I was very impressed as soon as we stepped in the reception . The rooms are very clean and beautiful . Wonderful sized room makes you feel at home . A very comfortable bed and had no trouble sleeping for the night which is something for me as I do not usually sleep well away from home. Very friendly staff... more

After booking our reservation on Hotwire.com, I proceeded to this website to see what I was getting into with this property. Having seen no amenities when I booked but knowing Windsor as well as I do, I figured out that this was the old Madrid. And there weren't many current reviews. Well, I called the hotel and not long into... more

This must be Windsor,s secret. wonder how only a 2 star rating .The staff was so good to us .Service is certainly must be there moto.Hats off we,ll be back. John& Carolyn Purdy London more

I stayed at this hotel with my husband and two young children, for our son's tennis tournament in mid March for 3 nights. During our stay the housekeeping staff had neglected to clean our room and as a paying customer me and my husband decided to bring this matter up to the manager's attention. Well, i never in a million... more

I have stayed at this hotel many times and it is very frustrating for me to see and read bad reviews about this place. If you are an experienced traveler, before to make a reservation you suppose to do a little bit research regardless the city and the hotels where you want to travel.That's why there are so many useful... more

After reading the latest review here about the jacuzzi suite we were a bit skeptical about staying at this hotel, but the other reviews seem very positive, so we decided to stay. We booked a non smoking jacuzzi suite for one night and I am very glad we did. The front desk staff was friendly, helpful, we didn't have a... more

We booked the jacuzzi suite for a single night as we had a Christmas party to attend. I've stayed at many hotels in my 44 years but i have never paid the price of 150.00 and felt so jipped in my life. I've paid 110 at nicer hotels and had much better service with all the amenities provided in the... more

The hotel is nicer on the inside than the outside. Noticed internet terminals and coffee in the lobby. You get a metal key and your t.v. remote when you check in. Bathroom needs to be refurbished. Could be cleaner, but adequate for only $70 on a Friday night. It's about 4 miles from the Casino and downtown. Breakfast was cereal,... more

I thought this hotel was quite good for the price of the room. I was a bit skeptical about it from some of the reviews I've seen on here but I had a pleasant surprise. It met my budget of under $60/night and I had a great time. Rooms were clean, staff was friendly, there was a complimentary breakfast which... more