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Caesars Windsor

Certificate of Excellence
377 Riverside Drive E, Windsor, Ontario N9A 7H7, Canada
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1,547 Reviews from our TripAdvisor Community

Traveler rating
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    490
    129
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    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Top Contributor
244 reviews 244 reviews
46 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We needed a hotel in Windsor for the night, and Windsor's hotel stock is mostly basic, tired and good enough for a night's stay on your way to somewhere else. This is certainly the most luxurious on offer. We had no reservations, the valet staff were friendly and helpful as were practically all of the staff although one man at... More 

Was this review helpful? Yes 2
CaesarsWindsor2014, Guest Relations Specialist at Caesars Windsor, responded to this review

Dear Roadbirds, We really appreciate the time you have taken to write us a review. It's wonderful to learn that you enjoyed your stay with us as well as several of the amenities we have to offer. Thank you for choosing Caesars Windsor. We look forward to your next visit! Sincerely Caesars Windsor More 

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Casino and hotel were very clean and recenty updated. Very nice large property. Or hotel room was exceptionally nice and spacious. The real winner was the Non-Smoking casino. Most casinos come with smoke-filled experiences that fill your nose and clothes as soon as you open the door; not this one. Staff was great and very friendly.

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Perfect...my daughter booked this hotel for us..since her university was in this City..we thoroughly enjoyed the 3 night stay. ..would recommend this 5 star hotel...as a border city...shopping across the pond made our trip more enjoyable

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We spent 2 nights. Room was average but clean. Standard amenities. WiFi did not work I'm room and dropped in lobby. It was difficult to conduct some urgent business. If one is there only for the casinos, though, it is adequate.

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Specialist at Caesars Windsor, responded to this review

Dear Terry P, We sincerely apologize for the inconvenience you experienced with our Wi-Fi during your recent visit. Please be assured your comment has been provided to our hotel management team for further follow up. We hope that you will return and give us a second chance to wow you! Sincerely Caesars Windsor More 

Huntsville
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Valet parking is nice! Check in was easy! Room was nice! But it lacked the personal touches that make you feel at home. While I get that this is a casino hotel, it just was cold and uncaring. There was nothing to complain about but nothing that made me rave about it.

Was this review helpful? Yes 1
London, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lots to do, always live music, great food and gambling. Rooms are clean. Great pool and hot tub area. A great vacation. A little pricey, but totally worth it. First time here and I will be back!!!!!!!

Was this review helpful? Yes 1
Ontario
Contributor
20 reviews 20 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here twice now in the past month - once in the Augustus tower and once in the Forum tower. Both were equally clean, comfortable, and very quiet. Beds super comfortable, huge shower and washrooms. One view of the city, one view of the Ambassador bridge and Detroit skyline. Check-in very quick, efficient, professional and friendly staff. Only minor... More 

Was this review helpful? Yes 1
CaesarsWindsor2014, Sincerely Caesars Windsor at Caesars Windsor, responded to this review

Dear Calvin007, Your reflections of your recent visit are greatly appreciated and thank you for taking the time to share your entertainment experience. Please know that if you need any assist to your room, our concierge attendants are more than happy to assist you. We look forward to welcoming you back soon! Sincerely Caesars Windsor More 

Whitby, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

So for a change I decided not to stay at a Hilton branded hotel when I travel to collect my points and I must say, even without the Casino attached, the Hotel itself was nice, surprisingly affordable and comfortable. The room was spacious, clean and once you went to bed the mattress swallows you and your off to dreamland in... More 

Was this review helpful? Yes 2
Windsor, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time ever staying at Caesars Windsor. I WAS normally a Greektown/Motorcity customer. I have to say, will never go to those casinos again. Wow!!!! I was absolutely amazed by the rooms here, and the service. The smiles by all employees, how clean the facility's are, how great the buffet is (YUM!!!!!), and how friendly the machines... More 

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Specialist at Caesars Windsor, responded to this review

Dear G9874AAthomasc, We are thrilled to learn that you enjoyed your stay with us and we exceeded your expectations. The Artist Café and Legends Sports Bar does provide a wide variety of menu choices, please know at any time your server is more than happy to assist you with the menu and offer a suggestion. We look forward to welcoming... More 

Listowel, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time to Caesars Windsor to see Penn & Teller at the Coliseum. Good theater with good acoustics and sight lines. Lots of friendly and helpful staff to show you the way. A bit disappointed with the late start of the show - was supposed to start at 9 pm but people were still rolling in at 9:15 and was... More 

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Specialist at Caesars Windsor, responded to this review

Dear Giller2, We really appreciate the time you have taken to write us a review. It's wonderful to learn that you enjoyed the Penn & Teller show and we do apologize for the late start. We do offer live music in Cosmos and in our Elyx Lounge, it’s a get way to unwind in the evening or after a show.... More 

Hotel Review Summarization

What travelers say

  • Forum Tower(13)
  • Very nice(10)
  • Augustus tower(8)
  • Parking garage(6)
  • Long walk(3)
  • Sports bar(3)
  • Room service(3)
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