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Hotel Le Crystal

#11 of 162 Hotels in Montreal
Certificate of Excellence
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1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
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Hotel Le Crystal
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Hotel Le Crystal
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715 reviews from our community

Traveler rating
    466
    186
    46
    12
    5
See reviews for
154
291
33
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
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    (715)
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    (143)
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    (198)
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    (124)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

We chose the hotel bcause of the location to the Bell Centre. We attended the game between the Canadians and Red Wings. It was a perfect location, not only for the game but for exploring Montreal. The staff was exceptional, hotel room, which we had a suite was very clean and had all the ameneties we expected. All in all... More 

Was this review helpful? Yes 1
Westport, Connecticut
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Absolutely fantastic stay at this beautiful boutique hotel!!! Amazing salt water pool, my boys LOVED it. Gorgeous views from roof top deck jacuzzi. Too notch service from the wonderful Concierge Mylene Perreault!!!! We miss her already. She helped us with every aspect of our trip from sites to restaurants. Even helped us print tickets to the Canadiens (HABS) game. Bell... More 

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Generally not a bad experience. From my personal point of view, I don't think it meets the standard of a 5 stars hotel. Staff are very proactive, helpful and friendly. Room cleaning wasn't as good, when we came back to the cleaned room, floor wasn't hoovered, the bin in the kitchen was still full, TV was dusty too. Location is... More 

Was this review helpful? Yes 2
Plymouth, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were very happy with everything about this hotel. It was very clean, not too big, well appointed with it's rooftop hot tub, indoor swimming pool, fitness center and spa. e had breakfast at the hotel one morning and it was excellent and reasonably priced. It was in a great location, not far from shopping, close drive... More 

Was this review helpful? Yes 1
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel due to its proximity to the Bell Centre, which is a quick walk door to door. Upon arriving to the hotel, we were greeted promptly by the valet, and our bags were swiftly brought to our room. The valet and front desk are extremely friendly and helpful. We booked a suite, I believe the "Crystal", and... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Saf0414, Thank you for taking the time to share your recent stay at Le Crystal with your sons. I'm glad that you enjoyed our services, special touch and our 12th floor Oasis. With kids, it's really the place to be. See you soon again, Eric Hamel - GM More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband's job got transferred to Montreal, and he was put up in the Crystal Hotel. I joined him a week later with our labrador. We stayed there for about 2 weeks before we found an apartment to move into. I have nothing but good things to say about the hotel and our time spent there. The rooms were clean... More 

Was this review helpful? Yes 1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello PetryJules, Thank you for taking the time to share your Great experience at Le Crystal. WOW, what a great stay. I'm glad that you enjoyed your 2 weeks with us. I have to say that your Labrador is a lovely dog. We love pets at Le Crystal. See you soon Eric Hamel - GM More 

Hong Kong, China
Top Contributor
132 reviews 132 reviews
52 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel with our 2 kids and booked a suite instead of 2 rooms. The first suite had a new carpet and it smelled quite intense. Second suite was on a higher floor and similar in size and basically the same facilities as the previous one. The suite had one bedroom with a couch in the living... More 

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Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Thomas_0608, WOW, let me congratulate you for your 127 reviews on Trip Advisor. It's amazing. Thank you for sharing your comments about your recent stay at Le Crystal. I did try to contact your directly to have a better understanding of your 3 stars rating but you are not accepting messages from the Trip Advisor widget... too bad. With... More 

Dayton, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our family stayed for two nights in early April 2015 and the location was outstanding. We attended a hockey game at the Bell Centre which was only a very short walk and we also walked to Old Montreal one afternoon which took only 20 minutes. Prior to booking the room, we read many glowing reviews about the hotel ameneties and... More 

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Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Dennis F, Thank you for taking the time to share your recent stay at Le Crystal. I'm sorry that we did not meet your expectations. I had a direct contact with you to have a better understanding of your stay. I thank you for your time. We have a member of our team inspecting all of our suites and... More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was our second time at Le Crystale and it got even better! The staff is so friendly and welcoming and even went the extra mile of getting us a hairdresser. Rooms are beautiful and the beds are so comfortable! I highly recommend this to anyone staying in montreal!

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Amandina4, Thank you for your second stay at Le Crystal. We do appreciate your visit. WOW, I like to read great comments like this one, very motivating. See you soon again, Eric Hamel - GM More 

Wilton, Connecticut
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Hotel Le Crystal for my sons tenth birthday and we were very pleased! I travel a lot and I was really impressed with the service at this hotel! From the valets, to the concierge to the the pool attendant service was a priority. Check in was smooth and we were able easily valet park the... More 

Was this review helpful? Yes
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Jujucom1, Thank you for taking the time to share your recent stay at Le Crystal. I'm glad that your sons enjoyed his birthday. Service is our top priority and your comments are very motivating for our team. I'm sorry that your shower was not up to our standard. We have someone taking care of this full time and I... More 

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Staying in Centre-Ville (Downtown)

Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.

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