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Novotel Montreal Center

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1180 Rue de la Montagne, Montreal, Quebec H3G1Z1, Canada
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Novotel Montreal Center
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1,113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brasilia, DF
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel has an excellent localization, near restaurants, pubs, shops, subway and other atractions. The room is very good, the hotel has a great breakfast and the receptionists are very kind and helpful.

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Clermont-Ferrand, France
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel very well located close to rue Sainte Catherine, walking distance to mont-Royal and old Montreal and with a nice choice of restaurants nearby. Our double-queen room was clean and quiet. Our rate was with breakfast included (large buffet with a large variety of products), parking was 28$ per night. We spent 3 nights and strongly recommend it.

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Toronto, Canada
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

So on the surface, everything seems fine. The staff are helpful and the lobby is relatively nice looking. But THEN you realize the skimp on important things. For example, the sheet in our room wasn't big enough to cover the whole bed. If you lifted up your pillow, the naked mattress was exposed, which is kind of gross and unnecessary... More 

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TomDeegan, General Manager at Novotel Montreal Center, responded to this review

Dear SarahSahagian, Thank you for taking the time to write a review. I am deeply sorry about the experience you had in our hotel. I must apologize for the challenges you experienced with your room, this is certainly not the level of service that we want to offer. It seems it has been a mistake between Double and King bed... More 

Belo Horizonte, Minas Gerais, Brazil
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Reception was no frills but nicely decorated. The staff was all extremely helpful. I was pleasantly surprised with the room which was large, quiet, comfortable and handsome. Everything worked! I love the central location as well. A great value for the money!

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TomDeegan, General Manager at Novotel Montreal Center, responded to this review

Dear James U, Thank you very much for your nice review! We’re really glad that your stay at the Novotel Montreal Center was a success. We are looking forward to seeing you again soon, All the best, Tom More 

Brighton, UK
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient downtown location, walking distance to a lot of attractions & only a few minutes from the Greyline hop on/hop off bus depot. Shops & restaurants are only a block away too. The room was clean, comfy, quiet & spacious. The food in the restaurant was great, especially the desserts. Shame there's no swimming pool & parking was expensive, but... More 

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TomDeegan, General Manager at Novotel Montreal Center, responded to this review

Dear GemBright-UK, Thank you for sharing your experience at the Novotel Montreal Center. I am very happy to read you enjoyed your room and our convenient location ...not forgetting the delicious desserts in our restaurant l’Ô! Indeed we don’t have a swimming pool but we have a fitness room which offers a variety of sports equipment such as stationary bikes,... More 

Wroclaw, Poland
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Average hotel. Rooms are modern but the internet is extremely slow even if you paid extra for fast internet. The location is average you can walk to the centre but it takes some time. Watch out for your check. I had a rate with breakfasts included but they added tips every day to my check- without letting me know. I... More 

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TomDeegan, General Manager at Novotel Montreal Center, responded to this review

Dear 897mark, Thank you for taking the time to share your experience, we appreciate it. I am very happy to read that you enjoyed your Twin room, recently renovated. Regarding the breakfast issue you are talking about, Accor offers you the possibility to prepay your breakfast at 22.74 $ taxes and tips included (price per person, per buffet breakfast). Looking... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at Novotel hotel right in the center on downtown Montreal for 10 days, which was amazing because we didn't need a taxi or a car. We were so impressed with how professional and genuinely kind the staff were. Room service was always delivered on time. Whenever we phoned front reception they answered promptly and they were more than... More 

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TomDeegan, General Manager at Novotel Montreal Center, responded to this review

Dear Hasti G, Thank you very much for your kind comment! Glad you had a great time with us and happy you chose us for your trip. Feel free to share your suggestions on how we could have made your stay perfect to get a “5 / 5”! The Novotel Montreal Center team is looking forward to seeing you again... More 

Sydney, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First the room was fantastic and thoroughly cleaned. We had a king bed with a fold out sofa bed lounge. Very big room as long as you did not use the bed in the sofa. Very modern fittings with 6 USB power outlets we found very useful for charging phones etc. Good size bathroom with good shelf space but no... More 

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TomDeegan, General Manager at Novotel Montreal Center, responded to this review

Dear Rowan T, Thank you for taking the time to share your experience at the Novotel Montreal Center. I am happy to read that you liked your Executive room and its high-tech equipments. I must apologize for the challenges you experienced at the front desk, this is certainly not the level of service that we want to offer. We usually... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am not a super-picky travellor. But, I do have a few requirements for a hotel room to make at least an average rating. Here are the pros and cons: Pros: The location is fantastic. It was relatively quiet- the average hotel noise. They allowed for a late check-out (until 1 pm) They had wrapped plastic cups. Cons: The bed... More 

Was this review helpful? Yes 3
TomDeegan, General Manager at Novotel Montreal Center, responded to this review

Dear Kelly W, Thank you for taking the time to share your experience. It’s nice to hear that you enjoyed our convenient location and that you were able to enjoy a late check-out. Regarding your room, I would like to apologize for the inconvenience you experienced and to reassure you about our hygiene and cleaning protocols: all laundry items are... More 

Brasilia, DF
5 of 5 stars Reviewed 2 weeks ago

Great hotel! The pool is really good, the wifi is free in the entire hotel, the cleaning is good, delicious breakfast, the staff is really attentive and the room is really spacious. It is a little away from the city but it didn't bothered us at all.

Was this review helpful? Yes
TomDeegan, General Manager at Novotel Montreal Center, responded to this review

Dear biadiogo, Thank you for taking the time to write a review. I am not sure you if we are the hotel you are talking about since we have no pool and since our hotel is located in the city center of Montreal. Perhaps you are talking about the Novotel Montreal Airport? We hope we will have the pleasure to... More 

Hotel Review Summarization

What travelers say

  • Bell Centre(11)
  • Very good(9)
  • Great location(6)
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Staying in Centre-Ville (Downtown)

Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
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