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All 164 Montreal hotels

Hotel Le Crystal

4.5 of 5 Hotel   |   1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada (Ville-Marie)
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Ranked #14 of 164 hotels in Montreal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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565 people have reviewed this hotel

Traveler rating
    359
    150
    39
    12
    5
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125
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Was traveling to Montreal and decided to indulge in Le Crystal hotel. First off we arrived a bit later on (530pm) and was told our room wasn't ready yet (guaranteed check-in of 3pm). We were offered the usual drink voucher for the bar. Decided to get the most expensive cocktails (obviously) and wasn't too thrilled to be honest. Either the... More

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Riyadh, Ar Riyad, Saudi Arabia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is brand new - rooms are well sized (not large) but designed well - breakfast area very bright and menu covers most popular choices. we spent most of the time out side the hotel but when using hotel facilities it was great. the concierge and door staff where amazing. for a flat it was a good choice and... More

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Finlayson, Minnesota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked through Visa Signature Concierge, and received a tremendous value, including a free breakfast and $25 credit toward food and beverage. The location of this hotel is fantastic -- one block off St. Catherine's and its myriad restaurants and surrounded by restaurants and nightlife itself. Valet parking was efficient, as was check-in. The suite is clearly a small condominium... More

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Minnetristagirl, Thank you for taking the time to share your experience at Le Crystal Hotel. I'm glad that you liked our hotel. As you mentionned, our location is top, service and the suite met your expectations. I'm sorry to read that our service for breakfast was not to the level of where it should be. I will meet with... More

toronto
Top Contributor
78 reviews 78 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms were large and very comfortable and the bathroom was just great. The staff were wonderful and helpful So why not a full 5 star It lacked a first rate gym and just did not have those extra touches you see in a full 5 star. That said I would stay there again without hesitation I just would not... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello jonToronto, Thank you for sharing your comment about your recent stay. I'm glad that you liked your suite and our great staff. We strive to deliver the best service. I sent you a communication to have a better understanding of your expectations. See you soon More

Montreal
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very large room with living room, kitchenette, dining room, on the rounded corner of the building. You'll probably be looking at a construction site for the next few years since condos are going up in front of the hotel, but it's location is still it's best asset. It was a great place to stay after attending a concert at the... More

Was this review helpful? Yes 5
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello gennieb, Thank you for sharing your experience at Le Crystal Hotel. Attending a concert at the Bell Center and staying at Le Crystal is a great combination. We are so close. I'm glad that you had a wonderful experience and that you loved our friendly service. Hope to have the pleasure to see you again More

Montreal, Quebec, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

great services, close to everything in the heart of downdown, no taxi needed ! Room single suite i stayed with sofa bed available is even fit for family with kids. all kids of restaurants just around the hotel and Ste-cathrine is just a block beside!!!!!

Was this review helpful? Yes 3
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Patrick H, Thank you for sharing your your experience at Le Crystal Hotel. You are right, our location is perfect for shopping (Ste-Catherine), leisure or entertainment (bars, restaurants and Bell Centre). The layout of the suites is good for family, as you mentionned with our sofa-bed in every suites, bedroom seperate from the living room and the kitchenette. See... More

quebec
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

We were pleasantly surprised by Le Crystal. Our room was very spacious with everything one could hope, including a balcony to enjoy a night cap in the summer. The beds were extremely comfortable, I just wish there was more time to sleep! The location is ideal, one block off St-Catherine, right in front of the Bell Center if you are... More

Was this review helpful? Yes 6
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello QC_Phoenix, Thank you for taking the time to share your experience at the Hotel Le Crystal. WOW, what a great stay. Our bed is amazing. We revisited our bedding experience in March and I'm glad you liked it. As you mentionned, our location is central, you can walk where ever from our hotel. See you soon, More

Northampton, MA
Contributor
11 reviews 11 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Montreal and found that Hotel Le Crystal was a very nice hotel with the amenities to justify it's 5-star rating (a spa, a concierge, a turn-down service, etc) but lacked in the 5-star attitude and the commitment to customer service I have come to expect for an international 5-star hotel. The location is perfect for travelers wishing to... More

Was this review helpful? Yes 4
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello skimd, I thank you for sharing your experience. It's only with feedback that we can get better. I'm glad you are pointing out our ideal location I'm a little bit surprise about some of your comments. - Coffee in the room. We do supply, free of charge Nespresso cups in your suite, replenish daily. So you don't have to... More

aurora, ont
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

just came back from a couple of nights at le crystal just a great downtown hotel all you need nice suites great front desk and concierge service two blocks fro st catherine street lots for good resturants perfect place to stay we will return

Was this review helpful? Yes 6
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Fris1287, Thank you for taking the time to share your recent stay experience. We worked hard to provide memorable experience. I'm glad that you lived the Crystal experience. See you soon More

Brooklyn
Contributor
15 reviews 15 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent two nights in Montreal as part of a trip through New England and Canada. We chose this hotel based upon reviews and a fairly reasonable price. When we got there, we were upgraded to a suite and it was simply gorgeous! Extremely comfortable bed (in a seperate bedroom,) large bathroom with tub and shower, living... More

Was this review helpful? Yes 7
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello jojojp, Thank you for sharing your experience at Le Crystal Hotel. WOW, I'm glad to read your great comments. I will post your review on our Celebration wall. See you soon More

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Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in Montreal #10 Luxury Hotel in Montreal #11 Romantic Hotel in Montreal #13 Family Hotel in Montreal #14 Business Hotel in Montreal
Hotel Class
Official Description (provided by the hotel)
Selected as a Top 25 Luxury Hotels in Canada for 2013 by Trip Advisor, and the top Montreal Hotel in this same selection, Hotel Le Crystal Hotel features include: luxurious suites; Bistro La Coupole with the best heated terrace in Montreal, a 6000 square feet of state of the art conference space; spacious reception rooms; huge full service spa; state-of-the-art gym equipment; saunas; indoor salt water pool; all year exterior hot tub; heated parking; free wifi throughout; and so much more. ... more   less 
Number of rooms
131

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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