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All 14 Laval hotels

BEST WESTERN PLUS Laval-Montreal

3.0 of 5 Hotel   |   3655 Autoroute Des Laurentides, Laval, Quebec H7L 3H7, Canada
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Ranked #7 of 14 Hotels in Laval
A recent review
3 of 5 stars reviewed 3 weeks ago
Barb H Fredericton, New Brunswick, Canada
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104 reviews from our community

Traveler rating
    22
    31
    33
    11
    7
See reviews for
36
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Edmonton, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying the girl at the front desk was more then accommodating trying to help us through the issue. Check in was great, fast and to the point. We grabbed our bags and dropped them in the room as we were starving after driving 11 hrs. When we returned at 10:45pm I went to turn the TV... More

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Fredericton, New Brunswick, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is just an okay hotel. The rooms are clean. Couldn't use the pool area because it was like a sauna in there. Not a good place to stay if you need food as there is no restaurant. They do have a hot breakfast which is okay. Probably wouldn't stay there again just because of a restaurant.

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Schomberg, Ontario
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Thumbs up to the beautiful design of this hotel. It was clean, very comfortable beds and bedding. I was however very disappointed with the included breakfast. I've travelled many places in the world in many standards of living, and this was the worst hotel breakfast ever. The eggs are scrambled from a mix and very dry. The only other options... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2014 via mobile

I like this hotel, reasonable price and rooms are OK. 2 things: 1. Arrived tired after 6+ hours drive and my parents are old people, the receptionist was on the phone for about 20mins. My father got upset because he was in pain and he wants to rest. 2. A theif broke our car windiw glass in the hotel parking... More

Was this review helpful? Yes 1
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Dear Sir, As per our conversation at the front desk, I wish to restate to you, my sincere apologies for the incident that occured during your stay with us. This kind of unfortunate situation is very rare, and we do have several cameras, throughout our parking lot. As I previously offered to you, our assistance to collaborate with the police... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed July 28, 2014

It was the worst hotel experience I have ever had (I have travelled locally, nationally and internationally to a variety of different class hotels). Generally the hotel is dingy (although reasonably clean) and the rooms tired. There is very poor ventilation throughout the hotel, and the A/C units in the rooms are loud and sound like they are in need... More

Was this review helpful? Yes 2
Carlo S, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

I am sincerely sorry about the inconveniences that occurred during your last stay with. I am inviting you to correspond with me, either by email (julie@bestwesternlavalhotel.com) or by phone (800-605-5115 x286). Sincerely. Julie Mallette General Manager More

Pinecrest, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 6, 2014

After an extensive search, we have selected the Best Western for my mother's 90th birthday party on Saturday, June 7th, 2014. The price/ quality ratio was more than reasonable. It would not have made any business sense to use our home and a caterer while the Best Western had the right venue, free parking and great service. We were impressed... More

Was this review helpful? Yes 1
Carlo S, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you very much for your comments. We sincerely appreciate. Julie Mallette General Manager More

Quebec City, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 4, 2014

Stayed in one of the basement (first floor) rooms. By far the most comfortable hotel room bed I have ever slept in! There was no noise, and the room was very clean. Modern and attractive furniture. Air conditioning in the room was much appreciated, and the continental breakfast had lots of great choices, including hot food. Excellent quality for the... More

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Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you very much for your comments. Sincerely. Julie Mallette General Manager More

St. John's, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 3, 2014

I stayed at this hotel for 3 nights with my mother as part of a week long stay in Quebec. The hotel beds were so comfortable and we actually want to get some of the pillows. The bathrooms were a good size and bright. We had a room that overlooked the inner courtyard which was a little strange and unexpected.... More

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Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you very much for taking the time to let us know about your stay with us. Sincerely. Julie Mallette General Manager More

Rockland, Canada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 1, 2014

We had an excellent stay. Our only suggestion to people who have never been to this location: make sure to have a map or gps of the route to take from Highway 15 or 440 to the Hotel. Due to the one-way entrance and the highway proximity it can get very confusing and take unnecessary time to get in and... More

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bravoRome, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you very much for the positive comments and we are glad that you enjoyed your stay. We hope that we will have the pleasure of having you stay with us again. More

Alberta
Top Contributor
86 reviews 86 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 30, 2014

We enjoyed a lovely stay on holiday. Very friendly front desk staff who gave us great dinner recommendations. She was very fluent in English (seeing we both can't speak French). We encountered no problems with not being able to speak French in any of our contacts (hotels/restaurants/etc). Would definitely recommend this hotel.

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bravoRome, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you very much for the comments that you posted. More

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Additional Information about BEST WESTERN PLUS Laval-Montreal

Address: 3655 Autoroute Des Laurentides, Laval, Quebec H7L 3H7, Canada
Phone Number:
Location: Canada > Quebec > Laval
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Laval-Montreal 3*
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Also Known As:
BEST WESTERN PLUS Laval-Montreal Quebec

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