We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Le Crystal

#9 of 164 Hotels in Montreal
Certificate of Excellence
Hotel website
1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Special Price
10% off and comp upgrade!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hotel Le Crystal
View Map
Add Photo Write a Review

809 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    536
    206
    47
    14
    6
See reviews for
180
328
37
154
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (809)
  • Mar-May only
    (168)
  • Jun-Aug only
    (319)
  • Sep-Nov only
    (198)
  • Dec-Feb only
    (124)
All months
Bethesda, MD
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Loved the suite! Perfect for 2 adults and 2 kids. Great central location. Friendly service. Pool and hot tub were great after a day of sight-seeing. A few extras here and there made us feel very welcome: free wifi, free coffee and apples and water in the lobby, free use of computer in lobby, etc. Would definitely recommend.

Was this review helpful? Yes 1
New Hampshire
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Luxiourious accommodations! Our daughter is embarrassed to walk through the lobby because she feels too shabby. (She's a teen.) The floor to ceiling windows have excellent block-out shades and you'll sleep until noon if you don't set an alarm. Super, super comfy beds! Centrally located for shopping and dining.

Was this review helpful? Yes 1
Huntington, New York
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were very happy with our 4 night stay at Le Crystal. Everything was very clean, which is high on my list of what is important in a hotel. We got a Queen suite as there were no Kings available. The room is small but it is great having a separate bedroom. The bathroom is huge and luxurious. The staff... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Dreaming, Thank you for writing this review of our hotel. I do appreciate your great feedback. I'm glad that you enjoyed the cleanliness of our hotel and our staff. I'm sorry that our service felt off a bit over the weekend. I sent you a private communication to better understand your experience and to apology. We do clean all... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very clean, well designed, relatively new hotel. Bathrooms are surprisingly big and really nice. Rooftop hot tub. Price is decent for a hotel in downtown. It's walking distance from all the popular streets, close to many restaurants and bars.

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Michelle H, Thank you for sharing your recent stay with us. I do appreciate your great comments. It's motivating for our team. I'm glad that you enjoyed our hotel and our amenities. See you soon, Eric Hamel - GM More 

Vermont
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice hotel, centrally located with suites for families, very nice saltwater pool and outdoor Jacuzzi. Close to metro stops and near some good restaurants. Breakfast in the restaurant was good as was the meal we had at the hotel restaurant. Parking was convenient -- we used the valet parking and didn't see the car until we left. The concierges were... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello HeleighB, WOW, what a great stay you had at Le Crystal. Thank you for sharing your ''cold and freezing'' trip to Montreal with us. I do appreciate receiving your feedback. I'm glad that you enjoyed some rest in our outdoor Hot Tub. See you soon again, Eric Hamel - GM More 

Derby, United Kingdom
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the second time as previous visits have been to the Novetel next door. The Crystal is far more superior as you would expect and stay here is dependant on business trips and special offers on price. The rooms and reception service are exceptional and the Gym and pool etc were a welcome visit at the end of... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Chris S, Thank you for reviewing our hotel. It's appreciated to received your feedback. We will definitely looking at opening our bar/lounge section later during peak days. I will discuss this with our Dir of ops for the bistro. I'm sorry that our breakfast service didn't provide the level of quality you expected. We are working on a new... More 

Richmond, Virginia
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is great. We came from Mont Tremblant where my hubby did an Ironman the weekend prior and we were looking for a few days to relax. The hotel is well appointed, up to date, we loved the room and especially the bath. Also great was the very secure parking garage. You have to valet park and we did... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Mlbuchanan, First of all, congratulations for your husband Ironman. It's amazing. WOW, what a great review. Thank you for taking the time to share your recent stay with us. I'm glad that you enjoyed your relaxing time on the 12th floor Oasis. Eyrn is a great mixologist and entertainer. Don't hesitate to taste her own cocktail creation. They are... More 

Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

In the medium to top tier range in Montreal, Le Crystal combines an ideal location with outstanding accommodations, at least as we were able to judge from the King Deluxe suite we booked. Le Crystal offers difficult to match proximity: a ten-minute walk from Bonaventure, equally close to the foot of Mont Royal, one block from the retail scene on... More 

Was this review helpful? Yes 3
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Pascal G, I thank you for taking the time to share your recent stay with us. Your feedback is really appreciated. Having a detailed review as yours is a gift for our team. I'm glad that you enjoyed the amenities of the hotel. We will take your recommendation for improvement and work on it. I'm happy that you are... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My 2 teenage daughters, my husband, and I stayed in deluxe king. 1: The room was so spacious. Gym and pool were gorgeous. 2: Excellent location. ( 2 close metro station, block from the bus stop to the airport, in the center of the shopping streets, nice walk to Mt. Royal, a few blocks to the museum ) 3: Friendly... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello wizard-of-ozu, I like reading your comment ''great hotel''. I thank you very much for taking the time to share this incredible review. History about our partnership with ONEKA. We were looking for local Quebec partner to supply our amenities in all of our suites. We couldn't find any that were making a full line of products. I found ONEKA... More 

Calgary, Canada
Level Contributor
156 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Wife and I stayed here for 7 nights during our vacation in Montreal. This is an awesome hotel that is very well managed. We couldn't have picked a better place to stay in terms of service and location. The staff here is very well versed in customer service and very professional. The amenities are great. The hotel has a... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello jiffypop101, WOW, what an excellent review. I thank you for taking the time to share your recent stay with us. Congratulations for your 132 reviews on TA. It's awesome. I'm glad that you enjoyed your stay at Le Crystal. and you had time to take advantage of our 12th floor Oasis with our salted indoor pool, our year-round exterior... More 

Questions? Get answers from hotel staff and past guests. Ask a question

821 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (285)
Viewed
Room/suite (113)
Viewed
Hotel & grounds (56)
Viewed
Bathroom (39)
Viewed
Dining (9)
Viewed
View from room (13)
Viewed
Pool/beach area (8)
Viewed
0:48
Videos (3)
Viewed
Other (44)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (486)
Viewed
Amenities (59)
Viewed
Crystal Suite (47)
Viewed
Deluxe Suite (44)
Viewed
Executive Suite (66)
Viewed
Penthouse with One Room (62)
Viewed
Penthouse with Two Rooms (94)
Viewed
Pool (21)
Viewed
Restaurants and Bars (18)
Viewed
Superior Queen Room (40)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (7)
Viewed
Dining (16)
Viewed
Room/suite (17)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Montreal hotels
Centre-Ville (Downtown)
Loews Hotel Vogue
Loews Hotel Vogue
#8 of 164 in Montreal
4.5 of 5 stars 702 reviews
Centre-Ville (Downtown)
Ritz-Carlton Montreal
Ritz-Carlton Montreal
#1 of 164 in Montreal
5.0 of 5 stars 457 reviews
Centre-Ville (Downtown)
Le Square Phillips Hotel & Suites
Show Prices
Show Prices
Show Prices
Centre-Ville (Downtown)
Hotel Bonaventure Montreal
Hotel Bonaventure Montreal
#39 of 164 in Montreal
4.0 of 5 stars 1,371 reviews
Centre-Ville (Downtown)
Sofitel Montreal
Sofitel Montreal
#16 of 164 in Montreal
4.5 of 5 stars 1,252 reviews
Centre-Ville (Downtown)
Hotel Omni Mont-Royal
Hotel Omni Mont-Royal
#26 of 164 in Montreal
4.0 of 5 stars 1,682 reviews
Show Prices
Show Prices
Show Prices

Staying in Centre-Ville (Downtown)

Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay