We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Universel Montreal

3.0 of 5 5000 Rue Sherbrooke East, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Universel Montreal
Professional photos View all
Browse nearby
Hotel Universel Montreal
Hotel Universel Montreal
Hotel Universel Montreal
Write a Review

198 reviews from our community

Traveler rating
    26
    72
    57
    28
    15
See reviews for
65
56
8
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (29)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (14)
All months
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms were clean, but the heat system was making very much noise when it started. The shower was mall and there was many variation in the water's temperature. The beds and their mattress were very comfortable!!! I would maybe return, but I don't think it's really a four-stars.

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel was ok. Stayed because it was near our conference location. However, it's not near any amenities like a Starbucks and it had very little amenities. You definitely needed a car to stay here. As noted in other reviews, elevator was extremely slow (this is an old hotel and it shows). When you stepped out of the elevator there... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The room was very clean and open. I really liked the open concept even if you don't have a lot of intimacy (the open shower separate bed from toilet) elevators are really slow and it was a little bit noisy at night but not much as anywhere else. The breakfast is included and it was ok if you like eggs... More

Was this review helpful? Yes
DorianaFrancis, Responsable réception at Hotel Universel Montreal, responded to this review

Good Afternoon, In the part of the staff at Hotel Universel, we would like to thank you for the comment you have made on Trip advisor. We hope that for your next trip to Montreal, you will remember us and book at our property again. If there is anything we can do to facilitate your next trip, make sure to... More

Edmonton, Canada
Top Contributor
53 reviews 53 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a week. It's a solid average hotel, that showed it's age. The lobby is nice and check was was good, however they only have 1 elevator and it's not a fast one. This resulted in in bit of waiting time during the week. Housekeeping could do a little better. My room has a layer of dust... More

Was this review helpful? Yes
Hartlepool, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our fourth place of stay on our tour and slowly the jet lag is diminishing that we where suffering. The lift is a bit rickety but everything was ok. Some friends told us about various restaurants just along the road turn right as you come out of the main door. We just took the take away and had... More

Was this review helpful? Yes
Eugene, Oregon
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel doesn't look like much from the outside, and the inside isn't much better. The single rickety elevator takes you up to the highest, seventh floor from the lobby. The rooms are okay. The bathroom is where the problem is. It clearly was an upgrade in the past few years to some kind of a Japanese/Asian theme. However it... More

Was this review helpful? Yes
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

I purchased the stay on a groupon, and knew in advanced I would have an older room. Although it had not been renovated, it was very clean and peaceful The price was right, and the location was great . There was a beautiful park for my morning run across the street, just gorgeous! We took advantage of their shuttle to... More

Was this review helpful? Yes
Montreal, Canada
Top Contributor
59 reviews 59 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I Decided to Try this property using it for client that came to town who wanted to be close to the Olympic Stadium. Service is great staff will do anything it seems they were very helpful even took my clients to the shopping mall and picked them up. The Restaurant food was a pleasant experience the food was excellent.

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
97 reviews 97 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 24, 2014

Stayed here 1 night on our Coach Tour. Our room was very comfortable and clean and spacious. Service good. We had dinner downstairs which was very good. We sat outside in the cool evening and enjoyed ourselves very much. The bar staff were particularly helpful. The breakfast was really good here. Would stay here again.

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 22, 2014

Free booking service at Tourist Information suggested this hotel. Very good price - weekend and off season ($98 per night + tax). Is short walk from Olympic Centre and metro station to city. Bought a $10 all day ticket and hopped on and off the train several times in city. Hotel offered special set menu for breakfast $7.50 for 2... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Universel Montreal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Universel Montreal

Address: 5000 Rue Sherbrooke East, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Location: Canada > Quebec > Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Universel Montreal 3*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Priceline, Expedia, Cheap Tickets, HotelTravel.com, TripOnline SA, getaroom.com, Despegar.com and Tingo so you can book your Hotel Universel Montreal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Auberge Universel Hotel

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Dining (4)
Viewed
Bathroom (7)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay