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Holiday Inn & Suites

3.0 of 5 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
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Holiday Inn & Suites
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Holiday Inn & Suites
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194 reviews from our community

Traveler rating
    51
    96
    28
    10
    9
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56
30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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London, Canada
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 26, 2014

staff very nice rooms very clean pool was awesome salt water couple of things no air conditioning working in hallways or elevators not good air condition unit a little dated but worked ordered room service friday night it was awesome but pricey had the rib steak & potatoes 34.00 don,t mind paying for good food the menus in room are... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for choosing the Holiday Inn & Suites - Ambassador Bridge as your accommodation choice while staying in Windsor! We reviewed your comments regarding the menus being outdated in our guestrooms, so we have our Executive Housekeeping team reviewing the menus in the guestrooms to make sure that all of the information is current. I will also pass along... More 

Kitchener, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

Down to see the Browns and Lions August 8th. Great location to get across the Ambassador Bridge. Nice pool well kept lobby, housekeeping staff were very helpful, front desk was hit and miss with their service skills. Close to lots of food choices and a nice onsite restaurant. Free coffee in lobby when it was available. Beds were nice and... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your feedback/comments regarding your recent visit. Our location is very conducive for those visiting USA for either business or leisure as we are only 2 kilometres from the base of the Ambassador Bridge. When arriving into Windsor, the 401 ends and the majority of the construction starts at this point. This is a 1.6 billion dollar upgrade... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 18, 2014

The hotel is clean and fresh. There was an nice trainee at the front desk. The manager was the contrary. She was rude an unwilling. We came in late and found out the next morning we were accommodated next to a family with young children. Why in an almost empty hotel. Especialy when you have too noisy airco and fridge... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you very much for your comments regarding your recent stay. I am sorry that your experience with your stay was not satisfactory. As I don't know the date of your stay or who you are referring to at the front desk, it is difficult to follow up. I can however assure you that customer service is our main focus... More 

ottawa
Top Contributor
50 reviews 50 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 14, 2014

Had a very good 4 day stay at this hotel- staff very friendly and helpful- there is also a good restaurant and bar on site, would recommend . I had a problem with a noisy guest and it was handled very promptly and professionally by the staff.

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your comments regarding our staff and your experience during your recent visit. We appreciate your business and always try to ensure that all of our guests have an enjoyable stay. Once again, thank you for your feedback and we look forward to welcoming you back in the future! More 

Toronto, ON
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 8, 2014

Enjoyed my stay at this hotel. The hotel staff were nice and welcoming. The rooms were clean and updated. The lobby area is big and inviting. The elevator is a bit slow. There were lots of sports teams here for the Ontario Sumer Games but the rooms were quiet. Didn't hear kids running around in the halls.

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your feedback regarding your recent stay! The hotel was definitely busy during the Ontario Summer Games, so although we have three elevators, they can be a bit delayed when we have a full house - as with any hotel. The entire staff thanks you for your business and we look forward to welcoming you back in the... More 

London, Canada
Top Contributor
71 reviews 71 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 6, 2014

Good hotel. Fairly quiet, even though the place was full of sports teams. The front desk staff were excellent. Helpful, friendly, efficient. The restaurant attached is good though a little pricey. There are other restaurants nearby so you don't have to eat there. Could use a bit more communication - there was a midnight fire alarm. It was hard to... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your comments regarding your stay. When the fire alarm goes off, it is standard operating procedure to make announcements during the alarm to keep our guests informed. All of our guestroom floors have mandatory speaker systems which are in working order. Regardless of the time of a fire alarm, it is always highly suggested to vacate the... More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2014

I only stay at this hotel when on business in Windsor. Tried a few others but this one measures up. Super clean and mostly very quiet due to its construction. 3 elevators, great restaurant off the lobby, easy access to the rest of town. P.S. they are currently constructing a 401 bypass to relieve the traffic from the roadway in... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your business and continued support! We know that there are a few accommodation choices in Windsor, so thank you for loyalty! For those traveling in to the Windsor area, you will definitely see the construction coming down Huron Church, but for the most part there is no disruption in the traffic flow. The new roadway is being... More 

Toronto
Top Contributor
460 reviews 460 reviews
90 hotel reviews
217 helpful votes 217 helpful votes
4 of 5 stars Reviewed July 17, 2014

We stayed here for only one night, on a driving trip from Toronto to Calgary. This hotel is close to the border crossing, which is great in the morning. Check-in was seamless, and the reception area was well-staffed and friendly. Our room was a King Corner, and we had an awesome view of the Detroit skyline and sunset. We loved... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your comments and for choosing to stay at our hotel during your recent visit to Windsor! Our associates work very hard to ensure that our guests leave with a positive impression, so thank you for your feedback. I will be sure to convey your comments about the temperature in the fitness center to our maintenance team to... More 

Regina, Canada
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 28, 2014

We've stayed at this Holiday Inn a number of times when we are in Windsor visiting family. The location is good for us and the rooms have always been clean and comfortable. It could probably use a little updating, but all in all it's a nice hotel.

Was this review helpful? Yes 2
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for providing your comments regarding our hotel and thank you for choosing our hotel while visiting your relatives. We really appreciate your business. We've done a number of renovations to our hotel and will continue to improve our product to ensure the comfort and satisfaction of our guests. Thanks again and have a super day! More 

Bermuda
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 25, 2014

First a qualifier - my son will be attending the University of Windsor in the fall and it's a long drive to get there so we'd driven up to meet with an adviser and get a campus tour [lots of good stuff to say about the University but that's a different question]. I do have to say that I'm always... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for choosing the Holiday Inn & Suites - Ambassador Bridge. We are thrilled that you chose to stay at our property while your son was visiting the University. We hope that you enjoyed your stay in Windsor and look forward to hosting you again in the future. More 

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Additional Information about Holiday Inn & Suites

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites 3*
Number of rooms: 214
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Also Known As:
Holiday Hotel Windsor
Holiday Inn And Suites
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites Windsor, Ontario
Hotel Style:
#1 Green Hotel in Windsor

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