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All 165 Montreal hotels

Hotel Le Crystal

4.5 of 5 Hotel   |   1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada (Ville-Marie)
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Ranked #14 of 165 Hotels in Montreal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
HollyOwensLittle Union Bridge, Maryland
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581 reviews from our community

Traveler rating
    368
    156
    40
    12
    5
See reviews for
128
239
31
108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Union Bridge, Maryland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

For my husband's 30th birthday we decided to go all out. We stayed in the Executive Suite. It was a fantastic stay - the room was great, the fireplace was a nice touch in October, and the room service was delicious!! The hotel staff was a pleasure and definitely made our stay wonderful. Both French and English speaking which helped... More

Was this review helpful? Yes
Bogota, Colombia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The chemistry of the Hotel staff is right on Q as they responded to melodies of our immediate request.. A very punctual organization, surround by class and good hearts.. The gym is more of a private atmosphere, and the pool is just amazing! The food is great, and the service is 5 stars hands down.. I would highly recommend Hotel... More

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Alejandra O, Thank you for sharing your comment. It's great that you are recommending our Hotel Le Crystal to all travellers. See you soon More

New York City, New York
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Pros: Impeccably clean hotel: the room, the bathroom, the hotel grounds, everything was very clean Amazing service and very well trained staff. They make you feel as an honorable guest. Convenient, modern and stylish room Very nice coffee machine and very good coffee and tea Nice location Jacuzzi on top floor with a city view We very much enjoyed their... More

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello SunyFlorida, Thank you for taking the time to share your recent stay at Le Crystal. WOW, It's always good to read your comment, I liked the Amazing hotel and outstanding service. See you soon, More

Merrick, New York
Top Contributor
71 reviews 71 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I know the title may sound strange but if you read this you will understand. My family came to this Hotel on the last leg of our 3 city stay in Canada. The place itself is in a great location, if not for the constant construction across the street. Each person we dealt with was nicer than the next. One... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Drakarula, Thank you for your review. WOW, congratulations for your Top Contributor status with 71 reviews. I'm glad that you liked our staff. Let me tell you that we are again very sorry for the incident. Hope to have the pleasure to see you again More

North Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

recently stayed at the Hotel le Crystal in Montreal. Great Hotel, great location and the staff is the most helpful I have encountered. Great pool on the 12th floor! Recommend highly. I will return to this hotel!!!

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello lanne g, Thank you for sharing your comment of your recent stay. WOW, what a great review to read. I'm glad that we were able to exceed your expectation See you soon More

Toronto, Canada
Top Contributor
110 reviews 110 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for a business trip since we got a great combo deal of airfare and hotel on Expedia. Very nice hotel in a super location. Easy in and out for business meetings, etc. Friendly staff and a pretty warm ambience! Would definitely stay here again.

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello TO-ski-mom, Thank you for sharing your experience. WOW, congratulations for your Top Contributor status with 110 reviews. I'm glad that you liked your stay at Le Crystal. We are well located for business, perfect location, walking distance from many offices. Hope to see you back soon in business or for a weekend More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed in Crystal suite that had an awesome view of a construction site right next to it, work and noise starting at 6:30 am till 5:30 pm. It looks like a multiyear project, they are building two new skyscrapers. If you think that new downtown hotel will have soundproof windows, you'll be disappointed. We even heard people just talking... More

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello JN217, I would like to thank you for your comment. It's with feedback that we can improve the experience of our guests. I'm glad that you liked our service and staff at the Hotel and at our Restaurant La Coupole. We are working hard to provide the best service. I'm sorry to read that our Crystal suite was not... More

Saint John, New Brunswick, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay in downtown Montreal. Just a 2 min walk to the Bell Center if one wants to catch a game. One block away from St. Catherine's street shopping and night life. Hotel is clean, quite and rooms are very spacious. Pool and outdoor hot tub on the 12th floor. I would definitely stay here again and highly... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Jonathan G, Thank you for taking the time to share your comments of your recent stay. WOW, what a great stay. I'm glad that you liked our location and the layout of the suites. Having a seperate guestroom from the living room is a real plus. See you soon More

Vancouver
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would rate this a four star hotel. The pool is gorgeous, the hot tub is stunning... But the rooms are substandard. Beware, what they call a penthouse is on the 11th floor of a 30-storey building, below the pool and gym floor. The terraces for three of the penthouse suites are all the same terrace, but your space is... More

Was this review helpful? Yes 1
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello VancouverCouple_2012, Thank you for taking the time to share your comment about your recent stay. I'm glad that you liked our 12th floor facilities. As you mentionned, the salted pool and our exterior hot-tub are great. I'm disappointed that your Penthouse did not meet your expectations. We are investing a lot of effort to keep all of our suites... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here and spent over 18 days in this Hotel (Aug. 2014). Partly for vacation and partly for work. I usually stay at the Residence Inn on Peel Street, however it is currently closed for renovation. This Hotel is very classy, the rooms are spacious and well decorated. The amenities are fantastic. The staff are very accommodating and... More

Was this review helpful? Yes 2
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Alkarim K, Thank you for your review. To answer your question, you don't have to tip everytime we are delivering ice. It's part of the service offered at the hotel. We also have an ice machine on the 4th floor. We will go and get kitchen furnitures to better suit our Extended Stay travellers Hope to have the pleasure... More

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Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal

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