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All 164 Montreal hotels

Hotel Universel Montreal

3.0 of 5 Hotel   |   5000 Rue Sherbrooke East, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
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Ranked #78 of 164 hotels in Montreal
A recent review
4 of 5 stars reviewed 3 days ago
Washboardmary Williamstown, Massachusetts
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  • Reviews (167)
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167 people have reviewed this hotel

Traveler rating
    21
    62
    44
    25
    15
See reviews for
58
42
8
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Williamstown, Massachusetts
Top Contributor
156 reviews 156 reviews
58 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is fine--the room was clean and the location, although outside the city, is convenient to the subway. I would five a 5 star review, but the fitness room was really lacking. I select hotels with the fitness room as a main consideration. This hotel has two pools (inside and out) which is nice. The fitness room was hot... More

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Charlestown, Rhode Island
Top Contributor
118 reviews 118 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If you want slow, personal service then this is your place to sleep and dine, otherwise skip this one. Also, the hot tub doesn't exist so the hotel should remove the amenity from its website. The area attraction discounts were excellent and the hotel is in a great location which were the only pluses. The noise in the hallway at... More

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Oakville, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Hotel is sloppy, exceptionally noisy and the rooms are very basic. Bathrooms are tiny and very old as is the bed linen/blankets. We were very disappointed and couldn't wait to leave. Rooms felt old, a little dirty and very dated.

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Houston, Texas
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights and thought it was a great deal. For the price, you get a clean, big room close to everything. We had a rental car and getting to and from here was easy, close to all the nice places in town. Some in out group used the subway nearby without any problems, short walk and... More

Was this review helpful? Yes 1
Ottawa, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were lucky to get one of the newer rooms. It was a nice room...only complaint is that I was not too keen on the glass door for the bathroom. The front staff were very friendly and helpful. The location was great..right next to Olympic Stadium...with free parking!

Was this review helpful? Yes 4
Vancouver
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We managed to get a last minute 2 day booking during the Montreal Jazz festival week in July this year. The booking was done via Expedia after reading many reviews that were not off the mark. Check-in by Tatiana was friendly and helpful. pointing out the metro station to us, which despite being 'around the corner' is actually a bit... More

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was not my first stay in the hotel, and I would visit again, with some lessons learned. Positive: 1. Perfect location for out-of-towners driving in, or with a rental car. This is next to Botannical gardens and the Olympic park, plus highways. Parking is free (expect $20-25 per night in downtown hotels). 2. Quiet, despite busy location. Older building,... More

Was this review helpful? Yes 4
Brisbane, Australia
Top Contributor
82 reviews 82 reviews
51 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this property a few times before (when it used to be The Auberge) and have never been disappointed. It is close to the Bio dome and Olympic Stadium and not too far away from Downtown. The rooms never disappointed us and we were always impressed by the value we got for our dollar. I recommend this... More

Was this review helpful? Yes 1
Ottawa, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed here this past week, great stay at the hotel, very friendly and helpful staff. Wheelchair accessible, clean rooms, nice pools. Good and reasonable priced restaurant in the hotel and in surrounding area. Close to metro or use their friendly shuttle. Highly recommend staying here and plan to return.

Was this review helpful? Yes 2
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 17, 2014

Our visit started on July 12th......... Free parking for a start, and if you are looking for a 5* Hotel this isn't it but if you want a hotel that offers helpful service a shuttle (when available) clean rooms and comfortable beds this it. Also the breakfast buffet starts at $12 (INC TAX) for a so-so buffet. Close to the... More

Was this review helpful? Yes 6
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Additional Information about Hotel Universel Montreal

Address: 5000 Rue Sherbrooke East, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Location: Canada > Quebec > Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Universel Montreal 3*
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Also Known As:
Auberge Universel Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel Universal Montreal, rated 3 diamonds (AAA/CAA) located on Sherbrooke Street by the Olympic Stadium, Biodome, Botanical Garden and Viau Metro station. Offering 230 clean, smoke-free, spacious rooms in various categories equipped with the amenities of a 4 star including FREE wireless high-speed internet. Italian cuisine restaurant. Unwind at our Bar Lounge or enjoy our 2 HEATED SWIMMING POOLS (indoor and outdoor is seasonal). 14 Conference/ Reception halls for up to 550 people. FREE PARKING. ... more   less 
Number of rooms
230

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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