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Hyatt Regency Montreal

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1255 Jeanne Mance Street | PO Box 130, Montreal, Quebec H5B 1E5, Canada
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Hyatt Regency Montreal
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Hyatt Regency Montreal
Hyatt Regency Montreal
Hyatt Regency Montreal
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1,218 reviews from our community

Traveler rating
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    471
    338
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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Gatineau, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here last Saturday night with my husband. Had a spacious room with king bed and a great view of Ste Catherine street. We enjoyed the "self-serve" wine bar in the lounge and the breakfast buffet was excellent! Overall we had a very pleasant experience and we look forward to returning soon.

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Toronto, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall, the hotel is nice - lobby, rooms, pool, etc. But I'm not sure it's worth the price (from a comparison perspective it is on par so what is one to do) It's in an excellent location - connected to the Metro (subway) and underground tunnels The pool area is typical - it's fine, but it isn't as luxurious as... More 

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt Regency Montreal from Mar.17-20 and we had a great time. The hotel is amazingly great location. Attached to complex des Jardin, short walking distance to the metro, chinatown, St. Chatherine is just right outside the door, tons of restaurants and shopping around it. What a surprise when we got off the elevator from floor 6... More 

Was this review helpful? Yes 1
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Sammy, Thank you for taking the time to share your feedback with fellow travelers! We are thrilled to hear that you really enjoyed your experience at the hotel and especially liked your room, the amenities we offer such as the pool, the wine bar and the breakfast at the Saveur restaurant. We are pleased to see that you enjoyed... More 

Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the third time we've stayed at the Hyatt in Montreal. So I guess it can't be that bad. I just feel like the it's not worth the price. The best thing about the hotel is that it is attached to the Desjardins Mall and the Metro subway system. So you can get all around town without having to... More 

Was this review helpful? Yes 1
Carole C, Marketing department at Hyatt Regency Montreal, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with fellow travelers regarding your stay at Hyatt Regency Montreal. We are thrilled to hear that you enjoyed your third experience at the hotel and especially liked our amazing location and our free wifi internet access. Please rest assured that we will look into your comments in details... More 

Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my boyfriend for one night on March 13th. We had Bianca checking us in, she was fabulous! She really took her time to give us suggestions on where to go for dinner, and also called the restaurants to book for us. The room was nice, the bed was VERY comfortable. They have smoking rooms with air purifiers... More 

Was this review helpful? Yes 1
Carole C, Marketing department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to write a review on Trip Advisor following to your recent stay at Hyatt Regency Montreal. We are very pleased to hear that you had an enjoyable stay and that you especially liked the service provided by Bianca, who completely met your expectations and helped you with your different requests. Please... More 

Toronto
Contributor
12 reviews 12 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The reason I booked this hotel for a March break stay was specifically for the nice pool. My kids loved it the last time we were here. Today the pool closed at 630 pm. When we here before it closed at 10 or something like that. When I phoned downstairs to voice my opinion I got an indifferent reaction from... More 

Was this review helpful? Yes 1
Carole C, E-commerce department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Montreal. We are absolutely sorry to hear that we did not meet your expectations. We sincerely apologize for the inconvenience you have experienced especially regarding the pool hours and the service you had at the front desk. Please note... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Comfy bed, great breakfast. Lots nearby but too cold to walk it. Pool looked nice but no opportunity to try it. If you have a car, call down early in the morning before coming down as sometimes we had to wait 15 mins to get it brought around.

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Carole C, E-commerce department at Hyatt Regency Montreal, responded to this review

Dear Dan, Thank you for taking the time to share your feedback with fellow travelers! We are thrilled to hear that you enjoyed your experience at the hotel and especially liked our bedroom and breakfast. We sincerely thank you for your recommendation and we look forward to welcoming you back in the near future. Best regards, Carole, e-commerce department, Hyatt... More 

Senior Contributor
47 reviews 47 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have loved this hotel since 1983, great pool area as well. On my return from Mexico i just wanted some more pool time, so i checked into the Hyatt. I was floored when i was told that the pool is closed most of the time because of low seasons and cuts, and open for the weekend. I checked out... More 

Was this review helpful? Yes 1
Carole C, E-commerce department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Montreal. We are absolutely sorry to hear that you did not enjoy your stay and that we did not meet your expectations. We sincerely apologize for the inconvenience you have experienced especially regarding the pool hours. Please note that... More 

Colorado
Top Contributor
185 reviews 185 reviews
62 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Their service was beyond expectation! Philippe (sales mgr) and Bianca (front desk) were both friendly, helpful and a pure joy - making this rating easy to put at 5 stars. Room was a bit dated but I hear they are remodeling so perhaps ask for a new room when checking in. Bed was really comfortable, not too soft or hard.... More 

Was this review helpful? Yes
Carole C, E-commerce department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to write a review on Trip Advisor following to your recent stay at Hyatt Regency Montreal. We are very pleased to hear that you had an excellent stay and that you especially liked our lounge, food at night, breakfast and our facilities like the workout room. We noticed that you really... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel was absolutely great. My family and I have visited twice now and would not hesitate to return. Now that my siblings and I have grown up, Montreal is a great place to have some fun with friends and family. What better place to stay than right in the middle of everything. The hotel would most likely appeal to... More 

Was this review helpful? Yes
Carole C, E-commerce department at Hyatt Regency Montreal, responded to this review

Dear Jack, Thank you for taking the time to share your feedback with fellow travelers! We are thrilled to hear that you and your family enjoyed your experience at the hotel and especially liked our location, our staff service and the cleanliness of our rooms. Please be assured that we will share your feedback with them as making your stay... More 

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