My wife and I have stayed at both this property and the similar Hampton across the street. The Hampton is the newer building (the rooms in this Holiday Inn, while clean and well kept, could probably use a bit of updating) but aside from that, we prefer he Holiday Inn.
The management / employees at this hotel are friendlier and...
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Was here for a 2 night weekend, hotel was booked solid. Indoor pool was decent size (a bit larger than most hotels) and fitness area was adequate.
We had a king executive room which is more like a suite. Mike and small fridge with sink area very convenient. Room was spacious and had a semi-private sitting area where there was...
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Thank you for choosing the Holiday Inn and Suites - Ambassador Bridge Windsor! We certainly appreciate your feedback and the great comments that you shared regarding our hotel. "Grill 55" is our new restaurant onsite and offers a unique and extensive menu! The breakfast pricing ranges from $ 5.95 - $ 13.95, Lunch ranges from $ 8.00 to $26.00 and...
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Lovely hotel, very clean and close to many restaurants. Staff were very nice.
Thank you for choosing the Holiday Inn and Suites - Ambassador Bridge and we are very pleased that you enjoyed your stay. We have great associates that work very hard to ensure that all of our guests have a great stay!
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The rooms are a very good size. The bathroom has a tub w/ jets and a shower head. There is a lack of power outlets next to the bed and as a traveler, it is convenient to have your phone charging close by. There should be more hangers on the hanger rack. Other than those small things, it's a nice...
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Thank you for your feedback and we are pleased that you enjoyed your stay at our hotel. During your next visit if you find that there aren't enough hangers, please feel free to contact our front desk and we would be happy to have more delivered to your guestroom.
Thanks and have a great day!
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We stayed at the holiday Inn in the King 2 room Suite 601. The layout of the suite was very comfortable. the main drawback was the fact the the 2 doors to the suite were on main hallways. The livingroom door was directly across from the elevator. The constant dinging of the elevator and conversations at all hours was very...
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Thank you for your feedback and we are thrilled that you enjoyed our newly renovated guestrooms. The particular room that you stayed in is close to the elevators, however, we have a number of different room types to offer you for your next visit to Windsor!
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Very pleasant staff, always a smiling face when entering this clean, recently upgraded facility.
Stayed here numerous times on business and now I'm here with the family for a varsity soccer event, and on a Saturday instead of a weekday - should it make a difference? Probably not.
Being a Priority Club Platinum member gets you perks, like room upgrades....
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Thank you for your feedback and your kind comments regarding our staff and hotel! As we have recently converted our hotel to be 100% non smoking, we will defintiely review your suggestions about the waiver. It is a great suggestion!
Our staff is well trained, and take issues such as the one that you experienced in the pool very seriously....
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Used to stay here many years ago, then switched to Hampton Inn across the street when it opened, for a few years, then decided to give HI another try. Main reason for my initial change: front desk staff inattentive, aloof, charge for internet at that time, since changed, ho hum general attitude
After this last visit, will try Hampton Inn...
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Reviewed August 11, 2009
Reviewed December 17, 2010
Reviewed December 23, 2011
Hi and thank you for your constant feedback.
We take all comments seriously and work on resolving the issues the best we can. The comments that you have posted have been given to all department heads so that we can avoid the issues going forward. We hope that you will stay with us soon and give us a chance to...
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We booked online through expedia and were given an excellent room. Unlike some other places that give you a terrible room because you booked online. The room was huge, clean and very quiet. Staff was very friendly and we got our room efficitently. We only stayed one night and were going to a Red Wings game. It was safe and...
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Hi and thank you for your review.
We appreciate the review, and we are glad that you enjoyed your stay. We try to accommodate all of our guest equally and the best we can. Thank you for the feedback once again and hope to see you soon.
- Our guest rooms start on the 2nd floor, we do not have...
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Decent stay location in Windsor.
Good Points
-Easy to get to. Central location. Normally lots of free parking
-New renos to the Restaurant are amazing compared too the old place. Good food, Reasonable prices. Room service prompt. Can bill meals to the room for PCR points!
-Nice salt water pool
-Lobby/Common areas always clean
-Friendly and helpful staff
Bad points...
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Hi and thank you for your review.
We appreciate the review. Just to address some of the bad points. Our hotel is a busy place, we provide excellent value for teams staying with us and from time to time noise level do increase. But we do provide security service that do walk the floors in ensure all of our guests...
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I come down quite a bit to Windsor, I am a contractor working at the Parkway Project.
Love the staff here and the location for me is perfect, lots of free parking which is bonus for
me since I haul a trailer with my tools.
If you go to the restaurant make sure you try the Fish & Chips, its...
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Hi and thank you for your review.
We are proud of our staff and the work they do! We try and make all of our guest feel at home, and especially ones that stay with us often. The Parkway Project will be a long one and we appreciate you choosing us as a accommodation partner while working in Windsor. Thank...
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