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Hotel Universel Montreal

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5000 Sherbrooke E, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
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Hotel Universel Montreal
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309 Reviews from our TripAdvisor Community

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Disney World, Florida
Level Contributor
70 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in a sticky situation with another hotel very late at night and found this one on the internet and had taxi drive us there. Was in luck that they had a room and at a decent price. Got a Standard room and it was fine. Mattress was good and that is what I'm most concern as I don't... More 

Helpful?
Thank celebrationforus
Arlington, Virginia
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 30, 2015

Clearly the Universel has been renovated a few times. My room had been renovated recently, and was in great shape. The bath layout was elegant and efficient. The view to the north was great, and in September, the oblique view to the sunrise was beautiful. The staff was helpful, with no issues using English for my benefit. The hotel is... More 

Helpful?
Thank Warren S
Simon P, Responsable de la réception at Hotel Universel Montreal, responded to this review

Dear Warren, Thank you for leaving us a feedback for your room. We are glad to know that our work in maintaining our rooms pleases guests such as you. We will continue to work hard and we plan to renovate our standard rooms for 2016. Thank you again, Regards, Simon More 

Brampton, Canada
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 28, 2015

To be honest there is nothing outstanding to write about this hotel, in fact there are lots of negative things I can write, but its great location and ever helpful stuffs made my stay in this hotel enjoyable. This non smoking property with decently clean rooms is just one block away from the nearest Metro station. Bio dome, planetarium, Olympic... More 

Helpful?
Thank ssabil
Simon P, Responsable de la réception at Hotel Universel Montreal, responded to this review

Dear ssabil, Thank you for taking some time to leave us your feedback. We welcome good and negative feedbacks to help us improuve in our services. We are glad to know that your stay was enjoyable and hope to see you again on your next visit to Montreal. Kind regards, Simon More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

First of all. The hotel was in perfect location to the Brazilian jiujitsu tournament literally right across the street which is why we stayed. The front desk was awesome and gave us directions to the best eats and the best plays around the city. The only thing I wish that was different was the bed. It was like sleeping on... More 

Helpful?
Thank Gilbert V
Minneapolis, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 7, 2015

This is an older hotel but has been maintained well. (Though not thoroughly renovated anytime recently. It looks a bit rough and industrial on the outside but is much nicer inside and the rooms are clean and not terrible. The first room I was given had all of the knobs broken off of every lamp in the room, the front... More 

Helpful?
Thank Andrew C
Simon P, Responsable de la réception at Hotel Universel Montreal, responded to this review

Hi Andrew C, Thank you for taking a few moments to write us a comment. We appreciate your feedbacks and will definitely consider a quick check out option in the future. After the holidays, we will be starting renovations in January on our standard rooms. We will be looking forward to show our guests a new product starting spring. Thank... More 

Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 3, 2015

We stayed at the Universal for over a week while visiting family nearby. The room cost included breakfast - and was good value overall. We booked the stay via email from Australia, and the communication with the hotel was excellent. We had a quiet room near the back of the hotel. It was recently renovated, so quite nice. The toilet... More 

Helpful?
Thank gkach53
Simon P, Front Office Manager at Hotel Universel Montreal, responded to this review

Dear gkach53, Thank you for your comments as they are important for us to help us improuve our services. I will make sure to pass your thanks to Josée. Looking forward to welcome you again. Kind regards, Simon More 

Pickering, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 12, 2015

We chose this hotel because it is located right across the street from Space for Life (Biodome, botanical garden, etc). The hotel is probably rather old, but thoroughly renovated. Although its age is rather obvious, it is clean and well maintained. The staff is friendly. There are plenty of parking spaces. Breakfast is not included, but I think you can... More 

Helpful?
Thank FamilyOfWanderers
Miami Beach, Florida, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 2, 2015

The best location is near downtown. Only stay here if visiting the garden or olympic stadium. The subway was a little far but walkable. Doors slam from other apartments so getting a restful sleep is hard. Overall, the price could have been lower considering how far away it is from downtown and NO BREAKFAST INCLUDED (only discounted). There is nothing... More 

Helpful?
2 Thank Steven H

Travelers are raving about these Montreal hotels

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 29, 2015

Where to start. The fire code violations with horrible lighting are just the tip of the iceberg. Don't book here if you want a good nights sleep. You can here everything from multiple rooms over. There is no microwave so do not bring anything that would require heating. The washroom is smaller the. Most people's closets. And you have to... More 

Helpful?
1 Thank Jeffcle68
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Neighborhood Profile
Olympic Park & Hochelaga-Maisonneuve (HoMa)
Named for the Olympic Stadium complexes built for the 1976 games, the Olympic Park and the surrounding neighborhood of Hochelaga-Maisonneuve (HoMa) make up an invigorated area dedicated to "Space for Life." Around the Olympic Village's arenas and stadiums, Rue Sherbrooke welcomes exploration of its sculpture gardens decorated in the works of Jean-Paul Riopelle and its museum culture headed by the historical Château Dufresne. Maisonneuve Park offers interactive experiences at its bio-dome, insectarium, planetarium, and botanical gardens. For a change of scene, the gentrified space along Rue Ontario Est is packed with the city's newest, edgiest cafes, where an imaginative, youthful crowd sips foamy cappuccinos. A visit here is incomplete without stepping into the vast halls of the Maisonneuve Market, with flower stalls, wine depots, and local produce.
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