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All 34 Windsor hotels

Holiday Inn & Suites

3.0 of 5 Hotel   |   1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
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77%
Ranked #5 of 34 hotels in Windsor
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars Reviewed February 17, 2014
tdb_11 Philadelphia, Pennsylvania
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168 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Philadelphia, Pennsylvania
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 17, 2014

This hotel is very convenient to downtown and very close to the tunnel. The hotel is very nice. The staff was very polite and courteous. The room was very comfortable and nicely furnished. The bed was very comfortable. The rate was very reasonable. I would stay at this hotel again.

Was this review helpful? Yes 2
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you very much for your comments regarding your last visit to our hotel! All guest comments are shared with our associates and we appreciate your kind words! We have a great suburban location which allows us to be a very short distance away from the downtown core, the Ambassador Bridge, the Tunnel, Highway 401 and EC Row (an epxressway... More

Ontario, Canada
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 17, 2014

our hockey association makes it a priority to stay in this property twice a season (September and January). We were in town for OMHA playdowns in Harrow/Kingsville for the weekend of Jan 17 -19. Kim was agreeable to some last minute cancellations by some of our families on one night - when we received a new schedule only a couple... More

Was this review helpful? Yes 2
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn & Suites and also for your comments about Kim and Pat. Our staff will always work to accommodate our guests requests when possible. We know that things can change and If we can make those changes happen, we are happy to do so....anytime. When we have busy team... More

Kitchener, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 17, 2014 via mobile

We were in town as a family (five of us) visiting to attend a hockey tournament my son was playing in. We did a late check-in and were told that our reservation for two queen beds could not be filled 'because the hotel was full'. (What then is the point of reserving a specific type of room if you cannot... More

Was this review helpful? Yes 2
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for staying at the hotel during your stay here in Windsor, and I do apologize for not receiving the room type that you requested. Some times extenuating circumstances arise and the room type is not available, however we certainly appreciate your flexibility! Thank you for providing your feedback and we hope to have the pleasure to host you... More

Toronto, Canada
Top Contributor
240 reviews 240 reviews
90 hotel reviews
562 helpful votes 562 helpful votes
4 of 5 stars Reviewed February 14, 2014

I've stayed here on Business for business for 14 years and find it is a consistent place to stay. Service is very good at the front desk. IHG Platinum recognition is very good on the upgrades. Although I booked the best room anyway I still received the Jacuzzi suite requested. Platinum members have a choice of 500 IHG points or... More

Was this review helpful? Yes 2
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you very much for your business and continued support over the past 14 years! Also, thank you for sharing your insight! We are a busy hotel and certainly encourage all guests/teams/groups to be respectful of everyone in the hotel. When we have a busy team weekend, we open up all of our available meeting rooms (located on the main... More

London, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 8, 2014

Visited the hotel while away at a hockey tournament. I was really looking forward to using the hot tub after games. However, upon my initial visit to the pool, we found a heavy film on the hot tub. Gross, and disappointing. Otherwise, the room and hotel are clean and staff quite nice and accommodating. Again, great staff !

Was this review helpful? Yes 2
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your comments and I apologize for the experience that you had with our hot tub! We have a full compliment of maintenance staff on property, and I hope that you shared your concerns with this staff. If so, the issue would have been addressed right away. We love our weekend business and look forward to having your... More

Toronto, Ontario
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 6, 2014

Stayed here for 3 nights in mid January while in town for a business trip. Got the king suite which was quite spacious and very clean. Mattress and pillows were very comfortable. Came with a mini fridge and microwave which was quite handy. It's located on a very busy street so you see the constant barrage of truck going to... More

Was this review helpful? Yes 3
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for choosing the Holiday Inn & Suites during your stay here in Windsor! We are very pleased that your stay was enjoyable and look forward to having you stay with us again in the future. Also, thank you for your comments regarding Grill 55. They are continually changing the menu items to keep it fresh and updates and... More

Ottawa, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 30, 2014

Beautifully decorated and comfortable hotel. The staff are incredibly friendly and helpful. Visited for business as well as a family vacation trip. Pool is great. The on site restaurant, Grill 55, has a varied menu of contemporary cuisine. The food is delicious and the wait staff was excellent. I would definitely stay here again.

