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Hotel Le Crystal

#10 of 162 Hotels in Montreal
Certificate of Excellence
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1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
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Hotel Le Crystal
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740 Reviews from our TripAdvisor Community

Traveler rating
    486
    191
    46
    12
    5
See reviews for
159
301
34
148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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    (168)
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There are newer reviews for Hotel Le Crystal
See the most recent reviews
1 review
5 of 5 stars Reviewed March 26, 2015

I used Hotel Le Crystal for a corporate event and what a fantastic experience. The staff was courteous, professional and were highly attentive to customers. The food was amazing, the service was impeccable and the room set up was perfect for customer interaction. I would highly recommend this location for any corporate events and I will definitely return in the... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Tonya A, WOW, thank you for sharing your Amazing Banquet Services at Le Crystal. We worked very hard with our team to position our C3 Convention Floor as the best place in Montreal to host an event. With such great comments about your recent meeting, we hit the mark See you soon for your next meeting, Eric Hamel -... More 

Ottawa, Canada
Top Contributor
55 reviews 55 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed at Hotel Le Crystal for a couple of days during March break. The hotel portion occupies eight floors. Floors 9-11 are apartments. Twelfth floor is the spa, exercise room, indoor pool and heated rooftop jacuzzi/hot tub. Every cardio machine had a bottle of water and clean towel - nice touch. Room was chicly decorated, but felt cramped. Not a... More 

Was this review helpful? Yes 4
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Wallacia B, Thank you for taking time to review Le Crystal. Your feedback is appreciated. Let me clarify, the Hotel is up to 11th floor. 12th floor is our Oasis with the indoor salt-pool, exterior Hot Tub, gym and the Amerispa. 14th and up is Luxury Appartments. I will make sure to share your comment about the valet. Tipping... More 

Ottawa
Top Contributor
53 reviews 53 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 23, 2015

The rooms are nice and we'll maintained. The service was friendly and the location is great. I would definitely stay here again with no real complaints. Rooms facing the street do have quite a bit of noise with little sound barrier from the glass.

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Richy_Bobby, Thank you for your Top notch review. I do really appreciate your feedback. See you soon, Eric Hamel - GM More 

Perth
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 23, 2015

Great Rooms - lots of space and well appointed. We visited 7 cities on our recent grand tour of North America and for our family (parents and one 15 year old) this was the best laid out accommodation. Loved it and cvan't wait to go back. Good location. Lacks a bar and a "heart" but not a problem with Montreal... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello WillieJohnMcB, Thank you for your feedback about your recent stay at Le Crystal. I totally agree with you regarding the bar. We are doing a great change with the concept of the restaurant and we are expending the bar/lounge section. See you soon during your next trip to Montreal Eric Hamel - GM More 

Cambridge, United Kingdom
Top Contributor
333 reviews 333 reviews
42 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed March 22, 2015

To be honest there are no complaints about this hotel. It was very comfortable, rooms were large and modern. Staff were accommodating. But it all just felt a little sterile and lacking in personality. It seems to be THE place to go for Sunday morning champagne brunch and was very popular with the city's well-heeled elite but if you're looking... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello otolith, WOW, 264 reviews on Trip Advisor. Thank you for your feedback. We will be injecting some soul at our Restaurant with our new concept soon. Have a wonderful day, Eric Hamel - GM More 

Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 22, 2015

I had a fabulous stay in Le Crystal. The staff was really friendly. The rooms were clean, huge and impressive. The restaurant was really nice; we had catering for lunch (a lot of choice, delicious food, friendly staff (again)), and went for dinner to the restaurant itself (food was delicious again, menu had good choice). The fitness had a good... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Maarten V, Thank you for taking the time to share your recent stay at Le Crystal. I'm glad to read that you enjoyed our food. We have a new Executive Chef cooking at our La Coupole restaurant. Stay tuned, we are stewing a new concept for our restaurant. To be announced by the end of April 2015. See you... More 

Montreal, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 20, 2015

We've all read those books '20 Things To Do Before You Die'. Among the suggestions are visits to the Taj Mahal, A Trip Down The Nile, Climbing Mount Kilimanjaro etc. Well I would add spending a weekend at Hotel Le Crystal in the top three. In terms of sheer luxury, comfort and old fashioned hospitality the Crystal tops my list.... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello 108jeanclaudef, WOW, what a great review. Thank you for taking the time to share your wonderful experience at Le Crystal. See you soon, Eric Hamel - GM More 

montreal
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

My family of four stayed at Le Crystal in February and we were graciously provided an upgrade to a two bedroom penthouse suite. The suite was huge and well appointed including a large terrace which would have been lovely to use if it was summer and not in the middle of a cold Montreal winter. The one disappointment in our... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello SirTeddy, Thank you for sharing your recent experience at Le Crystal. I'm glad that you enjoyed your stay in one of our 5 Penthouses that we have at Le Crystal. I'm sorry that we did not deliver a great Breakfast experience. We have credited you for the breakfast. Special mention to Nicolas, we are proud to have him in... More 

Brockville, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 10, 2015

Thank you very much Hotel Le Crystal, we had a wonderful time. The room was well designed and the bathroom was wonderful. Love the tub. We stayed in the dead of winter and were very glad that the hotel had a fabulous restaurant. We didn't have to go outside at all. All the staff were warm and friendly.

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello curlyque44, Thank your for sharing your recent Wonderful stay at Le Crystal. I'm glad that you liked your meal at La Coupole. See you soon again, Eric Hamel - GM More 

Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2015

Stayed 3 nights for the kids to see "Frozen on Ice". Our room was quite spacious and clean, perfect for family of 4 (2small kids). Shower and bed were amazing. Housekeeping was very good. Things that may have made this a 5 star review-1 entrance not disabled person/stroller friendly (have to pull doors, not automatic). 2. construction around hotel (3... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello chris d, Thank you for sharing your last stay at Le Crystal. I'm glad that you enjoyed your stay with us. I'm sorry that our valet did not help you with the main door and did not direct you also to the Plaza automatic door next to the one we have on De La Montagne. See you soon with... More 

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