reception was very good. We had a bite to eat and drinks at he bar and service was a bit slow. The waitress was very apologetic and the meal was good. The... More

Was this review helpful? Yes 1
See 2 more reviews by Mango4610 for Montreal
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 22, 2013

Ended up here again against my will due to company cutbacks. This hotel is cheaper than others in the area and you most defiantly "get what you pay for". The staff are rude, the rooms are extremely outdated and the rooms are never properly cleaned. My bed was not made properly with flat sheets not tucked into the mattress, the... More

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NaderAbdelnour, Manager at Quality Hotel Dorval Aeroport, responded to this review
February 27, 2013

On Behalf of the Hotel management, I wish to apologize for the guest about this bad impression The hotel is 90% renovated and the chances are most likely that the guest stayed in one of our last to be renovated rooms. We would like to welcome the guest back on a complementary basis to reveal our true level of service... More

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Senior Contributor
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29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 16, 2013

I have stayed at this hotel probably 10 times now and maybe it has always been the same but it seems like it's less and less organized. As usual, we stayed there one night and took a parking package - an excellent price by the way and unbeatable in this area especially for indoor parking. We arrived around 9:30PM at... More

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See 4 more reviews by Madeleine75 for Montreal
NaderAbdelnour, Manager at Quality Hotel Dorval Aeroport, responded to this review
February 19, 2013

The hotel management wish to sincerely apologize for the delay encountered to check in, we have enough staffing at our Front Desk to be able usually to cover the needs of our operation, but it seems that this particular incident happened on a day that we were short staffed due to an absence of a staff member due to illness More

Gatineau, Quebec
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 13, 2013

We stayed at this Hotel before our trip and it was great, very clean and friendly staff. We took the package with the indoor parking for a week and when we came back our car was all washed and warm waiting for us. This hotel is about 10 minutes from the airport and has a shuttle included. This is our... More

Was this review helpful? Yes 1
Halifax, Canada
1 review
1 of 5 stars Reviewed February 5, 2013

Put up here for the night by Air Canada due to bad weather.(9 rooms in total) Desk staff tried to book us in as quick as possible but were extremely stressed and manorism showed that. In the bar, the bartender and wait staff were upset and voiced their opinions and anger openly about the extra work that they had to... More

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NaderAbdelnour, Manager at Quality Hotel Dorval Aeroport, responded to this review
February 17, 2013

The Hotel management wishes to apologize for a bad experience the guest encountered, We already contacted the guest and took the necessary actions with the individuals involved in the service in the restaurant More

Granby, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 8, 2012

We have been coming here for over 5 or 6 years every year around Christmas, and we are greeted like as though we were good friends. The desk manager Joseph always remembers our names when we arrive, and always gives a special welcome that you think it was your lost friend. He is very professional in his job and his... More

Was this review helpful? Yes 4
Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed December 7, 2012

We were directed to this hotel by our airline company due to a cancelled flight. The staff was stressed out and impolite towards each other. Although the room was fine, the overall experience was negative because of the lack of courtesy towards guests and between employees. I would not recommend this hotel.

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NaderAbdelnour, Manager at Quality Hotel Dorval Aeroport, responded to this review
December 11, 2012

The Hotel management wishes to apologize for a bad experience the guest encountered, we sent a couple of message via Trip Advisor to understand a little more about what could have happened and in which department to be able to address it We receive so many cancelled flights daily with big volume, and usually our employees are well trained and... More

Gatineau, Quebec
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 4, 2012

I stayed here for a few days in September 2012 for business purposes. I made use of the conference rooms and stayed in 2 different rooms throughout my stay. The hotel was clean and welcoming. Staff were very helpful and efficient. All-in-all, very good! Thank-you Quality Hotel!

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Additional Information about Quality Hotel Dorval Aeroport

Also Known As:
Quality Inn Saint Laurent
Quality Hotel Saint Laurent
Address: 7700 Cote de Liesse, Montreal, Quebec H4T 1E7, Canada
Region: Canada > Quebec > Montreal
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 169 hotels in Montreal
Price Range: $$
Hotel Class:2.5 star (2.5*)
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