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All 26 Charlottetown hotels

Canada's Best Value Inn & Suites

2.0 of 5 Motel   |   20 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada
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Ranked #13 of 26 Hotels in Charlottetown
A recent review
3 of 5 stars reviewed 3 days ago
Allen_and_Georgia Gilberts Cove, Canada
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116 reviews from our community

Traveler rating
    45
    32
    24
    5
    10
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45
32
6
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
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English first
Gilberts Cove, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I think our stay here would have been fabulous if we had taken our friends advice and stayed in the main building which appears to have beautiful well appointed rooms..... Unfortunately we were swayed by the special on offer and were directed to a less than average room in the strip motel portion. Comfortable enough, but not what we were... More

Was this review helpful? Yes
Nancy L, General Manager at Canada's Best Value Inn & Suites, responded to this review

Thank you for adding your comments on your recent stay with us. I agree in that our Traditional Guestrooms are smaller than our Classic Guestrooms. Both offer good clean rooms, but the Classic is bigger and more to offer. I am pleased that everything else met your expectations from our staff to breakfast and even more pleased you will stay... More

Fairfax County, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

My family of four spent one night here during a visit to PEI. I found the photo on the website to be a bit deceiving since it shows the newer portion of the motel that houses the lobby, front office, breakfast area and some guest rooms. However, most of the guest rooms are part of an older, one-level, drive up... More

Was this review helpful? Yes
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review

Thank you for adding your comments on your recent stay with us. I am assuming by your comments you must have had one of our traditional guestrooms and I agree in that they are smaller in size than our classic guestrooms. I am glad however everything else met your expectations from our service to comfort to our food. We do... More

Chester, Nova Scotia, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to many hotels and motels, and some are nicer in appearance (newer) than Canada's Best in Charlottetown PEI, but NONE of them have staff as nice as they are there. This is our third visit and again the staff went above and beyond. Not only do they make me feel like I am at home, but my... More

Was this review helpful? Yes 1
Nancy L, General Manager at Canada's Best Value Inn & Suites, responded to this review

Wow...Thank you very much. I certainly will pass on to Laura her good work at keeping our customers happy. She is very good at her job as all of my front desk staff are and it sure is nice to pass on comments like this to them. I am very happy your experience with us was great and hope we... More

Canada
Top Contributor
101 reviews 101 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We needed a last-minute booking, and were very fortunate to find this hotel. The rooms are not large, but very clean and very quiet. They have an excellent outdoor heated pool, and plenty of free parking. The breakfast buffet was first-rate, and the staff were excellent. In sum, a great experience, and at a very reasonable rate. A great place... More

Was this review helpful? Yes 1
Nancy L, General Manager at Canada's Best Value Inn & Suites, responded to this review

Thank you very much for your kind words on your recent stay with us. I am pleased everything met your expectations from room comfort and location to amenities to breakfast. We certainly strive to make all of our guests feel welcome from the moment they walk in the door to the moment they leave us. I hope next time back... More

Kitchener
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 2, 2014

For the price, on par with others in the area for the high season. Located on a main road, there are lots of stores and restaurants close by. Clean rooms and friendly staff...would stay at again without hesitation

Was this review helpful? Yes 3
Nancy L, General Manager at Canada's Best Value Inn & Suites, responded to this review

Thank you for taking the time to add comments on your recent stay with us. I am pleased your overall stay was enjoyable. Please look us up again on your next visit as we hope to see you again. Nancy Leslie Manager More

Toronto, Canada
Top Contributor
123 reviews 123 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 31, 2014

This hotel is working hard to provide top class customer service and it clearly shows right from checking in to all encounters with the staff. They were very courteous and went out of the way to provide us various information which made out stay most pleasant. The rooms are clean and the facility basic. Hot breakfast was good and included... More

Was this review helpful? Yes 2
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review

Thank you so much for adding your comments to your recent stay with us. We have made alot upgrades and renovations to our property. Providing our guest with good clean rooms and a nice breakfast in the morning is very important to us. We all try to provide that extra little service to guests as far as information, recommendations or... More

Montreal, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014 via mobile

We were booked to stay at the Rodd Royalty, but when we arrived we were told there was a problem with our reservation and we moved to their sister hotel, Canada's Best Value Inn and Suites. We were told that it was an upgrade (covered by the hotel), so we went to check it out. Not only were we upgraded... More

Was this review helpful? Yes 2
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review

Thank you so much for your kind words on your recent experience with us. We certainly always try to ensure every guest has a relaxed visit with us and do whatever we can to ensure should they be back our way, they will look us up. Doug and Josh at the Front Desk do go out of their way to... More

New Glasgow, Canada
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 14, 2014

I have to start with saying that the website which the room was booked on said the check in time was 2... but when we got there at 2pm the rooms were not ready and in fact weren't ready till 3 and even then after given our key we had to wait another 15 minutes outside our room while the... More

Was this review helpful? Yes 1
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review

I am sorry your recent stay with us was not to your satisfaction. I did look into the online booking information and did find out 1 site had incorrect information as to check-in times and I had that updated immediately. I apoligise in your waiting and I know when we have a high turn-over with guests checking out and new... More

Montreal, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 13, 2014

From the outside it is a motel with an outdoor pool. We made the reservation through PEI tourism and were told the room with two queens beds was bigger for an extra cost. All the rooms from what we could see were the same size. Drive up to your room motel style, they refered to our room as a suite.... More

Was this review helpful? Yes
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review

Thank you for adding your comments on your recent stay with us. I am sorry your stay was not enjoyable as expected. I immediately called the company we have on contract for lawn cutting to advise under no circumstances are they to start before 9:00am. I sincerely apologize as they usually arrive after lunch here. I know we had a... More

nova scotia Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 30, 2014

I recently needed to stay in Charlottetown for 5 days because my dog was in the Vet hospital there. This motel really was very good value -competitive price with others in the same area. The renovated rooms are just a bit more than the unrenovated wing of rooms. For me the price difference was worth it. The renovated rooms had... More

Was this review helpful? Yes 1
Nancy L, Manager at Canada's Best Value Inn & Suites, responded to this review

First of all I want to say I hope all went well with your trip to the Vet college and your dog is doing well. I am glad your overall experience with us was good. We did get a few complaints on our wifi and have since had a technician in to look at adding access points so all guests... More

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Additional Information about Canada's Best Value Inn & Suites

Address: 20 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Canada's Best Value Inn & Suites 2*
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Also Known As:
Canada`s Best Value Hotel Charlottetown
Canada`s Best Value Inn And Suites
Rodd Confederation Hotel
Canada's Best Value Inn & Suites Charlottetown, Prince Edward Island

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