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Waterfront Hotel Downtown Windsor

277 Riverside Drive West, Windsor, Ontario N9A 5K4, Canada (Formerly Hilton Windsor)
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Waterfront Hotel Downtown Windsor
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Waterfront Hotel Downtown Windsor
Waterfront Hotel Downtown Windsor
Waterfront Hotel Downtown Windsor
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198 reviews from our community

Traveler rating
    39
    79
    48
    21
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Ontario, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Had a nice room and stay here. They had construction in the lobby at the time. Customer service was less than stellar. Maybe it was due to all the dust and noise. But we enjoyed a good lunch nearby at the cafe across the road. Great view of the river in my room.

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Aberdeen, United Kingdom
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for a few nights as a global traveller it was not what I have experienced in other 4 ot 5 hotels on check in Stephanie was exceptionally polite pleasant and helpful also Glenn and Aimee the room was nice clean and comfortable but the breakfast was very poor each morning we were informed there was... More 

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Oakville, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed one night for grandaughter's basketball tournament. Large room, very comfortable king-size bed, great view over the river. Front office staff very friendly when checking in and out. Good complimentary hot buffet breakfast. Multistory parking garage behind hotel connected by overhead walkway ($12 per 24 hrs) - circuitous route if using walkway to get to lobby, best just to walk... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel April 7-8, 2015. The view from the room was wonderful, the king bed was great. We booked this hotel because it had a pool and boy did it. the pool is on the 3rd floor and also had a great view. no one was down there so we had it all to ourselves. New pool... More 

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Huntsville
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

So the view from my room is outstanding amazing spectacular wow!!! They are renovating and from What I can tell the changes are great! The price point is great! The only down fall is the parking situation. It is a parking garage one street behind the hotel. The parking garage is shady and a little scary after dark specifically. Once... More 

Was this review helpful? Yes 1
Grimsby, Canada
Top Contributor
68 reviews 68 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for one night for my daughter's gymnastics competition. They did not have the double bed room that we booked since we checked in quite late. Therefore, my daughter ended up with her own queen bed room, which she was thrilled about. The view out of the rooms is very nice. The bed was very comfortable. I... More 

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WATERFRONT HOTE... D, Front Office Manager at Waterfront Hotel Downtown Windsor, responded to this review

Dear ukydancer, Thank you for taking the time to leave a comment on Trip Advisor, it is much appreciated. We are happy to hear you enjoyed your stay with us, while you were in town for your daughter's gymnastics competition, and that she enjoyed her upgrade to having her very own room! We are disappointed to hear that your daughter... More 

Toronto
Contributor
15 reviews 15 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel on April 10/15. We booked a" panoramic view"room. We arrived and the lobby was a bit of a mess because of renovations but usable. Check in was good but we noticed a lot of young people in the lobby and I thought it was for the Gymnastics Event we were there for but learned it... More 

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WATERFRONT HOTE... D, Front Office Manager at Waterfront Hotel Downtown Windsor, responded to this review

Dear FuntravellersToronto, Thank you for taking the time to leave a comment on Trip Advisor, it is much appreciated. We are happy to hear you enjoyed your stay with us on the weekend of April 10th. As you mentioned, the lobby is currently under renovations although it is still accessible and usable. The Complimentary Free Breakfast Buffet that you enjoyed... More 

Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the 2nd time in the last year I stayed at this hotel. Rooms are clean and quite dated. Beds are comfortable to sleep in. View of Detroit is 1st class. It is a nice property but requires and deservees an update.

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WATERFRONT HOTE... D, Front Office Manager at Waterfront Hotel Downtown Windsor, responded to this review

Dear Richard K, Thank you for taking the time to leave a comment on Trip Advisor, it is much appreciated. We are happy to hear that you have chosen to stay with us twice in the last year, and we hope you will stay with us again! As you mentioned, the view of the Detroit River and Skyline from our... More 

Windsor, Canada
Top Contributor
266 reviews 266 reviews
41 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

In need of a lot of renovations. Lookin ruff from the Hilton days. Needs up keep. Great views but worn out. Exucutive floor sucks. No lounge. Work on it. Repairs have started and need valet parking. Too far too walk with a lot of luggage. Fix it.

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WATERFRONT HOTE... D, Front Office Manager at Waterfront Hotel Downtown Windsor, responded to this review

Dear arnold s, Thank you for taking the time to leave your comment on Trip Advisor, it is much appreciated. As you mentioned, renovations have begun in our first floor lobby area. The new home for our Complimentary Free Breakfast Buffet has been completed and opened this past Monday. Our new Lobby Lounge is still in the finishing stages, as... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Although the Hotel is under construction, giving it a much needed face lift, it did not take away from the comfort of my stay. My Business Partner and I booked two Rooms with King beds. The beds were very comfortable, which was very welcomed at the end of a very busy day. Housecleaning was very accommodating and friendly. The desk... More 

Was this review helpful? Yes 1
WATERFRONT HOTE... D, Front Office Manager at Waterfront Hotel Downtown Windsor, responded to this review

Dear AndreahC100, Thank you for taking the time to leave your comment on Trip Advisor, it is appreciated. We are happy to hear you enjoyed your stay with us, and that you are planning to do so again! Thank you for your kind words in regards to our Housekeeping staff. They truly do go above and beyond to ensure the... More 

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