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Comfort Suites Downtown

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500 Tuscarora Street East, Windsor, Ontario N9A 3M2, Canada
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Comfort Suites Downtown
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Comfort Suites Downtown
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90 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • All months
    (90)
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    (16)
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    (36)
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    (25)
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    (13)
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1 review
5 of 5 stars Reviewed 1 week ago

I was impressed by the staff at Comfort Suites, especially Tara Trealout. They all seem to be legitimately concerned about the success of their business and the happiness of their customers. Tara was especially kind and helpful.

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Sault Ste. Marie
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here previously - after spending night in horrible hotel in Michigan - welcome change! WIFI rocks! Bed comfortable, room clean - view leaves much to be desired ( auto yard ) but location close to our friends place and convenient close proximity to tunnel Would stay again :)

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Kokomo, Indiana
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Location was good. Hotel staff very helpful & friendly. Run down, rooms not real clean, floors in rooms dirty, bedspread had "brown" spots on it. We hoped it was chocolate. They ran out of food at breakfast. Had to wait & then food was cold. Could not get closed caption on TV. Won't stay there again. Too expensive for what... More 

Was this review helpful? Yes 1

Travelers are raving about these Windsor hotels

toronto
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wasn't expecting the Ritz Carlton but the hotel room was gross. There was hair on the sheets, the toilet did not flush and the room was badly damaged. That being said the hotel staff were absolutely AMAZING. From the moment I arrived at the desk I was treated very well by the front desk hotel staff. I had spoken... More 

Was this review helpful? Yes
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2015

We stayed here for a week,, enjoyed it very much. Excellent friendly staff, clean room, well equipped, full hot breakfast-very filling. Walking distance to downtown, close to the recreational pool which is fantastic with Olympic size pool and water park, all in-door, close to Walkerville - a beautiful and older area of Windsor to walk around and enjoy with restaurants... More 

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chatham ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 23, 2015

From the moment we arrived until we left it was a very comfortable....relaxing...quite enjoyable stay. everything was good....from the price....the room...the breakfast. close to many things including riverfront....downtown....casino.

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

I am happy to hear that your chose the Comfort Suites for your Windsor Getaway 2015! We are happy to hear that your enjoyed your stay and had a great time. Windsor is a beautiful City and we are more then honored to be able to share it with all our guests. We strive at 110% Guest Satisfaction and our... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed April 22, 2015

Room was well worth the money. Quiet.... loved tub...Jacuzzi.....beautiful bed..... slept like a baby. Plenty of room. Breakfast very nice. Would go back again if and when in Windsor. I have stayed in many hotels and this tops the list.

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Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to review our property and share your feedback. We are always happy to hear that our guests enjoyed the features of our hotel and the great customer service skills of our front desk staff. We are always striving to improve our hospitality and services and we appreciate your kind words regarding the Comfort Suites... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 28, 2015

They looked after us right away; we called last min after 9pm to book for that night! They had a nice, comfortable room and a complimentary hot breakfast (waffle/sausage/egg/bagels/toast/muffins/yogurt/cereal/tea/coffee you name it) was great ) It was a bit tricky to find it at first but I would definitely stay here again!

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Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to comment regarding your recent stay at our hotel. We appreciate and value your opinion. It's always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope to see you again in the near future. Happy 19th to your sister. More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

We stayed at the Comfort Suites during the Ofsaa wrestling championships. The staff was very friendly and helpful and even called us in our room to make sure we settled in fine. At 6pm there was complimentary pastries and fruit. And there is a 24hr coffee/tea area available. Our room was clean and very spacious. The furniture probably needs to... More 

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write a review regarding our hotel. I am delighted to see that you enjoyed your stay at The Comfort Suites. I am excited to share your review with our entire staff. We offer a FREE Hot Continental Breakfast to all our guest. We chose a wide variety of delicious choices from hot to... More 

Orillia, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 19, 2015

This hotel is located right downtown, close to the casino. This hotel is a little bit tired, and could use some sprucing up, however, the excellent night staff make up for it. When we were settled into our room, Jay even called us to make sure it was all right. He was more than happy to point us in the... More 

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day, Our convenient location, being in the heart of the Downtown core helps us in many ways to offer our guests a great stay. They can park their vehicle at the Comfort Suites for free and walk to dance the night away at a close by club, eat at one of our amazing local restaurants or try their luck... More 

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