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The Hotel on Pownal

Certificate of Excellence
Hotel website
146 Pownal Street, Charlottetown, Prince Edward Island C1A 3W6, Canada
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The Hotel on Pownal
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264 Reviews from our TripAdvisor Community

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Traveler rating
    130
    96
    33
    3
    2
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100
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
  • All months
    (264)
  • Mar-May only
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Warwickshire, England
Level Contributor
164 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed yesterday NEW

In its own publicity this is described as a boutique hotel (which is what we had asked for)l, which conjures images of stylish, high end, luxurious rooms with top quality linens and lots of extra touches of individuality. This is definitely NOT in that class. It is hard to understand the reviews which say it is - perhaps they have... More 

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thornhill, ontario
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Do not be fooled by the drive in motel look of this hotel. This is a boutique hotel and well worth the stay. Once you walk in the lobby, you will be very impressed. The Staff at this Hotel are outstanding, especially Jason. They are friendly, informative and eager to help make your stay a pleasant experience. The Hotel is... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

We're so glad you enjoyed your experience, in particular, our weeknight guest reception and wonderful guest service team. We have passed along your compliments to Jason – we think he’s pretty great too! Thank you for taking the time to write such a kind review. More 

Norfolk, Nebraska
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to Charlottetown to spend our 25th anniversary. We did our honeymoon on PEI and wanted to spend 2 nights in Charlottetown. Like the other Charlottetown properties, this is right in the middle of all the sites of the town. The room was surprisingly nice considering the fact that outside is nothing to remark about. Since we don't hang in... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you for taking the time to share your experience. Congratulations on your 25th Wedding Anniversary! We hope to see you again the next time you're in Charlottetown. More 

Hartford, Connecticut
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I really enjoyed the Hotel on Pownal. It's a great locale with perfect access to the downtown but without the busier street traffic. I believe we were upgraded to a suite and we were extremely happy with our room. Quite nice bedding and the staff was spot on as was the very pleasant breakfast in the morning... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you so much for sharing your experience here. I'm so glad you enjoyed your stay and I am especially proud of your compliments regarding our team – I think they're pretty great too! Come see us again soon! More 

Fredericton, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent two nights here with my wife and two daughters. Nice parking lot with free parking. Front desk workers were very friendly during check in and let us into our room early. Room was very clean and pleasant. Double beds were a little smaller than we're used to but were very comfortable. Very good TV with an excellent selection of... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you so much for the kind review! I'm delighted to hear that you feel as though we've thought of everything - what a compliment! We really enjoyed having you and your family as our guests and we hope you'll come back and visit us soon. More 

Blue Springs, Missouri
1 review
3 of 5 stars Reviewed 3 weeks ago

After travelling for over 24 hours - due to flight delays - we get to the hotel only to find that our room was on the second floor and there is no elevator. I will say that the staff was friendly, and the guy behind the desk did offer to carry our luggage up to the room for us. My... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you for taking the time to write your review. I'm sorry we failed to meet your expectations with our Greener is Cleaner program. I am very happy to hear though, that you found our team friendly. We have found the iPhone charger in question and will have it shipped to you directly as soon as possible. I'll be contacting... More 

Warrnambool, Australia
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On arrival everything seemed OK until we found that the room we had booked from Australia was on the first floor with no lift and no parking available. When we explained that we could not access physically the first floor we were then offered an alternate room at the back of the Hotel at ground level. Having taken possession of... More 

Was this review helpful? Yes 1
Megan M, General Manager at The Hotel on Pownal, responded to this review

I am so sorry that the room you booked was not suitable for you. We are working on updating our website to provide a clearer picture of the layout of our property and the lack of an elevator. I cannot apologise enough for you having to re-pack and move – this was definitely an error on our part. I would... More 

Cardiff, United Kingdom
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for two nights. Rooms were comfortable. There is no restaurant for dinner however a complimentary breakfast is served in the small dining room. We were offered complimentary coffee and cookies/cake in the afternoon and wine/beer is served early evening. The hotel is convenient for shops and other restaurants and only short walk to the waterfront. Great little hotel... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you for the positive feedback, Bev! We think we have a pretty great little hotel too! So happy to hear you had an opportunity to enjoy the coffee, tea, and treats available in the lobby and that our weeknight guest reception was a hit. I hope we'll see you again soon! More 

Halifax, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2015

I had a the pleasure of staying here over the weekend with a friend of mine and we had a great time. The hotel could not have been more perfectly located near shopping, restaurants and bars, not to mention a short walk from the waterfront. The hotel was clearly renovated recently and looks great. I did notice a few things... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you so much for sharing your review Stephanie! It means a lot to us that you would recommend us to your family and friends - that's one of the best compliments we can receive! We continuously work on updating our property so I'm sure you'll see more changes the next time you're here! More 

2 reviews
4 of 5 stars Reviewed June 20, 2015

From stepping through the doors on Sunday night to my departure wee early morning three days later, the service was impeccable and friendly. The staff went out of their way to assist. The complimentary breakfast was delicious with different hot menu choices every day. The gym was small but well equipped. My room was spacious; the bed very comfortable; the... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you so much for the complimentary review, Joane S! I’m so happy you found your stay so enjoyable. To hear that you found our service to be “impeccable” makes my day! Come visit us again soon! More 

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