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All 34 Windsor hotels

Comfort Suites Downtown

2.0 of 5 Hotel   |   500 Tuscarora Rd. East, Windsor, Ontario N9A 3M2, Canada (City Centre)
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Ranked #8 of 34 hotels in Windsor
A recent review
4 of 5 stars reviewed yesterday
Ann43081 Westerville, Ohio
  • Overview
  • Reviews (68)
  • Photos (23)
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68 people have reviewed this hotel

Traveler rating
    20
    17
    21
    5
    5
See reviews for
13
13
4
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Westerville, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed here to be close to the train station for a morning departure. The hotel is just three blocks from the station. We enjoyed our suite room and included breakfast. The AAA rate for our room was very reasonable. The gentleman at the front desk was very friendly and helpful. Without asking, he copied a map... More

Was this review helpful? Yes
Miamisburg, Ohio
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The best thing about this location was the staff. They were kind, attentive and welcoming. The room could definitely use some updating. Breakfast was included but was just ok. We stayed in Windsor but were actually visiting Detroit for the weekend. In the future, we would just stay in Detroit. It wasn't worth the time it took to go back... More

Was this review helpful? Yes
Burlington, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to Windsor to attend a concert in Detroit, and picked this hotel by location - close to the tunnel and the casino. A LOT of construction and one-way streets to negotiate in the area but we found it. It's in a quiet neighborhood (nice), 4 blocks from the casino (fine), and 5 minutes from the tunnel to the U.S.... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day, Thank you for your kind words we do have very excellent support team amoung our staff. Our hotel is older but we take the extra care of keeping it clean. We are planning renovations and look forward to our fresh new look. Hope to see oyu again on your next visit to Windsor More

Ingersoll, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I booked this location months ago out of location to Caesars Windsor. Unfortunately our booking was mixed up and we were uninformed. The front desk agent went out of his way to accommodate us he put us in suite 102 but the suite needed some repairs both in the bathroom and bedroom areas the ceiling in the... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Thank you for providing your comments regarding our hotel and thank you for choosing our hotel while visiting Windsor. We really appreciate your business. We've done a number of changes to our hotel in the past few months. We are currently planning renovations to our hotel and will continue to improve our product to ensure the comfort and satisfaction of... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here during a swim meet. The location was only five minutes from the pool. The staff were fantastic, friendly and accomodating. The day of our departure the manager Tara personally asked us how our stay was and also gave us directions to get back to the highway the quickest. Knowing we were coming from a distance the staff... More

Was this review helpful? Yes
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

On behalf of the staff here at the Comfort Suites we want to thank you for choosing our hotel for your group stay. We had a great time entertaining the kids in the lobby. The snow storm was a huge impact on our area and we wanted to help in anyway that we could. Getting everyone home safely was our... More

Kirtland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2014

We enjoyed our stay here. Our room was large and quiet. The beds were comfortable. The shower's water pressure was great. Nice selection for their free hot breakfast. Jason at the front desk was very helpful when our car battery died in the parking lot & we had to call CAA. Before they arrived, the housekeeper offered her car, and... More

Was this review helpful? Yes 2
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Dear Polly S, It is with great pleasure that I receive your comments. It makes me proud as a Manager to know that my staff jumped right in to help during a stressful situation. Glad we could be of help! Next time your in town make sure to say hello. Safe Travels Tara Trealout General Manager More

Mississauga, Canada
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 12, 2014

This is my second time staying at this hotel. The hotel receptionist was extremely accommodating and even moved our rooms around be away from other guests staying at the hotel (it was a monday night). Breakfast was good and room was clean and comfortable. Curtains do let in light so bring an eye cover if that is a problem for... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day Travellor 5, I am glad to hear that you enjoyed your stay with us. Even better then expected is also great to hear. Our Choice Hotels Property tries to focus 100% on guest satisfaction. We add in the little extra things to keep our guest coming back ... fridge and microwave in each room, wide variety of breakfast... More

Kingston, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

I've been staying at this place for a few years whenever I visit Windsor, which is often. The staff are pleasant and helpful. This isn't a fancy place but it's clean and the rooms are comfortable and spacious; the hotel is conveniently located -- there are several great restaurants and ethnic food markets nearby and the downtown core is only... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Dennis ... It enlightens us to know that you have enjoyed your stays with us. We appreciate all the good feedback you provided. I will make it my top priority to share your in site with the staff. We do try and exceed our guests expectations. A HOME AWAY FROM HOME is a perfect description of what we like to... More

Ajax, ON
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2014

On our way home from a trip to Florida found this comfortable hotel by reference from Quality Suites who were unable to meet our needs. Cory checked us in efficiently and looked after us getting settled-in. Our room on 2nd floor was newly renovated, very clean and large with King bed and 2 seat pull-out couch in the sitting area.... More

Was this review helpful? Yes 1
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Morning Captain Jack, It is with great pleasure that I get to respond to your kind words. The Comfort Suites here in Windsor, Ontario is indeed a small property but we get to offer our guests so much more. We strive for the best and I believe it shows in our guests satisfaction. I hope you had an amazing... More

Orange, California
Top Contributor
68 reviews 68 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 17, 2014 via mobile

The staff was nice and breakfast was free, that's where the good points end. The free breakfast was tiny and every morning someone from the hotel would spend most of the time refilling it, of course I know that needs to happen but since the area for breakfast is tiny, you're fighting all the other guests for food. And trying... More

Was this review helpful? Yes 2
Tara-GM365, General Manager at Comfort Suites Downtown, responded to this review

Good Day and thank-you for your feedback. I sincerely apologize for the inconveniences you encountered during your recent stay with us. I am very eager to discuss and resolve your concerns with you directly. If you could kindly contact me directly at 519-971-0505 or via email at comfortsuiteswindsor@live.ca it would be greatly appreciated. Hope to hear from you soon! Thank-you,... More

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Additional Information about Comfort Suites Downtown

Address: 500 Tuscarora Rd. East, Windsor, Ontario N9A 3M2, Canada
Phone Number:
Location: Canada > Ontario > Windsor > City Centre
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Downtown 2*
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Also Known As:
Comfort Suites Downtown Hotel Windsor
Comfort Suites Windsor
Windsor Comfort Suites
Comfort Suites Downtown Windsor, Ontario

23 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We offer a home away from home experience. We are in the Downtown core offering you fast access to all the local attractions ... Casino Windsor, Dance Clubs, Detroit Tunnel, WFCU Arena, Shopping District and many local restaurants. ... more   less 
Number of rooms
45

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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