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All 164 Montreal hotels

BEST WESTERN PLUS Montreal Downtown-Hotel Europa

3.0 of 5 Hotel   |   1240 Drummond St, Montreal, Quebec H3G 1V7, Canada (Ville-Marie)
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Ranked #65 of 164 hotels in Montreal
A recent review
3 of 5 stars reviewed 2 weeks ago
RichardStrauss Cincinnati
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524 people have reviewed this hotel

Traveler rating
    96
    189
    150
    52
    37
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84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for BEST WESTERN PLUS Montreal Downtown-Hotel Europa
See the most recent reviews
Cincinnati
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was decent sized and seemed newer but something was amiss....Oh yes, no art or anything on the walls and no window to speak of. It was an odd shaped thing looking onto a wall in a shaft and the AC easily took up a half of it. Staff was helpful and we chose to park at an indoor lot... More

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your stay at the hotel Best Western Plus Hotel Europa Montreal were our vision is To Lead the Industry in Superior Customer Care.. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We were three generations staying here for a swimming competition. Our room was large and clean. The staff was very helpful. On the first night we arrived back after watching the fireworks. Our youngest was famished so they suggested Joe's 24 hour Panini just on the other side of St. Catherine's. Great find! Since this hotel is in a great... More

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal were our vision is to Lead the Industry in Superior Customer Care. We are pleased to receive praise and acknowledgement of such positive nature. It is truly rewarding when a guest recognizes our associates effort’s and... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a Best Western -- pretty much like every other Best Western in the world. Clean. Neat. And located in the middle of downtown. However, Sabrina at reception saved my trip from disaster. My mother, sister, and I rented a flat from another website, but when we arrived... we found stained sheets and a fly infestation. I called the... More

Was this review helpful? Yes 2
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal were our vision is to Lead the Industry in Superior Customer Care. Your comments will be Sabrina and shared with the entire team, as reinforcement to continue their efforts to make the Best Western Plus Hotel... More

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for three nights. It was booked and paid for by my employer, so I can't comment about the price. But it is a centrally located hotel and within walking distance of everything. My room was also quite large. It's not a very luxurious hotel (it's a Best Western after all) and I found the hotel... More

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal were our vision is to Lead the Industry in Superior Customer Care. Your comments will be shared with the entire team, as reinforcement to continue their efforts to make the Best Western Plus Hotel Europa Montreal... More

Jersey
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located near the Rue St Catherine shopping area and is within walking distance of Chinatown and Old Montreal. We arrived a little early and the staff was able to get us in, English was not an issue. The room looked as it had recently been redone with clean fixtures and a comfortable bed. The flat screen TV,... More

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal were our vision is to Lead the Industry in Superior Customer Care. We are pleased to you enjoyed our facilities and surroundings It is truly rewarding when a guest takes the time to comment about it... More

Calgary
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean and enough space for two adults. The location is good and only a short walk to everything, including the subway, downtown, etc. As the hotel is off the main roads, the noise was not bad at all. The attachment restaurant was good for breakfast and lunch. With a mini fridge in my room was a nice... More

Was this review helpful? Yes 2
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal were our vision is to Lead the Industry in Superior Customer Care. We are pleased that you have enjoyed our restaurant and room accommodations. Your feedback is very important to us and we thank you once... More

Top Contributor
51 reviews 51 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is disapointedly oudated with wobbling faucets, light on amneties - that being said, its very well situated from downtown Montreal - walking distance from the main shopping district. So long as know what you are paying for, and getting the right price for value - then its worth it.

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your stay at the hotel Best Western Plus Hotel Europa Montreal were our vision is To Lead the Industry in Superior Customer Care.. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities... More

Frankfurt, Germany
Contributor
14 reviews 14 reviews
13 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

For a downtown hotel in that price category I expected more. Room was very clean, a small (not working) fridge was provided, but the room itself was rather small. So was the bathroom. The aircondition unit was blocking half of the window (no sight anyway because it was located facing the back side of the hotel) and most disturbingly it... More

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your stay at the hotel Best Western Plus Hotel Europa Montreal were our vision is To Lead the Industry in Superior Customer Care.. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities... More

San Angelo, Texas
Top Contributor
138 reviews 138 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is around the corner from the Sheraton Hotel. It is a great location, but they do not have parking in the hotel. There is an open parking lot across the street for $25.00. There are no bell men but the staff is very friendly and helpful. The rooms are very large and clean but pretty stark. The hallway... More

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa were our vision is to Lead the Industry in Superior Customer Care. We are pleased to receive praise and acknowledgement of such positive nature. Regarding your feedback about the carpet, we have started to change the hallway... More

TORONTO
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed July 27, 2014 via mobile

Hotel is in a great location... 1 min walk to St Catharines street for shopping and 5 mins to Cresent Street and to Bell Centre. There is a Coras at the hotel, a pub and a SAQ for alcohol right around the corner. Its approx 30 min walk to Old Montreal. Some rooms are smaller than some... But ours was... More

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Guest, Thank you for valuable feedback regarding your recent stay at The Best Western Hotel Europa, were our vision is To Lead the Industry in Superior Customer Care. On behalf of our entire team and myself I would like to thank you once again and we look forward in welcoming you in the near future. Regards, Francisco Gonzalez Gil... More

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Additional Information about BEST WESTERN PLUS Montreal Downtown-Hotel Europa

Address: 1240 Drummond St, Montreal, Quebec H3G 1V7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Montreal Downtown-Hotel Europa 3*
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Also Known As:
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
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196

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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