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Holiday Inn Express Hotel & Suites Charlottetown

2.5 of 5
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200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
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Holiday Inn Express Hotel & Suites Charlottetown
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Ranked #12 of 28 Hotels in Charlottetown
A recent review
4 of 5 stars reviewed 2 days ago
John R
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265 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my second time visiting this hotel. My room was nice and typical of a twin bed room. The AC worked and made for a comfortable nights sleep. The Wifi worked very well with no connection issues whenever I accessed it. The front desk staff are pleasant and eager to make insure a decent visit. There is a comp... More 

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Saint Thomas, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed a total of 10 nights at this facility - 8 nights and 2 nights. We were very pleased with all aspects of our visit. Rooms were up to date and very clean. Amenities were quite sufficient. The complementary breakfast was very good. All staff were most pleasant and helpful. Due to a hockey tournament over... More 

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Halifax, NS, Canada
Top Contributor
80 reviews 80 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We used one of the 2 Kids Suites rooms - there is one room with a king size bed and another room with bunk beds (single on top, double on bottom). This was a hit with the kids. There is not a lot of space in the rooms beyond the beds, but that was alright. There is also xbox in... More 

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Listowel, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for 1 night last week. The staff were friendly and helpful. Rooms were clean and comfortable. There is a bit of distance to the downtown area from the hotel. Only issue we had was trying to access the outside doors with our room keys. Will stay there again next time we are in Charlottetown.

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Saint John, New Brunswick, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Holiday Inn Express in Charlottetown the last two nights for a hockey tournament and I have to say, I think I have had the best sleep I have had in a long time. The beds were so comfortable and amazing. The staff was helpful and very nice. Breakfast was good with lots of options. I would... More 

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Rachel_Nunn, Front Office Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Jen L., Thank you for taking the time to comment on your recent stay and experience with us in Charlottetown. We are so glad that you and your hockey team enjoyed yourselves.. we love hosting teams! Our beds are super comfy... which always helps a good night sleep! We hope to see you the next time you come to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I stay at this hotel quite often when I travel to the island on business. Each time I have had an excellent experience. The front desk agents are always extra friendly no matter who I get. Rooms are clean, and if you are an IHG member you might just score an upgrade to a suite. Beds are super comfy, and... More 

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Rachel_Nunn, Front Office Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Graeme M., Thank you for staying with us, we really appreciate being your choice of hotel in Charlottetown! We strive to be very friendly and clean and I am very glad you always experience these. Thank you for highlighting some of the little extra's that we do (unlike other hotels in the Charlottetown area) that make us special. We... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

I have recently had to stay in Charlottetown for a pet emergency. While my pet was at the AVC my family and me stayed here. They offer a discount for persons with animals at the Clinic. The room was plenty big and the beds were quite comfortable. The girls on the front desk were very compassionate, asking how she was... More 

Was this review helpful? Yes 1
Rachel_Nunn, Front Office Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear David H., I am truly sorry that you had to come to the island to attend the Animal Hospital, but sincerely appreciate you staying with us. We are such animal lovers here at the Holiday Inn Express (especially the girls at the front desk as you mentioned!) and we treat pets as family members too! We do offer a... More 

Halifax, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

I've stayed here probably a half dozen time for work and it is a great value hotel. The breakfast is like at all Holiday Inns (which is better than most complimentary breakfasts at hotels). The staff is friendly and the rooms are clean. Another reviewer said that the property could use an update, and maybe s/he is right, but I... More 

Was this review helpful? Yes 2
Rachel_Nunn, Front Office Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Murp2015, Thank you for your kind words about our staff and property. We truly appreciate and value our corporate clients such as yourselves who continue to choose us as their "go-to" hotel in the Charlottetown area. We hope to see you the next time you are in Charlottetown! Kind Regards, Rachel Nunn Guest Service Manager More 

Moncton
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed March 17, 2015

Stayed here in February 2015 for son's hockey tournament. Was not pleased with the overall experience, as the hotel has seen better days. Rooms are dated, and on the small size. Had no room to lay out hockey gear to dry out as there was very little floor space with 2 queen beds in the room. The closet was the... More 

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Rachel_Nunn, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Charles: Thank you for your comments. It is comments such as yours that we strive to improve each and every day. We are continually updating and improving our facility. We do provide the breakfast bar for parents to meet in up until 11pm as that is when our quiet time starts. We had several teams in that weekend and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015 via mobile

We really enjoyed our stay, the customer service and cleanliness was above the rest . I would recommend and suggest this hotel to friends and family travelling to this area. In closing , thanks again for a great weekend experience

Was this review helpful? Yes 1
Rachel_Nunn, Front Office Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Happycamper99999, Thank you for taking the time to comment on your stay with us at the Holiday Inn Express Charlottetown. We pride ourselves in our friendliness and cleanliness and are so glad you enjoyed your stay. See you next time! Kind Regards, Rachel Nunn Guest Service Manager More 

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