Front desk was friendly and quick with service on check-in. Breakfast at the restaurant was great. However after a long day in the city, get back to our room to find it not made up. No staff available to clean it, front desk to arrange for new towels to be bought up. One hour later still no towels, have to... More

We spent the labor day weekend at this hotel while visiting friends in Montreal. The hotel is great but the beds are the hardest beds I've ever slept on. What;s the use of having a hotel with all the amenities if you cannot get a good night sleep. More

Fairly new, nice hotel. No wi-fi in rooms, huh? Managed to royally mess up my billing, including assigning someone elses name to my PC card. That is a no-no. Otherwise it's just fine. 7/10 More

After suffering thru four hours of traffic thru Montreal I am met by the front desk staff telling me the only room available is a smoking two queens standard after booking and paying for an upgraded king deluxe NON smoking. I have an allergy for smoke and noted that on my reservation. She said because I booked on the Internet... More

This hotel seems to be renovated or new we are not sure. It is in a great location and very clean, average and nothing special. We were disappointed with the customer service. When we arrived, no one at the front desk to greet guests. We waited for approximately ten minutes, we called out loud and no one answered, no bell.... More

Stayed in this hotel for a week of business meetings. Generally it was OK, one of the elevators was broken a third of the time I was there. The real letdown was the poor service in the resturant that was open for breakfast. After 3 or so days, they finally seemed to figure out that we were going to be... More

Hotel is located in a nice area in Laval, 5 minutes drive to the closes metro station. Staff in hotel was not so helpful or attentive when asking for directions or hotel amenities. Room was spacious, comfortable beds and quiet. More

I booked this hotel on reduced Priority Club points, and I guess since it was free and the hotel itself is okay, I can't really complain. By "okay", I mean I slept well, the room was clean, and the hotel was a quick 20-min drive to Downtown Montreal. What I didn't like about this hotel are the following: - The... More

I had some very important business meetings. I drove in to the hotel. I ask to be put in room facing the back due to the landing strip lighting projected on the hotel. The staff looked at me and smiled. Got to my room and my request was not given, I am facing the front parking What ever to tired.... More