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BEST WESTERN PLUS Laval-Montreal

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3655 Autoroute Des Laurentides, Laval, Quebec H7L 3H7, Canada
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BEST WESTERN PLUS Laval-Montreal
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BEST WESTERN PLUS Laval-Montreal
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126 reviews from our community

Traveler rating
    25
    38
    38
    12
    13
See reviews for
38
34
4
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Ballston Spa, New York
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have stayed here many times over the years. It is a short drive to downtown Montreal and less expensive to stay outside the city. The rooms are always clean and the bed comfortable. Service is always pleasant and accommodating. The pool looks a little better in the pictures than it does in person but it is still nice.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Long & short, don't stay here. I checked in went to my room, curtain pull was laying on the chair, slightly bizzare but not a huge deal, start to settle in go into bathroom & find the fan cover hanging by a thread & I decide I don't want to be responsible for a room with damage, I call down... More 

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Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

I am very sorry about the inconveniences that occured during your stay with us. I am positive that this is an isolated incident. In order for me to investigate further, I am inviting you to communicate with me by email, so I can have for information regarding the specific room you had. Email: julie@bestwesternlavalhotel.com Sincerely. More 

Kingston, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I chose this hotel to stay in a suite on our wedding night and could not have been more pleased. The room was perfect, comfortable bed, clean and well kept. The staff were incredible and kept the rowdy sports teams noise to a minimum ensuring we thoroughly enjoyed our stay. We definitely will recommend this hotel to... More 

Review collected in partnership with Best Western

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ville marie
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at this hotel is always pleasant the staff at reception always remember us and go out of there way to make our stay enjoyable. The breckfast has greatly improved with waffles and bacon a good variety . Rooms are clean and beds are super comfortable.

Review collected in partnership with Best Western

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Ottawa
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Spent one night (too many) in this hotel. Was really surprised when we checked in and they said take the elevator down to number 1. Wait, we entered on the ground floor!! Yes, thats right, a basement room, well thats a first for me. The room was actually not bad although a little bit of an unusual bathroom setup with... More 

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Gatineau, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is OK for the price. A little bit of 2015 style deco, could be a great addition to that well located hotel. If you want to wakeup later than 6:30am weekdays or 7:00am during the week-end ask for a room NOT ON THE ATRIUM SIDE. If your have a balcony in your room, you will hear all the... More 

Was this review helpful? Yes 1
Melrose Park, United States
Top Contributor
94 reviews 94 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 2, 2015

This hotel is right off the main highway and is very isolated from other attractions and restaurants. The front desk staff was very pleasant and welcoming. The room was huge and it was all hard wood floors!! The only thing we didn't understand was the size of the toilet/tub area. The sink was part of the hug room and the... More 

Was this review helpful? Yes 2
Rockland, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 24, 2015

I stayed at this hotel for 3 nights as I was travelling for business. This hotel is easy to reach on the side on a main highway in Laval, but it is fairly isolated in an industrial area and there are no restaurants nearby at a walking distance. Hotel and rooms are very clean. It was exactly what I was... More 

Was this review helpful? Yes 2
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you very much for your response. We do hope we will get the pleasure of seeing you again soon! More 

Toronto, Ontario, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 24, 2014

My hubbie & I like this hotel...not bad considering the reviews!!! We'll definitely be staying here again. Convenient location, breakfast was great & the room was comfortable. Don't believe the bad reviews. The hospitality & restaurant staff were the best including the one front counter staff....very nice & accommodating people!

Was this review helpful? Yes 3
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

Thank you so much for this nice review. We really appreciate it! We do hope we will get the pleasure of welcoming you back soon! Sincerely. More 

montreal
Contributor
12 reviews 12 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed November 2, 2014

the rooms are tired. The breakfast...ok. The staff was pleasant. But the pool had glass. Looked old and not well maintained. The water is cold. And did i mention the glass on the floor. Never again will I stay here

Was this review helpful? Yes 2
Julie M, General Manager at BEST WESTERN PLUS Laval-Montreal, responded to this review

I am very sorry about this incident. As you know, the pool area is not supervised by a lifeguard, and we do send twice a day, our personnel to clean the pool area. I would like to discuss more in the detail, the exact area, date and time of when this happened. I wish to invite you to send me... More 

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