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Quality Hotel & Suites Downtown

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1600 rue St-Hubert, Montreal, Quebec H2L 3Z3, Canada (Formerly Comfort Hotel & Suites Downtown Montreal)
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Quality Hotel & Suites Downtown
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Quality Hotel & Suites Downtown
Quality Hotel & Suites Downtown
Quality Hotel & Suites Downtown
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7 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

The best part about staying at the inaccurately-named "Quality" hotel is the location. It is close to a major subway stop and go shopping, dining, and entertainment. The hotel itself is barely passable. It's somewhat clean, the furnishings desperately need updating, and the service is hit or miss. The included "breakfast" is a disaster. Don't expect anything warm - they... More 

Was this review helpful? Yes 2
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for letting us know of your stay with us. I m sorry that it was not to what you had expected. We offer a free Continental Buffet Breakfast which we are not obliged to but we want to go that extra mile for our guests, As for a hot breakfast we do have hot breakfast at a $... More 

Rochester
Top Contributor
154 reviews 154 reviews
131 hotel reviews
217 helpful votes 217 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel lobby is modern, spacious and has a large fire place. All the staff were polite and helpful. I was pleasantly surprised with my room which was large, well maintained and clean. I was on the 7th Floor, the highest floor. Don’t be put off by the condition of the elevator that needs refurbishing. The bed was super comfy... More 

Was this review helpful? Yes 1
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time in letting us know about your recent stay with us. We really appreciate the feed back. Hope to see you again in the future. Regards, Connie Puga General Manager More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 21, 2015

Stayed here for spring break and must say it is by far the worst hotel experience i have ever had in my life. I am a frequent stayer at hotels and am used to the usual nonsense that goes on with hotel but this one was absurd. The rooms feel like they were made in the 18th century and are... More 

Was this review helpful? Yes 1
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for your feed back on our Hotel. We constantly are upgrading our Hotel and services. March break is a hard week for all the Hotels that accommodate students during that period. I will follow up with parties concern on the issues you have pointed out. Regards, Connie Puga General Manager More 

Lunenburg, Canada
Top Contributor
107 reviews 107 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 20, 2015

Trivago found me a brilliant deal at this hotel... and it included an excellent breakfast. Love hotel waffles!!! Wonderful front desk staff....The room was fine. The bathroom was clean. The walls are very thin however. Nothing much can fix that....

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Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay with us. We look forward to welcoming you again in the future. Regards, Connie Puga General Manager More 

Revere, Massachusetts
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2015

We stayed in June using points for a 5 night stay. The room was pretty old and looked like it wasn't being maintained properly. I've heard they are renovating rooms so this must be one of the one they haven't gotten to yet (I hope!) So I can understand them not spending money to fix stuff. The area is pretty... More 

Was this review helpful? Yes 1
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. We are constantly doing up dates to our Hotel and service. Please come see me on your next visit and I will make sure you got a room that will suit your needs. Regards, Connie Puga General Manager More 

New Brunswick, Canada
2 reviews
2 of 5 stars Reviewed February 16, 2015

We decided upon receiving a discounted rate to stay at the Comfort Hotel and Suites for four nights in February. Other than the easy access to the Metro Station, I certainly found out why the hotel is rated the way it is. Arriving at the hotel by car, the hotel is not presented the way it's described online. There was... More 

Was this review helpful? Yes
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for letting us know of your recent stay with us. When you checked in was the day that we were having the March Break Students check out and I fully understand what you are saying it was hard on the whole staff. As for the name of the Hotel we were changing our Banner so you just came... More 

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Staying in Centre-Ville (Downtown)

Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.

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