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Comfort Inn Windsor

Certificate of Excellence
2.0 of 5
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2955 Dougall Ave., Windsor, Ontario N9E 1S1, Canada
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Comfort Inn Windsor
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Ranked #4 of 34 Hotels in Windsor
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Ken F North Bay, Canada
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97 reviews from our community

Traveler rating
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    13
    5
    0
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34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Bay, Canada
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been to this location several times and always go back when I can staff is excellent and you truly feel welcome when you check in I see the same staff on my several trips so I know they are truly happy in the job and it shows it from the breakfast in the morning to the clean rooms

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1 review
5 of 5 stars Reviewed 3 weeks ago

The management and housekeeping staff were top notch. I was never in need of anything. A great breakfast and 24 hour coffee, just the thing you need when going out in -11 degree weather. When I return in the Spring, I will be staying there again.

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Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

The management and whole team of the Comfort Inn appreciates you taking the time to leave such a complimentary review of our hotel. We are so happy to hear you were able to enjoy all our hotel has to offer, in particular our 24 hour complimentary coffee, tea and hot chocolate. We are delighted to be your chosen hotel in... More 

Dayton, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 11, 2015

stayed in Comfort INN in downtown Windsor and was very satisfied with my stay - the food was good and the room was very clean - we were travelling further into Canada and needed a room for overnight and was quiet surprised that it was so clean on the inside - the outside did not look that good on the... More 

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Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

We are thrilled to hear that you enjoyed your stay at the Comfort Inn and would like to thank you for leaving a glowing review. All reviews are taken into consideration by management to identify areas of improvement. We are pleased that you enjoyed your overall stay and look forward to the opportunity of welcoming you back. More 

Toronto, Canada
1 review
4 of 5 stars Reviewed February 5, 2015

It isn't often that I am able to sleep through the night without waking up uncomfortable, especially when travelling or on the road. I was extremely surprised and overwhelmingly happy when I woke up only to the sound of my alarm clock in the morning! I am certain that this was due to the extremely comfortable pillows in our room.... More 

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Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

Thank you for leaving such a glowing review or the Comfort Inn. We are thrilled to hear that you enjoyed your stay with us. Two of the most noted features of our hotel is the quality of our beds and pillows. Our hotel adheres to the high quality standards of Choice Hotels International to ensure a good nights sleep for... More 

White Lake Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 1, 2015

Quiet, friendly staff, clean and very happy with our stay. Very helpful and service was great. Warm breakfast and 24 hour coffee served. We liked it enough to go back and stay a second night. Our first time in the area we were pleased.

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Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

We are grateful for your gracious review of the Comfort Inn. We are proud that we were able to exceed your expectations in all areas of our hotel and we look forward to welcoming you back on your next trip to Windsor. More 

Windsor, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

I stay at this hotel by weekly. I left some very expensive hair products in the hotel. I called that day and was told it would be put aside for me to pick up. I got the run around for 2 days and finally spoke with the manager. Apparently they did not find them. Hope the thief enjoys

Was this review helpful? Yes 1
Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

Thank you for taking the time to write a review regarding your recent stay at Comfort Inn. We do appreciate your feedback about receiving mixed messages from our staff and we will be investigating the communications you received to ensure that this does not reoccur in the future. When these rare occurrences do happen we try to make all efforts... More 

Fort Erie
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2014

Updated rooms, clean, but... the WI-FI which is an absolute necessity for me (as I am on business) has been horrible. You can tell you are fighting with other guests on the network and most of the time I can't get on any device. For the price, it's a good place to stay, but if wi-fi is critical for you... More 

Was this review helpful? Yes 1
Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

Thank you for taking the time to write a review regarding your recent stay at Comfort Inn. Please accept our apologies for the inconveniences caused to you during your stay. We appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. We regret the internet service did not meet your expectations. We pride... More 

Toronto, Canada
Top Contributor
117 reviews 117 reviews
56 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed November 27, 2014

...yes the rooms have been re-done and they are fine. The noise level in the hotel is good for such a busy road. BUT...the breakfast area is a joke, its so small that you are bumping into endless people getting your food plus eating standing up because there is only 4 or 5 tables in the crowded lobby. Also the... More 

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Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

Thank you for taking the time to submit a review for the Comfort Inn. We are very sorry that elements of your stay fell short of your expectations and that the breakfast area seemed somewhat not to your satisfaction, we appreciate your opinion and will use your advice for better improvements. It is always our priority to ensure our guests’... More 

Fredericksburg, VA
Top Contributor
172 reviews 172 reviews
16 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed November 19, 2014

Good comfortable hotel in a good location close to stores and restaurants. They're updating carpet and furnishings and it's looking good. Front desk staff is friendly and the room was clean. Place was quiet. This hotel is dog friendly and there's a good sized grassy area for them. We were very pleased.

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Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

Thank you for taking the time to review our property. We are always happy to hear our guests say that they enjoyed the features of our hotel. We are always striving to improve our hospitality and service and we appreciate your kind words regarding our hotel. It was our pleasure to host you as our guest! We look forward to... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed November 9, 2014

I stayed at this hotel after my truck broke down in Windsor and I was in influenced by its rating on trip advisor. I was pleasantly surprised it had recently renovated and the room quality rivalled my experience with Marriott hotels. The bed was very comfortable the wifi never gat me any problems even when I was running two computers... More 

Was this review helpful? Yes
Patrizia L, General Manager at Comfort Inn Windsor, responded to this review

Thank you for taking the time to review the Comfort Inn and for leaving such a glowing recommendation. We pride ourselves on the ability to offer individual attention to each of our guests and make their stay an experience to remember. It will be our pleasure to have you stay with us again in the future. More 

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