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Crowne Plaza Hotel Montreal Airport

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6600 Cote de Liesse, Montreal, Quebec H4T 1E3, Canada
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Crowne Plaza Hotel Montreal Airport
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334 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed in room 710, and couldn't find fault if i tried! rooms we're immaculate, furniture and decor very tasteful and modern, lovely view Service was impeccable, price untouchable, shuttle to Gatwick airport only £8 too, so ideal for the stop over if travelling Only hang up i would say, is if you are booking, ask for the upper floors, as... More 

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Saint John, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly staff specially at dining room, very clean rooms and corridors. Check in was quick and kids enjoyed the hotel indoor pool. We enjoyed a good dinner at the hotel dining room thanks to the friendly host (from Purtugees background). We also enjoyed a good breakfast at hotel where they offer buffet or a la carte. We chose full service... More 

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Toronto, Canada
Level Contributor
17 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great staff and clean room. Louis, at the reception went above and beyond to get us a room with Queen beds ~ even though we were told at the time of reservation that there were no such rooms available!

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Doha, Qatar
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

location is near to the airport but far from the city. Rooms are nice n big. Hotel staffs are friendly. few restaurants near to the hotel.there are home delivery services are also available. shopping mall is 5 unites away from the hotel and hotel gives shuttle services to go there.

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1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Was not impressed at all with the pool at this hotel. Coming here with many kids the pool has a slide and lifeguard. Was told there was a 20 person limit in the pool which was not followed. Lifeguard looked like he was either sleeping or playing on his cell phone. Was letting 10+ kids go down the slide together.... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Montreal Airport, responded to this review

Dear jlynn36, Thank you for taking the time to review our property. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you were not satisfied with your experience at the pool facility. Please accept our sincere apologies for any shortcomings you may have encountered. The feedback we receive from you... More 

Milton, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was modern and everything seemed to be relatively new. There was no outside noise, considering how close we were to the highway and the airport, or noise from the hallway (I'm a light sleeper). The staff was friendly, especially in the dining room for breakfast. Conveniently located near the airport with a free shuttle service.

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Chicago, Illinois
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

near the airport, and kind of old hotel. Hotel has the restaurant, but nothing really around without car. Parking is free, but somewhat tricky, need credit card to enter/exit, but no charge. Exit system didn't work for me, so had to call the lobby each time

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Montreal Airport, responded to this review

Dear Sean K, Thank you for being our guest and for taking the time to write your review. We would like to extend our apologies for the difficulties you had experienced with our parking system. Rest assured that we will be sharing your comments with our staff and management to help us focus on improving the quality of our facilities... More 

Whitehall, Pennsylvania
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed my two night stay there. The room was large enough for one (or two); included a microwave and small refrig. Room Service was daily; always cleaned the room as if preparing for the next guest!! Breakfast buffet was fantastic and not just the food; the ambience made me feel like I was in France !!! During my stay there... More 

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YULAP, Front Desk Supervisor at Crowne Plaza Hotel Montreal Airport, responded to this review

Dear laoshiphil, Thank you very much for your kind review. We are pleased that you have enjoyed your stay with us and that you have enjoyed the different aspects of the hotel. It is something that our staff takes great pride in. We also offer a courtesy van service for all our guests to the groceries stores, shopping mall and... More 

Brossard, Canada
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed June 28, 2015

First, let's start by the very positive : The staff we interacted directly with were very friendly, efficient and competent! The room was very clean. Location was fine, near the airport, on Côte-de-Liesse. The hotel is a little older, seemed to have been redecorated but not renovated. The room was on the smaller side and the bathroom extremely tiny. The... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Montreal Airport, responded to this review

Dear DCland, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and room cleanliness as well as for finding our location to be convenient, However, we’re sorry we fell below your expectation regarding housekeeping service, sink condition and the room... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed June 26, 2015

A few weeks ago I had my father surprise 50th in one of their halls. I was served by 2 gentleman who were nothing but great service! they got me everything i needed and more. they made my experience less stressful and assured i had a good time! as for the hotel room, i was very disappointed in purchasing a... More 

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YULAP, Front Desk Supervisor at Crowne Plaza Hotel Montreal Airport, responded to this review

Dear Nakita R. Thank you for taking the time to give us your feedback and also sharing your experience with us. We are very grateful to have staff that are always engaged and will do everything they possibly can to help out our guests. We look forward to greeting you in a not so distant future. Best Regards, Louis More 

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