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Comfort Inn

2.5 of 5 112 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada
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Comfort Inn
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Comfort Inn
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106 reviews from our community

Traveler rating
    33
    40
    26
    4
    3
See reviews for
28
39
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saskatoon, Canada
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel had good location and very friendly staff. Stayed there for a whole month while looking at real estate and staff were very helpful. Only two night were tough as sports teem were very noisy. Main problem was the parents let their kids run wild.

Was this review helpful? Yes
Shawna G, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property and for leaving us your feedback. It was our pleasure and a privilege to have you as our guests for the month of November. You were very patient during the team teams, we appreciated your understanding with this, thank you! We are very glad you found a place to call... More 

Halifax, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

I thoroughly enjoyed the new renovations and very attractive esthetics. Check in as always is efficient and staff are always friendly and accommodating. It always feels like home when I stay there. Convenient location, good value. What more can I say!

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for choosing to stay at our property and for leaving us your feedback. Those compliments you left us are certainly appreciated Debbie. The renovations have been going over really well we are glad you were no exception. Home away from home is certainly our motto! It was our privilege to have you as our guest and we hope... More 

Ontario, Canada
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 2, 2014

I stayed at the Comfort Inn in Charlottetown, PEI in October 2014. This property is located within a 5 minute drive of the Charlottetown Airport and offers clean and comfortable rooms. This property has free parking and breakfast was included. It is located on a main road and there are other hotels, restaurants and services within close proximity. The room... More 

Was this review helpful? Yes
Shawna G, Front Office Manager at Comfort Inn, responded to this review

Thank your for taking the time to review our property. We really appreciate your great score and all your compliments Rob. We are very lucky to have such a central location I'm glad it served you well. It will be our privilege to have you back anytime and provide you with a room on the ground floor this time. We... More 

Vancouver, B.C.
Top Contributor
58 reviews 58 reviews
57 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 23, 2014

Check in was quick and efficient. Breakfast is the usual assortment of items. Lady that was serving the eggs with sausage or bacon (depending on the day) was nice. Room is a good size with very comfortable bed. Wifi was strong and a good selection of tv channels. The Chinese restaurant next door is pretty good. The only issue is... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for choosing to stay at our property and for leaving us your feedback. The staff and I very much appreciate your compliments. I apologize for the issue you had with the transit. Though a little bit of a cost increase Charlottetown does have some great Taxi services available. It would be our privilege to have you back to... More 

UK
Top Contributor
57 reviews 57 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 27, 2014

Stayed in a standard queen room. The bed was very firm - I like a firm mattress, but this was a bit too much. There was good hot water in the bathroom, but the towels were a bit rough. Good free wi-fi in the room. A hot breakfast is included in the room rate, but I got up just too... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. We appreciate your compliments regarding our guest room, wifi and breakfast. I will certainly pass your concerns along as well. We consider all types of feedback helpful when striving for complete guest satisfaction. Thank you for taking the time to tell us about your experience and we hope to see... More 

Senior Contributor
39 reviews 39 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 19, 2014

Pros: good location, good price, decent simple breakfast, comfortable enough bed and pillows, quiet, available good Wi-Fi, must staff friendly. Cons: lady that checked us in was very cold. Bathroom wasn't cleaned well, hair all over the floor and tub - pretty gross. We told that lady at front desk around 1230 as we left, came back after 630pm and... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. Despite the issues you had with your guest room you left us a lot of really positive comments on our breakfast, staff, wifi, etc. We really do appreciate these kind words. You have my sincere apologies for the cons you listed, especially with the issues in the bathroom which should... More 

Kingston, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 17, 2014

This place has been newly renovated and was the nicest place we stayed on our trip down east! For a Comfort Inn, it had wonderful service, rooms, etc. It was very clean, one of the cleanest hotels I've stayed in! Based on my own experience, DEFINITELY TAKE THIS PLACE OVER THE BEST WESTERN IN CHARLOTTETOWN. The only downside was the... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. What a stellar review you left us! Your kind words regarding our rooms, service and overall experience are very much appreciated. It is so exciting to hear that our newly renovated product is exceeding guest's expectations! We would be privileged and hope to have you back as our guest very... More 

Saint Louis, Missouri, United States
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 14, 2014

It is about two miles by car to downtown Charlottetown, and easy access to major highways to all other areas of PEI, mostly avoiding city traffic. Advertised as newly renovated, and indeed it was. Very few "leftover" signs of its prior life. Rooms very fresh and modern, moderately spacious, elevator available but far from some rooms. Good desk service. No... More 

Was this review helpful? Yes
Shawna G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. What a great review you left us Tom! We really appreciate your kind words regarding the room, breakfast and service! We are extremely lucky that we are close to downtown yet avoid the heavy traffic associated with downtown. It would be our privilege to have you back as our guest... More 

Senior Contributor
22 reviews 22 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 11, 2014

Not clean, bathroom toilet and floor. Hair on floor and toilet was not cleaned. Also carpet had crudies and crumbs on it. These are basic hotel cleaning jobs and no eccuse for it not being done. Sorry comfort inn but you fail on this one.

Was this review helpful? Yes
Shawna G, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. Hi Brian, I apologize for the issues you had with your guest room. I agree that there is no excuse for not having a clean room and I do not blame you for being upset. I will certainly let my General Manager know about this. If you wanted to reach... More 

New Brunswick, Canada
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 11, 2014

Comfort Inns are located all across Canada. I choose Comfort Inn because I can count on what I am getting for a fairly reasonable price. We had a King Size bed in the room. It was nicely furnished and the room appeared clean except for the musty smell that nearly knocked me over when I entered the room. When we... More 

Was this review helpful? Yes
Shawna G, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. Hi Kathy, I apologize that your guest room did not meet your expectations. I have heard this complaint once or twice but not a lot. I will certainly mention it to my General Manager to see if she has any possible theory or solution. We appreciate the compliments you left... More 

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Additional Information about Comfort Inn

Address: 112 Capital Drive, Charlottetown, Prince Edward Island C1E 1E7, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 78
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Also Known As:
Comfort Hotel Charlottetown
Comfort Inn Charlottetown, Prince Edward Island
Charlottetown Comfort Inn
Hotel Style:
#4 Romantic Hotel in Charlottetown
#8 Business Hotel in Charlottetown

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