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Hilton Montreal/Laval

#4 of 14 Hotels in Laval
Certificate of Excellence
3.5 of 5
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2225 Autoroute des Laurentides, Laval, Quebec H7S 1Z6, Canada
Hilton Montreal/Laval
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Ranked #4 of 14 Hotels in Laval
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Syed A Misissauga, Canada
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257 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Misissauga, Canada
4 of 5 stars Reviewed 3 days ago NEW

Great staff and facilities. would definitely recommend others. except that the guy who helped with the reservation had no idea which kind of room he booked for us as we are family of (2 adults and 4 kids). he ensured there will be 3 beds in our suit but there were only two and it was small enough that couldn't... More 

Review collected in partnership with Hilton Hotels & Resorts

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location of this hotel. We really liked the large corner room. The bed was very comfortable and the room was quiet even though the hotel is located next to a highway. We enjoyed breakfast at the restaurant both days that we were in Montreal. Would definately stay here again.

Review collected in partnership with Hilton Hotels & Resorts

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Michael F, Director of Sales at Hilton Montreal/Laval, responded to this review

From all the team of the Hilton Montreal/Laval, Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. It would be our pleasure to have you stay with us again to enjoy the level of service we do provide. Best regards, Sebastien Meunier General Manager More 

Thornhill, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Great job with the completed guestroom renovations and new kitchen suites. Rooms are very modern and clean. I look forward to seeing the new lobby on my next stay. Staff is very helpful, would recommend this hotel to anyone visiting the Laval area.

Review collected in partnership with Hilton Hotels & Resorts

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Michael F, Director of Sales at Hilton Montreal/Laval, responded to this review

Dear Karen, Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. It was a pleasure to have you with us for a week! It would be great to have you stay with us again to enjoy the level of service we do provide and... More 

Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently renovated hotel is very clean and efficient. We stayed in a 2-bedroom suite with kitchen and it served us quite well. The hotel and room are very clean, fresh and well put together. A couple of issues with the room in that it has a common closet in the living room, as opposed to a closet in each bedroom.... More 

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Ottawa, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel is going through some big changes and despite the smiles of the staff, there are many glaring issues that cannot be over looked. From garbage and cleaning supplies left out in the hallways all weekend, to no supplies being provided in the room and spa/pool area. I also got a 1:10am phone call from hotel security claiming my... More 

Review collected in partnership with Hilton Hotels & Resorts

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Michael F, Director of Sales at Hilton Montreal/Laval, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry for the disappointing service that you received; I will make sure to address these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback helps us to improve. We hope you will stay with us again the next time... More 

Mechanicsburg, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

All of the staff were extremely gracious and helpful even when the hotel was very busy. We stayed at the hotel during the Women's World Cup semi-finals, as did many others and the staff always found time to help and answer our questions. The restaurant and bar staff are to be commended for handling a large crowd after the game... More 

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Orlando, Florida
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for one day in June with my family. Last time I went to this hotel was almost 15 years ago for a wedding anniversary. Staff was great and my room was great. I also went to the VIP lounge and it was also very good, great food and the hostess was very nice to my kids.... More 

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Burlington, Ontario, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is pretty nice, excellent customer service when we checked in. Our room was on the floor and renovated so that was nice. its very clean and modern. the beds are super comfy. we ate at the restaurant downstairs and the food was very good. Cheesecake was amazing! went back to our room to relax as we have been... More 

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Albany, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Hilton Montreal/Laval for one night. We went to Montreal to attend the Women's FIFA World Cup Semi-final match. The hotel was easy to find and the customer service at check in was excellent. The receptionist gave us a map and outlined how to get to the metro to get to the stadium and gave us a... More 

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Ottawa, Canada
Level Contributor
401 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 425 helpful votes
4 of 5 stars Reviewed June 25, 2015

Although this property still need some love, the ongoing renos are definitely helping and they have done an excellent job with the long-term stay suites What I liked: Modern decor in the suites, which are really fully equipped for long-term stays. Some renos are merely done putting a new coat of paint over everything and changing some furniture - these... More 

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