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Crowne Plaza Hotel Montreal Airport

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6600 Cote de Liesse, Montreal, Quebec H4T 1E3, Canada
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1 room 1 guest
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Crowne Plaza Hotel Montreal Airport
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346 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Flintshire
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

When your first experience of a hotel is with excellent front desk staff it's a bit of a shame when the rest of the stay takes a downward trajectory. The hotel is shabby and could do with lick of paint (minimum) or demolishing and rebuilding. You can hear everything in the rooms, there were kids running around the corridors and... More 

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Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

in Montréal on business and decided to go to the crown plaza by the airport. tool a corner suite and was surprised of the size of it an was pleased...but needed to call maintenance to fix the AC that was extremely noisy. then decided to lounge in the Jacuzzi...only to have to call maintenance again to actually fix the faucet... More 

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Boston, Massachusetts
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We went for the low price this time around. So I'll start with the positives. Front desk guy was beyond nice. So helpful and patient as we bombarded him with questions at check in. Decent room, great AC on a crazy hot day (94f) It was a quick ride into all Montreal destinations. Free parking. Negatives Kids were looking forward... More 

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Montreal, Quebec, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was there for a wedding at the Plaza Volare in the hotel. The hotel has only one set of washrooms the many receptions that were happening that day my daughter and wife tried to go to the washroom and there were at least 4 young men in the women`s washroom with their girlfriends so of course my wife and... More 

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Halifax, Canada
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80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed on the 9th floor. This hotel is fine, and I'd stay here again, but there are some small details that make me think it's time for them to do some renos or upgrades. Perhaps what upset me the most was the morning I was leaving I turned on the shower and then left the bathroom to get my... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Montreal Airport, responded to this review

Dear PrinceAndrew, Thank you for taking the time to write a review of your recent stay. I deeply apologize for any inconvenience you may have experienced with our shower and in-room television. Your comments are highly appreciate as we do strive to improve in everything that we do. I am confident that our management will continue to do their best... More 

Oklahoma City, Oklahoma
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I just spent 3 nights at this hotel and can't complain about anything. I'm fairly low maintenance when I travel but found this hotel to be exceptional. The restaurant in the hotel is superb, the service and the food would rank very high (top 5) of any restaurant I've eaten in. The room was good, maybe a little small but... More 

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Ottawa, Canada
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5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reasonably priced. About a 10 minute drive from the YUL Airport. The area itself is pretty short on amenities, so you're out of luck if you've forgotten anything. Except for the hotel restaurant, there's no dining close by. It's on a one-way highway so driving around is a bit tricky. It's best suited for an overnight before or after flying... More 

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Montreal
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25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A sign in the hotel's elevator foreshadowed what our stay would be like. It said that while no one is perfect the hotel's staff would try their best to do right by their guests. Our room was clean but needs improvements. I had to shut off the heating/cooling system because it would not stop pushing out cold air, even when... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Montreal Airport, responded to this review

Dear DoctorEagle, We certainly appreciate you taking the time to convey your thoughts regarding your stay with us. I am happy that you noticed the cleanliness of the property. On the other hand, I apologize for the issues you had with the condition of the property as well as the pillows and linens. The feedback we receive from our valued... More 

NYC
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great front desk staff, had to switch rooms no hassle with a smile. Located close to Airport and extremely clean. Usually to get a large clean room you have to pay but the prices were very reasonable. The rooms were large updated and it was an overall AAA experience. Pretty well stocked bar in lobby.

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Thomaston, Connecticut
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First the air conditioning was barely working and the room temperature never fell below 73. The battery for the safe was weak and it was inoperable. We were supposed to receive free bottled water and trail mix as platinum members, but did not. Although these issues are small, they indicate a lack of proactive practices that insure positive guest experiences.... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Montreal Airport, responded to this review

Dear Gary K, Thank you for being an IHG Rewards Club Platinum Elite member and for taking the time to share your comments. We appreciate your kind comments about our staff. However, we truly regret that the air conditioning system and safe in your room did not work well during your stay with us. Rest assured, your feedback will be... More 

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