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Sheraton Laval Hotel

2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
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Sheraton Laval Hotel
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174 Reviews from our TripAdvisor Community

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Traveler rating
    43
    71
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Toronto, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

I was wary of booking here because so many reviewers have commented on the noise from the highway. At check-in, we asked for a room overlooking the adjacent Carrefour, Laval shopping centre, but we ended up in one that overlooked the Carrefour and the highways. I did not find the noise to be a problem at all, and I am... More 

Was this review helpful? Yes
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on business for two nights in a recently refurbished room. The room was clean and well laid out. The conference area was very large. The hotel catered the food which was surprisingly very good.

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Michael F, Directeur général at Sheraton Laval Hotel, responded to this review

Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us in our newly renovated rooms. It would be our pleasure to have you stay with us again to enjoy the level of quality and service we do provide. Best regards, Yanick Pazzi General Director More 

Denver, Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

DO NOT STAY HERE because: 1. The furniture are so old and beat up with scratched up like it is beyond disgusting. And we stayed in the Club Floor with access to the club lounge. I can't imagine how much more beat up and disgusting the traditional rooms in the non-Club Floor would be like. 2. The vent in the... More 

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Grand Bend, Canada
Level Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed May 30, 2015

We stayed here on our way to Quebec City. We were travelling the north shore so our stay here allowed us to miss the traffic of Montreal. The reception desk was friendly and efficient. We are a Starwwood Preferred Guest so we were able to get on the Club Floor which was an absolute plus. The room was large with... More 

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Michael F, Director of Sales at Sheraton Laval Hotel, responded to this review

Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. It is always appreciated to hear that you had a beautiful experience. It would be our pleasure to have you stay with us again to enjoy the level of service we do provide. Best regards,... More 

Morristown, New Jersey
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 26, 2015

We are in Laval once or twice a year and have always had an excellent stay at this hotel. It looks undistinguished from the outside, but the inside is spacious and nicely done. All the staff are warm and friendly and helpful. The rooms are just what you want them to be - enough light in the right places, a... More 

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Collingwood, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

We booked ourselves and a number of guests into the Sheraton. The staff was more than accommodating and friendly. The rooms were very clean and nice although some had not yet been updated. The beds were very comfortable. A great stay for all. The hotel is right next to the Carrefour mall, which is an amazing place! We will definitely... More 

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Salaberry-de-Valleyfield, Canada
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 2, 2015

I was attending a conference and stayed one night. Upon check-in, I could clearly hear the people in the next room speaking at normal volume. I suspected it was because there were connecting doors on either side of my room. Front desk managed to find me a much quieter and seemingly newer / renovated room, to my great satisfaction. The... More 

Was this review helpful? Yes
Michael F, Directeur général at Sheraton Laval Hotel, responded to this review

Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. We are happy to hear that you liked our new renovated room and your overall experience at the Sheraton Laval. It would be our pleasure to have you stay with us again to enjoy the... More 

Ontario
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 27, 2015

We stayed at the Sheraton Laval last summer and booked our stay this time based on the experience. Though our stay was shorter, the cleanliness, location and comfort were tops, and we'll be staying there again, I dare say. (I meant to ask what brand of mattress they use, because I found it really comfortable.) It was really quiet, as... More 

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1 review
4 of 5 stars Reviewed April 20, 2015

Very clean, nice pool, gym, and breakfast. Definitely would come again.The pool is big and clean and has a jacuzzi. The gym is very well equipped and also clean. The rooms are big and clean, the beds are very confortable.

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Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 17, 2015

Back again and this time for a week. Everything went so smoothly. Beds were so comfortable; fell asleep quickly and like a log. This is a big deal as I sleep easily only in certain hotels. This is my go-to hotel in Laval. Lots of space in the lobby so it's actually a place to hangout a bit. The gym... More 

Was this review helpful? Yes
Michael F, Director of Sales at Sheraton Laval Hotel, responded to this review

Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. It would be our pleasure to have you stay with us again to enjoy the level of service we do provide. Best regards, Yanick Pazzi General Manager More 

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