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BEST WESTERN PLUS Laval-Montreal

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3655 Autoroute Des Laurentides, Laval, Quebec H7L 3H7, Canada
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BEST WESTERN PLUS Laval-Montreal
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BEST WESTERN PLUS Laval-Montreal
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120 reviews from our community

Traveler rating
    23
    37
    38
    11
    11
See reviews for
38
29
4
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gatineau, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is OK for the price. A little bit of 2015 style deco, could be a great addition to that well located hotel. If you want to wakeup later than 6:30am weekdays or 7:00am during the week-end ask for a room NOT ON THE ATRIUM SIDE. If your have a balcony in your room, you will hear all the... More 

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Melrose Park, United States
Top Contributor
94 reviews 94 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 2, 2015

This hotel is right off the main highway and is very isolated from other attractions and restaurants. The front desk staff was very pleasant and welcoming. The room was huge and it was all hard wood floors!! The only thing we didn't understand was the size of the toilet/tub area. The sink was part of the hug room and the... More 

Was this review helpful? Yes 1
Rockland, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 24, 2015

I stayed at this hotel for 3 nights as I was travelling for business. This hotel is easy to reach on the side on a main highway in Laval, but it is fairly isolated in an industrial area and there are no restaurants nearby at a walking distance. Hotel and rooms are very clean. It was exactly what I was... More 

Was this review helpful? Yes 2
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you very much for your response. We do hope we will get the pleasure of seeing you again soon! More 

Toronto, Ontario, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 24, 2014

My hubbie & I like this hotel...not bad considering the reviews!!! We'll definitely be staying here again. Convenient location, breakfast was great & the room was comfortable. Don't believe the bad reviews. The hospitality & restaurant staff were the best including the one front counter staff....very nice & accommodating people!

Was this review helpful? Yes 3
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you so much for this nice review. We really appreciate it! We do hope we will get the pleasure of welcoming you back soon! Sincerely. More 

montreal
Contributor
12 reviews 12 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 2, 2014

the rooms are tired. The breakfast...ok. The staff was pleasant. But the pool had glass. Looked old and not well maintained. The water is cold. And did i mention the glass on the floor. Never again will I stay here

Was this review helpful? Yes 2
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

I am very sorry about this incident. As you know, the pool area is not supervised by a lifeguard, and we do send twice a day, our personnel to clean the pool area. I would like to discuss more in the detail, the exact area, date and time of when this happened. I wish to invite you to send me... More 

Keyser, West Virginia
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 22, 2014

I am not normally a big fan of the Best Western brand. However, this one is DEFINITELY a great hotel. The rooms are newly remodeled, super clean, crisp and sharply decorated. The front desk staff were very courteous and helpful. I would definitely stay here again. The location to Rt 15 is nice, too.

Was this review helpful? Yes 1
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you so much for taking the time in sharing your positive experience with us. We do hope we will get the pleasure of welcoming you again. Sincerely. Julie M. General Manager More 

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 11, 2014

This is a very nice, very clean modern hotel conveniently located near Route 15; about half an hour drive from Montreal. We are a retired couple in mid-sixties and travel a lot. This was one of the best maintained Best Westerns we have ever stayed. Even though it is close to the city, location is not children friendly and there... More 

Was this review helpful? Yes 2
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

We are very sorry for any inconvenience. We tried to reach you in all the possible ways we had. We sincerely hope that you will stay with us again. Sincerely. More 

Mississauga, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 26, 2014

I was working in Laval for a few days, so my company booked the Best Western Plus Laval. We arrived fairly late, after a 7 hour drive. The front desk assigned us a room adjacent to the reception, right behind the front desk. Upon entering, we quickly realized the room was far from ideal to spend a few nights. It... More 

Was this review helpful? Yes 1
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you very much for your review. Your comments helps us to improve. Sincerely. More 

Toronto, Canada
Top Contributor
88 reviews 88 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed September 23, 2014

This hotel is off the Highway in Laval. Not close to any restaurant. It's at least a 20 minute walk to fast food and another 15 minutes to a sit down restaurant. If you have a car you can drive. We did not have a car so we ordered it. The 2 I tried was a waste of money! Another... More 

Was this review helpful? Yes 2
Cambridge, Ontario
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 22, 2014

This hotel is just off of one of the expressways in Laval, a suburb of Montreal. It's about a 10 minute drive from the Universite de Montreal campus, allowing you to park your car for free and take the metro into downtown Montreal, about a half hour ride. Rather convenient, especially if you don't want to have to find parking... More 

Was this review helpful? Yes
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you for your comments. We do hope that you will stay with us again. More 

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