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Hotel Universel Montreal

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5000 Sherbrooke E, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
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Hotel Universel Montreal
Hotel Universel Montreal
Hotel Universel Montreal
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At a glance

49%
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KEY AMENITIES
Restaurant
Room Service
Pool
Fitness Center with Gym / Workout Room
Free Parking
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Hotel Universel Montreal
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    256 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (44)
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    Wellington, New Zealand
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    1 of 5 stars Reviewed 3 days ago NEW

    If you don't wish to sleep for three days then this is the place for you! It was way overpriced and so loud that you might as well sleep in the hallway! All night you listen to people, then when you finally drop off around 4am, you are then woken by the hotel cleaning staff. The room was so dark... More 

    Was this review helpful? Yes
    Northern Ontario
    Level Contributor
    41 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    3 of 5 stars Reviewed 1 week ago NEW

    Great location to walk to the Olympic Stadium! This hotel is right beside the Olympic Village, which is now an apartment building. Not too expensive and a nice restaurant for breakfast. The home fries are fresh and thinly sliced just like I want. The elevators can be slow at times, but a very nice stay otherwise. There was a nice... More 

    Was this review helpful? Yes
    Simon P, Front Office Manager at Hotel Universel Montreal, responded to this review

    Dear Travelwinter55, Thank you for taking time out of your schedule to leave us a comment. We are glad to hear that you enjoyed your stay and hope to see you again soon. Kind regards, Simon More 

    Boston, Massachusetts
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 1 week ago

    The hotel is just across the street from a park, which is a great place for morning walks or run. It is walking distance from subway station. The room is clean and quiet with plenty of storage space. I like the bathroom, although some other reviews claim it's weird.

    Was this review helpful? Yes
    Central PA
    Level Contributor
    11 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed 1 week ago

    We stayed here on a second trip to Montreal for the Women's World Cup. I share that detail, because in fairness, some of my complaints are based on this fact. Things I did not like - The hotel is dated and old feeling, but the room was adequate size. It was very noisy during our stay - lots of families... More 

    Was this review helpful? Yes
    Oshawa
    Level Contributor
    89 reviews
    24 hotel reviews
    common_n_hotel_reviews_1bd8 31 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    The hotel is very dated. The bed was are old and sagging. The elevator has to be the slowest in Montreal. The bathroom has a wierd configuration where the toilet and shower are separated from the sink by a closet door? If you're trying to save a couple $'s, staying here would work. If you're looking for upscale comfort, stay... More 

    Was this review helpful? Yes 1
    Basking Ridge, New Jersey
    Level Contributor
    30 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    We toyed with going with a Marriott vs this hotel, but eventually tried to save a few bucks with Hotel Universel. That's a mistake we won't make again. We had read the reviews and followed the advice by going with the higher floors - yes, those floors were "renovated" compared to the lower floors, and while the rooms were "ok"... More 

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    Dubai
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    I stayed at this hotel with my husband and daughter twice in June, on two separate occasions. The room was basic room with 2 double beds. It did have a refrigerator, which was nice since we stayed more than two days each time. It was clean and the housekeeping staff did a good job each day with the room. We... More 

    Was this review helpful? Yes 1
    Simon P, Front Office Manager at Hotel Universel Montreal, responded to this review

    Dear SoccermomDubai, Thank you for taking the time to leave us a comment. Comment such as yours help encourage the employees to continue their good efforts at their tasks. I will make sure to pass along your comments to housekeeping and the restaurant. Thank you again for staying with us and we look forward to welcome you again on your... More 

    Waterloo, Canada
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    We stayed here for the Women's World Cup Game and this hotel was nice, clean, friendly but the front desk tried overcharging us until I said "No, I am paying what you quoted me when I booked"....in a firm voice. Rooms are very small and there is almost no privacy in the bathroom area with only a frosted glass door... More 

    Was this review helpful? Yes
    Simon P, Front Office Manager at Hotel Universel Montreal, responded to this review

    Dear hoeger, Thank you for staying with us during the FiFA World cup. We understand that high rates sometimes frustrates guests and we try our best to offer the maximum service as we can. Our rates aren't usually that high. Unfortunately, big events in Montreal such as the World Cup or the Grand Prix attracts lots of tourists and sometimes... More 

    SILVER SPRING, MARYLAND
    Level Contributor
    50 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 77 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    The staff members were all great and accommodating. The rooms were somewhat dated but clean, quite and comfortable. This hotel was packed the entire time that we stayed there. The amenities were more than adequate. They have onsite a full restaurant, lounge/bar which were nicely appointed. It's a short drive to Old Montreal and quite convenient to all major access... More 

    Was this review helpful? Yes 1
    Simon P, Front Office Manager at Hotel Universel Montreal, responded to this review

    Dear STEELEHARDY, We thank you for staying with us and taken some time to leave us kind comments. We hope to welcome you again in the future. Kind regards, Simon More 

    Vermont
    Level Contributor
    21 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    Clean, economical, simple. Don't apply expansive American standards and you'll be fine here. The restaurant and bar are welcomed since there is little nearby (at least within walking distance) and, according to my research, this was the best bet - value and geography - for Olympic Stadium. The surrounding area is industrial Montreal (if you're here for classic old town,... More 

    Was this review helpful? Yes
    Simon P, Front Office Manager at Hotel Universel Montreal, responded to this review

    Dear travelingvermonters, Thank you for staying with us and taken some time out of your schedule to leave us your comments. It is true that we are a bit off from the Old City, but we are glad to be able to offer our guests free parking. Our shuttle service is very popular demand as we are able to drive... More 

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    Staying in Olympic Park & Hochelaga-Maisonneuve (HoMa)

    Neighborhood Profile
    Olympic Park & Hochelaga-Maisonneuve (HoMa)
    Named for the Olympic Stadium complexes built for the 1976 games, the Olympic Park and the surrounding neighborhood of Hochelaga-Maisonneuve (HoMa) make up an invigorated area dedicated to "Space for Life." Around the Olympic Village's arenas and stadiums, Rue Sherbrooke welcomes exploration of its sculpture gardens decorated in the works of Jean-Paul Riopelle and its museum culture headed by the historical Château Dufresne. Maisonneuve Park offers interactive experiences at its bio-dome, insectarium, planetarium, and botanical gardens. For a change of scene, the gentrified space along Rue Ontario Est is packed with the city's newest, edgiest cafes, where an imaginative, youthful crowd sips foamy cappuccinos. A visit here is incomplete without stepping into the vast halls of the Maisonneuve Market, with flower stalls, wine depots, and local produce.
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