Due to a sudden death in the family, I had to go to Montreal for a funeral. I called from NY and spoke with Rami and told him of my situation. IMMEDIATELY, Rami offered me a "distress rate" and a brief description of the room. When I checked in I was treated as though I was a frequent visitor to... More

Stayed here for almost an entire week for a debting tournament (National Championships), and was very impressed how the staff accomodated us the entire time, I think our group virtually had every room booked, as there were hundreds of debaters and coaches and parents from across Canada. I personally had one glitch - I arrived to a broken bed, but... More

I had a terrible experience at the Best Western. You SHOULD NOT stay at this hotel, as there are many other affordable options in the area (i.e. the Delta and Holiday Inn). First, we reserved one junior suite room which cost over $200/night. DO NOT book this type of room. It is more expensive than normal rooms and is actually... More

This is a wonderful hotel situated in the heart of downtown Montreal. The rooms were always made in the mornings by the housekeepers, who did an amazing job. The rooms are nice and spacious with elegant furniture. The service in terms of the food at the restaurant was remarkable! Wine was served - my glass was NEVER empty. The staff... More

This past weekend I had one of the worst hotel experiences ever. I was looking forward to a nice relaxing weekend with some of my friends, and the Best Western Ville Marie made this virtually impossible. We were woken up by insanely loud hammering and drilling outside our room. When I phoned the front desk, they merely brushed it off... More

The room was basic but the room was clean and well priced as well as being in a great location!! Love the restaurant on the main floor. Hotel staff was extremely helpful. More

DO NOT stay at this hotel--there are many better options in the same area for the same price or better. In a 3 day span, I was woken up by very loud construction and the TV broke in my very small room (the "suite" is just a regular room with an extra wall and only one bed). The staff was... More

Peter the supervisor was horrible to us. Rooms are dirty Loud construction going on. The maids did not clean the rooms. The elevators were rickety and overall very negative experience. Would much sooner stay at delta or holiday inn More

This hotel bills itself as a 'luxury 4 star hotel' but in reality it's a low-end BW with a few frills which gives it the 4 star rating. The rooms of a 2 star quality at best. I stayed in room 1806, which was somewhat decaying. Peeling wallpaper, UGLY bathroom, hot water that took several minutes to get to an... More