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BEST WESTERN Charlottetown

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238 Grafton Street, Charlottetown, Prince Edward Island C1A 1L5, Canada
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1 room 1 guest
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BEST WESTERN Charlottetown
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387 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

Our room wasn't ready when we checked in. They said it would be ready in 20 minutes, so waited in the lobby for 30 minutes and then they told us it would be ready in an hour or so. When it was eventually ready, there was a terrible smell when entering the room. The decor was tired and outdated. The... More 

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Toronto, Canada
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When you approach the hotel you notice on their sign that Harley riders get a special rate and it gives you a pause. The "old section", where you check in is the original hotel/motel. It has been renovated but you can tell where sections have been added to. I was told my room was across the street , so I... More 

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Halifax Region, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

We were very disappointed with this hotel. Everything other than the lobby appears to be very old, the bathroom was moldy, there was no shower curtain (I called the front desk to mention that and someone was going to bring one up "in a while" which turned out to be never), the air conditioning did not work at all, the... More 

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Travelers are raving about these Charlottetown hotels

Hamilton, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Older hotel, room was nice, microwave didn't work, replaced with another that didn't work. Other than this it was a good room. our third time at this hotel and we will most likely stop there again. The hotel is within walking distance to may attractions and the pol was nice after the hot days outside.

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1 review
2 of 5 stars Reviewed 4 days ago NEW

If you have an alternative place to stay, I would take it. This hotel is very run down, and it looks like it has not been painted in 20 years and looks dirty. I had hairs in both beds - I'm not sure the sheets were not changed or if they fell out of the maids head.

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Harcourt, Canada
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This may have been a nice hotel 50 years ago. 2.75 out of ten is my husbands review. Could not eat in the breakfast area. Bathroom was mouldy. Window faced out to another building with a computer. The bathroom fan and room air conditioner very loud. Did not sleep as noise from either the hallway or upstairs.

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Oxford, Ma
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3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I wish I could give the place a better review, but I can't. Friendly, helpful staff, but after four nights I was ready for a change. Any change. From the broken door to the low-speed wi-fi to the less-than-satisfactory breakfast (free or not, better to walk the five minutes into town for an excellent breakfast at Leonhard’s Café & Restaurant).... More 

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Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

Worst hotel breakfast Ive ever had. Exterior appearance of the hotel is a bit ghetto. Rooms overall were not bad except no AC so it was hotter then the Sahara Desert in there. Decent cause it is close to downtown. Lobby is nice, Overall id give it a 6/10.

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Bel Air, United States
1 review
1 of 5 stars Reviewed 1 week ago

Old, outdated, in terrible condition. Staff did not care. Problems with our door lock. Mattress should have been replaced long ago. AC not working well. Not the cleanest room. Breakfast was served but was not much. Request for repairs was ignored.

Review collected in partnership with Best Western

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Columbus, Ohio
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Wias witht walking distance to all the great restaurants in Charlottetown, room was dated and had a slightly moldy smell. Love PEI, room clean, bed very comfortable, for the money would select another hotel next trip.

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Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

I want to thank you for taking the time to review our hotel. I am sorry we did not meet your expectations. We take seriously comments that we receive as that it what helps us to improve. Sincerely, Wayne Cotton, AGM More 

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