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Quality Hotel & Suites Downtown

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1600 rue St-Hubert, Montreal, Quebec H2L 3Z3, Canada (Formerly Comfort Hotel & Suites Downtown Montreal)
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Quality Hotel & Suites Downtown
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33 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Port Perry, Canada
Level Contributor
107 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel is in a good location. It is a 20 minute walk to Old Montreal. Go one street over to Rue Berri and straight south. Staff were friendly enough but not overly helpful. This hotel indicates free breakfast on the web site. Wrong! When we went for breakfast the hostess said we would have to see reception. Reception told us... More 

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Vancouver, Canada
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is 1 block from the Metro underground, 1 block from the gay village, and 5 blocks south from streets filled with small restaurants and cafes. It's a tired, old hotel. However, the rooms were clean enough, and the beds comfortable. Our wifi worked just fine. There are no fridges in the rooms. Check in is painfully slow, but... More 

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Mexico
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Older rooms are dirty, new rooms are OK. Hallways are really confusing and have stairs, so rolling heavy bags and carts can be a nuisance. Included breakfast was awful, not worth even bothering. Other guests in the hotel were a bit sketchy.

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Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay with us, that is how we can improve our service to our guests. Sorry your that you had your room on the only floor that has a few stairs to get to your room I do understand that it can be a little hard with luggage we... More 

Travelers are raving about these Montreal hotels

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

As usual in Montreal it's an amazing costumer service, very welcoming and hospitable. The price for this hotel was ideal and the free breakfast really made the price one of the best I paid for 3 star hotel in Western countries. Also its very close to downtown and the Mount Royal

Was this review helpful? Yes
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay and we are happy to hear that you enjoyed your stay. Looking forward to welcoming you again in the future. Regards, Connie Puga More 

Lincoln, Nebraska
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent two-day is Montreal, first and last visit...ever. The hotel was old, needs major upgrading and more staff. One person at the front desk at any time, and they were pleasant, but overworked. The breakfast was okay, and if you paid more, you could get waffles and eggs. The only way it made it to average, is because it... More 

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Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know about your stay with us. We are always upgrading our Hotel and I m sorry that you did not find it to your standards. We do hope you come back and I would like to take care of your reservation personally. Regards, Connie Puga More 

Kinnelon, New Jersey
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this quality hotel June 29, 2015. Unfortunately we were given a room that somebody had previously smoked in. I contacted the front desk and they immediately moved us to been upgraded room. Room was nice and quiet. The person at the front desk, Kisha was extremely helpful with getting and explaining our tickets on me hop on... More 

Was this review helpful? Yes
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time in letting us know of your stay we are happy to hear that you had a good time while staying with us and hope to see you in the future. Regards, Connie Puga General Manager More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am Bostonian traveling to the Montreal Jazz Festival for the 4th of July. I was in room 402 for three nights. I got back to the hotel tonight, 7/4/15 to get ready and change for the 4th of July festivities. I use my card and I can't get in. I go to the front desk, confident it is a... More 

Was this review helpful? Yes 8
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. We had you as a check out on your registration card which you signed for, and since check out is at 11am and you were no where to be found we had no choice but to move your belongs as your room was already booked for some... More 

St. John's, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

we stayed there during Easter, 2015 and found it to be a great location. Very close to the subway; restaurants, bars, etc. Great continental breakfast daily and really nice beds! Definitely will stay there again.

Was this review helpful? Yes 1
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of you stay and we are glad that you enjoyed your stay and will be back. Regards, Connie Puga General Manager More 

Dudley, England, United Kingdom
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A nice comfortable hotel. Nice rooms and good facilities. The beds were nice clean and comfortable, we had a good nights sleep, only here for 1 night. There was nothing I disliked about the hotel. Would recommend.

Was this review helpful? Yes 1
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay, really happy that you enjoyed your stay and we hope to see you again soon. Regards, Connie Puga General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

In preparation for a lengthy trip halfway across the country I decided to make a reservation 2 weeks in advance at this Hotel. After a 13 hour drive I arrived at around 11:30am, I decided to verify with the front desk staff that my room was still available, to which I was told the computers were down and there was... More 

Was this review helpful? Yes 1
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. I m really sorry that your room was not ready at your arrival but in a busy City like Montreal during high season it is so hard to get rooms ready before the check in time which for us is now 4pm like most hotels if not... More 

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Staying in Centre-Ville (Downtown)

Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
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