Had a great experiecence, employes are very profesional and always ready to help specialy the house keeping service. I recommended and I will return for sure, More

Had a wonderful experience. Staff very polite and helpful. Would definetly go back..100% recommended More

Unprofessional night staff that appears to me have no even basic training in hospitality services. I was utterly surprised/amazed by the way I was treated and looked after during the process of checking in and getting in the room. When I was assembling the cribs for my two little ones, one of the crib fell apart and broke. When, I... More

I stayed and wont return to this hotel, I have been employed by other hotel chains with "much" higher standards but thought I would try this hotel after listening to what the gentleman told me about the room when I first booked it directly with Le Nouvel. Most important part of a room is the mattresss and whan I lifted... More

The hotel has a good location however don't expect to sleep before 2 am! We stayed friday and saturday night and the hotel was having big party on ballrooms few floors below us. The walls were almost shaking. Called the lobby and they said it was usual this time of the year!!! The room was ok but the we couldn't... More

They recently renovated the lobby and concierge area so don't let that fool you to thinking the rooms are just as nice. The rooms and hallways need a major update, for a big city like Montreal this is not what I would expect from even a 3* hotel. Walls are paper thin, and carpets look old and more stained than... More

We stayed in this hotel last weekend for one night. The hotel has a nice location, near to the Eaton Shopping Mall and not too far from old town Montreal. It has a nice lobby and helpful staff. The rooms are large. only complain that we have is that the room floor wasn't very clean. The white socks turn to... More

The rooms could use updating. The showerheads are those water-saving type with very low flow. There was gum stuck on the carpet of my room. We had to change the room initially allocated to us because, although designated non smoking, it reeked of weed. The walls are thin and it seems the clientele are there to party, although I was... More

an hotel in the core of the downtown that doesn't break the bank and has 'all' that you need...a short walk to ste catherine st west (< 5min.) and 15 min to the rest of the core.. our queen room was simply fine, well furnished and modern... the price was excellent for a downtown hotel... service is a touch 'sketchy'... More