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All 34 Windsor hotels

Comfort Suites Downtown

2.0 of 5 Hotel   |   500 Tuscarora Rd. East, Windsor, Ontario N9A 3M2, Canada (City Centre)
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58%
Ranked #8 of 34 hotels in Windsor
A recent review
5 of 5 stars reviewed yesterday
Deborah M
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  • Reviews (64)
  • Photos (15)
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64 people have reviewed this hotel

Traveler rating
    20
    15
    19
    5
    5
See reviews for
12
10
4
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here during a swim meet. The location was only five minutes from the pool. The staff were fantastic, friendly and accomodating. The day of our departure the manager Tara personally asked us how our stay was and also gave us directions to get back to the highway the quickest. Knowing we were coming from a distance the staff... More

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Kirtland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014

We enjoyed our stay here. Our room was large and quiet. The beds were comfortable. The shower's water pressure was great. Nice selection for their free hot breakfast. Jason at the front desk was very helpful when our car battery died in the parking lot & we had to call CAA. Before they arrived, the housekeeper offered her car, and... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Dear Polly S, It is with great pleasure that I receive your comments. It makes me proud as a Manager to know that my staff jumped right in to help during a stressful situation. Glad we could be of help! Next time your in town make sure to say hello. Safe Travels Tara Trealout General Manager More

Mississauga, Canada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 12, 2014

This is my second time staying at this hotel. The hotel receptionist was extremely accommodating and even moved our rooms around be away from other guests staying at the hotel (it was a monday night). Breakfast was good and room was clean and comfortable. Curtains do let in light so bring an eye cover if that is a problem for... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day Travellor 5, I am glad to hear that you enjoyed your stay with us. Even better then expected is also great to hear. Our Choice Hotels Property tries to focus 100% on guest satisfaction. We add in the little extra things to keep our guest coming back ... fridge and microwave in each room, wide variety of breakfast... More

Kingston, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

I've been staying at this place for a few years whenever I visit Windsor, which is often. The staff are pleasant and helpful. This isn't a fancy place but it's clean and the rooms are comfortable and spacious; the hotel is conveniently located -- there are several great restaurants and ethnic food markets nearby and the downtown core is only... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Dennis ... It enlightens us to know that you have enjoyed your stays with us. We appreciate all the good feedback you provided. I will make it my top priority to share your in site with the staff. We do try and exceed our guests expectations. A HOME AWAY FROM HOME is a perfect description of what we like to... More

Ajax, ON
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2014

On our way home from a trip to Florida found this comfortable hotel by reference from Quality Suites who were unable to meet our needs. Cory checked us in efficiently and looked after us getting settled-in. Our room on 2nd floor was newly renovated, very clean and large with King bed and 2 seat pull-out couch in the sitting area.... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Morning Captain Jack, It is with great pleasure that I get to respond to your kind words. The Comfort Suites here in Windsor, Ontario is indeed a small property but we get to offer our guests so much more. We strive for the best and I believe it shows in our guests satisfaction. I hope you had an amazing... More

Orange, California
Top Contributor
67 reviews 67 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 17, 2014 via mobile

The staff was nice and breakfast was free, that's where the good points end. The free breakfast was tiny and every morning someone from the hotel would spend most of the time refilling it, of course I know that needs to happen but since the area for breakfast is tiny, you're fighting all the other guests for food. And trying... More

Was this review helpful? Yes 2
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day and thank-you for your feedback. I sincerely apologize for the inconveniences you encountered during your recent stay with us. I am very eager to discuss and resolve your concerns with you directly. If you could kindly contact me directly at 519-971-0505 or via email at comfortsuiteswindsor@live.ca it would be greatly appreciated. Hope to hear from you soon! Thank-you,... More

Sarnia, Canada
1 review
4 of 5 stars Reviewed March 13, 2014

I stay here once a week and have done so for the past 18 months. The staff are friendly and gracious, a special THANKS to Jay who from day one has always made me feel welcome and makes sure that the room is warm before I arrive.

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Dear Kathy, It is a nice feeling to have return guests. Especially the ones that stay with us as often as yourself. They get the chance to see the excellent service that is provided by each of our employees. We all work together to give 100%. Thank you for your continued business and see you soon! Tara Trealout General Manager More

Contributor
19 reviews 19 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 11, 2014

Stayed here to get some miles behind us on the trip as we are from the Clarington area. Staff was friendly and polite. Hotel was clean although the hallways near the elevator on our floor had frayed and stained wall paper. The room was huge and clean and the bed was super. The main entrance was newly renovated, I believe,... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Thank-you for your review. It is a pleasure to hear you enjoyed staying with us while you were passing through Windsor recently. We are always eager to offer our guests a home away from home experience! I hope you enjoy the Florida weather! We hope to see you again soon! Tara Trealout General Manager More

East Lansing, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2013

The hotel is just minutes away for the casino and the downtown bar scene, the rooms were very nice and clean and the front desk was very attentive and friendly if anything came up. I would stay again if I was ever in the downtown area and would highly recommend it

Was this review helpful? Yes 2
Waterloo, Ontario
Contributor
18 reviews 18 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 27, 2013

I really wanted to stay in Detroit as I was going to see a Red Wings Game but the cost of the Downtown Detroit Hotels was twice as much. I decided on Comfort Suite over the Quality Suites Downtown because of the reviews. I found this Hotel (at least the room I stayed in) to be a average hotel room.... More

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Additional Information about Comfort Suites Downtown

Address: 500 Tuscarora Rd. East, Windsor, Ontario N9A 3M2, Canada
Phone Number:
Location: Canada > Ontario > Windsor > City Centre
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Downtown 2*
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Also Known As:
Comfort Suites Downtown Hotel Windsor
Comfort Suites Windsor
Windsor Comfort Suites
Comfort Suites Downtown Windsor, Ontario

15 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We offer a home away from home experience. We are in the Downtown core offering you fast access to all the local attractions ... Casino Windsor, Dance Clubs, Detroit Tunnel, WFCU Arena, Shopping District and many local restaurants. ... more   less 
Number of rooms
45

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