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Hyatt Regency Montreal

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1255 Jeanne Mance Street | PO Box 130, Montreal, Quebec H5B 1E5, Canada
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Hyatt Regency Montreal
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1,365 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Level Contributor
131 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hyatt Montreal is located in the ideal location for the annual jazz festival in late June to early July. I recommend a high floor on the non-festival side if you are sensitive to noise. Take advantage of the Regency Club floor for a daily breakfast, beverages, and appetizers and desserts every night. The rooms are not plush, and our... More 

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Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We would like to thank you for taking the time to share your feedback with fellow travelers! We are thrilled to hear that you really enjoyed your experience at the hotel and especially liked our central and convenient location, the Regency Club service and the terrace overlooking the area and the festivals sites. We also note your comments... More 

San Francisco, California
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Rooms a bit shoddy and old to be honest. Very clean and the bed was 'very' comfortable. I just had that worn, old corporate 80's feel to it. I asked the bar for a can on soda, no glass, just the can unopened to take to my room....$5 CAD.!! Ideal location...right smack bang in the middle of it all, wi-fi:... More 

Was this review helpful? Yes
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We would like to thank you for taking the time to share your feedback with fellow travelers! We are thrilled to hear that you really enjoyed your experience at the hotel and especially liked our central and convenient location, the professionalism of our personnel, our rooms and the amenities offered such as the pool and the gym. We... More 

Silver Spring, Maryland
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I just returned from four days at this hotel during the Montreal Jazz Festival. The Hyatt is located almost WITHIN this great festival. Next to great restaurants, connected to a mall, and near all Jazz Festival events. Beautiful rooms, great service, I could not ask for more. These photos were taken from the balcony of the hotel.

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Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to share your feedback with us regarding your recent stay at Hyatt Regency Montréal. We are thrilled to hear that you really enjoyed your experience at the hotel and especially liked our amazing location, our rooms and the service provided by the personnel. Please rest assured that we will share your... More 

Granby, Quebec, Canada
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If it wasn't for the fact that there was only 1 towel, 1 facecloth, no glasses in the bathroom for the 2 of us it could've been better. I had to dry myself with a hand towel ....yikes!! The hotel is old and well kept but you can still feel it's age. Moreso, there is a BEAUTIFUL terrasse on the... More 

Was this review helpful? Yes
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to share your feedback with us regarding your recent stay at Hyatt Regency Montréal. We absolutely sorry to hear that we did not meet your entire expectations regarding the room and the terrace, we will look into your comments in details in orde to improve your future experience. Otherwise, we are... More 

Massachusetts
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hyatt Regency is centrally located downtown, on the corner of St. Catherine and Jeanne Mance streets, near the Place des Arts complex/esplanade, which includes the Museum of Contemporary Arts and festival venues. We were there during the Montreal International Jazz Festival, in a "room with a view" overlooking the jazz scene. We were able to listen to great music... More 

Was this review helpful? Yes
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with fellow travelers regarding your recent stay at Hyatt Regency Montréal. We are thrilled to hear that you enjoyed your experience at the hotel and especially liked our central and convenient location, the professionalism of our personnel, and the amenities available in the room. We are also pleased... More 

London, United Kingdom
Level Contributor
270 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

It was an endless series of issues from the moment we arrived. As we drove in we were met by the valet: nice, but this meant we would pay CAD32 per day of parking instead of the CAD19 advertised on Booking.com. We did not see an alternative. As we walked to the reception, they told us we had no reservation.... More 

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Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to share your feedback with us regarding your recent stay at Hyatt Regency Montréal. We are absolutely sorry to hear that we did not meet your entire expectations. We sincerely apologize for the inconvenience you have experienced especially regarding the parking, the room and the pool hours. Please note that the... More 

Travelers are raving about these Montreal hotels

Vancouver, Canada
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Three night stay in a club room. The facility itself is a bit dated but well maintained that I appreciate. I booked a package plan covering a dinner for two per stay. But when checking in, they didn't explain about it. Probably the receptionist didn't know the details of the package. The same case at the restaurant and when checking... More 

Was this review helpful? Yes
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to share your feedback with us regarding your recent stay at Hyatt Regency Montréal. We are thrilled to hear that you had an enjoyable stay in Montréal and that could take advantage of our new package. We are sorry to hear that there was a little lack of communication about it... More 

Keene, New Hampshire
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great location, right in the middle of the festival shows !!! Clean, comfortable room and excellent, professional service from the staff at this property. So nice to have the shopping mall (and food court) just under the hotel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Douglas, We thank you for taking the time to share your feedback with us and fellow followers, regarding your recent stay at Hyatt Regency Montréal. We are thrilled to hear that you had an enjoyable stay in Montréal and that you especially appreciated our central and convenient location, the comfort and cleanliness of our rooms, and the service provided... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

The location is convenient.there are restaurants nearby. Lots of guests in this hotel. The hotel Lobby is few floors up so everybody has to take the elevator but this elevator is very slow. I have experience a very long queue to get in which is very annoying and end up we walk up the fire exit stairs. The front desk... More 

Was this review helpful? Yes
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Janet, We thank you for taking the time to share your feedback with us regarding your recent stay at Hyatt Regency Montréal. We are absolutely sorry to hear that we did not meet your entire expectations. We sincerely apologize for the inconvenience you have experienced especially regarding the amenities in the room and the wait to take the elevators,... More 

Quebec Canada
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The rooms of this hotel are mostly small rectangles with small bathrooms. You need to wait for two sets of elevators to go down to the street. The service is under average ( no answer on the phone at reception many times/ room service opens at 5pm!?/ reception not very welcoming). Good beds and a good location are possibly only... More 

Was this review helpful? Yes
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to write a review following to your recent stay at Hyatt Regency Montréal. We are absolutely sorry to hear that we did not completely meet your expectations. We sincerely apologize for the inconvenience you have experienced regarding the rooms, the elevators and the service. Please note that this is not our... More 

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Staying in Quartier des Spectacles

Neighborhood Profile
Quartier des Spectacles
The bar-none entertainment district for music and arts, Quartier des Spectacles is an interactive playground that delights the senses. It totals over 30 performance halls, with the vibrant Place des Festivals at its heart. The outdoor event space features glowing towers, glass edifices, and granite-lined bike paths, and hosts annual festivals, concerts, and comedy nights. The cinema, theaters, and exhibition centers are entwined with external art projects, exemplified at Montreal's Contemporary Art Museum and appearing along every walkway of the Promenade des Artistes in the form of sculpture and public works, from digitally-enhanced swingsets to glowing fountains. Design, performance, and alternative music come together here, a stone's throw from the lively Latin Quarter along Rue Saint-Denis, the quintessential after-party spot for dinner and a drink following a day of jazz, poetry and play.
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