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All 14 Laval hotels

Quality Suites Laval

2.5 of 5 Hotel   |   2035 Auto. des Laurentides, Laval, Quebec H7S 1Z6, Canada
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Ranked #8 of 14 hotels in Laval
A recent review
4 of 5 stars Reviewed February 16, 2014
  • Reviews (73)
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73 people have reviewed this hotel

Traveler rating
    13
    28
    17
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 16, 2014

For the price paid for one night, the suite was above expectations. However, hotel feels a bit old and nothing fancy about the rooms, but size and price-value is amazing. Free breakfast lacks hot meals like omelettes, etc.

Was this review helpful? Yes
Christine B, Manager at Quality Suites Laval, responded to this review

Thank you for your comment! We are pleased that you enjoyed your stay with us! We hope to see you back again soon! More

North Bay, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 30, 2013

Went there before a hockey game in Montreal. Really nice person at front desk, quick check-in. When we got to the room, we had 2 beds. Looked like double beds. Went back to the front desk and asked for a bigger bed, my husband is 6,3! They gladly offer us another room. Room was clean, bed comfortable. When we asked... More

Was this review helpful? Yes 1
Christine B, General Manager at Quality Suites Laval, responded to this review

We are happy to know that you enjoyed your stay at the Quality Suites Laval. We are sorry that the restaurant did not meet your expectations. I will make sure that the manager of the restaurant is aware of the problem in order to fix it. Thank you for leaving a comment. We want to always to improve our services,... More

mass
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2013

We travel from the US to Montreal twice a year and we always stay at the Quality Inn. The rooms are always clean. We feel safe and the parking is on property. This time I was not feeling well and the front desk agent Jean-Coutu went out of his way to help me. It was 5:oo am and he was... More

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Christine B, General Manager at Quality Suites Laval, responded to this review

Thank you so much for your comment! We are very happy to know that our staff was there to help you. We hope to see you soon! More

Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 27, 2013

Glad to leave our last quality fiasco, this one could not be found on the GPS. Nevertheless it sits amid several well rated hotel chains. Check in fine - able to get early check in on weekend. Room vast improvement over previous experience given suite on ground floor. It even has a small gym with lots of restaurants nearby....except their... More

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Patricia A, General Manager at Quality Suites Laval, responded to this review

I am sorry that the restaurant didn't meet your expectations. I will make sure that the Restaurant Manager is made aware of the situation. Thank you for taking the time to write a review. We value our guest's comments. More

Kanata, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 19, 2013

Staff is great , breakfast good, but be careful, the hotel has gone from a smoking to a non smoking hotel,make sure you book upgraded room, stay in 207, we got stuck with a room 209 the furniture was broken , toilet seat paint was missing, cigarette marks all over vanities. Even though i asked for non smoking room,I noticed... More

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Patricia A, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to write a review about the Quality Suites Laval. Every comment is taken into consideration since we always want to improve our hotel. More

North Bay, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 15, 2013

With the fall deal on choicehotels got a room for a good price of about $78. I was happy to not pay for parking. I had requested a newly renovated suite and got one that we both liked. It was large, light and fresh looking. Had the window open all night and the way the hotel is laid out you... More

Was this review helpful? Yes 1
Patricia A, General Manager at Quality Suites Laval, responded to this review

We rae glad you enjoyed your stay with us and we appreciate you taking the time to write a review. However we are disappointed that our Breakfast did not meet your expectations. More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 4, 2013 via mobile

Run down, smells in the room. Bed was clean. Won't stay there again. Not to the standard of the other Quality Inns!!!! I spoke to the front desk and the girl shrugged her shoulders and said I wouldn't have an allergic reaction since they painted the room. I said I woke up sick -was it my imagination? Shoulder shrug again.... More

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Patricia A, General Manager at Quality Suites Laval, responded to this review

It is always a disappointment to hear of a guest who was not satisfied with their stay. We did convert your room to non smoking recently. We apologize for any inconveniences caused by smoke smell in your room. We admit, your room assignment was in a old smoke section. We are currently assessing solutions to help minimize the odour you... More

Niagara-on-the-Lake, Canada
2 reviews
4 of 5 stars Reviewed July 9, 2013

We spent a few days at the Econo Suites in Laval and were quite happy with it. The room was clean and spacious for the two of us. We traveled into downtown Montreal a number of times for the jazz festival and other events. It takes about half an hour and the traffic moves well any time of day, particularly... More

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Patricia A, General Manager at Quality Suites Laval, responded to this review

Thank you very much for your kind comments about the services, amenities and that you appreciate the size of our suites. We also are very happy that you enjoyed the location of the Quality Suites Laval and we will look forward to welcoming you back. Sincerely, Patricia Alaouz general Manager More

North Potomac, Maryland
Top Contributor
145 reviews 145 reviews
93 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed June 14, 2013

This inexpensive hotel looks like a 70's-era socialist bloc. Very modest lobby, one elevator only, then perhaps a 500 foot walk to my room at the end of the third floor. Choice hotels says they will be refurbishing all their rooms -- well, they haven't gotten around to mine yet. Rather small (NOT a suite for the lowest price despite... More

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Patricia A, Directeur général at Quality Suites Laval, responded to this review

We agree that our hotel is in need of an update and we are very excited to be well into the planning process for our upcoming renovation. As we are making these plans it is imperative for us to hear from our customers on areas to with opportunity for improvement so for that we thank you. Sincerely Patricia Alaouz General... More

Boston, Massachusetts
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 11, 2013

We enjoyed our stay in Laval partly due to our experience at Quality Suites. Our room was very clean, our ability to use the two rooms allowing one of us to sleep undisturbed was appreciated. The room was clean and very well appointed with sturdy furniture, two flat screen televisions. The internet connection was strong, fast. Our greeting at the... More

Was this review helpful? Yes 1
Patricia A, Directeur général at Quality Suites Laval, responded to this review

I would like to thank you for choosing The Quality Suites for your recent trip to Laval and also for then taking the time to write a review of our property. We are very pleased that you have enjoyed your stay with us and would recommend us to other visitors to Laval. Your feedback is very valuable to us and... More

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Additional Information about Quality Suites Laval

Also Known As:
Quality Suites Laval Hotel Laval
Quality Suites Laval Hotel
Quality Inn Laval
Quality Suites Laval Quebec
Address: 2035 Auto. des Laurentides, Laval, Quebec H7S 1Z6, Canada
Location: Canada > Quebec > Laval
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in Laval
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites Laval 2.5*
Official Description (provided by the hotel):
114 spacious one bedroom suite separated by two french doors to a living room area. In the suites you have iron and board, hair dryer and a coffee and tea maker. We offer free deluxe continental breakfast, free wireless high speed internet, free parking, free local calls and newspapers. If you are looking for a warm ambiance and a great customer service, the Quality suites is the place to be. Various restaurants, parks, shopping malls Carrefour Laval over 550 stores are situated a street away from our property. Downtown Montreal is only 20 minutes away from our hotel. ... more   less 
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
114 spacious one bedroom suite separated by two french doors to a living room area. In the suites you have iron and board, hair dryer and a coffee and tea maker. We offer free deluxe continental breakfast, free wireless high speed internet, free parking, free local calls and newspapers. If you are looking for a warm ambiance and a great customer service, the Quality suites is the place to be. Various restaurants, parks, shopping malls Carrefour Laval over 550 stores are situated a street away from our property. Downtown Montreal is only 20 minutes away from our hotel. ... more   less 
Number of rooms
114

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