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Hotel Le Crystal

#11 of 163 Hotels in Montreal
Certificate of Excellence
Hotel website
1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
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10% off and comp upgrade!
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Hotel Le Crystal
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783 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (783)
  • Mar-May only
    (168)
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Lisbon, Portugal
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We (parents plus two teenage daughters) spent five days in Le Crystal and were treated like royalty. The suite was spacious and the bathrooms coped with the demands of our daughters which is quite something. The hotel staff were most helpful and professional. The gym is well equipped with views out over the hot tub and city landscape. We were... More 

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Graham D, Thank you for sharing this ''Terrific'' experience at Le Crystal. It's so great to read such comments. We are the closest hotel from the Bell Center, only 2 mins walking. Making our hotel the perfect choice when you are attending a show or hockey game. See you soon with your family, Eric Hamel - GM More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have travelled extensively and have stayed in many five star properties. Le Crystal in Montreal, in our experience, was reflective of a 3.5 star. When you pay for a five star property, you expect elegance and luxury, from the moment you drive up to the front lobby, until you enter your room. The lobby is underwhelming, the room was... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Unity4Autism, Thank you for taking the time to share your recent stay with us. Your feedback is appreciated. This is the only way for us to improve the Crystal Experience. I'm disappointed that you did not enjoy your experience with us. Our team is working hard to deliver the best stay for all of our guests. Our room size... More 

Paris, France
Level Contributor
181 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The 4 of us stayed here for 3 nights in a family room. The hotel is recent and well decorated. The room was loverly with a huge bathroom and a separate sleeping area from the sitting room. There was a fridge, microwave etc so you can even eat in. On the 12th floor there is a nice indoor pool with... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello martin m, WOW, what a great review to read. I'm glad that you had time to enjoy our 12th floor Oasis with the interior salted pool, our year round exterior hot tub, great terrace, well equipped gym and our Amerispa for a relaxing massage or treatment. Congratulations for 181 reviews on TA, it's spectacular. I love it. See you... More 

Bern, Switzerland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a King Suite. clean & spacious rooms with a Nespresso coffee machine& I I like the coffee very much like I have at home, a fully equipped kitchen & the mini bar is well filled up ,The personnel are polite, friendly & helpful The Hotel is centrally located. The busy Saint .Catherine St.with many shops, restaurants & malls... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello 007zumba007, Thank you for sharing your excellent experience with us. I'm glad that you enjoyed your stay at Le Crystal. As you are mentioning, our hotel is like a condo. Seperate living room from the bedroom, fully equipped kitchenette and a large bathroom. It's like your home. See you soon, Eric Hamel - GM More 

Kansas City, Missouri
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just recently stayed at this hotel and it is a fantastic place! I travel a lot for business so I feel as if I know a great hotel when I stay in one. The Concierge, Mylene, was extremely helpful, as were all the staff I dealt with. The rooms are very large for your traditional hotel room. Many of... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Terry T, Thank you for sharing your oustanding stay with us. I really appreciate such great comments about our team. I'm glad that you enjoyed your experience at our Hotel and at our new La Coupole - laurentian bistro. See you soon again, Eric Hamel - GM More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at this hotel were some of the nicest people I have ever met. They always keep a smile on their face and you could tell they genuinely want to help you with whatever it is you need help with. Blanche, Rama, Layla and the rest of the staff were all fantastic! They actually cared and spent time on... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Keith H, WOW, I really like your title: AMAZINGLY BEAUTIFUL HOTEL AND TRULY THE BEST AND NICEST SERVICE. I'm glad that you enjoyed your time with us. It's really motivating to read such great comments. We have a fantastic team. Thank you for taking the time to share your recent stay at Le Crystal. See you soon, Eric Hamel... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is definitely one of the nicest hotels we've ever stayed at. Our room was upgraded to a suite when we arrived which was fantastic! It was like having our own little apartment. The suite was well situated, stylishly decorated, and spotless. The bed was very comfortable, as well. The staff were very friendly and accommodating. Our only regret was... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Kelly B, WOW, I like this statement: This is definitely one of the nicest hotels we've ever stayed at. All of our suites (we are a all suites hotel) are designed as a condo. Seperate bedroom from the living room. Well equiped kitchenet and a large bathroom. Very spacous. It's like your home away from your home. See you... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed over a night for jazz fest, nice rooms and great location, very reasonably priced considering it was jazz fest weekend. Best part of the stay was the beautiful girl who worked behind the desk from Senegal, she should always be the first person the guests see.

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Dashita M, Congratulations for your first review on Trip Advisor. I'm glad that you selected our hotel to do so. Thank you for sharing your comments with us. Bitty (the beautiful girl from Senegal) is a great member of our Team. She is always available to provide infos for all guests. She is living the Crystal Experience at her... More 

montreal
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

In all my travels I can say that this hotel staff went out of their way to help in all my inquiries. A mention must be given to a lovely girl, i think her name was Lyla. She was very informative and helped me with every single question I had. I can see that upon a long trip getting some... More 

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello curlylauraMontreal, I love reading such great comments. It's very motivating for all of us. Leila is a great asset of our Hotel. She always worked hard to make sure our guests are living the Crystal Experience. Thank you for sharing your recent stay with us See you soon with your family, Eric Hamel - GM More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Hotel Le Crystal 7/15 thru 7/18. It was our first visit to Montreal and found it to be a fascinating multicultural city. It is very walkable and safe. The hotel is well located, modern, very clean, and provided great service. Our room, a King Suite, was very comfortable. The desk staff members were particularly proficient, especially Mylene,... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Terry M, WOW, what a oustanding review. I thank you for taking the time to write this review. I'm delighted to read such great comments. We have a fantastic team working to make sure our guests are having a nice time at the Hotel and in Montreal. See you soon, Eric Hamel - GM More 

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Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
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