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All 26 Charlottetown hotels

Holiday Inn Express Hotel & Suites Charlottetown

2.5 of 5 Hotel   |   200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
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Ranked #11 of 26 Hotels in Charlottetown
A recent review
5 of 5 stars reviewed yesterday
ddsrq Sarasota, Florida
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243 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sarasota, Florida
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I prefer HIE's while traveling. This property met the usual quality and comfort standards. We discovered I had lost my wallet several hours after checkout, and were unsure where I had left it. Then we received a cell phone call from desk clerk Natasha reporting that a housekeeper found the wallet in our room. She personally went... More

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Bloomington
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Like other reviewers I found this property a mixed bag. There were housekeeping issues. The first room we were assigned to was obviously not cleaned- the sheets were torn off the beds and there was dirt all over the floor. I informed the manager who personally went up with me to make sure the next one was clean. It was... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed there for 2 weeks. 1 week vacation. 1 week Canadian soccer association club nationals. Excellent staff from Natasha at the desk to Rachael as manager Shannon in charge of house keeping and Laura in the breakfast area. All staff pleasant and friendly. Made me feel welcome and at home while I was there. Steve SK

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Kelowna, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights on a recent trip to the Maritimes (Sept. 22 and 23). Confused front desk staff had a hard time communicating how to access the rooms on the lowest level near the pool. Returning to the room the following afternoon, we found some cookie crumbs still on the dresser, and the bathtub had hair and residual... More

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear tj813, I am sorry to hear that you did not enjoy your recent stay at the Holiday Inn Express & Suites. I want you to know that we consider cleanliness to be of the highest importance in our hotel. All of our guest rooms are cleaned and then inspected by a second person prior to renting to a new... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel on our trip to Prince Edward Island. Nice clean room with good bedding and large tub. Internet connection was fast and breakfast was decent. Nothing extremely special about this hotel, worth it for a short stay.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Colin W, Thank you for choosing the Holiday Inn Express & Suites Charlottetown, we appreciate your business. We appreciate your taking the time to review our property and hope you have an opportunity to stay with us again in the near future. Kind regards, Thierry More

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel the night of our wedding. It was a beautiful room with a jacuzzi. The room was very clean and had a nice atmosphere. We checked in late and the girls at the front desk were very friendly. We also were given a later check out time the next day which was well appreciated. I couldn't... More

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Brittany H, Congratulations on your recent marriage and thank you for allowing us to be a part of your special day. We hope you have an opportunity to stay with us again in the near future. Kind regards, Thierry More

2 reviews
3 of 5 stars Reviewed 3 weeks ago

We booked a romantic king suite with a jacuzzi tub. The room was beautiful, the beds comfortable...but the suites are located by the stairs and ELEVATOR, the noise of guests leaving and staff cleaning starts at 6 am. So if your an early riser no problem. If you want to sleep past 8:00 make sure you put the do not... More

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Carrie 0, Please accept my apology for not meeting your expectations during your recent stay, I appreciate your feedback. I have shared your concerns with our housekeeping team to ensure another guest does not have the same experience. Your experience is not the normal experience at our property and we do hope you will give us another opportunity to... More

Cobourg, Canada
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 13, 2014

My daughter and I were in PEI last week and stayed at the Holiday Inn. We had the king suite. Very nice room. I was told the pull out was very comfy. I loved the location as it was only a few minutes to the old parts of Charlottetown but very easy and central to all other parts of the... More

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Honeymooninour50s, Thank you for taking the time to reflect on your recent stay, we are pleased that you and your daughter enjoyed your stay with us. We appreciate your business and hope to see you again in the future should your travels bring you back to PEI. Kind regards, Thierry Surette - General Manager More

Halifax, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed September 9, 2014

This hotel is not up to the standards we've come to expect from Holiday Inn. Breakfast was decent but wifi did not work and the front desk trainee would not check the system to see if our room was ready.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear NSfatherof3, I am sorry to hear you did not find value in your stay with us. We try to offer a product that shows value to our guests with our complimentary hot breakfast, complimentary parking, and complimentary WiFi. I do apologize that your room was not available prior to our 3 pm check in time however during the busy... More

Adelaide, Australia
Top Contributor
99 reviews 99 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 8, 2014 via mobile

Stayed just one night in Charlottetown and this was the ideal stop over with a car. Not in the centre of town but only a short drive. The rate was unbelievable - $120 - a special deal. The rooms were in good order and clean. The bed was a little hard god my liking but this is more a personal... More

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review

Dear Craig H, It is great to hear you found value in your stay with us. We know that you have many choices in accommodations when travelling and appreciate your choosing the Holiday Inn Express & Suites Charlottetown. Kind regards, Thierry More

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Additional Information about Holiday Inn Express Hotel & Suites Charlottetown

Address: 200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
Phone Number:
Location: Canada > Prince Edward Island > Charlottetown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Charlottetown 2.5*
Number of rooms: 132
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Also Known As:
Holiday Inn Express Hotel And Suites Charlottetown
Holiday Inn Express Charlottetown
Holiday Inn Charlottetown
Holiday Inn Express Hotel & Suites Charlottetown Prince Edward Island

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