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The Hotel on Pownal

Certificate of Excellence
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146 Pownal Street, Charlottetown, Prince Edward Island C1A 3W6, Canada
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The Hotel on Pownal
The Hotel on Pownal
The Hotel on Pownal
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254 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlottetown, Canada
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at the Hotel on Pownal many times in the past few months. The staff are amazing; from making the reservation, to check in, to providing information about their services & local points of attraction. They even helped with my luggage & called my room a few minutes after I settled into the room to see if I... More 

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Montreal, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was the first time for me staying at the Hotel on Pownal, let me tell you I was pleasantly surprised. Service, staff, room cleanliness etc were top notch. It's a couple of minutes by foot away from some amazing restaurants. The front desk staff was very helpful and very friendly. Free parking, very good continental breakfast, I will certainly... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Chris, thank you for the kind feedback and for taking the time to share your review. One of the best parts of our job is seeing the look of surprise and delight on the faces of our first time guests. I'm so pleased you found our accommodations and service to be "top-notch" and I hope we'll see you again soon! More 

Riverview, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

4 of us ladies stayed at this hotel for the Boobie Boogie fund raiser held in Charlottetown and from the moment we walked through the door to the time we left we were treated like queens. Staff were amazing and went out of their way to make sure our stay was the best it could be. Late for breakfast and... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you so much for your glowing review, Karen! I'm delighted to hear that you and your friends were treated like royalty, and I'm grateful that The Hotel on Pownal got to be a part of a memorable evening for you all. We look forward to welcoming you here again! More 

Nowra, Australia
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a two night stay here and thoroughly enjoyed it. The staff at reception were very friendly and helpful with advice on where to go for dinner. Our room was clean, comfortable and spacious. The continental breakfast was included and offered a good selection of food. Each afternoon from 5pm to 6pm there was free beer or wine in... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you for taking the time to share your feedback, Bob! I'm so glad you enjoyed your stay and in particular, our complimentary weeknight guest reception – it’s one of our favorite amenities too! Thank you for choosing The Hotel on Pownal for your recent trip to Charlottetown, we hope you’ll get back to the Island to see us again... More 

pei
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed April 22, 2015

After checking in, the front desk called to make sure everything was ok. I relaxed in the room most of the evening. Enjoyed the large TV, free wi-fi and great downtown location. When booking online, I notified staff that we would b there for breakfast the next day. There was plenty to eat for a continental breakfast and lots of... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you so much for your wonderful feedback. We're so glad to hear you enjoyed your stay, and that you found our team to be helpful. We're pleased you had the opportunity to try our hotel, and we look forward to having you stay with us again! More 

Charlottetown, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 22, 2015 via mobile

Beautiful hotel , really friendly staff , clean and delicious breakfast. The room was a good size very clean,loved that you get a 10 gift card if you want to skip housekeeping. The staff was great to suggest restaurants and shopping however the evening wine and beer reception with fresh baked treats was excellent and someone even clean off our... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you for taking the time to share your positive experience at The Hotel on Pownal on both Facebook and TripAdvisor. We are very lucky to have a dedicated team of guest service professionals who go above and beyond to take care of our guests. Clearing the snow off of the vehicles in our parking lot after a snow storm... More 

1 review
5 of 5 stars Reviewed March 9, 2015

I recently stayed for a night at the Hotel on Pownal and was very pleased with the room and amenities. It is in the heart of the Downtown but in a very quiet location. Service was wonderful. Definitely recommend for a weekend that you want to get out and enjoy Charlottetown.

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

I'm so happy to hear you enjoyed your stay with us, Christina! Thank you for taking the time to share your experience. We love how our downtown location is convenient for exploring the city center, but also quiet enough for those who are looking to just relax. We hope you'll stay with us again soon! More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

I checked in last night for a one-night business stay at the Hotel on Pownal. In doing my hotel search, I forgot to check if the hotel had a restaurant in its lobby and it didn't, but thats totally my fault :P! The staff is very courteous and answered all of my questions. They actually let me have a extremely... More 

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

I’m so glad you enjoyed your stay with us, Melanie! Thank you for taking the time to post a review. As a boutique property we’re happy to have a bit more flexibility when it comes to accommodating late check-outs and other special requests. We hope you’ll be back again this summer to take full advantage of our beautiful downtown location. More 

Davie, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

Went to this hotel in February for my son's interview for vet school. We loved the location and the staff was so helpful with suggesting good restaurant options. There was a huge amount of snow, but the hotel parking lot remained shoveled and accessible throughout our stay. Only negative were the quality and quantity of towels. We did have to... More 

Was this review helpful? Yes 1
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you so much for sharing your positive experience, Alyson. We really enjoyed having the international Doctor of Veterinary Medicine candidates staying with us and hope that we provided a good example of the Island hospitality our little province is known for. I would also like to thank you for calling to our attention the issues you had with our... More 

1 review
5 of 5 stars Reviewed January 20, 2015

This place has the type of excellent service that I would expect from a pricier hotel but at a much better rate. Compared to the big-brand hotels in the area, this place is a cut above. The greeting at arrival was exceptional, even though I arrived late at night.

Was this review helpful? Yes
Megan M, General Manager at The Hotel on Pownal, responded to this review

Thank you so much for taking the time to share your review with other travelers. We're proud of our boutique hotel status, which allows us to offer the little extras and attention to detail our guests love. We hope to see you again at The Hotel on Pownal soon! More 

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