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All 34 Windsor hotels

Comfort Inn and Suites Ambassador Bridge

2.0 of 5 Hotel   |   2330 Huron Church Road, Windsor, Ontario N9E 3S6, Canada
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Ranked #6 of 34 Hotels in Windsor
A recent review
3 of 5 stars Reviewed June 19, 2013
Cashman777 Nanaimo, Canada
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95 reviews from our community

Traveler rating
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    31
    15
    5
    6
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40
13
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn and Suites Ambassador Bridge
See the most recent reviews
Ottawa
Contributor
18 reviews 18 reviews
7 hotel reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed August 1, 2013

First off, got to the room only find a large gash in the ceiling , obviously from water on the roof. How the cleaning staff missed this and didnt notify the front desk is beyond me !! We got a change of room, ( good thing cuz it poured later that evening !!) The new room appeared a little better... More 

Was this review helpful? Yes
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Good Day and thank-you for your comments. I was fortunate enough to contact you directly in regards to your concerns and I hope I was able to resolve these concerns to your satisfaction. If not, please contact me directly at 519-972-1100 or cis@cogeco.net and I would be more than happy to discuss your concerns further. Thank-you, Beth Lewis General Manager More 

Nanaimo, Canada
Top Contributor
179 reviews 179 reviews
41 hotel reviews
170 helpful votes 170 helpful votes
3 of 5 stars Reviewed June 19, 2013

First, I had to adjust the dates of my reservation at the last minute. The changes were made easily and at the same rate as previously booked. Access and egress at this property is a bit challenging until you understand the area. Our experience with the desk staff was first class throughout our 2 night stay. We parked inside the... More 

Was this review helpful? Yes 1
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Thank-you for your comments. I am happy to hear that you enjoyed your stay overall. Could you please contact me directly so the maintance concerns you have can be discussed. I would like to ensure anything that requires fixing in the guest room you stayed in is done as soon as possible. Thank-you, Beth Lewis cis@cogeco.net More 

Thornhill, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 17, 2013

I stayed here twice, most recently to attend a university graduation. The room was adequate. However, the fridge did not work. I had juice, fruit and other food for my trip back next day. I called the front desk. The clerk came up, tried to get it to work, but could not. She said there was no repair person available... More 

Was this review helpful? Yes 1
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Thank-you for your comments. I apologize that the fridge did not work in your guest room. We are currently in the process of checking all the guest room fridges to ensure this does not happen again. Thank-you, Beth Lewis More 

Toronto, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 6, 2013

This experience at this comfort suites has made me decide that I will NEVER stay at a Comfort Suites again. Even though they are owner operated, there should be some sort of standard among all the chain. When I brought my concerns to the Head Office, they simply put me in contact with the local hotel who basically said 'sorry'... More 

Was this review helpful? Yes 3
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Thank-you for your comments. Our records indicate that the air conditioning in your room was not working properly when you arrived back to the hotel in the evening and that we were able to move you to a room which the air conditioning worked better. We also had our maintenance employee fix the air conditioner in that room the very... More 

Toronto
Top Contributor
183 reviews 183 reviews
41 hotel reviews
171 helpful votes 171 helpful votes
3 of 5 stars Reviewed June 3, 2013

The hotel could not have been easier to find; first hotel you see driving from the 401 to the Ambassador Bridge. Check in was quick, friendly and painless. We arrived late and spent no time in our room, other than to sleep and get ready in the morning. For those purposes, the room was fine: clean with a very comfortable... More 

Was this review helpful? Yes
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Good Day and thank-you for your comments. We are happy to hear that you were able to find our hotel easily and that you enjoyed our free hot breakfast buffet. We do feel that our rates are competitive based on the market we have here in Windsor and we hope that you do reconsider staying with us again in the... More 

Keswick, ON
Contributor
11 reviews 11 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 29, 2013

I stayed at this hotel for 2 nites to move my university student to new housing. Although the staff at check-in was less than friendly we did enjoy our stay, once check in was over. A simple acknowledgement that we were standing there, and/or a smile during the whole process would not have gone unappreciated. The breakfast included was nice,... More 

Was this review helpful? Yes
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Good Day and thank-you for your comment. I am glad that overall you enjoyed your stay with us. We are currently making arrangements to have the carpet repaired in selected guest rooms and stairwell you mentioned and I am confident you will not experience this problem if you choose to stay with us as our guest again. I apologize that... More 

Toronto
Top Contributor
80 reviews 80 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 28, 2013

Convenient for the bridge to the US, easy to find, rooms are clean, bed very comfortable + the wi-fi works well. For a chain hotel it's just fine (been quite a while since I stayed in a hotel with non-flat screen TV tho'). Cold breakfast selection is very good, hot breakfast eggs + sausage only OK, but I didn't stay... More 

Was this review helpful? Yes 2
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Hello and thank-you for your comments. It is very nice to hear you enjoyed your stay at our hotel. I apologize that our fitness centre was not in good working order during your stay. We have had the equipment serviced and all is in working order now! Take care and travel safe! Beth More 

Ontario
Contributor
11 reviews 11 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 7, 2013

We were in Windsor for one night and this hotel was recommended by the event we were attending. Check in was fast and easy, room was nice and everything was clean and comfortable. Hot breakfast was included and while I can't comment on the quality as we didn't eat anything besides toast, the selection looked great. My only complaint is... More 

Was this review helpful? Yes
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Good Day and thank you for your positive comments. We do our best to offer additional seating whenever we are busy in one of our meeting rooms just down the hall from the breakfast room. We hope to have you as our guest again soon! Safe travels! Beth Lewis General Manager More 

TORONTO
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 5, 2013

This is no Ceasars Palance, but it is nice accomodation near the university. the rooms are alright, they're what you expect for a no frills property. i would definitely recommend this place to others. We had a double bed accomodation.

Was this review helpful? Yes
Beth155021, General Manager at Comfort Inn and Suites Ambassador Bridge, responded to this review

Thank-you for your comment. We are glad to hear that our accommodations fit your needs while you were our guest. It is good to know that we will be on your recommendation list of places to stay! Take care and travel safe, Beth Lewis General Manager More 

Oakville, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2013

I organized my son's hockey team stay weekend of March 2nd based on the reviews. The team wasn't disappointed! Great service especially from Heather Nantau who went above and beyond in helping with the arrangements. The beds were very comfortable, service great and the free hot breakfast certainly hit the spot. The team also enjoyed the pool and the parents... More 

Was this review helpful? Yes 1
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Additional Information about Comfort Inn and Suites Ambassador Bridge

Address: 2330 Huron Church Road, Windsor, Ontario N9E 3S6, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn and Suites Ambassador Bridge 2*
Number of rooms: 124
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Also Known As:
Comfort Inn And Suites Ambassador Bridge Hotel Windsor
Windsor Travelodge
Windsor Travel Lodge
Travelodge Windsor
Travel Lodge Windsor
Comfort Inn And Suites Ambassador Bridge Windsor, Ontario
Hotel Style:
#3 Family Hotel in Windsor

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