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Holiday Inn & Suites - Ambassador Bridge

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1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
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1 room 1 guest
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Holiday Inn & Suites - Ambassador Bridge
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (60)
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    (59)
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There are newer reviews for Holiday Inn & Suites - Ambassador Bridge
See the most recent reviews
Montreal
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 17, 2015

Perfect place in Windsor. Close to everything (boutiques, restaurants,..), nice staff. Excellent bed and wi-fi. The restaurant has lots of choices and food is very good. Only downside with all hotels in the area is that there are no shuttles or direct buses to the Windsor airport. Would come back.

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for taking the time to provide us with your feedback on your last stay! We are very pleased that you enjoyed your time at our hotel and we look forward to hosting you again in the future. Many thanks for your business and have a great day! More 

LONDON ONT
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed here for 1 night while in town to see Amy Shumer (wow), real modern Inn with all the amenities. Great rooms & baths, toilets are the new oblong shaped units, nice shower grill & bar on sight ( Beer bargains ), next door to Timmy Hortons & golden arches down the street ( The Mrs is a McDon coffee... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for your comments and for taking the time to leave your feedback. We appreciate your business and are very pleased that you had an enjoyable stay with at our property and we look forward to having you stay with us in the future! More 

Brampton, Canada
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 12, 2015

This is a very nice hotel, But there planning for parking buses Suck. I am driving 1 of 6 buses at this hotel staying at this hotel. The hotel did not do any planning for 6 buses to park over night. They should have had a area blocked off just for buses when they knew that there was going to... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for your response and we are glad that you are enjoying your stay at the hotel. We will take your comments under advisement so in that in future, we can better serve your request. We are an extremely busy hotel and if our guests are parked throughout the lot during the week or if cars are parked here... More 

1 review
2 of 5 stars Reviewed March 7, 2015 via mobile

Room was beautiful, nice pool but woke up the next morning and found blood on my sheets. It looked like it was hidden as it was in the top right corner of the bed. Explained to the desk staff the situation and was talked down to. The lady pat was rude and not willing to help at all! Called their... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for your comments regarding your stay with us earlier this month. We take these issues very seriously and as you know our executive housekeeper and front office manager acted on this immediately. Our findings indicated and were confirmed that this was very recent staining (within the hour) and not a remnant from the previous stay OR the night... More 

Cambridge, Ontario, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 15, 2015

I have stayed at the Holiday Inn four or five times. The rooms are very nice and so are the facilities. The restaurant attached is also very good. I would recommend the Holiday Inn Ambassador Bridge for anyone needing to stay in the Windsor area.

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for taking the time to leave your comments on your recent stays at our hotel! We appreciate your kind words and look forward to having you stay with us again in the future. Thanks again! More 

Burlington, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed February 11, 2015

At check-in I had the pleasure to deal with an unfriendly lady who was rather aggressive and told me my partner should have checked in because my partner was the main person on the room, even though my name was added to the confirmation and I was paying the room. She didn't want to give me a second key either.... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for taking the time to leave your comments regarding your experience at the hotel. When a "discounted" rate is booked at our hotel, whether it be a corporate guest with a special rate, a travel agent rate or another type of industry rate, the hotel will ask and will need to see appropriate identification to verify that the... More 

Florence, South Carolina
Level Contributor
99 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
1 of 5 stars Reviewed February 4, 2015

This hotel is so dirty and Outdated, I wondered if it really was a Holiday Inn, or some kind of hostel for the homeless. The staff were very unhelpful indeed rude to the point of being aggressive, I called them to tell them that my partner would be checking in ahead of me, and gave her details, when she arrived,... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, General Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear Marcus1972, Thank you for your review. The hotel underwent a total renovation in 2013 and we are quite proud of the outcome. We continue to upgrade our hotel to increase guest satisfaction. It is also the hotels policy to ask for valid ID and a credit card upon check in, this is for security reasons and to keep our... More 

Toronto, Canada
Level Contributor
204 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed January 31, 2015

Visiting University of Windsor, this new hotel is a short 5 min drive from campus. Easy access off the 401 (it ends and becomes Huron Church) and minutes from bridge to USA if going cross border. Newly renovated, clean, nice welcoming lobby and lots of parking available. Rooms are spacious and bathrooms have Bath & Body Works products. Beds comfortable... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Hi Sarah, Thank you for choosing to stay at the Holiday Inn & Suites - Ambassador Bridge during your visit to Windsor. As mentioned, we are located 2 kilometres from the campus and we are a favorite of parents coming to visit their kids while attending the U. Appreciate your review and we look forward to having you stay with... More 

2 reviews
4 of 5 stars Reviewed January 14, 2015 via mobile

Hotel is neat and clean and everything works well - nice rooms. Very friendly service. Good location for business stay, WIFI works perfectly. There are other restaurants in the area but The Grill in the restaurant has a very nice menu and great service . Thoroughly enjoyed my stay with your hotel.

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Good morning. Thank you very much for your business and continued support. I will be sure to share your comments with our entire team and we look forward to having you stay with us in the future. Have a great day! More 

Sudbury, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 13, 2015

The hotel is in a great location. Just down the street from the Ambassador Bridge. the rooms were clean. The pool had water spouts that my girls had fun playing in. We had an early breakfast at the restaurant connected to the hotel and they accommodated my daughter breakfast request that wasn't on the menu. Both the hotel and restaurant... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Good morning. Thank you very much for your review and we are very pleased that you enjoyed your stay here at the Holiday Inn & Suites! Yes..the extra feature in the pool is a big hit with the kids, and we are glad the kids had a agreat time. Many thanks for your business and we look forwarrd to having... More 

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