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Sheraton Laval Hotel

2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
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Sheraton Laval Hotel
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Sheraton Laval Hotel
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162 reviews from our community

Traveler rating
    39
    65
    31
    15
    12
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39
27
10
63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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laval
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

My sister in law made a Brunch reservation(11people)at La Piazza restaurant for the family to celebrate my father in law 80th birthday the 22-03-2015,she was told by Giovanni(manager) during the reservation the $35 price per guest plus extra for drinks/wine/coffee,which was fine with all of us,Francoise our waitress was very efficient explaining the menu with the buffet,I had 6 guests... More 

Was this review helpful? Yes 1
Michael F, Director of Sales at Sheraton Laval Hotel, responded to this review

We strive to provide each guest with a positive and memorable brunch experience and we are sorry to have made this impression. If we may be of any additional assistance or if you would like to discuss your stay further, please do not hesitate to contact us directly. More 

Ottawa, Canada
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Sheraton in Laval is an excellent choice for business travel when in the area. The hotel is upscale and the staff are extremely professional. The room was well appointed and clean, with all the amenities needed for comfort. The restaurant offered a more than adequate buffet breakfast. It is easy to get to and from, providing ready access to... More 

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ontario
Contributor
13 reviews 13 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed 3 nights for a recent conference. The hotel was fully booked and packed with conference attendees. Check in was smooth with a short wait. I was given a 7th floor room facing the parking lot. It was fairly quiet, but I could hear snowplows from about 4:30 am. Turning on the fan in the room drowned them out with... More 

Was this review helpful? Yes 1
Longueuil Annex, Quebec, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed February 17, 2015

nice clean environment friendly athmosphere area bed room amenities is perfect grand comfortable rooms excellent sheets and pillows are very appreciated indeed for the price paid !!! what s nice is there s a steam room in this hotel wow !!!

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NYC
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 17, 2015

Checked into the Sheraton Laval while traveling with my fiancé for Valentines wknd. Overall I was happy with the hotel. Clean rooms and helpful staff. The highlight of our stay was the spa facility downstairs that has a nice swimming pool, Jacuzzi and steam/sauna room. The hotel is also very closely situated across a parking lot from a large shopping... More 

Was this review helpful? Yes 2
Mesquite, Texas
Top Contributor
57 reviews 57 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

Love that it was within walking distance to the Mall and several restaurant choices. Hotel staff was very friendly and enjoyed the green choice program. Room service was prompt and food selections were above average for hotel food. Traveled with co-workers and made use of bar area for impromptu meeting with team and felt no judgements since we only ordered... More 

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Montreal, Canada
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 20, 2015 via mobile

I've stayed at this hotel 2 times when I visit Quebec. Both times I've ordered room service for dinner, and they took almost 1 hour to bring the food. The second time, we got it for free (if it's over 30 minutes, free of charge). The pool was pretty clean, and we enjoyed the whirlpool. The steamroom wasn't working the... More 

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656MichaelF, Front Office Manager at Sheraton Laval Hotel, responded to this review

Good Day, Thank you for your comments. I would like to apologize for the delay in room service. I would like to address it more seriously if please rach out to us so we can find out what happened on those occasions. Your feedback is really helping us in always getting better! Thank you for taking the time to write... More 

Saint Thomas, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 6, 2015

My fiance and I stayed at this hotel for our trip to Montreal. The concierge staff and front desk staff are wonderful. The hotel itself it very clean and kept. It is not very far to get to Montreal and the concierge was great at suggesting we take the subway. Rooms are spacious, clean and, comfortable. Restaurant food in great,... More 

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656MichaelF, Front Office Manager at Sheraton Laval Hotel, responded to this review

Dear Guests Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will mention the good comments to Justin our concierge. He will be very pleased! Sincerely, The Sheraton Laval Team More 

Montreal, Canada
Top Contributor
55 reviews 55 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 2, 2015

Well located at the intersection of Highways 15 and 440, the Sheraton Laval is a good place to stay. The hotel has a convention centre and usually fills up quickly. Be sure to reserve in advance. It is located within walking distance of a large shopping centre and restaurants.

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Gatineau, Canada
Top Contributor
62 reviews 62 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 23, 2014

We stayed here as a family for a hockey tournament. Check in was quick and staff was plesant and helpful throughout our stay. The room size was good. The furniture looked tired, but the beds were really comfortable, which is more important. The hotel organized a buffet in a private room for our team. The food was good and staff... More 

Was this review helpful? Yes
656MichaelF, Front Office Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Also to help you with a futur stay. The restaurant does offer children meal that can hopefully help you out. Don't hesitate to ask the Front Desk team for suggestions it will be... More 

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