Was trying to find a nicer hotel at a reasonable price. This did fit the bill at the time ;However if they raise the rates after they finish the remodel on the lobby that may be an issue. Rooms are not large but adequate.Room was quiet.Location tuff to beat. I would return were i not so adventurous, but imagine i...
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This hotel is located within walking distance from bars, shopping and food. The bed was incredibly comfortable, features modern details in furniture and decor. Staff was friendly. Parking on site for a fee, a little tight for larger cars, ok otherwise. Restaurant onsite open til ten pm. Very cool, spacious lobby area, brightly lit and decorated. Only downfall if ur...
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This is the hotel that my husband's work uses for stays when they are doing work in Montreal. My husband and I stayed her for 3 days. The location is great. Just steps away from the Bell centre and just down the street from the main shopping area. You could walk to Old Montreal from here too. We took a...
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I am a fan of the Novotel chain. This branch was in a somewhat good location (walking distance to the main shopping street Rue St. Catherine, 10 minute subway ride from Old Town). Parking ran us about 20 CAD which is standard in Canadian cities. Our room had modern decor though it was somewhat worn (carpet, sofa). It was quiet...
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This wasn't my first time at novotel de la montagne, But it was the first time that i am not happy.
I reserved online(as usual) an executive room( executive rooms are newley refurrnished 2010/11)
At the check in, front desk people very nice and helpful, gave me the room key. To my surprise it was not the same room as...
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Dear Jas961,
Thank you for sharing your disappointment regarding your recent stay with us.
The Novotel Montreal Centre is proud to always deliver an outstanding service, therefore, I would like to sincerely apologize for not meeting your expectations, and for the inconveniences you have encountered during your stay.
As a regular client of ours, we truly value your comments, and...
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The staff was friendly and helpful. The rooms are new and good furnished. It is located in a good place near Rue Ste. Catherine not far from historical and bussines area. I recommend. The bad things as usual at Accor Hotels is that the room wi-fi access is paid.
Dear Winepiper,
Thank you for adding some positive comments about the Novotel Montreal Centre. We are glad to read that you like the look of our renovated lobby, and that you were satisfied with the services provided by our team.
Regarding the Wi-Fi, it is actually available in the public areas on a complimentary basis.
For your convenience, we also...
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Just returned from a short trip to Montreal where we stayed at the Novotel on De La Montagne street.
On first walking in, one can notice the very nicely renovated lobby, which looks amazing. The staff was very nice and prompt. Our rooms were very clean and a nice size, the beds were very comfortable and all was in working...
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Dear RLR2201,
Thank you for your comments about your stay at the Novotel Montreal Centre.
We are pleased to read that you like the look of our new lobby and the comfort of our beds.
Regarding the in-room guide missing, I apologize for the inconvenience : we have been waiting to receive the updated documents. I shall make a point...
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This Novotel (Montreal Center) is a little more than 1/2 block away from Ste. Catherine St. and one block from The Bell Centre. It is one block over from Cresent St. which has many restaurants, bars and nightclubs. Ste. Catherine has retail stores, restaurants and shops up and down the street for what seems to be miles (probably only one...
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Dear JLHoz,
Thank you very much for selecting the Novotel Montreal Centre for your recent stay.
We are pleased to see that you like our property and that you very much enjoyed our hotel location.
As for the hallways, we did complete an entire update last year: but as tastes are very different from one person to another, I understand...
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Enjoyed stay here. Nice rooms and service. Only issue, no free wifi.
Dear Bellyup2theBarr,
Thank you for your comment, we are glad you enjoyed your stay with us.
Wi-Fi is actually free in the public areas. However, it is true that you have to pay for it if you need it in your bedroom.
We look forward to welcoming you back soon,
Xich-Vê
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Myself and my fiancé have stayed at the Novotel several times during our numerous visits to Montreal. We travel there quite often and have stayed at other hotels in the past, but nothing has lived up to its expectations as the Novotel has. It is a very clean, trendy hotel in the heart of the city, literally right around the...
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Dear Canadian_Explorer_85,
Thank you for sharing your opinion about your stay in November.
I am happy to advise you that since you came, we completed major renovations in our lobby; we look forward to welcoming back in our new reception area.
As far as your restaurant experience is concerned,I sincerely apologize for this unfortunate incident. I have informed the Restaurant...
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