Smoking room on 2nd floor was dirty- hairs all over the bathroom. Smoking flooor really stinks of smoke- I'm a smoker & I was disgusted!
Front desk staff were friendly.
Car theft is a serious issue in the neighbourhood. We had a company crew cab stolen at this hotel's parking lot three years ago. On my lastest visit at least...
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Reviewed July 14, 2009
Thank you for your comments. It is true that our city is known for car thefts; however since we installed additional security equipment, we did not have a single car theft.
As far as the smoking floor, we attempt to keep it as clean as any other floor; it is unfortunate that the cleanliness in your room was below your...
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great front desk staff. close to mall and easy access to highway. free parking great. stayed in renovated room so good but glad did not get unrenovated room.
Thank you for your comments. We will continue to update and modernize as we go along.
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When we stayed first 2 years ago, the staff were fantastic, and the restaurant was good value and great portion sizes. For the same meal i think it's gone up like $3 and the portions are 1/3 smaller.
We come every 6 months and each visit the quality of the stay has reduced and reduced. The desk staff are still...
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I am very sorry to hear about your unpleasant experience in our establishment. Even though we think we try hard to please and satisfy our guests, based on your comments, there is obviously room for improvement.
We have taken your comments about the restaurant seriously and I have been advised by the chef that he has increased the portions. During...
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in the middle of nothing
not bad, not good
good prices compared with services
people are really kind
free internet
restaurant inside, not bad, not good ... they use a terrible oil (sure that it is not olive oil ...)
could be nice to renovate it and clean more and more, rooms above all
it is ok if you have...
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Thank you for your comments. Actually, we have been told that are location is ideal because it is in the intersection of two main highways. As far as the meals are concerned, we always try hard, but according to your remarks, there is obviously room for improvement.
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I stayed here last week for one night on a business trip. I checked in at 10pm and checked out at 9am. The room was nice and clean. The pillows on the bed were awesome, better than I have at home. The free wireless internet worked very well. I ordered the continental breakfast from room service, it arrived quickly and...
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Thank you for your comments; it is always a pleasure to serve people like you.
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Recently stayed here for a hockey tournament and can honestly say that I probably would not recommend or stay here again. The food and restaurant are
overpriced, slow and not worth the cost. The wait staff was slow and disorganized and apparently one quit in the midst of serving us. Another reason I would stay is cause it took 4...
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I apologize for the inconvenience caused to you during your stay at our hotel.
It is true that one of the waiters left during the service; however, just to let you know, the reason why he left was due to an emergency. As far as the overpricing of the meals, we think that our prices are comparable to other hotels...
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Been going there almost every other month for a number of years now, and have found this hotel to be a good choice as far as being clean and the staff friendly. The food is crap to be honest, and pricey so if you want good food go elsewhere, venture out, Montreal has an abundance of great places to eat...this...
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Thank you for your comments. Just to let you know, parking is free regardless of location. As far as the food is concern, we always thought our quality is acceptable; but, according to your remarks, there is obviously room for improvement.
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This is an older hotel with some updates as a TV. Many of the areas of the hotel look a bit dated from teh 80's. Hotel is close to major highway, close to some shopping and restaurants.
Thank you for your comments. We will continue to update and modernize as we go along.
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I stayed there for one night on a business trip.
The place is nice and the personnel is very friendly and helpfull.
It is located very next to a large highway so the "humming" noise of passing cars is always present. There is nothing much around if you want access within a 5 minutes walk, but there are many commercial...
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Thank you for your well placed comments; both positive and negative. For your information, we have spent a substantial amount in December 2011 to update our wireless Internet.
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You know that you have landed a great location when you feel that you’re at home far away from home. I stayed at the Quality Hotel for 3 days, it took only a few hours before the staff started calling me by my name, i felt as if everyone knew me. Front desk staff goes beyond their call of duty...
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Thank you for your comments. Please spread the word to everybody you know and you don’t know!
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