From the Manager, Christine Melnyk and front office staff, Jenn and cristi, we were taken care of beyond what most properties offer in guest needs. My wife and I cannot express how greatful we were fro the help that was given to us in our stay at this property. The restaurant too was attentive to our hungry for good food...
More
Thank you so much for the very positive review following your stay with us and for specifically mentioning a few of our team members who assisted you. Glad to know we helped make your stay in Windsor memorable! Hope to have you as our guests again!
More
I have been staying at this property since it was opened (Journey's End). This property was way ahead of it's time and offered suites before it was popular. The staff is always nice, the suites are spacious, and the location is close to everything. My disappointment with the property is that it is tired and needs to have a facelift....
More
Thank you for posting your review here and for your loyalty throughout the years! I appreciate your positive comments and would like to let you know that we are introducing flat screen televisions this year and are also developing a more in-depth capital plan to address redecorating where needed. Superstar Bar & Grill is in its 3rd year of operation...
More
This is my third stay in this good, basic hotel. The rooms are large (suite style), have everything you need and are reasonably clean. The staff are always very friendly.
My room comprised a large bedroom (with a very comfortable Queen sized bed) a bathroom, with access from both the bedroom and a well sized lounge area. The latter containing...
More
Thank you for staying with us again and for taking the time to post your comments. I appreciate your feedback on our staff service and WiFi. I'm sorry to hear that your breakfast in our independently operated restaurant was disappointing. Feedback on our new Eggsmart restaurant has generally been very positive. I will certainly share your comments with the restaurant...
More
We were greeted by a very friendly front desk representative. She told us a bunch of information we need to get across the border PRONTO to catch a hockey game!
We had a JR suite room, which was spacious and very clean! We even forgot a few things and the staff was more than welcoming to bring it directly to...
More
Thank you for your lovely comments following your stay last month! It's good to hear that service was great, as expected and I'll be happy to share your comments with the team. Looking forward to having you as our guests again!
More
We decided to drive to Windsor to visit Ceasar's and play alittle. Had never been there before. Booked the room thru Choice Hotels, sight unseen. Was told it had been remodeled and we should be happy with the room. I haven't had too many good experiences with Quality Inns in the States, but decided to try it. We were very...
More
Thanks for staying with us last weekend and for posting your review! It's great to hear how much you enjoyed your stay with us as well as your visit to Windsor on a beautiful St. Patrick's Day! I will be happy to share your comments with Jenn, our restaurants and the rest of our team. We look forward to hosting...
More
This is an older hotel, well used yet very clean and the service was beyond excellent. We stayed for a Saturday & Sunday night just to sight see around town and we rented a king room with a separate living room...and enjoyed a beautiful view of the Detroit River & Windsor Bridge. The staff were extraordinarily considerate and helpful in...
More
Ms. Chickeral, thank you for choosing Quality Suites Windsor, and for your kind comments regarding our service. I'll definitely share them with our team. I'm very happy to hear you enjoyed your stay and that you'll return. We look forward to it!
More
After traveling almost 5 hours, then going to a birthday party we were very tired. We checked in late. When we got up to our floor it smelled like a south Asian restaurant mixed with a fish market. All we wanted to do was get our 4 tired young children to bed. At least the door on our room was...
More
Thank you for staying with us recently. I'm very sorry to learn of the condition of some of the furnishings and cooking odours evident in the area of your suite. We do have a selection of mini-kitchen suites but any cooking aromas are typically contained within the suites. Thank you for bringing this to our attention. As a result we...
More
We were in town to see the Windsor Spitfire hockey game and wanted a romm that could sleep three adults in three separate beds. The hotel worked perfectly for what we needed as the suite had a king bed in one room and a queen bed along with a sleeper sofa in another. It was easy to find and the...
More
Thank you for posting your review of your stay with us. Glad to hear you enjoyed the hotel and both of our on-site restaurants. Hope to see you again soon!
More
Friend recently booked a trip here. Stepping into these rooms is like going back in time. Everything from the TVs, to the furniture, to the bedding looks like it's probably from the early '90s. Our carpet was badly stained all over as well.
Besides that, it was a great experience. The rooms looked and felt very clean, and the front...
More
Thank you for taking the time to post your review following your stay with us. I apologize for the condition of the carpet in the suite you stayed in. Some of our suites are due for an upgrade and we are putting together a capital plan to address this. In the meantime, we have recently added new guest laundry facilities...
More
Overall a great experience. The room was clean and comfortable but a bit dated but not a factor in staying again or referring someone as it was clean and comfortable. It was nice to have the ability to cook in room with the George Foreman Grill as it made a nice departure from restaurant food all the time when travelling...
More
Thanks for posting your review of our hotel. I'm glad you enjoyed staying in one of our mini kitchen suites. Your positive comments are greatly appreciated and I'm happy to share them with our team. We look forward to having you as our guest again!
More
If you own or manage Quality Suites Downtown Windsor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
75 Reviews
316 Reviews
73 Reviews
