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Hilton Montreal/Laval

#4 of 14 Hotels in Laval
Certificate of Excellence
3.5 of 5
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2225 Autoroute des Laurentides, Laval, Quebec H7S 1Z6, Canada
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Free Breakfast & Wi-Fi
Hilton Montreal/Laval
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Ranked #4 of 14 Hotels in Laval
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Krista8944 Ottawa, Canada
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229 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently stayed for the second time at this hotel and was not disappointed. They have a great bar/restaurant where the food is moderately priced but very, very tasty. Extra effort is taken to cater to sports teams with many new improvements to the hotel. Rooms are large and tidy and in the process of being renovated..we were in an old... More 

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Michael F, Director of Sales at Hilton Montreal/Laval, responded to this review

Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. It would be our pleasure to have you stay with us again to enjoy the level of service we do provide. Best regards, Sebastien Meunier General Manager More 

Quebec City, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Great location, very comfortable room. choice of food for dinner and breakfast somehow limited. Did not use the indoor pool myself but the kids had a blast. Free parking, by the main highways. Excellent.. Would go back again

Review collected in partnership with Hilton Hotels & Resorts

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McLean, Virginia
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed March 11, 2015

I've been a Hilton Diamond Member for 10+ years, so this review comes with some creditability. I stayed here in the past, and it was a decent property, but upon returning this time, I can honestly say it will be my last time. In fact, I'm checking out early. Where to begin the review... 1. Check-in. I asked for a... More 

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Michael F, Director of Sales at Hilton Montreal/Laval, responded to this review

Derek, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with your experience. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our... More 

quebec, Canada
1 review
5 of 5 stars Reviewed March 7, 2015

upon arrival everything went smooth, the employees were very nice and helpfull. The check in was fast and very easy. Room was big and clean and everythin was spotless. Very quiet and the beds are comfy. The restaurant has plenty of choice for your breakfast an again the employees are very nice and helpfull. All over we enjoyed our stay... More 

Review collected in partnership with Hilton Hotels & Resorts

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Toronto, Canada
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 22, 2015

as a Diamond member I have stayed in many Hilton properties in my time including this one but I must say this was my last time at this property. The hotel has been undergoing renovations for some time which is good it was long overdue. The rooms are still dated (low counters in the bathroom, terrible air conditioning) even though... More 

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Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 15, 2015

Our stay was overall quite impressive. The rooms are surprisingly huge, the restaurant is fantastic with great food, and amenities are impressive. That being said, beware of the noise... There were A LOT of pre-teens and children staying at the hotel, which seems to be very common. We could not even enjoy the hot-tub/pool area as there were far too... More 

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Stittsville, Canada
1 review
5 of 5 stars Reviewed February 1, 2015

Great hotel location very close to a large mall. This is the 2nd time we stayed there with a few teams of skaters and parents. They really cater to teams. The staff were always smiling and helpful, willing to help with anything. Best hotel for client service and value! Absolutely recommend this hotel for teams.

Review collected in partnership with Hilton Hotels & Resorts

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Toronto
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 15, 2015

While the hotel is in obvious need of a facelift, the good news is that they are in the midst of renovations. The staff were friendly and very helpful, and the hotel was clean. Had a great sleep in a comfy bed as you grow to expect at the Hilton, but things like no water pressure in the shower, toilet... More 

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USA - Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 26, 2014 via mobile

I stay in Hilton properties almost exclusively and this one certainly does not live up to the Hilton standard. While the staff is very courteous and willing to help, there are some bare minimum characteristics in which this hotel currently falls short. First, I have stayed at this hotel for 3-4 night stays four times in the past six months... More 

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Michael F, Director of Sales at Hilton Montreal/Laval, responded to this review

Thank you for your feedback in regards to water temperature. We encountered an issue with our water heater and it was quickly addressed, however, I apologize that it wasn't resolved sooner. We are currently replacing our old unit and don't foresee any additional issues. Thank you again for your review and I invite you to stay with us the next... More 

se adele, Canada
1 review
5 of 5 stars Reviewed December 20, 2014

we love this hotel-and the personnel is very professionnal. The cleaness of the suite were very ok- the cuisine and the chef make good food-the reception hotel personnel is very kind -the restaurant - the Gragliata is very a nice place tohave a diner and the personnal is exceptionnal.

Review collected in partnership with Hilton Hotels & Resorts

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