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Hotel Gouverneur Place Dupuis Montreal

1415, rue Saint-Hubert, Montreal, Quebec H2L 3Y9, Canada
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Hotel Gouverneur Place Dupuis Montreal
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Ranked #78 of 163 Hotels in Montreal
A recent review
4 of 5 stars reviewed yesterday
DennisPreston Pictou, Nova Scotia, Canada
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706 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pictou, Nova Scotia, Canada
Contributor
20 reviews 20 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Greeted with a smile and helpful attendent. Got a great room with a great city view at an unbeatable rate. Parking is weird but manageable. Ask for a city view room on a high floor. Provide your CAA or AAA card for free breakfast.

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Ottawa, Ontario
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect hotel to stay at if you want to hang out in Montreal for the weekend and not have to drive. The finishes are dated but everything was clean and tidy and the rooms are a decent size. Try to be on the side facing the park as you have an amazing view of that part of the city, day... More 

Was this review helpful? Yes 1
Hotel G, Manager at Hotel Gouverneur Place Dupuis Montreal, responded to this review

Dear Guest, Thank you enormously for sharing of your impressions and especially for your just and honest comments. We hope to have the chance to host you again in a near future. C. Dubé Director of operation cdube@gouverneur.com More 

Toronto
Contributor
20 reviews 20 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently stayed here while catching a concert at Places des Arts, a nice 15 minute walk away. For the price we paid I must say it was good value. They have a lot of rooms to fill, so as the hotel ages I am sure they offer discounts to fill them, particularly in off-seasons. They could use an update,... More 

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Hotel G, Manager at Hotel Gouverneur Place Dupuis Montreal, responded to this review

Dear guest, We thank you for sharing with us your experience further to your stay. We would like to assure you that we heard your comments and consider them in its just value. Again, It’s thanks to you, that we have the opportunity to improve our commitment to assure a customer service as high as your expectations. We hope to... More 

Toronto
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here during Reading week after a disastrous choice initially of another hotel. Had to find a room at 1:00 am and the Gouveneur was available. Thank goodness. I was very nice and had a good location for where we wanted to be.

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Hotel G, Manager at Hotel Gouverneur Place Dupuis Montreal, responded to this review

Hello Muggsy, Thank you for your nice comments. Hope to welcome you again soon! C Dubé cdube@gouveneur.com More 

Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I booked the hotel online with hotwire and only found out which hotel until after I confirmed. I then read the reviews which were a mixed bag and was left wondering. I hotel was easy to locate, had free parking and wifi. The staff greeted me in both official languages and speaking french or English was a non isssue. The... More 

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Hotel G, Manager at Hotel Gouverneur Place Dupuis Montreal, responded to this review

Dear Dominique, Thank you for your nice comments regarding our hotel. We appreciate the time and effort in sharing your experiences because we thrive in providing our guests the best experience possible. We hope to welcoming you again in the near future, Kind regards, Chantale Dubé Director of operation cdube@gouverneur.com More 

Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has been 'old faithful' for me in Montreal for years now. But only the executive floors. Location is excellent on terms of transit as it is across the street from a major metro station with interchanging lines. It is also excellent in location in proximity to Montreal's gay village. I always pay a little extra to stay in... More 

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Hotel G, Directrice des opérations at Hotel Gouverneur Place Dupuis Montreal, responded to this review
Google Translation

Cher client, Je vous remercie d'avoir pris le temps de partager vos commentaires et impressions suite à vos séjours chez... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 22, 2015

This place is advertised as a 3.5-4 star location, but it's no where near that. Maybe a 2 star. The room we were given has stained walls and carpets with peeling wallpaper and cracked dirty tiles in the bathroom, yellow towels, and nasty looking furniture. They tried to upgrade us to a "superior room" which wasn't much better. We didn't... More 

Was this review helpful? Yes 2
Chantale D, Manager at Hotel Gouverneur Place Dupuis Montreal, responded to this review

Dear Melissa, It is with great care that I have read your comment. I'm sorry to know that our attempt to satisfy your expectation was a failiure. Rest assure that action have been taken immediately in the concern room and that the matter were discuss with the people concerned. Regards, C. Dubé cdube@gouverneur.com More 

Bay Roberts, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 20, 2015

We stayed here during a hockey tournament... beds were clean and comfy. Rooms are getting outdated and need a good cleaning. The best thing about this hotel is the location and indoor proximity to the Metro, IGA & Drugstore. We loved the easy indoor access to the food court where you could get full breakfast for $4.35. Metro makes it... More 

Was this review helpful? Yes 1
Chantale D, Manager at Hotel Gouverneur Place Dupuis Montreal, responded to this review

Dear Wendy, Thank you for your nice comments regarding our hotel. We appreciate the time and effort in sharing your experiences because we thrive on providing our guests the best experience possible. We apologize about the isolated incident about the pool. We will certainly address your comments to the concerned departments to insure follow up. We hope to welcoming you... More 

Toronto, Canada
Top Contributor
142 reviews 142 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 17, 2015

The bathrooms are circa 1980, there are no fridges in the room, the coffee maker did not work. I would only recommend the location of the hotel which is quite central and the fact there is easy indoor access to a large grocery store. In the winter there are staggered doors to keep the cold out which can add a... More 

Was this review helpful? Yes 1
Chantale D, Manager at Hotel Gouverneur Place Dupuis Montreal, responded to this review

Hello Dany, We thank you for sharing with us your experience further to your stay. We would like to assure you that we heard all your comments and consider them in its just value. For your information, it’s possible to reserve a refrigerator at the time of the reservation at a low cost. Concerning the problem with the coffee maker... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 14, 2015

Rooms were fair very clean , but beds and pillows were like bricks! The hotel staff was good! The hotel restaurant was the worst. 2:11 min to get our food! Staff was very unfriendly! Lots of people were not satisfied with the service!

Was this review helpful? Yes 1
Chantale D, Manager at Hotel Gouverneur Place Dupuis Montreal, responded to this review

Dear Guest, Thank you for providing us with your feedback concerning your recent stay with us. We are sorry to hear about the isolated incident you experienced. After investigation, I understood that a notice was given by our Restaurant Supervisor about the fact that the service would be difficult considering the size of the group and the fact that it... More 

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