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All 168 Montreal hotels

BEST WESTERN Ville-Marie Hotel & Suites

3.0 of 5 Hotel   |   3407 Peel St, Montreal, Quebec H3A 1W7, Canada
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75%
Ranked #35 of 168 hotels in Montreal
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 26, 2010
angie3278 Saskatoon, Canada
  • Reviews (429)
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429 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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There are newer reviews for BEST WESTERN Ville-Marie Hotel & Suites
See the most recent reviews
Ottawa, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 2, 2010

Well, let me start from the beginning... When we arrived at the hotel we thought there would have been underground parking and turned into the alleyway behind the hotel, instead of Best Western parking, there was McGill parking. Along with this nice gift was the horrid stench of disgustingness, not even just garbage it was absolutely disgusting and the smell... More

Was this review helpful? Yes 2
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2010

I had the occasion to stay at the Best Western Ville-Marie during a recent trip to Montreal for the Jazz Festival. My husband and I shared a room with two friends, and, up until after we checked out, everything was great. The room was spacious, the beds were comfortable, and when we asked for additional towels (there were only three... More

Was this review helpful? Yes 1
salem32, Manager at BEST WESTERN Ville-Marie Hotel & Suites, responded to this review

We centralize the responsability of our lost and found items to one person as was mentioned to you. This is done to insure the security of found items in our property. When you came to the hotel at 11:30pm, that person had left for the day. As mentioned to you by telephone, it is not the responsability of the hotel... More

mfarid2009
Top Contributor
61 reviews 61 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 26, 2010

the hotel is in a very nice spot if would like to enjoy downtown Montreal. However, I stayed only for few nights for my business meeting. I could not sleep most of the nights because of the noise made by the elevators. It was very annoying and extremely loud. I also been charged for a refrigerator which i did not... More

Was this review helpful? Yes 1
Saskatoon, Canada
2 reviews
5 of 5 stars Reviewed June 26, 2010

This was our first time in Montreal. The location was perfect. Walking distance to all the shops, pubs and the Metro. A small convenience store just 2 mins away, you can buy beer, wine - they'll even open the wine for you there. At the hotel there were 2 valet/bellmen that knew everything, Greg and William, they were so friendly... More

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BWVM, Manager at BEST WESTERN Ville-Marie Hotel & Suites, responded to this review

Thank you for reviewing the Best Western Ville-Marie. The breakfast cost is in-line with most of our major competitors, nevertheless we thank you for your comments This being said, we are delighted that we met all of your criteria for a great hotel stay. It was a pleasure to read your review and we do hope to welcome you back... More

Erin, Ontario
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 24, 2010

The only redeeming feature of this hotel is its location and the reception people where also very nice. That said, it was a bit stressful to get into my room and then find that there was only a "trickle" of water coming out of the tap. And absolutely no hot water. I left the tap on in the hopes that... More

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Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2010

The stay itself was pleasant enough but was sullied by the $300 surcharge we discovered on the following month's credit card statement. Upon questioning, we were told that it was a "deep cleaning surcharge" and we would need to speak with the manager Salem Tohm to resolve the issue. After a week of ignored phone calls and emails we finally... More

Was this review helpful? Yes 1
salem32, Manager at BEST WESTERN Ville-Marie Hotel & Suites, responded to this review

The hotel accepts as part of its normal cleaning process to pick up messes left behind by guests. Whenever we are obliged to send more than one staff member as well as allocate additional time and energy in cleaning a room, there is a cleaning charge which is levied on the guest occupying the room. This is what happened in... More

Poa
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 30, 2010

Very simple but cozy and nice hotel. The rooms were very big, clean and the bed was very confortable. The staff was very good too.

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lavaltrie
1 review
4 of 5 stars Reviewed September 10, 2009

My husband and I stayed one night. The room was clean and beautful. I loved the white linen bed.The bed was very comfortable. As for the bathroom, it was very clean and had everything we needed. Everyone was kind, polite and helpful. I will go back when I want to stay in Montreal.

Was this review helpful? Yes
BWVM, Manager at BEST WESTERN Ville-Marie Hotel & Suites, responded to this review

Thank you for your wonderful review on the Best Western Ville-Mariel. We are truly delighted that you enjoyed your stay with us and we are looking forward to welcoming you back soon. More

toronto
1 review
1 of 5 stars Reviewed July 19, 2009

First off, there is no parking at the hotel. You need to have a valet get your car every time you need it. (and of course they charge you for that.) Beds are comfortable but the TV doesn't work and the furniture is old and decrepit. Large yellow stains on the ceiling from who knows what. Very noisy as well... More

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Toronto
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 20, 2009

Travelled to Montreal on business - hotel is in a great location - Downtown Montreal. Room was comfortable and clean but what really made my stay was the service received by staff members. The concierge was superb - remembered me every morning and when I would return back to the hotel in the afternoon - he would remember where I... More

Was this review helpful? Yes
BWVM, Manager at BEST WESTERN Ville-Marie Hotel & Suites, responded to this review

Thank you for reviewing the Best Western Ville-Marie. We are delighted you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon! More

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Additional Information about BEST WESTERN Ville-Marie Hotel & Suites

Address: 3407 Peel St, Montreal, Quebec H3A 1W7, Canada
Phone Number:
Location: Canada > Quebec > Montreal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Ville-Marie Hotel & Suites 3*
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Also Known As:
Best Western Ville Marie Hotel And Suite
Best Western Ville Marie Hotel Montreal
Best Western Montreal
Montreal Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#13 Best Value Hotel in Montreal #16 Business Hotel in Montreal #25 Family Hotel in Montreal #44 Romantic Hotel in Montreal
Hotel Class
Number of rooms
171

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