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Sandman Signature Toronto Airport Hotel

#51 of 141 Hotels in Toronto
Certificate of Excellence
55 Reading Court, Toronto, Ontario M9W 7K7, Canada
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Sandman Signature Toronto Airport Hotel
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Ranked #51 of 141 Hotels in Toronto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Pete C
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371 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
97 reviews 97 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Gives you boutique hotel feel when you walk in - modern, slick. It feels different from the major chain hotels. The in-house high-end restaurant is a great feature - bring your business associates there to discuss things afterwards.

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear Pete C, Thank you for posting a review on Tripadvisor. We are very happy to hear that you have enjoyed your stay with us and you have noticed a different feeling from other major Brands. Thank you for your comments about our Moxie`s restaurant. We sincerely appreciate your business and we would love to see you again!! More 

Kingston, Canada
Top Contributor
53 reviews 53 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We again took advantage of the Lucky 13 program, with a free night at this wonderful hotel. The rooms were beautiful, well appointed and nicely decorated. The hotel has a Moxie's Restaurant attached which is quite handy. I can't say enough about how professional and friendly the staff are.

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear Daryl W, Thank you very much for reviewing our Hotel on Tripadvisor. We are extremely happy to hear that you are one of our Loyal Customers and you always take advantage of our wonderful Lucky 13 Program. We sincerely appreciate your feedback and we can`t wait to see you again!! More 

Komoka
Top Contributor
57 reviews 57 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly and helpful staff Nice to have a Moxys attached for a meal upon arrival. Well lit parking and good drop off zone. Handy shuttle to the airport. Rooms are clean with a large bathroom Quiet Scratchy sheets and the pillows are too big. I wonder I could have asked for a stomach sleeper pillow? Business centre computer didn't support... More 

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear katharineb705, Thank you for your review on Tripadvisor. We are very pleased to hear that we have met your expectations as a Hotelier with your Leisure Travel. We are very sorry that the pillows were too big for you but I would like to inform you that we have some flat pillows upon request, please ask one of our... More 

Sudbury, Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice room, all amenities available. Moxies downstairs is very convienient Shuttle to airport was quick, and the best system I'd seen. Nice room, fair price for the area. I personally wasn't looking for anything more.

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear Rainmaker50, We appreciate your comments via Tripadvisor. We are pleased to hear that you have enjoyed your stay with us. We are very well located and within minutes to Pearson International Airport. Thank you one more time for choosing Sandman Signature Toronto Airport. We look forward to see you again. More 

Barrie
Contributor
18 reviews 18 reviews
8 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used the Sandman Signature for a Sleep Park N Fly. Even though the package we purchased was good for 8 days of parking they gave us 9 days of parking at no extra cost. They also allow you to book your transfer to the Airport, which is quite convenient and guarantees you get on the shuttle in the morning.... More 

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear Envigorate, We sincerely appreciate your comments via Tripadvisor. We are extremely happy to hear that we have met your expectations when you stayed with us on Park and Fly rate. We are very well located, within minutes from the Toronto Pearson Airport, we also have a very nice restaurant on site called Moxie's and a great swimming pool facility... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family and I are frequent guests to this hotel as we stay here for a night or so each time we travel: typically once, sometimes twice a year. The hotel always looks presentable, the rooms clean and the stay is always comfortable. The hotel's location is great, only 8 minutes away from the airport. There are shuttles running to... More 

Was this review helpful? Yes 4
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear T K, Thank you very much for your time posting a review on Tripadvisor. I would like to express our most sincere apologies regarding the bad experience during your last trip. I am definitely addressing your concerns with the shuttle bus Company to find more answers about the incident of the night you returned to Canada. I am very... More 

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 22, 2015

Good place to stay for a romantic night, they put us in the penthouse because we had to wait for our room reservation to be put through. Make sure you know its all in USD! Not CAD. Rookie mistake I made paid 28 more dollars. Staff friendly and service was quick. Pool needs an update and could be warmer, it... More 

Was this review helpful? Yes 3
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear Colin B, We sincerely appreciate your review on Tripadvisor. It is very nice to hear that we looked after you and we did upgrade your room. We do apologize you had to wait a bit for your reservation but I see that overall you had a great stay. Thank you for choosing Sandman Hotels Group and we definitely look... More 

Missouri
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 16, 2015

So we missed our connection to london on air canada. So they it put us up til the next flight. Very nice 1 bedroom suite with kitchenette. Great view of the city and airport from top floor room. Enjoyed the spa tub and super comfy bed. Very quiet considering the location.

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear booters, Thank you very much for your time reviewing our Hotel on Tripadvisor. We wanted to thank you for your comments and we are all very happy that you have enjoyed your stay with us. We are very proud of our team and they try their best to meet our guest expectations. Once again, thank you for choosing Sandman... More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

I really enjoyed my stay at the Sandman Signature...my room was AMAZING!!! It was more like a spacious one bedroom apartment with everything most hotels provide and then some; washer/dryer, yes! Washer/Dryer!!! Full sized refrigerator, microwave, utensils, pots and pans, dishes, bowls, wine glasses...you get the picture. This is ideal if you're in town for a long stretch and need... More 

Was this review helpful? Yes 1
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear Flygirl4life, Thank you very much for posting a review on Tripadvisor. We greatly appreciate your comments about the Hotel and the services you received. We are very proud of our team and they do their very best to go the extra mile. We are very close to the Airport within 10 minutes drive. We are very happy to hear... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 10, 2015 via mobile

Read the reviews here and understand that this hotel does NOT have professionals with a comprehension of hospitality or service working here. Be particularly wary of the shuttle service (butchered in other reviews here too) ESPECIALLY in winter. We booked this hotel b/c they said shuttle to and from airport was no prob. "Call us when you arrive and we... More 

Was this review helpful? Yes 2
GM_Toronto, General Manager at Sandman Signature Toronto Airport Hotel, responded to this review

Dear Buddha M, I sincerely appreciate your review posted on Tripadvisor. I do understand how you feel after coming back from a trip and had to go through the bad experience returning to the Hotel. I assure you that we have docummented your comments and I wanted to sincerely apologize for all the inconvenience at the Airport from your return.... More 

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