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Hotel Le Crystal

4.5 of 5 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
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Certificate of Excellence 2014
Hotel Le Crystal
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Hotel Le Crystal
Hotel Le Crystal
Hotel Le Crystal
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641 reviews from our community

Traveler rating
    413
    169
    42
    12
    5
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136
263
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126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Quebec, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Le Crystal has top notch customer service. The staff is commited to optimal client experience from valet to room service.The room was clean, the walls and doors are sound proof. My wife and I really enjoyed our stay.

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Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The people at this hotel were nice, and the facilities were sleek and modern. But it just didn't feel comfortable. Very hip and lots of younger people. My room was a nice suite with the convenience of kitchen, but it was dark and the carpet was very unattractive. I felt it smelled of pets and had allergy problems although the... More 

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Boca Raton, Florida
Top Contributor
115 reviews 115 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

I love Hotel Le Crystal. It's a modern hotel. Rooms are super clean, well equipped and the beds are very comfortable. Their restaurant downstairs is really good. They have a nice outside pool. Location is excellent. Highly recommend.

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Vancouver & Costa Rica
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at the hotel for the first time. The room was spacious and was a suite. We ate dinner in the restaurant downstairs and it was better than anticipated. The bed was extremely soft and concave in the middle. One bothersome issue was the size of the TVs in the room. My guess is that they were about... More 

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Ottawa, Ontario, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I held a company event in Montreal for about 50 people from all over North America; many of them seasoned travelers who have high expectations. Hotel Le Crystal did not disappoint. Our budget was not that large and we were very surprised to discover the hotel could accommodate us within budget. The rooms were as nice as any boutique hotel... More 

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Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Cameron W, Thank you for taking the time to express your great comments about our C3 Convention Team. We have a great team looking at all details to make your events the best we can. I'm glad that you also liked our location and our Concierge - Mylene. I will make sure to pass your comments at our next... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like the modern decor. We had a suite, with kitchenette & Seating area. Great free Nespresso Expresso coffee, in room...humm, it was great. Loved the outside whirlpool!! Salted pool inside....including free bottle water at pool.

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Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello GG G, Thank you for sharing your 5 stars experience at Hotel Le Crystal. I appreciated your comments about our deliciours Nespresso coffee, free of charge in all of our suites and the 12th floor oasis See you soon again More 

Montreal
Top Contributor
105 reviews 105 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Made reservations for several business colleagues from Italy. The place was very nice and clean. The reception desk was efficient and polite. Good location, right in the middle of everything. It will be the place for my guests when visiting in the future.

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Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Derwood35, WOW, congratulations for your 105 reviews on Trip Advisor, it's amazing. I want to thank you for taking the time to share your comments about Hôtel Le Crystal. I'm glad that you enjoyed your stay with us. See you soon, More 

Quebec City, Canada
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I usually stay in 4-stars hotels and had not been to a 4-star in a couple of years. The Hotel Crystal truly deserves its status, with personalized service at every customer touchpoint: from the valet parking to the reception and even other services on the premises, i.e. AmeriSpa. The hotel is new, and it shows: amenities are modern, rooms are... More 

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Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello fredericg189, Thank you for sharing your recent stay at Le Crystal. WOW, what a great stay. I'm glad that you enjoyed your experience and our personalized service. We are working hard with our team to improve our Service Culture. See you soon More 

Pickering, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We walked to everything we needed. We went to a game at Bell center. There was a problem with the check in, but they resolved it quickly. The hotel bar was fun. Pull out couch and eating area, was useful. What else is there to say?

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Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello 3Marc3, Thank you for taking the time to write a 5 stars review of Le Crystal. We have the best location when you are going at a Hockey game or even at a show at the Bell Center. I'm glad that our team reacted quickly to make sure you had a great stay. See you soon again More 

Boston, Massachusetts
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I took my wife and 14 year old to the Montreal Jazz Festival and the highlight was this hotel. It was elegant and yet not ostentatious. The roof top pool provided a wonderful view of the city and a great respite from the hectic city below. It's within walking distance of the jazz festival and across the street from the... More 

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Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello SnyderBoston, Thank you for sharing your July stay with us. I'm glad that you had a great time at Montreal Jazz Festival and at Le Crystal. Our 12th floor Oasis is the best place to relax. With our indoor salted pool, our outdoor Jacuzzi, our gym and our Amerispa, it's time to take it relax. See you soon More 

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Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Hotel Style:
#3 Spa Hotel in Montreal
#9 Luxury Hotel in Montreal
#10 Romantic Hotel in Montreal
#11 Family Hotel in Montreal
#12 Business Hotel in Montreal

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