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The Hazelton Hotel

#11 of 141 Hotels in Toronto
Certificate of Excellence
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118 Yorkville Avenue, Toronto, Ontario M5R 1C2, Canada
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The Hazelton Hotel
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The Hazelton Hotel
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280 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Toronto, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Living in Toronto means no overnight stay, yet, but the ground floor elements of this 5 star hotel are beautifully rendered and well supported by an excellent and very friendly concierge and reception staff, whose welcome and assistance ensures a great experience. You feel like you are visiting the home of proud and careful hosts, who watch over every aspect... More 

Was this review helpful? Yes 2
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Robert G, Thank you for taking the time to review your recent experience at The Hazelton Hotel. I was delighted to read your kind words and I will be sure to pass on your comments to our reception and concierge team. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service.... More 

Irving, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is amazing. With the art gallery throughout, you can enjoy luxury at its best. The concierge service is uncomparable. The nightly turn down service is a luxury pampering experience all to itself; placing a towel and slipper at each bedside so you are prepared to retire for the evening. The facilities are well maintained and luxurious. The community... More 

Was this review helpful? Yes 3
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Kenneth P, Thank you for taking the time to review your recent stay at The Hazelton Hotel. I am so pleased that you enjoyed your stay and your generous comments are greatly appreciated. I will be sure to pass on your kind words to all of our staff as I know they will be delighted to read your comments.... More 

Memphis, Tennessee
Top Contributor
235 reviews 235 reviews
59 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed February 14, 2015

Very nice property in a nice trendy part of downtown Toronto. Close to restaurants and shopping. The front desk was very helpful. Rooms are very nice - a good amount of space and comfort. Bed was comfortable and the room had a nice flat screen TV. Wireless internet was also provided.

Was this review helpful? Yes 1
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear TJC22, Thank you for taking the time to review your recent stay at The Hazelton Hotel. It is always wonderful to read positive feedback and we are so pleased that you enjoyed your stay. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back... More 

TORONTO
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2015

When we arrived here we were greeted with a warm reception. They go well beyond expectations, very classy, friendly and professional. Almost felt like a celebrities lol. the room was very luxurious spacious and the beds,pillows were very comfortable. We enjoyed a good nights rest. All in all from check in to check out everything about this hotel is excellent.... More 

Was this review helpful? Yes
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear EDDIE55555, Thank you for taking the time to review your recent stay at The Hazelton Hotel. I am so pleased that you enjoyed your stay and that we exceeded your expectations. I will be sure to pass on your kind words to all of our staff as I know they will be delighted to read your comments. Your feedback... More 

Denver
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 4, 2015

The room was big, comfortable, deep, and beautifully decorated. As the room is too deep for the window that is almost as wide as the room, the lighting is too dark for Toronto weather and the room size. I'm all for soft lights in the bedroom except when I want to read. The bathroom is well appointed included the super... More 

Was this review helpful? Yes 1
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Mygift2u, Thank you for taking the time to review your recent stay at The Hazelton Hotel. It is wonderful to read positive remarks about our guest rooms and staff and I will be sure to pass on your kind words to our team. I appreciate your constructive feedback on various aspects of the room as well as your dining... More 

Portola Valley, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 18, 2015

My friend and I changed hotels after one night. We paid $ 740 for the sleepless night due to air conditioner running loud on and off. Little concern from the front desk, young lady informed us that we should have called them ( middle of the night ) to get a repair person to fix the problem !

Was this review helpful? Yes 1
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear 333forever, Thank you for taking the time to leave feedback on your recent stay at The Hazelton Hotel. I was disappointed to hear of your experience and I would like to speak with you directly, at your convenience. Sincerely, Nancy Munzar Kelly General Manager More 

Belleville, On. Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

This is an amazing hotel, set in one of the best neighbourhoods of downtown Toronto. We arrived on a cold day in January, and immediately warmed to this hotel. Right from the valet reception, who was so eager to help, and courteous. He made us feel so welcome, first impressions are quite the thing. The valet took us in the... More 

Was this review helpful? Yes
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear tlafferty48, Thank you for taking the time to review your recent stay at The Hazelton Hotel. This is the type of experience we strive to create for each and every guest, and it is wonderful to know that you enjoyed every aspect of your visit. I will be sure to pass on your kind words to all of our... More 

Guildford, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2015

This was the high-end hotel of three we visited on our recent trip to Toronto. It is pricey, but we got a good deal due to Christmas holidays, and price is what keeps a place exclusive. My partner knows I was happiest here (coming from the King Edward even!), because I'm a bit particular. I'm not sure about the soundproofing,... More 

Was this review helpful? Yes 1
Yurika_H_Res_Mngr, Manager at The Hazelton Hotel, responded to this review

Dear JeffreyJRA, Thank you for the wonderful comments about your stay with us. Your feedback is welcome and inspiring for our staff to continue to strive toward service excellence. We look forward to welcoming you back to The Hazelton Hotel. On behalf of the General Manager, Nancy Munzar Kelly Yurika Hinkle More 

St. John's, Canada
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2014

The Hazelton is one of the few five star hotels in Toronto. It is located in the centre of trendy Yorkville next to great shopping and restaurants. Our recent stay in the hotel was flawless from the time we checked in to the checkout. The staff were very helpful ( special mention to Dean at the Concierge desk). The room... More 

Was this review helpful? Yes 2
Yurika_H_Res_Mngr, Manager at The Hazelton Hotel, responded to this review

Dear Maj189, Thank you for the wonderful comments about your stay with us. Your feedback is welcome and inspiring for our staff to continue to strive toward service excellence. We look forward to welcoming you back to The Hazelton Hotel. On behalf of the General Manager, Nancy Munzar Kelly Yurika Hinkle More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 1, 2014

Although we live in Toronto, we recently stayed at the Hazelton with our 2 children, ages 2 and 6 months to attend a special event in the area. The staff were beyond courteous - they were genuinely warm and gracious. The concierge had the room set up for our particular needs before we arrived - with even some thoughtful and... More 

Was this review helpful? Yes 1
Yurika_H_Res_Mngr, Manager at The Hazelton Hotel, responded to this review

Dear Mina_M, Thank you for the wonderful comments about your stay with us. Your feedback is welcome and inspiring for our staff to continue to strive toward service excellence. We look forward to welcoming you back to The Hazelton Hotel. On behalf of the General Manager, Nancy Munzar Kelly Yurika Hinkle More 

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