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All 170 Montreal hotels

BEST WESTERN PLUS Montreal Downtown-Hotel Europa

3.0 of 5 Hotel   |   1240 Rue Drummond, Montreal, Quebec H3G 1V7, Canada (Ville-Marie)
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BEST WESTERN PLUS Montreal Downtown-Hotel Europa

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Ranked #64 of 170 hotels in Montreal
A recent review
3 of 5 stars reviewed yesterday
pascalphx Phoenix, Arizona
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473 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Top Contributor
54 reviews 54 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

I arrived at this location for a week end stay while visiting some friends. The front desk staff was very friendly and accommodating. The lobby is located a few steps down an entry hall but an elevator also gives you access to the lobby from the street. My disappointment was the size of the room and I should have checked... More

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Montreal, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We spent an incredible night! Location is 100% Downtown montreal, near St-Catherine, we took a walk, hit the 3-Brasseur bar for some beers. Theirs a movie theather too in st-catherine street.....Downtown montreal is full of bars and restaurants everywhere, its night life! Its also great for shopping. The room is excellent! For the price you almost feel its a 5... More

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Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your recent stay at The Best Western Plus Hotel Europa were our vision is to Lead the Industry in Superior Customer Care. We are pleased to receive praise and acknowledgement of such positive nature. Your comments will be shared with the entire team, as reinforcement to... More

Durham
Top Contributor
80 reviews 80 reviews
80 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night whilst in transit between other cities, and I think we wished we had paid a bit more for a bigger hotel room. The rooms here are extremely small - verging on claustrophic. Whilst the rooms are clean, the corridors were littered by the time we arrived with a day's worth of trash dropped by... More

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Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your recent stay at The Best Western Plus Hotel Europa were our vision is to Lead the Industry in Superior Customer Care. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities... More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

The title pretty much says it all. This place comes down to a fantastic location, only about a ten minute walk from the Central Station and literally steps away from St. Catherine and lots of amazing pubs, restaurants and shopping. The rooms are nice and clean with lovely hardwood floors and they appear as though they’ve quite recently been renovated.... More

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Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your recent stay at The Best Western Plus Hotel Europa were our vision is to Lead the Industry in Superior Customer Care. We are delighted the you were able to enjoy our newly renovated rooms and our location was to your satisfaction. We look forward to... More

London, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Everything about our visit to the Best Western was great. There was a little confusion with our booking so they upgraded our room. Everyone was friendly and room was beautiful. Can't wait to return. Location was great - steps away from main streets and the Bell Centre. Also the most impressive thing for me was that they have the courtesy... More

Was this review helpful? Yes
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your recent stay at The Best Western Plus Hotel Europa were our vision is to Lead the Industry in Superior Customer Care. We are delighted that you were able to enjoy the upgrade; We are pleased to receive praise and acknowledgement of such positive nature. Your... More

Brantford, Canada
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2014

Ok. First things first. It's called Europa because the rooms are modeled after those in Europe. Small but clean and efficient. Enough said about room size. When we first arrived we discovered that due to a mutual mix up our booking had been cancelled. But the hotel staff made every thing right in a matter of minutes with no issues... More

Was this review helpful? Yes 1
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your recent stay at The Best Western Plus Hotel Europa were our vision is to Lead the Industry in Superior Customer Care. I will share your comments with our team as they are always very delighted to hear the feedback we get from our valued guest... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

This hotel is very nice, a little pricy but comparable to other hotels downtown, they upgraded us for free into a suite so I guess it was worth it. Room was nice and very clean, worst part was no parking 25 dollars a night to park in a lot across the street. Another downside no pool or continental breakfast. Overall... More

Was this review helpful? Yes 2
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback regarding your recent stay at The Best Western Plus Hotel Europa were our vision is to Lead the Industry in Superior Customer Care. On behalf of our entire team and myself I would like to thank you once again and we look forward in welcoming you in... More

Burlington, Vermont
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 10, 2014

The hotel is in a prime spot downtown which is the reason why we chose it. However, upon arrival the front desk clerk seemed to have no idea what she was doing, took a very long time trying to figure out her computer program, seemed to be unsure while she explained rates and parking options, and at first couldn't figure... More

Was this review helpful? Yes 6
Francisco G, General Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at the hotel. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for all our valued guests such as yourself. I apologise for you debit card, I looked in... More

Beirut, Lebanon
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2014

a king bedroom for 2 persons, the price is reasonable and the space is enough, good maintenance and cleaning services. the hotel is very well situated in the DT, the position is central chez cora can provide a nice breakfast another restaurant for a nice dinner, i recommend this hotel

Was this review helpful? Yes 1
teamplayer_7, Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Ziad, It has been a great pleasure to welcome you at the Best Western Plus Europa Hotel and we are so happy that you have enjoyed your stay with us. We highly appreciate your lovely comments and we look forward to welcoming you back in the near future. Best regards, Freddy More

Ottawa
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 9, 2014

I took this hotel because it was rated 4 star and critics were good for the most part. However, I am disappointed. I don't see how this hotel can get a 4 stars. The rooms are renovated I agree, but very small. I had booked for a queen, got 1 double, and found other person's leftover in the shower, will... More

Was this review helpful? Yes 3

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Additional Information about BEST WESTERN PLUS Montreal Downtown-Hotel Europa

Also Known As:
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western
Address: 1240 Rue Drummond, Montreal, Quebec H3G 1V7, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #64 of 170 hotels in Montreal
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Montreal Downtown-Hotel Europa 3*
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