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Holiday Inn & Suites - Ambassador Bridge

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1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
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Holiday Inn & Suites - Ambassador Bridge
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218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn & Suites - Ambassador Bridge
See the most recent reviews
London, Canada
Level Contributor
64 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed March 3, 2013

We stayed for one night in 2 rooms that were booked online.....one with 2 queen beds and the other a 2 room suite with a king bed. Check in was fast, friendly, courteous and professional and when we got to the rooms, they were exactly as requested. The 2 room king had a separate bedroom and living area (divided by... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you very much for choosing the Holiday Inn and Suites - Ambassador Bridge as your accommodation partner! We are very pleased that you enjoyed your stay and I will be sure to share your comments with our entire team. Our associates work very hard to ensure that our guests are left with a great impression. Once again, thank you... More 

1 review
5 of 5 stars Reviewed February 23, 2013 via mobile

We went for a wedding reception at the Caboto Club and from the moment we arrived, Steven at Reception welcomed us and our dog Cubby. We had a King Suite and it couldn't have been more nicely appointed. There was microwave, refrigerator, coffee maker and supplies, kitchen suite, sofa and two chairs, desk and chair and the nicest king size... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Good afternoon. I would llike to take this opportunity to thank you for providing feedback on your latest stay at the Holiday Inn and Suites. All are welcome at our hotel (both two and four legged friends) and we are thrilled that Cubby enjoyed his stay as well. We have alot of fun being a pet friendly property and offer... More 

caledonia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 18, 2013

Went to Windsor for a hockey tourny and stayed at the holiday inn and after an offer of an upgrade which we gladly took discovered after hauling all the bags to the 5th floor that the room was occcupied and went back to the desk where they quickly assigned us to another room which was big and roomy. Sometimes had... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for staying with the Holiday Inn and Suites - Ambassador Bridge and thank you for your feedback. We pride ourselves in ensuring that all our guests are taken care of and that their needs are addressed quickly and efficiently. As you experienced first hand, we are a very popular hotel on the weekends, and ito minimize the amount... More 

Toronto, Canada
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed February 4, 2013

Holiday inn Ambassador bridge is definitely a hotel that I place in my top 10 best Holiday Inn hotels. Ideal location, a couple of kms from downtown Windsor, close to the Ambassador Bridge and shopping areas. After I checked out I realized that I got an Executive King bedroom instead of a regular king bedroom. The room is located in... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you very much for choosing the Holiday Inn and Suites. We are very proud of our hotel and the services that we offer! We appreciate your kind comments and would lalso like to thank you for your suggestions and posting the pictures. We have finally completed our renovation and are very pleased to offer the most updated product in... More 

Montreal
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 11, 2012 via mobile

Good value. Next to downtown Windsor Next to Ambassador bridge to go to Detroit. Large rooms. Well equipped including WiFi, Try a room in the back, busy street with trucks going and leaving Detroit. Clean Nice lobby

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for staying with us and for your feedback. We are very conveniently located only 1.5 kilometers from the base of the Ambassador Bridge, only 8 short minutes from downtown, 0.5 kilometers from EC Row Expressway, and 11 kilometers from HIghway 401. We are a located in great suburban area, with a number local stores and restaurants within walking... More 

Kitchener, Canada
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 4, 2012

I stayed at the Holiday Inn & Suites (also called the Holiday Inn Ambassador Bridge) while in Windsor on business recently. The hotel is located on the main road that leads to the Ambassador Bridge that crosses the Detroit River, so access from either Canada or the US is very easy. This also places it close to Windsor's and Detroit's... More 

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Good afternoon and thank you very much for your favorable comments. We use this outlet to praise our staff for a job well done or as a tool to re-train in areas that need assistance. It's wonderful to share a "job well done" comment! We look forward to a great partnership with you and your company and look forward to... More 

London, Canada
Level Contributor
260 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed November 25, 2012

This is a great Windsor Hotel. It was very clean with a nice pool and large hot tub. The rooms were spacious and beds very comfortable. I would like to see black out curtains in the room so you aren't awakeas soon as the sun comes up. The only disadvantage about this hotel is it is not located downtown. If... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for taking the time to post your comments on Trip Advisor. We are thrilled that you enjoyed your stay with our hotel and I will be sure to share this information with the staff. All of our guestrooms are normally equipped with blackout curtains, however, I do apologize for this inconvenience during your stay. We will certainly investigate... More 

Lindsay, Ontario
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 18, 2012

We stayed at this hotel as part of a conference package from the Ontario Archaeological Society. The accomodations were very reasonable, clean, and comfortable. Our room had a kitchenette, sofa, louge chair, and a king sized bed, as well as a balcony, and was at the back of the building and very quiet. It is easy to find from the... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you very much for your review. I will share your comments will our entire staff as we thoroughly enjoyed having you stay with us during the conference. I look forwardt having the opportunity to host this prestigious event again in the future. Many thanks! More 

Barrie, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed October 1, 2012

From the moment we arrived, we were greated with less than a warm welcome. I was harassed over the room rate and room type I booked online. Not my first time at the rodeo but they made matters worse with the attitude. The stay ended with a terrible breakfast in the newly renovated restaurant. The rooms need a reno

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 27, 2012

Check in was a mess. Over half an hour. They did have complementary popcorn in the lobby, but reserved quantities to a handful. They did not have coffee. If you are coming from a distance and are tired and hungry this isn't the ideal check in. Complimentary coffee is only offered on the morning...but of course they forgot to mention... More 

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Thank you for your comments and we are extremely sorry that you were disappointed in your stay! When we have busy team weekends, we ensure that our front desk is staffed accordingly. When there is an entire team or two checking in at once, it can delay the check in process at any hotel, and our goal is provide an... More 

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