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Hotel Le Crystal

4.5 of 5 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
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#14 of 164 Hotels in Montreal
578 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Hotel Le Crystal
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Hotel Le Crystal
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578 reviews from our community

Traveler rating
    366
    155
    40
    12
    5
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128
237
31
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Merrick, New York
Top Contributor
71 reviews 71 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I know the title may sound strange but if you read this you will understand. My family came to this Hotel on the last leg of our 3 city stay in Canada. The place itself is in a great location, if not for the constant construction across the street. Each person we dealt with was nicer than the next. One... More

Was this review helpful? Yes 2
North Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

recently stayed at the Hotel le Crystal in Montreal. Great Hotel, great location and the staff is the most helpful I have encountered. Great pool on the 12th floor! Recommend highly. I will return to this hotel!!!

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
110 reviews 110 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a business trip since we got a great combo deal of airfare and hotel on Expedia. Very nice hotel in a super location. Easy in and out for business meetings, etc. Friendly staff and a pretty warm ambience! Would definitely stay here again.

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello TO-ski-mom, Thank you for sharing your experience. WOW, congratulations for your Top Contributor status with 110 reviews. I'm glad that you liked your stay at Le Crystal. We are well located for business, perfect location, walking distance from many offices. Hope to see you back soon in business or for a weekend More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We stayed in Crystal suite that had an awesome view of a construction site right next to it, work and noise starting at 6:30 am till 5:30 pm. It looks like a multiyear project, they are building two new skyscrapers. If you think that new downtown hotel will have soundproof windows, you'll be disappointed. We even heard people just talking... More

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello JN217, I would like to thank you for your comment. It's with feedback that we can improve the experience of our guests. I'm glad that you liked our service and staff at the Hotel and at our Restaurant La Coupole. We are working hard to provide the best service. I'm sorry to read that our Crystal suite was not... More

Saint John, New Brunswick, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay in downtown Montreal. Just a 2 min walk to the Bell Center if one wants to catch a game. One block away from St. Catherine's street shopping and night life. Hotel is clean, quite and rooms are very spacious. Pool and outdoor hot tub on the 12th floor. I would definitely stay here again and highly... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Jonathan G, Thank you for taking the time to share your comments of your recent stay. WOW, what a great stay. I'm glad that you liked our location and the layout of the suites. Having a seperate guestroom from the living room is a real plus. See you soon More

Vancouver
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I would rate this a four star hotel. The pool is gorgeous, the hot tub is stunning... But the rooms are substandard. Beware, what they call a penthouse is on the 11th floor of a 30-storey building, below the pool and gym floor. The terraces for three of the penthouse suites are all the same terrace, but your space is... More

Was this review helpful? Yes 1
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello VancouverCouple_2012, Thank you for taking the time to share your comment about your recent stay. I'm glad that you liked our 12th floor facilities. As you mentionned, the salted pool and our exterior hot-tub are great. I'm disappointed that your Penthouse did not meet your expectations. We are investing a lot of effort to keep all of our suites... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here and spent over 18 days in this Hotel (Aug. 2014). Partly for vacation and partly for work. I usually stay at the Residence Inn on Peel Street, however it is currently closed for renovation. This Hotel is very classy, the rooms are spacious and well decorated. The amenities are fantastic. The staff are very accommodating and... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Alkarim K, Thank you for your review. To answer your question, you don't have to tip everytime we are delivering ice. It's part of the service offered at the hotel. We also have an ice machine on the 4th floor. We will go and get kitchen furnitures to better suit our Extended Stay travellers Hope to have the pleasure... More

Cottage Grove, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our trip did not go at all as planned but the staff at Hotel Le Crystal went above and beyond to resolve our dilemma (we experienced a passport complication that meant we couldn't travel as we'd planned). In a world that is increasingly full of impersonal interactions that pretend to be personal, it is a pleasure to experience staff that... More

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello cloverrace, Thank you for taking the time to share your recent stay at Le Crystal Hotel. It is too bad that you had to go throw a passport complication. I'm glad that we went above your expectation. Hope to see you soon More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I were here recently for 2 nights. The suite was incredible, staff was wonderful and the food was great. It was my boyfriends birthday but we hadn't told anyone they must have noticed from his ID upon check in so when we returned to our room there was a card and chocolates! Wow is what we both... More

Was this review helpful? Yes 3
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Debbie A, Thank you for sharing your experience at Le Crystal Hotel. I'm glad that you loved your stay with us and we were able to wow you. Hope to see you soon More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff was very polite, loved the valet guys who helped us with the suitcases and parked our car. The spa was nice, had the hot stone massage. I loved the room especially how they sectioned off the room, separate from the living area couch tv room which is nice because not many hotels do that. Wish we stayed there... More

Was this review helpful? Yes 4
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Robyn C, Thank you for sharing your experience. Our Valet guys are amazing. I'm glad that you liked the layout of our suites. Having the living room seperate from the guestroom is a plus. See you soon, More

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Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal

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