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All 34 Windsor hotels

Holiday Inn & Suites

3.0 of 5 Hotel   |   1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
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78%
Ranked #6 of 34 hotels in Windsor
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 4 days ago
TO-ski-mom Toronto, Canada
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180 people have reviewed this hotel

Traveler rating
    48
    88
    27
    10
    7
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50
27
10
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Toronto, Canada
Top Contributor
110 reviews 110 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for a weekend while in town for a family party. The rooms were large, comfortable, and clean. It was nice to have so much space to allow for getting ready for the party and for our kids to have room to spread out. The restaurant on site is always very busy in the morning so it might make... More

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toronto
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just an overnight for a wedding visit. Very busy hotel but good service despite the heavy traffic of guests. The room was a good size and clean. Showers were a little weak. Close to restaurants, coffee shops, etc. I would stay here again.

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Ontario, Canada
Top Contributor
96 reviews 96 reviews
32 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall this is a good property. The room was quite big and comfortable, including the washroom. The bed was comfy as well. Minor negatives....gym was spacious but equipment was a bit worn, no complimentary coffee in lobby. These are minor sure, but make the difference in my giving it a higher rating.

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Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your business and for choosing the Holiday Inn & Suites! I will share you comments with the maintenence team to have a look at the fitness equipment to ensure that it is up to our standards. We do offer complimentary coffee in our lobby - Monday through Friday from 7:00 a.m. - 9:00 a.m. and is refilled... More

Sudbury, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for work in the two room suite. It was a little old school but the hotel was clean and fresh. The concierges were all great to deal with and the restaurant food was surprisingly great!! I had co workers that stayed across the street at the Hilton who did not have as great a review. I recommend... More

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for providing your feedback regarding your last stay. I will be sure to share you comments to our entire team. Our housekeeping associates work very hard to provide a very clean and comfortable environment for all of our guests and they do a wonderful job. Thanks again for your business, and we look forward to welcoming you back... More

Bowling Green, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

If you want to party you will want to stay in a hotel downtown where you can stagger back to your hotel. If you want a nice hotel with a great front desk staff, good housekeeping staff and other support personnel then you might want to stay here. Rooms are clean and neat with comfortable beds, flat screen mid size... More

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Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your comments regarding out hotel. We certainly appreciate your business as there are several hotel options to choose from. I will be sure to share your feedback with our team, and we look forward to having you stay with us again in the future. Thank you! More

Welland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night after dropping our daughter at the University. Rooms were large and clean. Front desk staff were wonderful. There were several sports teams staying too. The pool area was crazy. Very busy, loud. Kids running and jumping, parents drinking and socializing. Perhaps staff could be assigned to this spot at busy times to control the running... More

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for taking the time to leave your comments. We are glad that you enjoyed your stay at our hotel. We are a very busy hotel, and we do our best to make sure that all of our guests leave with a favorable overall experience. We have a full compliment of staff and monitor the public areas as required,... More

London, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

staff very nice rooms very clean pool was awesome salt water couple of things no air conditioning working in hallways or elevators not good air condition unit a little dated but worked ordered room service friday night it was awesome but pricey had the rib steak & potatoes 34.00 don,t mind paying for good food the menus in room are... More

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Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for choosing the Holiday Inn & Suites - Ambassador Bridge as your accommodation choice while staying in Windsor! We reviewed your comments regarding the menus being outdated in our guestrooms, so we have our Executive Housekeeping team reviewing the menus in the guestrooms to make sure that all of the information is current. I will also pass along... More

Kitchener, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Down to see the Browns and Lions August 8th. Great location to get across the Ambassador Bridge. Nice pool well kept lobby, housekeeping staff were very helpful, front desk was hit and miss with their service skills. Close to lots of food choices and a nice onsite restaurant. Free coffee in lobby when it was available. Beds were nice and... More

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your feedback/comments regarding your recent visit. Our location is very conducive for those visiting USA for either business or leisure as we are only 2 kilometres from the base of the Ambassador Bridge. When arriving into Windsor, the 401 ends and the majority of the construction starts at this point. This is a 1.6 billion dollar upgrade... More

Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The hotel is clean and fresh. There was an nice trainee at the front desk. The manager was the contrary. She was rude an unwilling. We came in late and found out the next morning we were accommodated next to a family with young children. Why in an almost empty hotel. Especialy when you have too noisy airco and fridge... More

Was this review helpful? Yes 1
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you very much for your comments regarding your recent stay. I am sorry that your experience with your stay was not satisfactory. As I don't know the date of your stay or who you are referring to at the front desk, it is difficult to follow up. I can however assure you that customer service is our main focus... More

ottawa
Top Contributor
50 reviews 50 reviews
34 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a very good 4 day stay at this hotel- staff very friendly and helpful- there is also a good restaurant and bar on site, would recommend . I had a problem with a noisy guest and it was handled very promptly and professionally by the staff.

Was this review helpful? Yes
Team-Holiday-Inn-WIN, Manager at Holiday Inn & Suites, responded to this review

Thank you for your comments regarding our staff and your experience during your recent visit. We appreciate your business and always try to ensure that all of our guests have an enjoyable stay. Once again, thank you for your feedback and we look forward to welcoming you back in the future! More

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Additional Information about Holiday Inn & Suites

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Phone Number:
Location: Canada > Ontario > Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites 3*
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Also Known As:
Holiday Inn And Suites
Holiday Hotel Windsor
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites Windsor, Ontario

103 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Windsor
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn and Suites is the only full service property on Huron Church Road and is located approximately six kilometers from the vibrant downtown Windsor. Our property has a restaurant onsite offering breakfast, lunch and dinner along with room service 7 days a week. Currently our hotel has completed the first phase of our 5 million dollar renovation and will be completed in its entirety by November 2011. Our fresh, updated and inviting lobby welcomes you upon your arrival. Our main floor meeting rooms have been updated in addition to 3 of our 7 guestrooms floors. The remaining guestroom floors and the lower lobby renovations will be starting in July giving us the newest and most updated product to offer our guests. Our onsite restaurant is currently undergoing a full renovation which will be completed in August 2011 and we will then welcome “Grill 55” to our family! We continue to offer breakfast, lunch and dinner from our Piccadilly Pub during the renovations so our guests will not notice any disruptions with our restaurant operations. Our large indoor saltwater pool is a great way to relax and unwind at the end of the day and our newly renovated fitness room is tucked in behind the pool area with very well maintained equipment! Additionally your guestroom rate includes complimentary parking, high speed wireless internet, local and 1 800 calls and a business kiosk in the lobby available 24/7 for those wishing to stay connected! With 214 specious rooms for all of you travelling needs we welcome you to the Holiday Inn & Suites Windsor Ambassador Bridge – STAY YOU! ... more   less 
Number of rooms
214

Questions & Answers

Questions? Get answers from Holiday Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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