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All 164 Montreal hotels

Hotel Le Crystal

4.5 of 5 Hotel   |   1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada (Ville-Marie)
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89%
Ranked #17 of 164 hotels in Montreal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Marty R Mississauga, Canada
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531 people have reviewed this hotel

Traveler rating
    335
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Mississauga, Canada
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a great hotel. We stayed in Montreal for the Bruno Mars concert. The Bell Centre is within walking distance - 5 minutes away. There are some great outdoor bars, cafes, ad restaurants right on the street and the hotel is one block from Rue Ste-Catharine. The rooms are spacious and well-appointed. Great big fluffy bed, big washroom with... More

Was this review helpful? Yes 2
germantown, md
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful stay here in Montreal at Hotel Le Crystal. Bed and pillows were so comfortable, bathroom roomy, and front desk extremely helpful with suggestions. Pool and outdoor hot tub were a treat at the end of long sightseeing days. Great location with a 5 minute walk to the metro which took us everywhere in the city. 2 blocks from the... More

Was this review helpful? Yes 1
Mississauga, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Second time staying at this hotel, first time stayed in the executive suite, no complaints first time except there couch was uncomfortable. This time I'm writing the review the day before I leave, staying at the penthouse. The terrace is nice but the suite itself has numerous problems. 1) our guest bathroom was missing a lock and the technician that... More

Was this review helpful? Yes 3
Edmonton
Top Contributor
70 reviews 70 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I typically like to stay in brand name hotels due to points, status, etc... however this was close to our business and all other colleagues were staying here. I have to say I was pleasantly surprised and would stay here again next time we come to Montreal. I'm a fan of having a separate living area from the bed and... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello ShaunEdm, Thank you for your review. You are really pointing out all advantages a traveller has: Condo style Suite - separate living area from the bed Most comfortable bed (our newly bedding put in place in May) Amazing bathroom with dual sinks, glass rain shower and large bath tub See you soon during your next business trip More

Coral Gables, Florida
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Not a 5 star or even 4 star, but a very good 3+ star hotel. You will get what you are looking for in a hotel of this class: a quiet and clean room, excellent location near all the major tourist (and business) sites; and a friendly staff. The lobby is clean but not luxurious and beware the food service.... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Shoredevil, Thank you for taking the time to review our Hotel. I'm glad to read about the cleaniness of the Hotel and Suites, exclusive service of our Concierge Mylène, quiet Hotel and our Location. About our Room Service, it's really not up to our Standard to deliver a breakfast not meeting your expectations. We will correct the situation with... More

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very nice, rooms however our breakfast at their restaurant was sub-standard. Excuse was they were short staffed however there were 3 waiters & 8 tables at around 1000h on Sunday. We waited 45 minutes (not exaggerating) just for them to take our order. Very pricey for the level of service & just ordinary food quality. Here you are paying the... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello rosa maria L, Thank you for taking the time to share your experience. I'm glad that you like our hotel. Your breakfast at our restaurant was really not up to our standard. We certainly dropped the ball and we don't like that. We are usually receiving great comments about our restaurant, but this time it's not the case. I'm... More

New Hampshire
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at Le Crystal for one night on our way home to the US from Ottawa. Superb service from the moment the valet approached the car. Fast courteous check-in. The concierge recommended an booked us at a fabulous restaurant in Old Montreal (Gibby's). Our room was a deluxe suite. King bed in a separate room. Large... More

Was this review helpful? Yes 3
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Mountain_Doc, Thank you for your review. I can't argue with you about your statement: Simply the best hotel in Montreal. See you soon More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Modern, beautifull and very good food :) I really enjoyed sleeping to this hotel. I will definitely go again. I also really liked the food on the Terasse restaurant. Everything was perfect. The service was good, employees were nice.

Was this review helpful? Yes 3
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Julie P, Thank you for your review. What a great Terrace, I'm glad you had the time to enjoy a meal there. It's really a place not to miss. See you soon More

Sharon, Vermont
Top Contributor
126 reviews 126 reviews
48 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The reviews of Hotel le Crystal on this website are a bit divided, many really liking the space, service and location, with others less pleased by the construction noise. We fall pretty solidly into the "happy" camp-- but with some of each. We got a small 1 BR suite on the 7th floor, which was fine for our party of... More

Was this review helpful? Yes 4
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello ordinarymind, WOW, congratulations for all of your reviews. We thank you for taking the time to review your stay. As you mentionned, our suites are well-appointed with all the necessary items you are expecting when travelling with family. We worked hard on revamping the in-room experience such as the bedding, I'm glad that you liked it. I'm sorry to... More

Montreal, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My partner and I were in some serious need of R&R and decided on this hotel after reading some great reviews. We wanted something central in case we ever got restless and decided to visit the surrounding areas of downtown Montreal or the Old Port, etc., even though our original plan was to pretty much stay in the room. And... More

Was this review helpful? Yes 3
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Mai N, Thank you for taking the time to share your comments. I will share your great comments to the team at our Monthly Get together on Friday. See you soon when you will need another R&R More

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Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Montreal #10 Luxury Hotel in Montreal #17 Family Hotel in Montreal #17 Romantic Hotel in Montreal #17 Business Hotel in Montreal
Hotel Class
Official Description (provided by the hotel)
Selected as a Top 25 Luxury Hotels in Canada for 2013 by trip Advisor, and the top Montreal Hotel in this same selection, Hotel Le Crystal is Montreal’s newest Five Star Chic Urban Metropolitan hotel exemplifying the spirit of Montreal in a central downtown location. With its architecturally winning design and elegant amenities Hotel Le Crystal offers an astonishing array of first class facilities and services for business, leisure and group guests. Features include: luxurious suites; haute cuisine restaurant (Restaurant La Coupole);a new wine bar with a great selection of wine by the glass and appetizers, a 6000 square feet of state of the art conference space with Crestron technology; spacious reception rooms; huge full service spa; state-of-the-art gym equipment; saunas; indoor salt water pool; all year exterior hot tub; heated parking; free wifi throughout; hypoallergenic beds and so much more. ... more   less 
Number of rooms
131

Questions & Answers

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1 question
17 days ago

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