This property and its staff radiated Quality.
From the competent, friendly and PROFESSIONAL staff at reception, to the rooms, breakfast, cleanliness, pool and exercise room, this was an excellent choice for us. Having grown used to careless, clueless reception personnel, we were delighted to be expertly guided to the Montreal transit system (excellent bus service--often, lighted, clean--and next door!), through complicated driving directions, hotel services and billing questions. It was wonderful.
XC travelers, having just surpassed 4,500 miles and 30 days on the road,have grown to expect 'THE CATCH,' the inevitable surcharge, closure, wrong day or some other disappointment. For example, so many pools closed ("So sorry, too bad, too sad..." or "It's free, but there's a one-time charge of $20..." or breakfast bars that are disappointingly devoid of food (one in Huntsville, AL,, had a box of cereal and coffee!).
This was the first Choice hotel that...
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