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All 14 Laval hotels

Quality Suites Laval

2.5 of 5 Hotel   |   2035 Auto. des Laurentides, Laval, Quebec H7S 1Z6, Canada
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Ranked #7 of 14 Hotels in Laval
A recent review
3 of 5 stars reviewed 2 weeks ago
Peter E Berlin, Vermont
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81 reviews from our community

Traveler rating
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    18
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berlin, Vermont
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is a little dated but nice and clean with a comfortable bed. Good location right off the service road. Very basic breakfast in a very packed room. Front desk was helpful and free parking and Wi-Fi. Price was right and it was perfect for a few business overnights.

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 24, 2014

This hotel is a bit dated but was very comfortable for our family while visiting Quebec. Our room was an unusual set up with a king bedroom plus a double bed and sleeper sofa in the main room. There was also a kitchenette in the main room (fridge, microwave, sink, coffee maker) that we found useful. The bathroom connected off... More

Was this review helpful? Yes 1
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thanks so much for your review, we appreciate your feedback, without it we cannot improve our product and service. We are pleased to know that you enjoyed your stay. Best Regards, Nadia Francolini General Manager More

Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2014

i am really happy with my choice! our room was really clean and neat. it has everything that we needed and the price is good. the breakfast was good; however, the resturant is so small and it's usually packed. the customer service is great and the staff are cute and friendly :)

Was this review helpful? Yes 1
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to leave us a review. We are glad that you had a great experience and we hope to welcome you back soon! Sincerely, Nadia Francolini More

Norwalk, CT
Top Contributor
52 reviews 52 reviews
49 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed July 23, 2014

Picked this hotel based on price plus free parking and free breakfast. Was a bit more out of town than we anticipated plus encountered heavy traffic. The good news was that even though we gave up going into town, the restaurant next door "graffiti" was very good. Eleni our waitress was great. The restaurant is across the parking lot in... More

Was this review helpful? Yes 1
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to leave us a review ! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, Nadia Francolini General Manager More

New Hope, Pennsylvania
Top Contributor
59 reviews 59 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed June 26, 2014

Poor customer service made this one of the worst hotel stays I have ever experienced. First the hotel is on a major highway. We were placed in a room at the front on the highway. I knew the traffic noises would be an issue for me so I asked if we could change. We were told no, not unless we... More

Was this review helpful? Yes 1
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to provide us with your review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.... More

Quebec City, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 10, 2014

Huge rooms, low price, especially using Hotwire. Furnishings are old but who cares? Everything is extremely clean. Beds are reasonably comfortable... fridges and microwaves in rooms. Always good service, a few times I've made special requests and have always been accommodated, even at the last minute. Fitness center, though not very big, is also accessible 24/7, which is appreciated.

Was this review helpful? Yes 1
Nadia F, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us. We look forward to your next visit. More

Inverness, United Kingdom
Top Contributor
140 reviews 140 reviews
52 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed May 23, 2014

We stayed here for three nights and really enjoyed our stay even though the Tom Tom took us to a business park a couple of minutes away. With the help of some really helpful locals we found it. We had a suite with a queen bed, sofa, dining table and chairs, 2 TV's, fridge but no microwave. Room was very... More

Was this review helpful? Yes 1
Nadia F, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure that we do just that. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2014

For the price paid for one night, the suite was above expectations. However, hotel feels a bit old and nothing fancy about the rooms, but size and price-value is amazing. Free breakfast lacks hot meals like omelettes, etc.

Was this review helpful? Yes 3
Christine B, Manager at Quality Suites Laval, responded to this review

Thank you for your comment! We are pleased that you enjoyed your stay with us! We hope to see you back again soon! More

North Bay, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 30, 2013

Went there before a hockey game in Montreal. Really nice person at front desk, quick check-in. When we got to the room, we had 2 beds. Looked like double beds. Went back to the front desk and asked for a bigger bed, my husband is 6,3! They gladly offer us another room. Room was clean, bed comfortable. When we asked... More

Was this review helpful? Yes 2
Christine B, General Manager at Quality Suites Laval, responded to this review

We are happy to know that you enjoyed your stay at the Quality Suites Laval. We are sorry that the restaurant did not meet your expectations. I will make sure that the manager of the restaurant is aware of the problem in order to fix it. Thank you for leaving a comment. We want to always to improve our services,... More

mass
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 22, 2013

We travel from the US to Montreal twice a year and we always stay at the Quality Inn. The rooms are always clean. We feel safe and the parking is on property. This time I was not feeling well and the front desk agent Jean-Coutu went out of his way to help me. It was 5:oo am and he was... More

Was this review helpful? Yes 1
Christine B, General Manager at Quality Suites Laval, responded to this review

Thank you so much for your comment! We are very happy to know that our staff was there to help you. We hope to see you soon! More

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Additional Information about Quality Suites Laval

Address: 2035 Auto. des Laurentides, Laval, Quebec H7S 1Z6, Canada
Phone Number:
Location: Canada > Quebec > Laval
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Laval 2.5*
Number of rooms: 114
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Also Known As:
Quality Suites Laval Hotel Laval
Quality Inn Laval
Quality Suites Laval Quebec

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