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Hilton Montreal/Laval

#2 of 14 Hotels in Laval
Certificate of Excellence
3.5 of 5
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2225 Autoroute des Laurentides, Laval, Quebec H7S 1Z6, Canada
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1 room 1 adult
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Hilton Montreal\/Laval
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304 Reviews from our TripAdvisor Community

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Bridgetown, Barbados
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I really liked this hotel. Clean rooms,welcoming lobby, quiet environment and the service was excellent. I will stay here again when in the area. I highly recommend to anyone planning a trip to Laval Qc. The rooms

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank TheLimabean
Dedham, Massachusetts
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a Hilton Honors member, I always look first for a Hilton hotel when we travel. My husband and I stayed here just after Christmas and were treated as if we were staying at a B&B rather than at a large hotel. Alexandra at the front desk was most helpful in suggesting we take the subway into Montreal and made... More 

Helpful?
Thank JackieJoM
Sarah_ElH2225, Guest Relations Manager at Hilton Montreal/Laval, responded to this review

We are glad to notice that you have enjoyed your stay and the service you've received from our employees! We will make sure that your next visit will be beyond your expectations. We look forward to welcoming you back to our hotel in a not too distant future. Sincerely, Sarah El Hanachi Guest Service Manager Hilton Montreal/Laval selhanachi@hilton-laval.com 450-682-2225 More 

Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at te hotel for one night last week. I did not have a chance to try out the food and beverage services, but I really liked the upgrades to the rooms. I would recommend this hotel as it is clean and closed to shopping and attractions.

Helpful?
Thank Malindi168
Sarah_ElH2225, Guest Relations Manager at Hilton Montreal/Laval, responded to this review

We are glad to notice that you have enjoyed your stay and the service you've received from our employees! We will make sure that your next visit will be beyond your expectations. We look forward to welcoming you back to our hotel in a not too distant future. Sincerely, Sarah El Hanachi Guest Service Manager Hilton Montreal/Laval selhanachi@hilton-laval.com 450-682-2225 More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Friendly staff, very clean and organized hotel. Had the junior suite and it was excellent for a family. We had breakfast each day and many options available. The gym is ample and will satisfy most work outs.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank carlos l
Sarah_ElH2225, Guest Relations Manager at Hilton Montreal/Laval, responded to this review

We are glad to notice that you have enjoyed your stay and the service you've received from our employees! We will make sure that your next visit will be beyond your expectations. We look forward to welcoming you back to our hotel in a not too distant future. Sincerely, Sarah El Hanachi Guest Service Manager Hilton Montreal/Laval selhanachi@hilton-laval.com 450-682-2225 More 

ct, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

is one persone en the restaurant the same persone in the bar and for my surprise the same persone is the wittier and to make better the same and same persone do the room services delivery INCREIBLE TAKE TO LONG FOR GET ANITHING

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jose A
Michael F, Director of Sales at Hilton Montreal/Laval, responded to this review

Dear Jose A, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Moncton, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

bathroom not cleaned properly, found hair and shampoo drops in the tub. Dinner in the restaurant pretty good if you order from the "express" 2 course menu which is different each evening, the breakfast buffet is forgettable. Cheap bacon and powdered eggs, just go for the continental.

Helpful?
Thank Melanie H
Sarah_ElH2225, Guest Relations Manager at Hilton Montreal/Laval, responded to this review

We apologize for the room not being cleaned properly; please be assured that this does not represent the standards we like to uphold in our establishment. We have passed along your comments to both our Housekeeping Manager as well as our Chef (regarding the breakfast buffet). We thank you for your honest feedback as it well help us better ourselves... More 

Barrie
2 reviews
5 of 5 stars Reviewed 4 weeks ago

As a Hilton Honors Member i always try and book with Hilton,This Particular Hotel is just right,its close to most of the Highways all Great Restaurants and the Friendliness of the front desk staff great the cleanliness of the rooms free internet goes hand in hand with the Hilton Brand i for one will return as Quebec is one of... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin K
Sarah_ElH2225, Guest Relations Manager at Hilton Montreal/Laval, responded to this review

We are glad to notice that you have enjoyed your stay and the service you've received from our employees! We will make sure that your next visit will be beyond your expectations. We look forward to welcoming you back to our hotel in a not too distant future. Sincerely, Sarah El Hanachi Guest Service Manager Hilton Montreal/Laval selhanachi@hilton-laval.com 450-682-2225 More 

WINNIPEG, Canada
1 review
5 of 5 stars Reviewed December 23, 2015

My complete stay was excellent from my check in to my check out. I found the staff to be very professional and courteous even though I didn't speak French. I would defiantly recommend this hotel to other people.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Trevor H
Sarah_ElH2225, Guest Relations Manager at Hilton Montreal/Laval, responded to this review

We are glad to notice that you have enjoyed your stay and the service you've received from our employees! We will make sure that your next visit will be beyond your expectations. We look forward to welcoming you back to our hotel in a not too distant future. Sincerely, Sarah El Hanachi Guest Service Manager Hilton Montreal/Laval selhanachi@hilton-laval.com 450-682-2225 More 

Guelph
Level Contributor
119 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

Amazing bed and pillows. Amazing buffet breakfast with salmon, cheeses, crepes and much more. Renovated room is great. Bathroom is good. Tub didn't hold water though. Nice amenities (soap etc). Fan works in bathroom which is a bonus. Not enough lighting at the sink though. Room 212. Would stay again.

Helpful?
Thank canuktrekker
Sarah_ElH2225, Guest Relations Manager at Hilton Montreal/Laval, responded to this review

We are glad to notice that you have enjoyed your stay and the service you've received from our employees! We thank you for your comment regarding the lighting in the bathroom; be assured that it has been passed on to our General Manager. We look forward to welcoming you back to our hotel in a not too distant future. Sincerely,... More 

Ontario, Canada
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 15, 2015

Stayed here December 3-6, 2015. Upgraded my room to a suite with a kitchenette and King sized bed in a separate bedroom. The room was large and very clean, had a cooktop with 2 burners, full size fridge, dishwasher and microwave. Dishware was adequate. The bed was comfortable, brought my own pillows so can not comment on their pillows as... More 

Helpful?
Thank HAACAM
Sarah_ElH2225, Guest Relations Manager at Hilton Montreal/Laval, responded to this review

We are glad to notice that you have enjoyed your stay and the service you've received from our employees! As mentioned in your review, a humidifier is indeed available upon request. Also, should you experience any trouble with the Internet access, please be advised that you may contact the front desk, 24/7, and our tech team will gladly help resolve... More 

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