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Hotel Le Crystal

#9 of 164 Hotels in Montreal
Certificate of Excellence
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1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
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1 room 1 guest
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Hotel Le Crystal
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811 Reviews from our TripAdvisor Community

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180
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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  • All months
    (811)
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    (168)
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    (319)
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Bergamo, Italy
Level Contributor
204 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have been in the suite thanks to my customer good rate and i can only say that Le crystal is one of the best hotel in Montreal, convenient location to the city centre as well as Old Montreal. Spa and pool very clean and the rooftop Jacuzzi simply perfect especially in the cold Montreal Winter. The breakfast patio is... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello RealBusinessReview, WOW, let me congratulate you for this 179th review. It's so important for us to receive your feedback. Thank you, we appreciated. I'm glad that you had time to enjoy our 12th floor Oasis with the salted indoor pool, our yearound Hot Tub, gym and our Amerispa. See you soon. Eric Hamel - GM More 

Sherbrooke, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We planned a business meeting here and what a great location, many great restaurants in close proximity. Meeting space is very nice as well. Our visitors were very pleased with this location and the people are very easy to work with and aim to please.

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Monique L, Thank you for taking the time after your successful business meeting to share your comments with us. I'm glad that you enjoyed working with our team of experts on the C3 Convention floor. Our goal is to make your meeting successful and stress-free. We achieved our objective. See you soon for another great meeting Eric Hamel -... More 

Bethesda, MD
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Loved the suite! Perfect for 2 adults and 2 kids. Great central location. Friendly service. Pool and hot tub were great after a day of sight-seeing. A few extras here and there made us feel very welcome: free wifi, free coffee and apples and water in the lobby, free use of computer in lobby, etc. Would definitely recommend.

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello ACDC3, WOW, what a great stay with your family at our hotel. I'm glad that you enjoyed all extras provided to you at no charge. Our hotel is perfect for family with our spacious suite (bedroom separate from the living room, large bathroom and kitchenette). Also, you have to visit our 12th floor Oasis with the salted indoor pool,... More 

New Hampshire
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Luxiourious accommodations! Our daughter is embarrassed to walk through the lobby because she feels too shabby. (She's a teen.) The floor to ceiling windows have excellent block-out shades and you'll sleep until noon if you don't set an alarm. Super, super comfy beds! Centrally located for shopping and dining.

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello stepfordwoman, Thank you for sharing your great super comfy comments. It's really appreciated. I understand you... I do have a teen also. I'm glad that your family enjoyed your stay with us and the bed. We improved our bedding experience for your comfort. See you soon again, Eric Hamel - GM More 

Huntington, New York
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very happy with our 4 night stay at Le Crystal. Everything was very clean, which is high on my list of what is important in a hotel. We got a Queen suite as there were no Kings available. The room is small but it is great having a separate bedroom. The bathroom is huge and luxurious. The staff... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Dreaming, Thank you for writing this review of our hotel. I do appreciate your great feedback. I'm glad that you enjoyed the cleanliness of our hotel and our staff. I'm sorry that our service felt off a bit over the weekend. I sent you a private communication to better understand your experience and to apology. We do clean all... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean, well designed, relatively new hotel. Bathrooms are surprisingly big and really nice. Rooftop hot tub. Price is decent for a hotel in downtown. It's walking distance from all the popular streets, close to many restaurants and bars.

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Michelle H, Thank you for sharing your recent stay with us. I do appreciate your great comments. It's motivating for our team. I'm glad that you enjoyed our hotel and our amenities. See you soon, Eric Hamel - GM More 

Vermont
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel, centrally located with suites for families, very nice saltwater pool and outdoor Jacuzzi. Close to metro stops and near some good restaurants. Breakfast in the restaurant was good as was the meal we had at the hotel restaurant. Parking was convenient -- we used the valet parking and didn't see the car until we left. The concierges were... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello HeleighB, WOW, what a great stay you had at Le Crystal. Thank you for sharing your ''cold and freezing'' trip to Montreal with us. I do appreciate receiving your feedback. I'm glad that you enjoyed some rest in our outdoor Hot Tub. See you soon again, Eric Hamel - GM More 

Derby, United Kingdom
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the second time as previous visits have been to the Novetel next door. The Crystal is far more superior as you would expect and stay here is dependant on business trips and special offers on price. The rooms and reception service are exceptional and the Gym and pool etc were a welcome visit at the end of... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Chris S, Thank you for reviewing our hotel. It's appreciated to received your feedback. We will definitely looking at opening our bar/lounge section later during peak days. I will discuss this with our Dir of ops for the bistro. I'm sorry that our breakfast service didn't provide the level of quality you expected. We are working on a new... More 

Richmond, Virginia
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is great. We came from Mont Tremblant where my hubby did an Ironman the weekend prior and we were looking for a few days to relax. The hotel is well appointed, up to date, we loved the room and especially the bath. Also great was the very secure parking garage. You have to valet park and we did... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Mlbuchanan, First of all, congratulations for your husband Ironman. It's amazing. WOW, what a great review. Thank you for taking the time to share your recent stay with us. I'm glad that you enjoyed your relaxing time on the 12th floor Oasis. Eyrn is a great mixologist and entertainer. Don't hesitate to taste her own cocktail creation. They are... More 

Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In the medium to top tier range in Montreal, Le Crystal combines an ideal location with outstanding accommodations, at least as we were able to judge from the King Deluxe suite we booked. Le Crystal offers difficult to match proximity: a ten-minute walk from Bonaventure, equally close to the foot of Mont Royal, one block from the retail scene on... More 

Was this review helpful? Yes 3
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Pascal G, I thank you for taking the time to share your recent stay with us. Your feedback is really appreciated. Having a detailed review as yours is a gift for our team. I'm glad that you enjoyed the amenities of the hotel. We will take your recommendation for improvement and work on it. I'm happy that you are... More 

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Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
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