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Quality Hotel & Suites Downtown

2.5 of 5
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1600 rue St-Hubert, Montreal, Quebec H2L 3Z3, Canada (Formerly Comfort Hotel & Suites Downtown Montreal)
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Ranked #103 of 163 Hotels in Montreal
A recent review
3 of 5 stars reviewed 1 week ago
kathip03 Lunenburg, Canada
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182 reviews from our community

Traveler rating
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    46
    61
    20
    33
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34
57
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed here for spring break and must say it is by far the worst hotel experience i have ever had in my life. I am a frequent stayer at hotels and am used to the usual nonsense that goes on with hotel but this one was absurd. The rooms feel like they were made in the 18th century and are... More 

Was this review helpful? Yes 1
Lunenburg, Canada
Top Contributor
107 reviews 107 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Trivago found me a brilliant deal at this hotel... and it included an excellent breakfast. Love hotel waffles!!! Wonderful front desk staff....The room was fine. The bathroom was clean. The walls are very thin however. Nothing much can fix that....

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Revere, Massachusetts
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed in June using points for a 5 night stay. The room was pretty old and looked like it wasn't being maintained properly. I've heard they are renovating rooms so this must be one of the one they haven't gotten to yet (I hope!) So I can understand them not spending money to fix stuff. The area is pretty... More 

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New Brunswick, Canada
2 reviews
2 of 5 stars Reviewed February 16, 2015

We decided upon receiving a discounted rate to stay at the Comfort Hotel and Suites for four nights in February. Other than the easy access to the Metro Station, I certainly found out why the hotel is rated the way it is. Arriving at the hotel by car, the hotel is not presented the way it's described online. There was... More 

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Marco Island, Florida
Top Contributor
51 reviews 51 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 30, 2015

Really. The title says it all! I booked via Expedia (like I have done many times), it seams like a decent place and good price. Well, not at all. The area is dirty and not nice at all. The staff at the front desk are TERRIBLE. By just looking at the place I kind of didn't like if, right from... More 

Was this review helpful? Yes 2
Toronto
Top Contributor
148 reviews 148 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed December 13, 2014

The location of this hotel was near where we needed to be but the area has changed a lot in recent years. St Laurent, a few blocks away, is now very seedy but it is near the Metro and the university. St. Catherines is just a few blocks away also and it has many good restaurants. There is a large... More 

Was this review helpful? Yes 1
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time in letting us know of your stay and we hope to see you back soon. Regards, Connie Puga General Manager More 

Curitiba, PR
1 review
4 of 5 stars Reviewed November 23, 2014

This hotel is a very good choice to stay in Montreal. I stayed there for several nights. The rooms are spacious and clean, with free wi-fi and the staff was very nice and helpful. It's close to Berri-UQAM station and to Quartier Latin, with many options of restaurants. Downtown is just 5 minutes by underground or 25 minutes walking. Also,... More 

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Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for letting us know of your stay with us and we hope to see you again. Regards, Connie Puga General Manager More 

Montreal, Quebec, Canada
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 17, 2014

I stayed at this hotel for two nights last month and it was overall okay. If you are looking for a reasonable price to pay and to be close to downtown montreal this is a good choice. The hotel room was clean and spacious but the sheets were wrinkly and kind of turned me off. The breakfast which is included... More 

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Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for letting us know of your stay, and that you enjoyed it as well. We are looking forward to welcoming you in the future. Regards, Connie Puga General Manager More 

Ottawa, Canada
Top Contributor
50 reviews 50 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

We found this hotel online and decided to go with because of its price & relative location to downtown. We compensated on service, quality, cleanliness & sleep. Will not stay here again. We booked 4 rooms for a corporate event. I had called two days before our arrival inquiring about early check in. Was told by who I assume was... More 

Was this review helpful? Yes 3
Connie P, Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for letting us know of your stay. I m really sorry as we do our best to make sure our guests have a pleasant stay with us. I would like to personally speak to you and offer you a free night and I will personally take care of your reservation. Please contact me directly. Connie Puga General Manager More 

Brampton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2014

Very tired, room in desperate need of an update, pictures on the TV at the front desk are not an accurate representation. Cracked, single pane window, so you can hear everything as room was located on the second floor over the front entrance. Plus, very cold draft coming in from the old window. Curtain for a closet door, mattresses in... More 

Was this review helpful? Yes 1
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. I would like to talk to you personally and offer you a free night at our Hotel for the inconvenience. Please note that we are on the process of renovating to better serve you in the near future. Regards, Connie Puga General Manager More 

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