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All 142 Toronto hotels

Sandman Signature Hotel Toronto Airport

3.5 of 5 Hotel   |   55 Reading Court, Toronto, Ontario M9W 7K7, Canada
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Sandman Signature Hotel Toronto Airport
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81%
Ranked #47 of 142 Hotels in Toronto
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 30, 2014
Yvonne T Petrolia, Canada
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332 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sandman Signature Hotel Toronto Airport
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Petrolia, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 30, 2014

I booked this hotel for the location as it is quite close to the airport, as we had a early flight the next day. I booked a family suite which had a king bed and a separate room for my daughter and niece with a pull out sofa. The rooms had wifi which was great for our kids. The beds... More

Was this review helpful? Yes 1
GM_Toronto, Manager at Sandman Signature Hotel Toronto Airport, responded to this review

Thank you for this "great" review. The professionalism of our associate is something that we are constantly focused on here at the hotel and we have a good group. We consistently receive great reviews on or family suite it is very well appointed. We are always looking at ways to improve our service and your comment on the blankets is... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Loved this hotel because of it's cleanliness. The room was phenomenal. At the time (2010), it had a bunk bed seperate from master suite with it's own tv and bean bags for kids to lounge around on. Not close to stores that you can walk to. It is expected since you are right beside the airport.

Was this review helpful? Yes
GM_Toronto, Manager at Sandman Signature Hotel Toronto Airport, responded to this review

Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay with us. Our team is committed to maintaining the standards we have at the hotel. We greatly appreciate you describing how well appointed our rooms are. We are looking forward to welcoming you back, More

New York City, New York
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 9, 2014

This is a huge step up from your average, middle-of-the-road airport conference hotel. First off, the rooms are enormous. My room had a separate living space with a sofa set and desk; fully furnished kitchen (sink, refrigerator, coffee maker, etc.); full bedroom; and full bath, with a shaving mirror. It was bigger than my NYC apartment and I didn’t have... More

Was this review helpful? Yes 1
GM_Toronto, Manager at Sandman Signature Hotel Toronto Airport, responded to this review

I love when we receive detailed reviews about the experience that our guest have during their stay at our hotel. You touched on many things about our great property and we appreciate the feedback. On all that you’re experienced from the shuttle at arrival, quality and cleanliness of our room and the interaction with our associate an excellent review. Thank... More

Kingston, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 30, 2014

As a firm believer in recognizing something great when found, this hotel has it all. My wife and I took advantage of a "Lucky 13" night, where the stay was completely free compliments of the hotel, as a reward for our previous stays. Wonderful room, great amenities, Moxies Grille, wonderful location and the usual great service we have come to... More

Was this review helpful? Yes 1
GM_Toronto, Manager at Sandman Signature Hotel Toronto Airport, responded to this review

I want to thank you for this great review we greatly appreciate your positive feedback about our services and location. I will share this great feedback with our team. Thank you again as we look forward to welcome you back in the near future. More

Montreal, Canada
Contributor
17 reviews 17 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 14, 2014

It is close to Airport with a shuttle available for pick up. Friendly staff. Freee wifi. Nice restaurant (Moxie's). My room was a corner room and big. The tub didn't drain properly. The bed made it hard to sleep. The pillow was too soft and the bed made me roll towards the center.

Was this review helpful? Yes 1
GM_Toronto, Manager at Sandman Signature Hotel Toronto Airport, responded to this review

Thank you for this review we greatly appreciate your feedback. It is good to hear that you were given a warm welcome by our friendly staff. I do apologize that you did not enjoy our bed or pillow, along with the bath tub, your feedback was forwarded to our executive house keeper and maintenance manager. It is feedback like yours... More

Saskatoon, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 1, 2014

We used this hotel as a stopover hotel on our way to Jamaica in May. They provide a shuttle and we called them when we arrived , while we were waiting for our bags. There was a little confusion probably by us as to were to meet the shuttle, but we got to the right location and had to wait... More

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Hotel Toronto Airport, responded to this review

I appreciate the time you took to write this review. I am sorry to hear about the confusion with the shuttle service and the TV remote that did not work I am happy to hear that we were able to rectify this quickly. I do appreciate your feedback as it is what we rely on to better our service. Thank... More

Moscow, Russia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 30, 2014

Cons: - Terrible mattresses and pillows. I had no choice but sleep on the floor. (having back issues? pick another hotel!) - My room felt run down - cabinets with sticky stains, dirty bed covers and very dusty carpets. - Can hear next door guests. Pros: - Good internet -Restaurant on the main level has healthy choices for breakfast. (I... More

Was this review helpful? Yes 2
GM_Toronto, General Manager at Sandman Signature Hotel Toronto Airport, responded to this review

Thank you for taking the time to write this review. It is very troubling to me that you were faced with so many challenges at our hotel. Please accept my apology for the inconvenience you experienced I have addressed the matter with our executive house keeper. Thank you for the feedback it is greatly appreciated as it will help us... More

Calgary, Alberta, Canada
Top Contributor
50 reviews 50 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 30, 2014

Stayed 3 nights for Business trip and it was a wholesome trip. Clean room and quiet. I had issue with shower and in less than 30 minutes it was fixed.Available down in the lobby is Moxie. Airport bus is so convenient.

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Hotel Toronto Airport, responded to this review

Thank you for taking the time to post this review. I am delighted to see that your trip was a wholesome one I am glad that we were given the opportunity to be part of this experience. I apologize for shower malfunction and I am glad that the team was able to correct the matter in a timely manner. Thank... More

Contributor
16 reviews 16 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 27, 2014 via mobile

Stayed here during a 5 day business trip, the reception can be a little slow and often you will have to wait a little before they show up from the back room. The rooms have the basics, including a very annoying alarm which woke me up 5 o'clock in the morning, I unplugged it, and sure enough, next morning it... More

Was this review helpful? Yes
GM_Toronto, General Manager at Sandman Signature Hotel Toronto Airport, responded to this review

I appreciate the time you took to write this review. I am sorry to hear about the confusion with the parking charge, I have also addressed the matter of the alarm clock with our Executive Housekeeper I am glad that you would close to stay with us again, thank you for the feedback as we await to welcome you back... More

Toronto, Canada
Senior Contributor
49 reviews 49 reviews
46 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 22, 2014

Easy drive from Pearson, with a shuttle service, large parking, clean and large rooms, right on top of an open-late Moxies(good for a Canadian chain). Polite staff. I would see no reason to look further for an airport hotel in Toronto.

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Hotel Toronto Airport, responded to this review

I want to thank you for this great review we greatly appreciate your positive feedback about our services, location and the friendliness of our associates. It is wonderful to see our guest return because of the service we offer, I will share this great feedback with team. Thank you again as we look forward to welcome you back in the... More

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Additional Information about Sandman Signature Hotel Toronto Airport

Address: 55 Reading Court, Toronto, Ontario M9W 7K7, Canada
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sandman Signature Hotel Toronto Airport 3.5*
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