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Sheraton Laval Hotel

2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
Hotel amenities
1 room 1 adult
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Sheraton Laval Hotel
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211 Reviews from our TripAdvisor Community

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Canada
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I have had the opportunity to stay at this hotel several times. If you have a car and do not need to be in downtown Montreal then this is a very good SPG option. My most recent stay was similar to my previous stays. The staff at the front desk were very friendly and remembered my name. SPG status recognition... More 

Helpful?
Thank ctsv50
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you very much for this amazing review. We are very happy to be your hotel of choice when you are in Laval. We are almost done with our room renovations and are thrilled that our guests love our new decor. It is always a pleasure to welcome you in our Sheraton Laval way and we hope to... More 

Gatineau, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed twice at this property and I don't understand that they don't have a better rating. The rooms are clean. The service is good. The breakfast is soooo big and awesome. The pool area is perfection and spa like. What more do people need?

Helpful?
Thank stephlaroc
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Stephlaroc, Thank you for such an amazing review! we are very happy that you love our property and you keep coming back. We hope to see you again soon More 

Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was at the hotel for an annual sales conference. The service is excellent and for anyone thinking of the Sheraton as a business venue, the hotel is great. All our meals were buffet type except for one sit-down dinner and all were excellent. The desert table will test anyone's willpower.

Helpful?
Thank Malindi168
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Malindi, Thank you for your review. We are very pleased that you have enjoyed your stay and conference at the Sheraton Laval. We hope to welcome you again during your next stay in Laval. More 

Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 5, 2016

We enjoy staying at the Sheraton Laval because it's halfway between my family in Laval and Montreal. The rooms are clean and pretty with beds smartly dressed in crisp white sheets and duvets. Pillows are excellent and abundant and the beds are just right, not too firm or soft. The food in the restaurant is quite good and room service... More 

Helpful?
1 Thank beefair2014
656MichaelF, Front Office Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review regarding your recent stay with us. We are delighted you enjoyed your time with us. It would be our pleasure to have you stay with us again to enjoy the level of service we do provide. Best regards, More 

Montreal, Canada
Level Contributor
101 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

The room was clean comfortable. Staff was friendly. Restaurant service was good. Food was tasty. Variety was good. I like the way the food was set up for display and service. For main course I chose the Chilean Bass. Fish was fresh. We had a fun time and we did not have to drive after!

Helpful?
Thank eyelovespas
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your stay. We are glad that you enjoyed your stay at the Sheraton Laval. We hope to welcome you back soon at the property. More 

Philadelphia, Pennsylvania
Level Contributor
215 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed December 2, 2015 via mobile

The only reason I decided to stay here was the close proximity to a business I was visiting and the fact that marriott bought starwood. This is a mixed review with plusses and minusses. First there is a sign in the lobby regarding refurbishment of rooms. Good as the hotel a bit dated. The room is decent, but a little... More 

Helpful?
1 Thank theebdk
Michael F, Directeur général at Sheraton Laval Hotel, responded to this review

We strive to provide each guest with a positive and memorable stay and we are sorry to have made this impression. We look forward to having another opportunity to show you the world class hospitality you deserve, should you return to our area in the future. If we may be of any additional assistance or if you would like to... More 

Gatineau, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 26, 2015

This hotel is close to shopping and great reastaurants. The hotel rooms were very clean and modern. Some rooms were just being renovated but the construction was not apparent. Those seccions of the floors were closed off! I am sure all is finished by now - but a good question to ask. The price is mid range, but they do... More 

Helpful?
1 Thank JCV-Canada
Caledonia, Michigan
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 24, 2015 via mobile

Service and hospitality was great. Food was good quality but seems pricey for the venue. Concierge services were excellent, Francis deserves a 5 star rating for caring for guest's needs! Location is a little tricky in and out. The spa was good quality with reasonable prices.

Helpful?
Thank tjbbackdoc
New York City, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 16, 2015

From check in... to check out... expect indifference and incompetence with the crew running the front desk. Sadly the company I work for uses this hotel for an annual meeting so this is the 3rd visit and each one gets more painful. I will say there was an older waitress in the lobby restaurant who was delightful and really cared... More 

Helpful?
1 Thank DavidRockwell
Los Angeles, California
2 reviews
1 of 5 stars Reviewed October 15, 2015

This has to be the worst experience I have ever had in a hotel. I never write reviews. But on this occasion I feel I must. I rented a one bedroom suite for my 84-year-old mother and myself. The room was old with stained carpets the heater never worked the entire time we were there without the help of there... More 

Helpful?
Thank RHallak
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