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Hotel Universel Montreal

3.0 of 5 5000 Rue Sherbrooke East, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
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Hotel Universel Montreal
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Hotel Universel Montreal
Hotel Universel Montreal
Hotel Universel Montreal
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212 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

With not many nice hotels in Montreal's east end, this hotel near the Olympic Park was a pleasant surprise. The premium rooms on the 5th floor were clean, recently renovated, with upgraded bedding and linens. A very comfortable stay. And the $7 egg breakfast was a bonus. With the Viau Metro station a short walk away, getting downtown or to... More 

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1 review
2 of 5 stars Reviewed January 15, 2015 via mobile

1 night on the 5th floor in one of the new rooms. TV didn't work at all butt i didn't bother trying to get anyone as it was late. Room had 2 double beds so obviously meant for more than 1 person and thankfully I was alone. The toilet area has a frosted sliding door (quite transparent) which doesn't close... More 

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Simon P, Front Office Manager at Hotel Universel Montreal, responded to this review

Dear brad2d04, Thank you for taking the time to write us a review. We have many great reviews about our Premium rooms on the 5th and 6th floors. But we do understand about the privacy issue of the sliding doors and we look forward to welcome other reviews such as yours to better prepare for future renovations. Speaking of renovations,... More 

Ottawa, Canada
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 31, 2014

We stayed 2 nights during Christmas week to take our grandson to the biodome. Room 525 is newly renovated; modern bathroom, carpeting, drapes, TV and furniture. We used the small fridge provided for drinks and snacks. We had a quiet south facing room with a great view of the Olympic stadium, biodome and Maurice Richard arena. The hotel's shuttle service... More 

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Simon P, Front Office Manager at Hotel Universel Montreal, responded to this review

Dear brownsy, I thank you for you kind review. We are happy to know that your family enjoyed your stay. Our Premium rooms facing south are the most popular as they offer a great view of the Olympic Stadium. It is unfortunate that the front office was not able to offer you a better description of the skating rink. It... More 

Wollongong, Australia
Top Contributor
63 reviews 63 reviews
57 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 16, 2014

I recently stayed at the Hotel Universal for business. The hotel is conveniently situated in the old Olympic precinct of Montreal. Rooms are comfortable and the breakfast is well presented and inviting. Steak house a convenient 2 minute walk down the road if you are interested in external dining.

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Pakenham, Canada
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

Great location, walking distance to the Planetarium, the Bio Dome and the botanical Gardens. Easy access to the 40, Boulevard Metropolitan. So about a 20 minute drive downtown, or take the metro just down the street. Great restaurants just down the street. We went off season, but even in season the rooms are very reasonable. The staff were great and... More 

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Quebec City, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 9, 2014

The hotel has some renovations, but it didn't affect my stay. Great staff, quick check-in and room was clean and well maintained during the few days. This hotel is across the street from the Olympic Stadium, Saputo Soccer Stadium and in easy walking distance from all major events that take place in the area. Great location and great value. Inside... More 

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Southampton, United Kingdom
Top Contributor
136 reviews 136 reviews
118 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed November 9, 2014

This has the feel of a hotel built for the Olympics. It's probably only had one makeover since then. The rooms were a little on the dark and gloomy side, with a fixed heating system that you have no control over. The pool was nice. We didn't use the restaurant - but there are only a couple within five mins... More 

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Ottawa, Canada
19 reviews 19 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 3, 2014

Nice hotel close to Biodom and Planetarium.Great sleeping quality. Comfy beds, low-noise air conditioning. One big downside is an Internet. It's free, but painfully slow. I wasn't able to used even to browse website or place a Skype voice call. Nice restaurant on the first floor. If you travel east to Sherbrooke you will find many other places to eat.... More 

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2 reviews
3 of 5 stars Reviewed October 27, 2014 via mobile

Rooms were clean, but the heat system was making very much noise when it started. The shower was mall and there was many variation in the water's temperature. The beds and their mattress were very comfortable!!! I would maybe return, but I don't think it's really a four-stars.

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 25, 2014

This hotel was ok. Stayed because it was near our conference location. However, it's not near any amenities like a Starbucks and it had very little amenities. You definitely needed a car to stay here. As noted in other reviews, elevator was extremely slow (this is an old hotel and it shows). When you stepped out of the elevator there... More 

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Additional Information about Hotel Universel Montreal

Address: 5000 Rue Sherbrooke East, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Phone Number:
Location: Canada > Quebec > Montreal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Universel Montreal 3*
Number of rooms: 230
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Also Known As:
Auberge Universel Hotel

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