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All 34 Windsor hotels

Caesars Windsor

4.0 of 5 Hotel   |   377 Riverside Drive E, Windsor, Ontario N9A 7H7, Canada (City Centre)
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78%
Ranked #3 of 34 hotels in Windsor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
cat64_12 Chicago, Illinois
  • Overview
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700 people have reviewed this hotel

Traveler rating
    289
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    73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Chicago, Illinois
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check-in was quick and easy. The room was what we expected, Only stayed one night. Had a problem with the room safe and a staff member was sent to our room quickly. The only negative was the tray of food that sat in the hall from another room was never picked up. It was there when we arrived and still... More

Was this review helpful? Yes
Toronto, Canada
Contributor
18 reviews 18 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It had been quite awhile since my last visit to Caesars Windsor, remembering the great time I had on previous visits, drew me back for more adventure. I arrived shortly after 5:00 p.m. on a .Tues. My check-in went hassle free and fairly quick. I was given a room in the Forum Tower which is a fair walk from the... More

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear griff21_12, Thank you for your review. It's wonderful to know you had seamless check-in and you enjoyed your room. Hope you will be able to return soon! Sincerely Caesars Windsor More

Toronto, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This property offers excellent value providing you select a promotion when booking on-line. The rooms are very spacious and the beds are very comfortable. Yes, there is a long walk from self park to the lobby but as long as patrons are aware or this and plan accordingly, it is not all that bad. The check-in was smooth, however this... More

Was this review helpful? Yes
CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear 411BaseballTravel, Thank you for your review and the tips you provided to upcoming travelers. I apologize that you had an issue with wifi on your last visit. I have forwarded your comments to the hotel front desk to look into further. We look forward to welcoming you back soon. Sincerely Caesars Windsor More

Ohio
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Large comfortable rooms with all the bells and whistles! Very clean and has everything there for your comfort. It has a large pool and hot tub with comfy chairs to just sit and read. We ate in Nero's and all 4 of us had fantastic meals. Service was excellent! The buffet was also excellent. We had a stunning room overlooking... More

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CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear Joyfuldog, Thank you for your positive review. We are thrilled you enjoyed your time with us and were able to take in many of our amenities. Thank you for pointing out one of the cities hidden treasures, the waterfront. As you mentioned perfect for a walk or morning run. We hope to see you again soon. Sincerely Caesars Windsor More

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel once previously and found the staff not so welcoming. I thought perhaps it was because I was so tired after a trip and it was late. Fine. Came back a second time this past weekend and again even worse. We checked in at almost 5:00 p.m.when it says check-in is 3:00 p.m. We were given... More

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear Phranscene, We are concerned by your feedback and sincerely apologize for our breakdown in service you received. Your comments have been forwarded to the Director of Hotel and he will be reviewing them with his staff. I can understand your frustration with being asked for identification several times. Please know we are held to higher standards and we take... More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Stayed at Caesars Aug 2-4 as we were in town for a wedding. Checking in was a nightmare, you have to go through the casino to find the check in desk. Stayed in the older tower, bed was saggy, room was musty, bathroom needed a good scrub, very outdated for the cost per night. Only one good thing to say...... More

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear SPM16, Thank you for your review, I’m sorry your room did not exceed your expectations. I have forwarded your email to the Hotel Management team for them to look into this further. We do hope you will stay with us again soon. Sincerely Caesars Windsor More

northern ohio
Top Contributor
52 reviews 52 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from an overnight trip where the only friendly staff we found was the blonde female bartender and a server named Jolanta, I think it was, at Nero ' s restaurant, and the valet who brought us our car. The rest of the staff, from the bartenders in the lobby bar to the desk, the male server at The... More

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear Soozeq, Thank you for your feedback on your most recent visit. We are concerned by your comments regarding the poor service you received by employees, I will be reaching out to the management team and we will be looking into this further. This is definitely not in keeping with our standards and it will be address. I will be... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The best and worst thing about this Hotel is the casino! Like previous reviewers have stated the reception desk is a long way from the self park or valet but I left my luggage and had an interesting walk around the casino looking at the shiny lights and people having fun. Once you orient yourself getting around is no problem.... More

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CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear T_Gould_T, Thank you for your review. We are extremely delighted that you received top notch service during your visit. I am forwarding your comments to our hotel management team, to let them know the great job they are doing to keep our property clean. Look forward to welcoming you back soon! Sincerely Caesars Windsor More

Cleveland, Ohio
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel and casino are very nice. Rooms large, clean and very comfortable with great beds. I was really impressed with the service and friendly attitude of all personel in the hotel and casino. I think this is a great place to take a short get-a-way especially if you book a live performance in the colliseum and like the casino... More

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear tripfanamx, Thank you for your positive review. We are delighted that you enjoyed your time with us and the service was outstanding. Look forward to welcoming you back soon! Sincerely Caesars Windsor More

Vancouver, British Columbia, Canada
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were staying in Southfield Mi only a few miles from Windsor via the Detroit Windsor Tunnel and since we were leaving for Vancouver from Windsor International we decided to stay at Caesars.We pulled up and asked the Valet( free) if they had any rooms and she said yes at 139 per night. We took our bags up to registration... More

Was this review helpful? Yes 1
CaesarsWindsor2014, Guest Relations Coordinator at Caesars Windsor, responded to this review

Dear Larry, Thank you for your review. I apologize for any confusion with room price but was very happy to hear that you enjoyed the room. Please know I will be providing the restaurant your feedback, so they can look into this further. We do hope on your next stay with us you will be able to see one of... More

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Hotel Summarization (Beta)

What travelers say

  • Forum Tower(20)
  • Very nice(15)
  • Augustus tower(11)
  • Parking garage(9)
  • Room service(5)
  • Long walk(4)
  • Sports bar(4)
  • Slot machine(3)

Additional Information about Caesars Windsor

Address: 377 Riverside Drive E, Windsor, Ontario N9A 7H7, Canada
Location: Canada > Ontario > Windsor > City Centre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caesars Windsor 4*
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Also Known As:
Caesars Windsor Hotel Windsor
Caesars Hotel Windsor
Casino Windsor Hotel
Windsor Caesars Hotel
Windsor Casino
Caesars Windsor Ontario

156 photos of this hotel

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Room/suite (55)
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Hotel & grounds (8)
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Pool/beach area (2)
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
EXPERIENCE THE LARGEST CASINO RESORT IN CANADA. Spectacular luxury awaits you at the 27-story Augustus and 22-story Forum hotel towers. When combined, they boast 758 luxurious rooms peppered with indulgences that are hard to resist. Enjoy complimentary valet service, room service, concierge attention, an indoor pool, health club, fitness centre and wireless high-speed service. From our award-winning buffet to our world-renowned steakhouse, Caesars Windsor is your place for great culinary indulgences. Our 8 restaurants include: Neros steakhouse, Augustus Cafe, Artist Cafe, Market Buffet, Legends Sports Bar, Pronto Cafe, Vu Bar and Cosmos. Experience many of the legendary names in entertainment in our 5,000 seat entertainment centre. Enjoy non-stop gaming action spread over two expansive floors, with World Series of Poker satellite tournaments and sports wagering. Getting here is easy. Accessible by Via Rail, the Windsor Airport (YQG) and the Detroit Metro Airport (DTW). ... more   less 
Number of rooms
758

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Caesars Windsor and other travelers.
1 question

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Questions? Get answers from Caesars Windsor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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