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All 25 Charlottetown hotels

Holiday Inn Express Hotel & Suites Charlottetown

2.5 of 5 Hotel   |   200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
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78%
Ranked #12 of 25 hotels in Charlottetown
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 weeks ago
si_n_ri Churchill, Ontario
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195 people have reviewed this hotel

Traveler rating
    73
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    29
    14
    4
See reviews for
62
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40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Churchill, Ontario
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We have often stayed at the HI Express in Charlottetown over the past 10 years or so, but when we started travelling with our dog a few years ago we were of the understanding that they were not pet friendly so we stayed elsewhere. Well were we wrong! This past week we stayed here again after realizing they allow pets.... More

Was this review helpful? Yes 1
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Si_n_ri, Thank you for taking the time to provide us with feedback regarding your recent stay. We definitely enjoy having four legged guests. The next time you visit, our Smile Ambassador Sue would be more than happy to take our little friend for a walk while to enjoy your soup and cookies. Kind regards, Thierry More

Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 12, 2014

I stayed at the HIE the weekend of the Jack Frost festival with my 2 kids and husband. I don't know if all the hotels in the area cater to the kids as much as this hotel did. The kids had there own check in area where they received a treat bag. There was a nightly milk and cookie delivery.... More

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Nursemelo, Thank you for choosing the Holiday Inn Express & Suites Charlottetown as your Jack Frost destination. Our entire team is pleased that you and your family enjoyed your time with us. We hope to see you return again in the near future. Best wishes, Thierry More

Moncton, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 3, 2014

Stayed here this past weekend for the "Jack Frost" festival in PEI, and what a stay it was! When we arrived, there was a "children's check-in" for the kids, where they got a colouring contest entry sheet to work on, and a bag of snacks, which they were obviously thrilled with! The whole place was done up especially for the... More

Was this review helpful? Yes 1
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Chris O, We are pleased to hear that you and your family enjoyed your stay with us. We hope to see you again at another of our fun filled family events. We do several family oriented events each year such as March Break, Easter & New Years Eve....hope to see you at one soon. Kind regards, Thierry More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 27, 2014

Stayed at this HIE 2 weeks ago, very clean, comfortable, quiet rooms my stay was great. I checked out a day early so had to be refunded for a night(I paid with debit) in the end I got re-charged for the night so I paid for 3 nights for one nights stay, I actually didn't even notice until someone from... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Hali10, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More

Dieppe, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 22, 2014

I regularly stay at the Holiday Inn Express (few times per month) when traveling for business in Charlottetown. I find the location very convenient as it is a short drive to downtown and right off the highway heading out of the city. This hotel is very clean, rooms are well decorated, very clean and comfortable. The staff is very friendly... More

Was this review helpful? Yes 1
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Mike A, Thank you for taking the time to review our property. We always enjoy reading our guest feedback which helps us to keep focused on providing a consistent and comfortable stay. We look forward to hosting you during your next visit to Charlottetown. Kind regards, Thierry More

Rapid City, South Dakota
Top Contributor
81 reviews 81 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 2, 2013

Stayed in this hotel which is just a little way out of Charlottetown as it was located near a highway that we were on. Hotel was very comfortable and clean with very nice rooms. Breakfast was perfect and the entire staff was very friendly and helpful.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Jardindemichelle, We are pleased to hear you enjoyed your visit to PEI. Thank you for taking the time to share your comments regarding our team and the experiences you had while staying with us. We hope your travels bring you back again in the near future, until then safe travels and best wishes. Kind regards, Thierry More

Clyde River, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 17, 2013

The hotel is good place to stay when exploring PEI. If you are travelling with the car, this is a perfect base for exploring the island. The hotel is clean, everything is spotless, staff is very nice and welcoming from the first moment. Breakfast is better than you expect. There are many choices for everyone, inlcuding the hot choices. Whatever... More

Was this review helpful? Yes 1
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear addie76h, Thank you for taking the time to share your recent experience with us. Our team strives to ensure that our four legged guests enjoy their stay as much as possible. Although it is covered with snow at the moment, our extensive green space around the hotel makes for a great area to let our friends play off leash... More

Illinois
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 11, 2013

My husband & I enjoyed our 2 night stay at this hotel. The location was very convenient for our travel around the island. The staff was very friendly, providing dinner recommendations and extra hot chocolate. Our room was clean. Breakfast was very plentiful. The location was convenient within Charlottetown as well with many restaurants and shops nearby. We would stay... More

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear LissaJ41, Thank you for taking the time to comment on your experience. I am pleased to read you enjoyed your stay! We hope to see you again should your travels bring you back to the Island. Warm regards, Thierry More

Fayetteville, GA
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 1, 2013

My wife and I were both quite pleased with the little added touches in this hotel. The hallways have hardwood floors. The hotel is immaculately clean. The hotel staff is very friendly. The breakfast bar has a very delightful variety of well-prepared food. Even the sleeping rooms have little "extra" touches that show that whoever designed the rooms and the... More

Was this review helpful? Yes 2
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear williaca, Thank you for taking the time to comment on our property. I am pleased to hear that you noticed the little extras our owners put into all of their properties. On behalf of the entire team, thank you for choosing the Holiday Inn Express in Charlottetown and we hope to see you again in the near future. Best... More

Halifax, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

This was a lovely place to stay! The staff were all very nice. The staff in the breakfast room were exceptional! So very helpful. The hotel is very clean and we'll kept. The beds are so comfortable. We really enjoyed our stay and would definitely go back. No complaints at all!!!

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Donna P, I appreciate your taking the time to recognize the great team we have at the Holiday Inn. I especially appreciate your pointing out the efforts of our breakfast staff and have congratulated them on making your stay a memorable one. Kind regards, Thierry More

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Additional Information about Holiday Inn Express Hotel & Suites Charlottetown

Also Known As:
Holiday Inn Express Hotel And Suites Charlottetown
Holiday Inn Express Charlottetown
Holiday Inn Charlottetown
Charlottetown Holiday Inn
Holiday Inn Express Hotel & Suites Charlottetown Prince Edward Island
Address: 200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Charlottetown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Charlottetown 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Charlottetown The sophisticated Holiday Inn Express Charlottetown Hotel borders the city's harbor and is just a short distance from the University of Prince Edward Island and many great attractions. This Charlottetown hotel, located in the capital city of Prince Edwards Island, is just a short distance from many fine area attractions, including the Confederation Centre of the Arts, Fox Meadow Golf and Country Club and numerous cycling paths. You can go on an adventure through the Head of Hillsborough, the Tea Hill and the South Shore loop on your bicycle while staying here in Charlottetown. Other hotels in the area can't compete with our great value and location. Our Charlottetown hotel offers the best solutions for your area business needs. You can stay productive at our well-equipped business centre that features copy, fax and print services, and if you want a meeting to go off without a hitch, host it in one of our three spacious meeting rooms considered the best among Charlottetown, PEI hotels. Stay at Holiday Inn Express and you can experience a blend of convenient amenities, great value and service. You can go for a swim in the heated, indoor pool and relax and unwind in the whirlpool. Keep your workout routine in sync at our fitness centre that features free weights, treadmills and stair climbers. Don't wait any longer, reserve your room at our Charlottetown hotel today. ... more   less 
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