We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 34 Windsor hotels

Comfort Suites Downtown

2.0 of 5 Hotel   |   500 Tuscarora Street East, Windsor, Ontario N9A 3M2, Canada (City Centre)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Suites Downtown
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Comfort Suites Downtown to your Saves list
Ranked #9 of 34 Hotels in Windsor
A recent review
3 of 5 stars reviewed 2 weeks ago
cubalovesme london .ont.
Write a Review

77 reviews from our community

Traveler rating
    22
    21
    24
    5
    5
See reviews for
15
16
5
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (12)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (9)
All months
london .ont.
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel one night for my mothers surgery in the city. My mom had to be at hospital for 6a.m. . I was tired and wanted to rest during the day. I had asked for early check in. At 10 a.m. I took a chance a drove the few blocks to the hotel to see if I... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

I find your words encouraging towards our staff. We all work together as a Team to offer great customer service. We want to give you all the amenities of home and offer you that home away from home experience. We strive for complete satisfaction for all our guests whether it be teams, corporate or leisure travel. We have recently changed... More

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

The location is great but the hotel is a bit dated. Having said that, the staff were extremely accommodating and friendly. I travel frequently for work, but we were there for a hockey tournament. Most hotels make us feel like we are inconveniencing them. The staff at the Comfort Suites made us feel welcome and at home. In particular, Frankie... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your kind words. We love having the groups in. It is a great change of scenery for us. The kids were a great group. I have shared your words of encouragement with both Jay and Frankie and they were so happy to hear that you mentioned them both by name. We hope to see you again soon... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 15, 2014

I stayed in room 209 Oct.10, 2014 for 3 nights. It's very misleading for them to call this property "Suites". It's an average hotel at best. Microwave & fridge does not constitute "Suites" brand. Rooms are basic, old furniture, very neglected. Carpeting worn, dirty. Drapery shabby and tacky. Needs a hotel makeover. Bathroom was small with the toilet taking up... More

Was this review helpful? Yes 9
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

First I want to thank you for bringing your recent experience to our attention. On behalf of myself and the entire staff we want to apologize for failing to meet your expectations. We strive on overall guest satisfaction. Your concerns have been duly noted and I am excited to share with you that we are scheduling to renovate in 2015.... More

Mississauga
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

Just returned from a family visit in Windsor, Ontario. Stayed at the Comfort Suites, and found the front desk staff to be so welcoming, accommodating and helpful. We arrived about an hour before check-in, but they managed to get two of the four rooms we'd booked ready. The other two were ready in a short while. The family members were... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day, We thank you for noting that we are in a great location to all that Windsor has to offer. Night life, Casino, Restaurants, Festivals, Parks, Riverfront and more. We offer the hot continential breakfast with wide variety to please everyones taste buds. We are glad to we were able to accommodate you as quickly as possible but were... More

Cambridge, Canada
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 7, 2014

After staying here in 2013, I stayed here before a Detroit Lions game this past weekend. For $90ish a night on a weekend, I found the room to be above-average sized (ours - two doubles + pull out couch --- probably could have had 5/6 people in there "comfortably"); it also consisted of a TV, fridge, microwave, etc. Free wifi... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Thank you for all your kind words towards our Hotel. We strive on making sure our guests have everything they need while they stay with us. I am glad you enjoyed breakfast and our new internet service provider. We hope to will visit us again soon. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2014

My husband and I stayed here last weekend when we went to the ""Food truck Festival""..It was a great place to spend the night. ..The bed was terrific. .We had a wonderful night's sleep. ..When I phoned up the hotel to make a reservation. .I spoke with ""Andrew""on the night shift..1am..and I was joking with him about the price. .and... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

On behalf of the enitre staff here at the Comfort Suites we want to thank you for your kind words. We are happy to hear that you enjoyed your stay and that you LOVE us. We have made some improvements this past week to some common areas of our hotel and like offering our guests all that we can. We... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

I stayed here with my boyfriend for a Saturday night. We had a king jacuzzi sweet, the room was pretty nice compared to other lower priced hotels with jacuzzis we've stayed at. It was a little dated but I was happy with the cleanliness of the room, there were a few hairs in the shower and a few of these... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day I want to first thank you for taking the time for visiting our Comfort Suites in Downtown Windsor. We are delighted to hear that you got to experience the joys for renting one of our jacuzzi rooms. It is a great way to relax. We have fridges and microwaves in all our rooms to help maintain our guests... More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

In August 2014 my family and another couple stayed this place. Location is perfect and everything close by and staff of this hotel is very nice and helpful. Breakfast was ok. Lemon ice water and cookies in lobby kids really appreciate and enjoy. thanks all of staff for took care us during stay....!!

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Afternoon Shams, It brings me great joy to share your review with all of the staff here at the Comfort Suites. We focus 110% on keeping our guests happy. Hearing feedback from guests that has previously stayed with us helps us to improve in areas when needed. I am glad to liked the flavored water many of our regular... More

Bowmanville, Ontario, Canada
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 25, 2014

This hotel is a few streets back from the Waterfront and a 10 minute walk to Caesars Casino so location is fine but not that attractive. Plenty of free parking and easy book in process but the room just a little tired looking - although large and well furnished. Breakfast was fairly good but the room quite small when the... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

We are glad to read that your enjoyed your breakfast and stay with us at the Comfort Suites Downtown. We are a little outdated and looking forward to renovations. We can wait to see all the changes and share them with each and everyone of our guests. Tara Trealout More

Westerville, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

My husband and I stayed here to be close to the train station for a morning departure. The hotel is just three blocks from the station. We enjoyed our suite room and included breakfast. The AAA rate for our room was very reasonable. The gentleman at the front desk was very friendly and helpful. Without asking, he copied a map... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day, We try and get all our guests moving in the right direction. We are always offering the fastest or closes travelling instructions. Thank you for staying with us at the Comfort Suites. We look forward to your next visit and hope to see you soon. Please feel free to contact the property directly for your booking 519-971-0505. Thank... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Suites Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Downtown

Address: 500 Tuscarora Street East, Windsor, Ontario N9A 3M2, Canada
Phone Number:
Location: Canada > Ontario > Windsor > City Centre
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Downtown 2*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Priceline, TripOnline SA, Odigeo, Travelocity, Despegar.com and Tingo so you can book your Comfort Suites Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Downtown Hotel Windsor
Comfort Suites Windsor
Windsor Comfort Suites
Comfort Suites Downtown Windsor, Ontario

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (15)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay