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All 26 Charlottetown hotels

Holiday Inn Express Hotel & Suites Charlottetown

2.5 of 5 Hotel   |   200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
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78%
Ranked #12 of 26 hotels in Charlottetown
A recent review
5 of 5 stars reviewed 3 days ago
Travelmaint Princeton, Illinois
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228 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Princeton, Illinois
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first time at this hotel, and we were very impressed! We stayed here two different nights during the week, and the services, etc. were consistently good. The hotel is midway between downtown and the airport, so it was in a great location for us. The rooms were clean, spacious, and comfortable, and the shower pressure was good.... More

Was this review helpful? Yes
NZ
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We found this hotel was what we expected from a chain hotel, no surprises. Staff were helpful and friendly, room was clean with two queen size beds. The air conditioning was very effective and gave us full control, Wi Fi worked fine whenever I used it. Our room was on the 3rd floor towards the rear of the hotel, away... More

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Florida
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Very noisy with children running up and down the halls continually up to midnight. Requests of the staff to resolve issue was completely ignored. Children were touching all the food in the buffet breakfast area. This is not a hotel for mature adults. Worst hotel we have ever stayed in.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear mrandmrsdreamer, We are sorry to hear that you did not enjoy your stay with us. We strive to offer a comfortable and enjoyable environment for all of our guests. We also ensure that all the proper serving utensils are in place in our breakfast service area and follow all the regulations set by the Department of Health. Once again,... More

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel, staff went above and beyond, breakfast included and ample choice. Facilities good. Room spacious and clean. Great beds very comfortable pillows . Free wifi For value for money would definitely recommend. Hotel located a little outside of downtown Charlottstown, however taxis were timely, relatively inexpensive and drivers were helpful. Excellent value for money

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Gillywest, Thank you for sharing your kind words regarding the team at the hotel. We have some amazing team members and we are very proud of them and the effort they put forward to ensure our guests experience Hospitality like never before. We hope to have an opportunity to host you again in the future. Kind regards, Thierry Surette... More

Richmond Hill, Canada
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights in early August. We arrived with warm cookies being offered in the lobby, great touch, the kids really enjoyed that after a rather long drive. Check in was quick, lots of parking. The room is a good size and clean. Pool is good size, but cold. Hot tub was small and the jets were... More

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear twinstars616, Thank you for taking the time to share your feedback with us, we appreciate hearing from our guests. I do apologize for running low on fresh fruit which would definitely effect your breakfast experience. I would also like to apologize for the internet issues you experienced. We do have our internet set to automatically log users off after... More

Ottawa, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

We visited PEI recently and stayed at the Charlottetown Holiday Inn located on the trans-canada highway. It was very convenient location, good sized room, clean and quiet. Issues we had were intermittent wifi, very long lines for the breakfast buffet, bed was overdue to be replaced, pool was unpleasantly cold.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear MarianneR1958, We are sorry to hear that you sleep was not as restful as you hoped and the breakfast lineup a little slow. I do appreciate your sharing these concerns with us and I assure you they will be addressed. Kind regards, Thierry Surette - General Manager More

Montreal, Canada
Top Contributor
59 reviews 59 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located just off the Trans-Canada highway in Charlottetown. The check-in was quick and easy and the staff are friendly. The rooms are average size, clean and the beds and pillows are quite comfortable. That being said, the hotel has some issues that need some attention. One our first morning, we had to wait in line around... More

Was this review helpful? Yes 1
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Glen007_11, Thank you for talking the time to provide us with feedback regarding your recent stay. I have spoken with my team and we are addressing all of the items you pointed out. We hope you have an opportunity to stay with us again in the near future. Kind regards, Thierry Surette - General Manager More

Charlottetown, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The sleep quality is excellent and the hotel is very quiet. The breakfast is great with lots of sitting area and the rooms are large with a fridge and microwave but, they do need more laundry facilities for guests. The internet did came in and out and you had to sign in again every day.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Logan B, It is great to hear you enjoyed our hot breakfast and had a restful sleep. We hope you have an opportunity to join us again in the near future. Kind regards, Thierry Surette - General Manager More

Ann Arbor, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a fairly expensive Holiday Inn Express, so I expected more. The room and bed were comfortable, but there were real problems at this hotel. The Internet came in and out as I used it and didn't work at all in the business center. It was very frustrating. The breakfast line was a 20-25 minute wait, so clearly inadequate... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear charlottemi, Thank you so much for your review of our hotel. I am pleased to note that you liked our comfortable rooms. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It is regrettable that we fell short of our goal in a few areas. I... More

Ottawa
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for 4 nights. Found the hotel to be clean and comfy. The hotel staff were very friendly and helpful; breakfast was great. The bed was super comfy! Cons: the water pressure in the shower was dropping often.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Vazzir, Great to hear your found our upgraded pillow top mattresses super comfy....I have been told they are the most comfortable hotel beds on the Island. Hopefully you will have an opportunity to try them out again in the future. Kind regards, Thierry Surette - General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites Charlottetown

Address: 200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Charlottetown 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Charlottetown
Holiday Inn Express Charlottetown
Holiday Inn Charlottetown
Holiday Inn Express Hotel & Suites Charlottetown Prince Edward Island

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Charlottetown The sophisticated Holiday Inn Express Charlottetown Hotel borders the city's harbor and is just a short distance from the University of Prince Edward Island and many great attractions. This Charlottetown hotel, located in the capital city of Prince Edwards Island, is just a short distance from many fine area attractions, including the Confederation Centre of the Arts, Fox Meadow Golf and Country Club and numerous cycling paths. You can go on an adventure through the Head of Hillsborough, the Tea Hill and the South Shore loop on your bicycle while staying here in Charlottetown. Other hotels in the area can't compete with our great value and location. Our Charlottetown hotel offers the best solutions for your area business needs. You can stay productive at our well-equipped business centre that features copy, fax and print services, and if you want a meeting to go off without a hitch, host it in one of our three spacious meeting rooms considered the best among Charlottetown, PEI hotels. Stay at Holiday Inn Express and you can experience a blend of convenient amenities, great value and service. You can go for a swim in the heated, indoor pool and relax and unwind in the whirlpool. Keep your workout routine in sync at our fitness centre that features free weights, treadmills and stair climbers. Don't wait any longer, reserve your room at our Charlottetown hotel today. ... more   less 
Number of rooms
132

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Charlottetown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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