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Sheraton Laval Hotel

3.5 of 5 2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
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Sheraton Laval Hotel
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Sheraton Laval Hotel
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153 reviews from our community

Traveler rating
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    30
    14
    12
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38
26
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56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mesquite, Texas
Top Contributor
56 reviews 56 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Love that it was within walking distance to the Mall and several restaurant choices. Hotel staff was very friendly and enjoyed the green choice program. Room service was prompt and food selections were above average for hotel food. Traveled with co-workers and made use of bar area for impromptu meeting with team and felt no judgements since we only ordered... More 

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Montreal, Canada
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed at this hotel 2 times when I visit Quebec. Both times I've ordered room service for dinner, and they took almost 1 hour to bring the food. The second time, we got it for free (if it's over 30 minutes, free of charge). The pool was pretty clean, and we enjoyed the whirlpool. The steamroom wasn't working the... More 

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656MichaelF, Front Office Manager at Sheraton Laval Hotel, responded to this review

Good Day, Thank you for your comments. I would like to apologize for the delay in room service. I would like to address it more seriously if please rach out to us so we can find out what happened on those occasions. Your feedback is really helping us in always getting better! Thank you for taking the time to write... More 

Saint Thomas, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My fiance and I stayed at this hotel for our trip to Montreal. The concierge staff and front desk staff are wonderful. The hotel itself it very clean and kept. It is not very far to get to Montreal and the concierge was great at suggesting we take the subway. Rooms are spacious, clean and, comfortable. Restaurant food in great,... More 

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656MichaelF, Front Office Manager at Sheraton Laval Hotel, responded to this review

Dear Guests Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will mention the good comments to Justin our concierge. He will be very pleased! Sincerely, The Sheraton Laval Team More 

Montreal, Canada
Top Contributor
55 reviews 55 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well located at the intersection of Highways 15 and 440, the Sheraton Laval is a good place to stay. The hotel has a convention centre and usually fills up quickly. Be sure to reserve in advance. It is located within walking distance of a large shopping centre and restaurants.

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Gatineau, Canada
Top Contributor
51 reviews 51 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 23, 2014

We stayed here as a family for a hockey tournament. Check in was quick and staff was plesant and helpful throughout our stay. The room size was good. The furniture looked tired, but the beds were really comfortable, which is more important. The hotel organized a buffet in a private room for our team. The food was good and staff... More 

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656MichaelF, Front Office Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Also to help you with a futur stay. The restaurant does offer children meal that can hopefully help you out. Don't hesitate to ask the Front Desk team for suggestions it will be... More 

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 30, 2014

The brunch is in an open area and a smaller room attached which I believe is actually the bar in the evening. The food was buffet style and was very good. They had a good selection of food, not totally italian However, if you wanted eggs you had to line up outside the eating area, in the hallway, and wait... More 

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Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 17, 2014 via mobile

The only reason I gave this place 2 stars and not 1 is because most employees are nice and the food was decent. The room was very uncomfortable. We booked a suite. The heating system was terrible. Every 5 minutes you hear the sound of a bulldozer (the heating system) turn on and work for 5 minutes like a tractor... More 

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Victoria, Canada
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 10, 2014

This was a pleasant stay. Attended a conference being held at the hotel. Had most of the meals in the hotel, food was very good, staff paid attention to details the rooms were pleasant and the bed quite good. , Would stay here again.

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New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2014

This Hotel is very close to a main highway going North and south. Across from the hotel is a big shopping center were people can spend the whole day and enjoy different kinds of food. The hotel itself is very comfortable and the whole staff is very helpful with the language.

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Toronto, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 25, 2014

In preparation for a family reunion, I called in advance as two of the reservations had special requirements. While the delivery wasn't perfectly executed, I will give Sophie at the front desk an A for effort. One issue is that my mom is in a wheelchair and the room that they set aside to accommodate her wasn't wheelchair accessible, nor... More 

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Additional Information about Sheraton Laval Hotel

Address: 2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
Location: Canada > Quebec > Laval
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Laval Hotel 3.5*
Number of rooms: 245
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Also Known As:
Sheraton Laval Hotel Quebec
Sheraton Hotel Laval
Laval Sheraton

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