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Sheraton Laval Hotel

2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
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Sheraton Laval Hotel
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177 Reviews from our TripAdvisor Community

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Traveler rating
    43
    73
    31
    16
    14
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44
29
11
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • German first
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  • Portuguese first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (43)
  • Jun-Aug only
    (61)
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    (46)
  • Dec-Feb only
    (27)
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Laval, Canada
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This renowned hotel chain has this particular one in a very unique location.Easy access to downtown,since it is off autoroute 15 whic connectassto Décarie expressway! The unique thing is ,ir is within walking distance to one of our major shopping centers,the Carrefour Laval !Business men that bring non parisipants to their conventions ,can concentrate on business ,since wife and kids... More 

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Montreal, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Changing dates for an event without getting charged was impossible. Didn't appreciate the conversation leading to no possibilities for a date change. In fact, they never replied to my written complaint. Will never plan at this location and will not recommend our partners.

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1 review
4 of 5 stars Reviewed 3 weeks ago

I write this review as a caution to fellow Starwoods program members who may wish to use their points to stay at this hotel. The hotel does not provide any opportunities to use your points to upgrade or to purchase any extras. Also, the room they provided faced a brick wall.

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Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was wary of booking here because so many reviewers have commented on the noise from the highway. At check-in, we asked for a room overlooking the adjacent Carrefour, Laval shopping centre, but we ended up in one that overlooked the Carrefour and the highways. I did not find the noise to be a problem at all, and I am... More 

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Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on business for two nights in a recently refurbished room. The room was clean and well laid out. The conference area was very large. The hotel catered the food which was surprisingly very good.

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Michael F, Directeur général at Sheraton Laval Hotel, responded to this review

Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us in our newly renovated rooms. It would be our pleasure to have you stay with us again to enjoy the level of quality and service we do provide. Best regards, Yanick Pazzi General Director More 

Denver, Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 13, 2015

DO NOT STAY HERE because: 1. The furniture are so old and beat up with scratched up like it is beyond disgusting. And we stayed in the Club Floor with access to the club lounge. I can't imagine how much more beat up and disgusting the traditional rooms in the non-Club Floor would be like. 2. The vent in the... More 

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Grand Bend, Canada
Level Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed May 30, 2015

We stayed here on our way to Quebec City. We were travelling the north shore so our stay here allowed us to miss the traffic of Montreal. The reception desk was friendly and efficient. We are a Starwwood Preferred Guest so we were able to get on the Club Floor which was an absolute plus. The room was large with... More 

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Michael F, Director of Sales at Sheraton Laval Hotel, responded to this review

Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. It is always appreciated to hear that you had a beautiful experience. It would be our pleasure to have you stay with us again to enjoy the level of service we do provide. Best regards,... More 

Morristown, New Jersey
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 26, 2015

We are in Laval once or twice a year and have always had an excellent stay at this hotel. It looks undistinguished from the outside, but the inside is spacious and nicely done. All the staff are warm and friendly and helpful. The rooms are just what you want them to be - enough light in the right places, a... More 

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Collingwood, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

We booked ourselves and a number of guests into the Sheraton. The staff was more than accommodating and friendly. The rooms were very clean and nice although some had not yet been updated. The beds were very comfortable. A great stay for all. The hotel is right next to the Carrefour mall, which is an amazing place! We will definitely... More 

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Salaberry-de-Valleyfield, Canada
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 2, 2015

I was attending a conference and stayed one night. Upon check-in, I could clearly hear the people in the next room speaking at normal volume. I suspected it was because there were connecting doors on either side of my room. Front desk managed to find me a much quieter and seemingly newer / renovated room, to my great satisfaction. The... More 

Was this review helpful? Yes
Michael F, Directeur général at Sheraton Laval Hotel, responded to this review

Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. We are happy to hear that you liked our new renovated room and your overall experience at the Sheraton Laval. It would be our pleasure to have you stay with us again to enjoy the... More 

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