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All 170 Montreal hotels

BEST WESTERN PLUS Montreal Downtown-Hotel Europa

3.0 of 5 Hotel   |   1240 Rue Drummond, Montreal, Quebec H3G 1V7, Canada (Ville-Marie)
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Ranked #64 of 170 hotels in Montreal
A recent review
3 of 5 stars Reviewed March 5, 2014
Chris726 Peterview
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471 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Montreal Downtown-Hotel Europa
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Peterview
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 5, 2014

We travelled to Montreal for a long weekend to go to a hockey game, and travelled with another couple. The hotel is in a great spot! St. Catherine St. is only a few steps away in one direction and the Bell Centre is a short walk in the other direction. There are restaurants and shopping galore all within a five... More

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Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 3, 2014

Stayed on night in queen room. Although the room is on the small side it is very modern. Large screen tv, comfortable bed and pillows and a small bar fridge. Room has laminate hardwood floor not carpet. Heating and cooling unit is mounted below the window and sticks out into the room and does a good job of heating but... More

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Montreal
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 16, 2014

Simple but clean rooms. No breakfast - breakfast restaurant in the building but long queues both to get a seat and to pay - not for busy business. Staff lacked service mind - when asking for a taxi the answer "you can find it outside" (in the cold)!!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 4
Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 15, 2014

It is a comfortable hotel in a great location and the price is affordable. You noticed I didn't include "clean" and that is because we had 2 different experiences during our stay. My room was clean. You can see that it is an older hotel and if you expect your room to be perfect, it won't be. My colleague on... More

Was this review helpful? Yes 4
Kelowna
Top Contributor
157 reviews 157 reviews
57 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed February 10, 2014

The Best Western Europa offers one of the best (if not the best) value in downtown Montreal. It is on Drummond between Ste catherine and Rene Levesque. If you're going to Montreal for a hockey game or concert, the Europa is a 5 minute walk (if that) from the arena. The rooms are modern and clean. Close your eyes and... More

Was this review helpful? Yes 1
Halifax, Canada
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 10, 2014

I'm surprised by the ratings this hotel has. The room was very small, and the bathroom was very dirty. The building is also very dated. The price was good though, guess you get what you pay for. I stayed here because it was close to the Bell center. Wouldn't stay here otherwise.

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toronto
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 8, 2014

The location of this hotel cannot be beat. Everything is within walking distance-shops, restaurtants, Old Montreal, Metro stations. It is a Best Western property within a boutique hotel ambiance. The lobby is just okay, but who cares! The rooms are very adequate, being clean and modern. The bed was very comfortable. The bathroom was adequate as well. Again, clean, with... More

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London, Ontario
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 7, 2014

The hotel we have stayed at for the past 10 years, while visiting family in Montreal, closed a the end of October. This meant finding another hotel for our stay. After studying the reviews, locations and hotel pricing we opted for this Best Western - Hotel Europa. As indicated in some of the reviews, the room was small but very... More

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Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for giving us the opportunity to welcome you at Best Western Plus Hotel Europa, we appreciate you taking the time to make us aware of your delightful experience during your stay. We are always pleased to receive such positive feedback and acknowledgment from our valued guests such as you, thank you for pointing out all the... More

Dalhousie, Canada
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 5, 2014

Great location located right downtown Montreal, lots of restaurants nearby. Close to Metro and Bell Centre. Poor maid service, she never swept the floor even though it clearly required it. Dated rooms with newer furniture.

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Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for sharing your comments regarding your experience during your recent stay at The Best Western Plus Hotel Europa. I greatly appreciate you taking the time in bringing the floor & housekeeping issue of your room and I apologise for any inconvenience you may have experience because of it. It is our goal to consistently provide superior... More

Sao Paulo, SP
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 4, 2014

The hotel is nice and is located in a great place! Near to restaurants, shoppings, big avenue, train station etc. The room is modern and clean and the staff very helpfull, always with a smile no the face!

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Guest, Thank you for sharing your comments with us and TripAdvisor about you pasted experience at the Best Western Plus Hotel Europa where we are committed to be a Leader in the Industry in Superior Costumer Care. I will forward your comments about our Front Desk team as they are always pleased to receive praise and acknowledgment of such... More

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Additional Information about BEST WESTERN PLUS Montreal Downtown-Hotel Europa

Also Known As:
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western
Address: 1240 Rue Drummond, Montreal, Quebec H3G 1V7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#59 Family Hotel in Montreal
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Montreal Downtown-Hotel Europa 3*
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