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Quality Suites Laval

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2035 Auto. des Laurentides, Laval, Quebec H7S 1Z6, Canada
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Quality Suites Laval
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92 Reviews from our TripAdvisor Community

Traveler rating
    15
    38
    21
    9
    9
See reviews for
28
23
12
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (18)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (14)
All months
Level Contributor
10 reviews
7 hotel reviews
4 of 5 stars Reviewed today NEW

We got the suite which is very roomy, including one king bed, a full size and pull out couch. The room is clean and bed is comfortable. Complimentary breakfast, wifi and free parking are excellent package. It is only 30 minutes by car to old Montreal, so if you can avoid traffic rush in the morning and evening, it is... More 

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Québec
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 27, 2015

I reserved a room, not knowing this place was specialized in Suites (should have noticed the name...). Anyways, the room was small, outdated, the curtains burned by the sun. And the noise coming from the neighbours watching hokey was unbearable. Good thing I brought ear plugs! My friend had reserved a suite however and although dated was really spacious. The... More 

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Simcoe, Canada
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 8, 2014

we stayed at the Quality suite recently with our 3 mini Dachshunds and many members of our family, it was great. the rooms are very large and some have kitchen tables some have extra beds. the bedroom had a great king size bed, super comfortable. the rooms were super quiet, couldn't hear the Hwy near by, the Subway is about... More 

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Grande Prairie, Canada
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed December 6, 2014 via mobile

We stayed here for a funeral and I was appalled at the condition of the hotel and the lack of courtesy and care of the staff. The carpets are filthy, the bed's skirt is bleach damaged. Hair in the shower and the windows were streaky. The carpets in the halls are filled with wrinkles and stains. The wrinkles see large... More 

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Ottawa, Canada
Level Contributor
223 reviews
221 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed November 23, 2014

booked via choice.com for 107$.The hotel is located on the service road of highway 15, across from cosmodome and Centre Laval. Checked in at 11PM by friedbly clerk. Room was a nice surprise, large suite with living room, and bedroom , 2 TVs, a large bathroom, free wifi, sofa, a bit dated but clean. I slept very well. The free... More 

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Berlin, Vermont
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 4, 2014

Hotel is a little dated but nice and clean with a comfortable bed. Good location right off the service road. Very basic breakfast in a very packed room. Front desk was helpful and free parking and Wi-Fi. Price was right and it was perfect for a few business overnights.

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GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. We are delighted that you enjoyed your time with us and hope you will return soon. With kind regards, Nadia Francolini General Manager More 

Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 24, 2014

This hotel is a bit dated but was very comfortable for our family while visiting Quebec. Our room was an unusual set up with a king bedroom plus a double bed and sleeper sofa in the main room. There was also a kitchenette in the main room (fridge, microwave, sink, coffee maker) that we found useful. The bathroom connected off... More 

Was this review helpful? Yes 1
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thanks so much for your review, we appreciate your feedback, without it we cannot improve our product and service. We are pleased to know that you enjoyed your stay. Best Regards, Nadia Francolini General Manager More 

Ontario, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2014

i am really happy with my choice! our room was really clean and neat. it has everything that we needed and the price is good. the breakfast was good; however, the resturant is so small and it's usually packed. the customer service is great and the staff are cute and friendly :)

Was this review helpful? Yes 1
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to leave us a review. We are glad that you had a great experience and we hope to welcome you back soon! Sincerely, Nadia Francolini More 

Norwalk, CT
Level Contributor
59 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed July 23, 2014

Picked this hotel based on price plus free parking and free breakfast. Was a bit more out of town than we anticipated plus encountered heavy traffic. The good news was that even though we gave up going into town, the restaurant next door "graffiti" was very good. Eleni our waitress was great. The restaurant is across the parking lot in... More 

Was this review helpful? Yes 1
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to leave us a review ! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, Nadia Francolini General Manager More 

New Hope, Pennsylvania
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed June 26, 2014

Poor customer service made this one of the worst hotel stays I have ever experienced. First the hotel is on a major highway. We were placed in a room at the front on the highway. I knew the traffic noises would be an issue for me so I asked if we could change. We were told no, not unless we... More 

Was this review helpful? Yes 2
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to provide us with your review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.... More 

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