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Quality Suites Laval

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2035 Auto. des Laurentides, Laval, Quebec H7S 1Z6, Canada
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1 room 1 adult
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100 Reviews from our TripAdvisor Community

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Ottawa, Canada
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed November 23, 2015 via mobile

We stayed here after a shopping trip to the Carrefour mall. Our room was very spacious - a small kitchenette with mini fridge, coffee maker, microwave and sink, a pull out couch and a small table with four chairs in the common area. The bathroom had two doors - from the bedroom as well as the common area. The room... More 

Helpful?
1 Thank anya_at_large
Nadia F, Front Office Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to write a review. Hope to see you back at our property soon. Best regards. More 

Mississauga, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 21, 2015

very friendly receptionist at the customer service. the place is very clean and tidy. (we had a an experience with another hotel ordor smell in the carpets in the lobby) the room was large enough for six people and nice view of the high way. no noise or disturbances.Two to Three minutes to restaurants and shopping area.

Helpful?
Thank YogaAriaratnam
Sabrina B, General Manager at Quality Suites Laval, responded to this review

Dear YogaAriaratnam Thank you for taking the time to share your experience at The Quality Suites Laval. We are glad you enjoyed your stay. Looking forward to welcoming you again soon! The management, More 

Winnipeg, Canada
1 review
1 of 5 stars Reviewed August 21, 2015

First, the staff are great - but the hotel is not. There were a bunch of small things that add up to a bad experience. 1 - No A/C in our room. This is obvioulsly an on going condition because when we arrived the switch was already set to the coldest it could go - the great staff gave us... More 

Helpful?
Thank Kevin K
Sabrina B, General Manager at Quality Suites Laval, responded to this review

Dear Kevin K, Thank you for taking the time to share your experience of your recent stay at Quality Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding. I have shared your feedback with the concerned departments to ensure we handle these types of situations differently in the future. Again, thank you... More 

Magog, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed July 27, 2015 via mobile

We had reserved a room for two nights in which dogs are allowed. We did not expect to have a room similar to a normal room but regardless we were very disappointed. We were told it was clean and normally the same as a typical room Though it was not very dirty, there was still several big stains on the... More 

Helpful?
Thank Lynn C
Bay City, Michigan
Level Contributor
69 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 23, 2015

We stayed in Laval to avoid the high prices for rooms in downtown Montreal. The hotel is conveniently located about a 5 minute drive from the Montmorency subway station (the last stop on the orange line). Parking at the station is free and you can get to the Old Town/port area in about half an hour. The rooms could certainly... More 

Helpful?
1 Thank Adam P
Modena, Italy
Level Contributor
193 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed July 8, 2015 via mobile

The first impression (there is never a second opportunity to make a good first impression) was bad as the lobby is poorly maintained and old (no easy access doors so coming in with many pcs of luggage was trouble) The hotel itself kept all the hall's promises First of all I was put at the very end of the premises... More 

Helpful?
2 Thank Marco R
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

We got the suite which is very roomy, including one king bed, a full size and pull out couch. The room is clean and bed is comfortable. Complimentary breakfast, wifi and free parking are excellent package. It is only 30 minutes by car to old Montreal, so if you can avoid traffic rush in the morning and evening, it is... More 

Helpful?
Thank Thai P
Québec
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed April 27, 2015

I reserved a room, not knowing this place was specialized in Suites (should have noticed the name...). Anyways, the room was small, outdated, the curtains burned by the sun. And the noise coming from the neighbours watching hokey was unbearable. Good thing I brought ear plugs! My friend had reserved a suite however and although dated was really spacious. The... More 

Helpful?
Thank chagallvoyage
Simcoe, Canada
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 8, 2014

we stayed at the Quality suite recently with our 3 mini Dachshunds and many members of our family, it was great. the rooms are very large and some have kitchen tables some have extra beds. the bedroom had a great king size bed, super comfortable. the rooms were super quiet, couldn't hear the Hwy near by, the Subway is about... More 

Helpful?
Thank Jmarcb2
Grande Prairie, Canada
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed December 6, 2014 via mobile

We stayed here for a funeral and I was appalled at the condition of the hotel and the lack of courtesy and care of the staff. The carpets are filthy, the bed's skirt is bleach damaged. Hair in the shower and the windows were streaky. The carpets in the halls are filled with wrinkles and stains. The wrinkles see large... More 

Helpful?
Thank Belt Drive Bett... C
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