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BEST WESTERN PLUS Montreal Downtown-Hotel Europa

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1240 Drummond St, Montreal, Quebec H3G 1V7, Canada
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BEST WESTERN PLUS Montreal Downtown-Hotel Europa
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BEST WESTERN PLUS Montreal Downtown-Hotel Europa
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674 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canada
Top Contributor
171 reviews 171 reviews
50 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Friendly staff, ok rooms BUT wifi was non existent in the evening. Called help line and was told too many users. Told front desk in morning but she just shrugged her shoulders. Hotel is a 25 minute hike from the tourist old Quebec so location is only suitable if you want to be downtown.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Freindly staff, perfect location to Bell Center and St Catherines Street, SAQ and Metro close by. The underground city is within a 5 minute walk as well, shop til you drop!! Great value overall, nothing negative from any of our stays at the Europa.....we highly recommend this hotel. Try Ye Olde Orchard Pub just behind the hotel for soe great... More 

Review collected in partnership with Best Western

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Boston
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a great stay in mid-June. I had not been to Montréal in a number of years and the hotel I used to stay at every visit has since closed so I knew about the Europa but had never stayed. We were up for the Woman's World Cup and most importantly the U2 concert. Great location right near St. Catherine... More 

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NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Jimsig We are glad that you enjoyed your stay with us at Best Western Plus, Hotel Europa! We are definitely in an ideal location with access to all the events taking place in Montreal. Thank you for taking the time to provide us with this feed back, we look forward to welcoming you back. More 

Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in central Montreal and is easy to get to from the train station and for getting the bus to the airport. The service was excellent, we had said we would be there before the check-in time and could we leave our bags but the room was ready. The room had a king bed in it and for... More 

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NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Ajsb32, Thank you for taking the time to provide us with feedback regarding your stay. We are glad that you enjoyed your stay with us and do apologize for the inconveniences encountered with the air conditioning unit, we will certainly ensure the unit is repaired. Looking forward to welcoming you back More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

The location of the hotel is excellent. Situated in the center of Montreal, it is close to the metro, museums, restaurants and entertainment venues. It is close toThe room was clean, comfortable and quiet. The service was very good. I would not hesitate to recommend the hotel and stay here again next time in Montreal.

Review collected in partnership with Best Western

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NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Eckhardt F, Thank you for such a positive review! We are glad that you enjoyed your stay with us at Best Western Plus, Hotel Europa. We are looking forward to seeing you again in the near future. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have just stayed at this OUTSTANDING hotel for the FOURTH time, and I cannot recommend it highly enough ! The location, an easy ten-minute walk from the VIA Gare Centrale train station, is EXCEPTIONAL ... so close to TWO Metro subway lines, and to so many downtown attractions and to shopping along Rue Ste-Catherine ! The customer service provided... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Harold P, Definitly cant ask for a better review! Thank you for taking the time to provide this feedback on your stay. Thank you for your loyalty to the Best Western Plus, Hotel Europa and we look forward to welcoming you again. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great staff and great location! Just steps from everywhere. Clean well equipped rooms. Great value for the price and staff make you feel that your business is important to them. Always a smile when you walk past the reception.

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NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Daer Dealhunter81, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal. Your comments are very important to us and we would like to thank you for sharing them with the TripAdvisor community. We are glad you enjoyed your stay with us & look forward to having the... More 

Ottawa, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Montreal on a business trip and switched the hotel I had been booked by my HO. Best Western Plus Europa is well situated and walking distance to my HO on Catherine's street. They upgraded me to a very nice room which was great! Thank you Saphorm, you were fantastic and so client oriented you definitely went over... More 

Was this review helpful? Yes 1
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Rita155004, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal. Your comments are very important to us and we would like to thank you for sharing them with the TripAdvisor community. We are glad you enjoyed your stay with us & look forward to having the... More 

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed on 3rd and 4th floor. Rooms faced inwards away from street. No outlook from windows and so was really hard to tell what the weather was like outside. Beds were comfy and rooms clean. Bathrooms were rather small and also the 3rd floor one was particularly tired looking with battered paintwork and holes in the wall where the hair... More 

Was this review helpful? Yes 1
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear 35yaya, Thank you for taking the time to provide us feedback on your recent stay. We do apologize that we did not meet your expectations with the room you were assigned however we are in the process of renovating our rooms as well as the bathrooms. We hope you will choose to stay with us again in the future... More 

Boston, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a conference. The room was about 1/2 the price of the conference hotel which was across the street. The room was clean, the staff were friendly and helpful, the decor simple but pleasing. The location was great. This was a good value

Review collected in partnership with Best Western

Was this review helpful? Yes
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Joan T, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal. Your comments are very important to us and we would like to thank you for sharing them with the TripAdvisor community. We are glad you enjoyed your stay with us & look forward to having... More 

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