Was this review helpful? Yes 2
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your stay. We certainly appreciate you feedback and I will be sure to share with all of our associates. We are very proud of our hotel and everyone that works here, so on behalf of the entire team...."thank you"! More

Senior Contributor
40 reviews 40 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 26, 2014

Stayed here two nights for girls hockey tournament in early January. Not sure why some of the team were able to check in early but we were not able to until after our late afternoon game which was a bit annoying. But check in was quick and the rest of the stay was pleasant. The rooms were a good size... More

Was this review helpful? Yes 2
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for staying with our hotel and thank you for your feedback. Our standard check in time is 3:00 p.m. each day. If a guestroom is available prior to 3:00 p.m., we will certainly check the guests in. If a large number of rooms arrive before 3:00 p.m., we will do our utmost to accommodate the early check in's.... More

Top Contributor
184 reviews 184 reviews
12 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed January 20, 2014

The title says it all. The hotel is very convenient. The rooms were clean. The hotel was generally fine. Exactly what I’d expect (which is a reasonably high standard). The front lobby staff were fine but didn’t go out of their way to be accommodating. There is a Tim Horton’s on the other side of the parking lot where we... More

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your business and for your valuable feedback. I apologize that you did not receive satisfactory service from our front desk associates. Please be assured that your comments have been passed on to the Front Office Manager/Supervisors to review. Thank you for your time and consideration and we look forward to having you stay with us in the... More

Victoria, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 31, 2013

When I visit Windsor this is my hotel of choice. The rooms are always clean, the staff is always courteous. Plenty of parking, even for people towing boats on vacation. It's on a busy road that leads to the bridge and an outlet mall is just down the road. They have safety deposit boxes at no charge. I have never... More

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for choosing the Holiday Inn & Suites - Ambassador Bridge. There are a number of accommodation options in Windsor, and we are thrilled that you stay with us. As you know, our hotel is very easy to access, and we are located only 2 kilometers from the Ambassador Bridge and you drive right by Windsor Crossings (outlet mall)... More

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Additional Information about Holiday Inn & Suites

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites 3*
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Also Known As:
Holiday Inn And Suites
Holiday Hotel Windsor
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites Windsor, Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Windsor
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn and Suites is the only full service property on Huron Church Road and is located approximately six kilometers from the vibrant downtown Windsor. Our property has a restaurant onsite offering breakfast, lunch and dinner along with room service 7 days a week. Currently our hotel has completed the first phase of our 5 million dollar renovation and will be completed in its entirety by November 2011. Our fresh, updated and inviting lobby welcomes you upon your arrival. Our main floor meeting rooms have been updated in addition to 3 of our 7 guestrooms floors. The remaining guestroom floors and the lower lobby renovations will be starting in July giving us the newest and most updated product to offer our guests. Our onsite restaurant is currently undergoing a full renovation which will be completed in August 2011 and we will then welcome “Grill 55” to our family! We continue to offer breakfast, lunch and dinner from our Piccadilly Pub during the renovations so our guests will not notice any disruptions with our restaurant operations. Our large indoor saltwater pool is a great way to relax and unwind at the end of the day and our newly renovated fitness room is tucked in behind the pool area with very well maintained equipment! Additionally your guestroom rate includes complimentary parking, high speed wireless internet, local and 1 800 calls and a business kiosk in the lobby available 24/7 for those wishing to stay connected! With 214 specious rooms for all of you travelling needs we welcome you to the Holiday Inn & Suites Windsor Ambassador Bridge – STAY YOU! ... more   less 
Number of rooms
214

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