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Comfort Inn

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112 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada
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Comfort Inn
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110 reviews from our community

Traveler rating
    34
    40
    28
    5
    3
See reviews for
28
39
3
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night prior to the early flight to Toronto. 8 minutes from the airport. Very clean. Rooms were fine. As I read earlier, I didn't have much in the way of hot water either, but it was fine. Staff were very friendly. Would stay again.

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property Andrew. We really appreciate all the great compliments you left us and apologize for the issue we had with hot water on that occasion. It was a pleasure to have you as our guest and hope to see you again soon! Sincerely, Shawna Grandjean General Manager More 

Glace Bay, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This hotel is located in downtown so I was so convenient. I could go shopping easily. And when I asked some place (Green gables house and tourist attraction), the staffs answered how to get there very kindly. There was no restaurant but breakfast was good. But my roon was a little cold and extra bed was not confortable. Thank you

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. Thank so much for your feedback and the scores you left us Bubble Bubble. It was our pleasure to have you as our guest. Perhaps the next time you stay we can get you into a room with two double beds and avoid the pull out. Only the best for... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 30, 2015

Nice little motel. Clean rooms. No restaurant, no gym and no pool. A nice breakfast room with scrambled eggs, waffles and the accompaniments that go with it. My biggest complaint is that I had absolutely no water in the shower/tub and the sink only had the cold water side. I was offered to change rooms but I was already dressed... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for choosing to stay at our property and for leaving us your feedback. We are pleased to hear that you liked the cleanliness of your room, breakfast, etc. I'm sorry to hear about your hot water issue. This was an isolated incident and the cause was found shortly after you checked out. You have our sincere apologies. We... More 

Bridgewater, Canada
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 8, 2015

But the stay it was delightful! Very friendly staff. Super clean hotel. Bed was divine, I had the best sleep. Excellent breakfast. The snow from the storm was quickly plowed away and exiting the parking lot was without hassle. Would not hesitate to stay here again.

Was this review helpful? Yes
Shawna G, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. The weather outside was indeed frightful! Frightful may be an understatement. We are glad that you enjoyed our property despite mother nature and her ruthlessness. The staff really appreciates your kind words and we are so glad you enjoyed our property. It was a pleasure to have you and hope... More 

Saskatoon, Canada
Top Contributor
58 reviews 58 reviews
19 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 11, 2014

Hotel had good location and very friendly staff. Stayed there for a whole month while looking at real estate and staff were very helpful. Only two night were tough as sports teem were very noisy. Main problem was the parents let their kids run wild.

Was this review helpful? Yes 1
Shawna G, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property and for leaving us your feedback. It was our pleasure and a privilege to have you as our guests for the month of November. You were very patient during the team teams, we appreciated your understanding with this, thank you! We are very glad you found a place to call... More 

Halifax, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

I thoroughly enjoyed the new renovations and very attractive esthetics. Check in as always is efficient and staff are always friendly and accommodating. It always feels like home when I stay there. Convenient location, good value. What more can I say!

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for choosing to stay at our property and for leaving us your feedback. Those compliments you left us are certainly appreciated Debbie. The renovations have been going over really well we are glad you were no exception. Home away from home is certainly our motto! It was our privilege to have you as our guest and we hope... More 

Ontario, Canada
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 2, 2014

I stayed at the Comfort Inn in Charlottetown, PEI in October 2014. This property is located within a 5 minute drive of the Charlottetown Airport and offers clean and comfortable rooms. This property has free parking and breakfast was included. It is located on a main road and there are other hotels, restaurants and services within close proximity. The room... More 

Was this review helpful? Yes
Shawna G, Front Office Manager at Comfort Inn, responded to this review

Thank your for taking the time to review our property. We really appreciate your great score and all your compliments Rob. We are very lucky to have such a central location I'm glad it served you well. It will be our privilege to have you back anytime and provide you with a room on the ground floor this time. We... More 

Vancouver, B.C.
Top Contributor
58 reviews 58 reviews
57 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 23, 2014

Check in was quick and efficient. Breakfast is the usual assortment of items. Lady that was serving the eggs with sausage or bacon (depending on the day) was nice. Room is a good size with very comfortable bed. Wifi was strong and a good selection of tv channels. The Chinese restaurant next door is pretty good. The only issue is... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for choosing to stay at our property and for leaving us your feedback. The staff and I very much appreciate your compliments. I apologize for the issue you had with the transit. Though a little bit of a cost increase Charlottetown does have some great Taxi services available. It would be our privilege to have you back to... More 

UK
Top Contributor
64 reviews 64 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed September 27, 2014

Stayed in a standard queen room. The bed was very firm - I like a firm mattress, but this was a bit too much. There was good hot water in the bathroom, but the towels were a bit rough. Good free wi-fi in the room. A hot breakfast is included in the room rate, but I got up just too... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. We appreciate your compliments regarding our guest room, wifi and breakfast. I will certainly pass your concerns along as well. We consider all types of feedback helpful when striving for complete guest satisfaction. Thank you for taking the time to tell us about your experience and we hope to see... More 

Senior Contributor
41 reviews 41 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 19, 2014

Pros: good location, good price, decent simple breakfast, comfortable enough bed and pillows, quiet, available good Wi-Fi, must staff friendly. Cons: lady that checked us in was very cold. Bathroom wasn't cleaned well, hair all over the floor and tub - pretty gross. We told that lady at front desk around 1230 as we left, came back after 630pm and... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. Despite the issues you had with your guest room you left us a lot of really positive comments on our breakfast, staff, wifi, etc. We really do appreciate these kind words. You have my sincere apologies for the cons you listed, especially with the issues in the bathroom which should... More 

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