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All 170 Montreal hotels

Hotel Le Crystal

4.5 of 5 Hotel   |   1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada (Ville-Marie)
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89%
Ranked #17 of 170 hotels in Montreal
Certificate of Excellence 2013
A recent review
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493 people have reviewed this hotel

Traveler rating
    315
    125
    36
    12
    5
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108
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The location is prime and good.The architecture nice. The staff really tries,or some do. However, the devil is in the details- garbage not picked up when housekeeping done, drains that do not empty, holes in the walls from drywall cuts, plugs wobble and are unsafe in wall, room service trays not picked up for a very long time. All of... More

Was this review helpful? Yes 1
Toronto
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

At booking, we only asked for one thing - a room with a view. When we arrived, we were presented with a room overlooking a construction site. When we asked for another room, we were shown into a very small and depressing room overlooking a garbage dumpster. Next day, we were given a bigger suite with some view. Anyway, upon... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in for a 4 day mini break, The Concierge, Myleene, I can't remember the french spelling, sorry, couldn't have done more, she sorted our dinner reservations for the first evening, confirmed our Tour, pre booked by me before we arrived, gave us directions for both and then following my request set about some fantastic ideas for us to... More

Was this review helpful? Yes 1
Hamilton, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Le Crystal lived up to our expectations for the most part. A short cab ride from the Via Rail station (travelled business class from Toronto), we were greeted with top notch customer service at check in. Our room was every bit as lovely and beautifully appointed as it was portrayed to be online. We had a couples massage at... More

Was this review helpful? Yes 1
MarketingCrystal, Guest Relations Manager at Hotel Le Crystal, responded to this review

Dear eightfoldpath, We would like to thank you for having took the time to write a comment about your recent stay with us. We are sorry to read that we were not able to meet your expectations on every aspect. However, we are glad to read that you liked your suit and the treatment that you received at the spa.... More

Jacksonville, Florida
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family & I had a short visit to Montreal, Quebec to see the fall foliage. One of the hotels we looked at was Hotel Le Crystal because of the reviews about. When we travel, we always tend to stay at local/boutique hotels and Hotel Le Crystal exceeded our expectations. Pros: Impressive facade (crystal chandelier) Clean, spacious rooms, friendly and... More

Was this review helpful? Yes 1
MarketingCrystal, Guest Relations Manager at Hotel Le Crystal, responded to this review

Dear Jaxtraveler57, Thank you very much for your comment about your recent stay at Hotel Le Crystal. We are glad that you appreciated your stay with us, and particularly the features of your suite and the location of the hotel. We are looking forward to welcome you back at the Hotel, next time visiting Montreal. Best regards Guylaine T. Rehel... More

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff were excellent. We had a problem with the parking (it was full) so they gave us free cocktails and breakfast the next day. The breakfast was outstanding, and the cocktails were too! the restaurant build in is very classy. the room was beautiful and clean. the living area and kitchen area were so cute we ended up just... More

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MarketingCrystal, Guest Relations Manager at Hotel Le Crystal, responded to this review

Good day CanadianPoutine, Thank you for your comments and we are pleased that you enjoyed your stay with us! We are glad that you appreciated the free cocktails and the breakfast at Restaurant La Coupole. Please get well soon and come back at Hotel Le Crystal :-). Cheers ! Looking forward to welcoming you again for next time in Montreal!... More

Top Contributor
52 reviews 52 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for my first time for 5 nights and found this to be one of the best hotels in Montreal. We had a suite with large panoramic windows that gave us a great view of the city in the large living room. Having the kitchenette was nice as we were able to make our own breakfast before we... More

Was this review helpful? Yes 1
MarketingCrystal, Guest Relations Manager at Hotel Le Crystal, responded to this review

Hello Steve S, Thank you for your comments and we are pleased that you enjoyed your stay with us! We are glad that you consider Hotel Le Crystal as your second home! Looking forward to welcoming you again for next time in Montreal! Regards, Guylaine Rehel Guest Experience Manager More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 1, 2014

My husband and I stayed at Le Crystal on February 28 in an executive suite with our 2 year old. We had a funeral to attend in the morning, we slept 2 hours at most. There was a huge fire a few blocks away which meant a lot of fire trucks (obviously not the hotel's fault). However, there is construction... More

Was this review helpful? Yes 4
MarketingCrystal, Guest Relations Manager at Hotel Le Crystal, responded to this review

Good day StefanieDenyse, We would like to thank you for having taken the time to write a review on Trip Advisor. After reading your review, we would like to contact you to learn more about your second experience at Hotel Le Crystal. We are truly sorry to hear you were disappointed with your experience. The construction noise around the hotel... More

Chester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2014

My new wife and me came to Hotel Le Crystal for our honeymoon. We can fault nothing about our stay, the room was spacious and clean, the staff were helpful in all matters and the facilities were wonderful. The Hotel is clean and well run throughout, on the few occasions we ran into any problems the staff were excellent and... More

Was this review helpful? Yes 2
Burlington, Vermont
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 4, 2014

My wife and I stayed at the Hotel Le Crystal on a Thursday evening in January. The hotel is truly well run. We arrived early for check-in and the front desk never commented on our early arrival and put us in our room - provided us with bottled water in the lobby and helped us with dinner options and reservations... More

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Additional Information about Hotel Le Crystal

Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Montreal
#15 Family Hotel in Montreal
#16 Romantic Hotel in Montreal
#24 Business Hotel in Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Official Description (provided by the hotel):
Selected as a Top 25 Luxury Hotels in Canada for 2013 by trip Advisor, and the top Montreal Hotel in this same selection, Hotel Le Crystal is Montreal’s newest Five Star Chic Urban Metropolitan hotel exemplifying the spirit of Montreal in a central downtown location. With its architecturally winning design and elegant amenities Hotel Le Crystal offers an astonishing array of first class facilities and services for business, leisure and group guests. Features include: luxurious suites; haute cuisine restaurant (Restaurant La Coupole);a new wine bar with a great selection of wine by the glass and appetizers, a 6000 square feet of state of the art conference space with Crestron technology; spacious reception rooms; huge full service spa; state-of-the-art gym equipment; saunas; indoor salt water pool; all year exterior hot tub; heated parking; free wifi throughout; hypoallergenic beds and so much more. ... more   less 
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