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The Hazelton Hotel

#11 of 140 Hotels in Toronto
Certificate of Excellence
118 Yorkville Avenue, Toronto, Ontario M5R 1C2, Canada
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The Hazelton Hotel
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288 Reviews from our TripAdvisor Community

Traveler rating
    233
    29
    11
    8
    7
See reviews for
34
113
35
91
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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  • All months
    (288)
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    (65)
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Nairobi, Kenya
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hazelton hotel exceeded my expectations and was really value for money. The staff were friendly, helpful, passionate and just made me and my husband feel like we were with family. Deenah the concierge, Dina at front office, Aaron and whole valet team were simply amazing. We wanted to got to the CN tower for lunch and Deenah made for... More 

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hazelton was great - super comfortable bed, a beautiful room and a great bathroom. However there was major construction on the street - granted, it wasn't the hotel's fault, but it was a factor in not having the best experience possible.

Was this review helpful? Yes
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Stephan S, Thank you for taking the time to review your recent experience at The Hazelton Hotel. I was delighted to read your comments regarding the guestroom and bathroom. As you noticed, the City of Toronto is undertaking a beautification of Yorkville. Please accept my apologies that this drew away from your experience. I hope we will have the... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Alleged to be a top hotel, more like a juiced up hilton. Nothing special or unique, not a boutique by any means. Restaurant in lobby is great, but all other facilities are pretty dated and grim. Pool is a large bathtub in a basement, gym fits 3 people max. Rooms are large, but nothing special. No art or decor on... More 

Was this review helpful? Yes 1
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Nrage, Thank you for taking the time to review your recent stay at The Hazelton Hotel. I was disappointed to read your comments. Please accept my apologies that your stay did not meet your expectations. Please advise if we may contact you to discuss your experience? Sincerely, Nancy Munzar Kelly General Manager The Hazelton Hotel More 

Claresholm, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Right in the center of the city, this is the best property for sure. Amazing interiors and superb hospitality. Great food, great people, big rooms and what a convenience in terms of location! I'm too happy with this hotel.

Was this review helpful? Yes
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Anish S, Thank you for taking the time to review your recent stay at The Hazelton Hotel. It is always a pleasure to receive positive feedback and I will be sure to pass on your kind words to all of our staff as I know they will be delighted to read your comments. Your feedback is greatly appreciated and... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hazelton Hotel My husband and I loved this place! The location was great and service was amazing. Ask for a room that ends in 09 or 10! (We got this hint from an insider) Our corner room was spacious and quiet which is key for me. The bathroom was large and had heated floors - my fav! We loved in... More 

Was this review helpful? Yes
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Jen C, Thank you for taking the time to review your recent stay at The Hazelton Hotel. I was delighted to read your positive comments and we are so pleased that you would recommend The Hazelton Hotel. I do appreciate you highlighting areas that could be improved and I will ensure your ideas are shared. I will pass on... More 

Mississauga, Ontario, Canada
Top Contributor
69 reviews 69 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed here for one night with work and even with staying many nights a year at many hotels, this one is on the top of my list. Valet parking was easy to find and super friendly, and check in was as smooth and perfect as can be, right up to asking which morning newspaper I preferred, to being walked... More 

Was this review helpful? Yes 1
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Johnnyo_and_Kim, Thank you for taking the time to review your recent experience at The Hazelton Hotel. I was delighted to read your positive comments, we are so pleased that you enjoyed your stay. I will be sure to pass on your kind words to all of our staff as I know they will be thrilled to read your comments.... More 

Toronto, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

Living in Toronto means no overnight stay, yet, but the ground floor elements of this 5 star hotel are beautifully rendered and well supported by an excellent and very friendly concierge and reception staff, whose welcome and assistance ensures a great experience. You feel like you are visiting the home of proud and careful hosts, who watch over every aspect... More 

Was this review helpful? Yes 2
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Robert G, Thank you for taking the time to review your recent experience at The Hazelton Hotel. I was delighted to read your kind words and I will be sure to pass on your comments to our reception and concierge team. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service.... More 

Irving, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

This property is amazing. With the art gallery throughout, you can enjoy luxury at its best. The concierge service is uncomparable. The nightly turn down service is a luxury pampering experience all to itself; placing a towel and slipper at each bedside so you are prepared to retire for the evening. The facilities are well maintained and luxurious. The community... More 

Was this review helpful? Yes 3
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear Kenneth P, Thank you for taking the time to review your recent stay at The Hazelton Hotel. I am so pleased that you enjoyed your stay and your generous comments are greatly appreciated. I will be sure to pass on your kind words to all of our staff as I know they will be delighted to read your comments.... More 

Memphis, Tennessee
Top Contributor
258 reviews 258 reviews
63 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 14, 2015

Very nice property in a nice trendy part of downtown Toronto. Close to restaurants and shopping. The front desk was very helpful. Rooms are very nice - a good amount of space and comfort. Bed was comfortable and the room had a nice flat screen TV. Wireless internet was also provided.

Was this review helpful? Yes 1
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear TJC22, Thank you for taking the time to review your recent stay at The Hazelton Hotel. It is always wonderful to read positive feedback and we are so pleased that you enjoyed your stay. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back... More 

TORONTO
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2015

When we arrived here we were greeted with a warm reception. They go well beyond expectations, very classy, friendly and professional. Almost felt like a celebrities lol. the room was very luxurious spacious and the beds,pillows were very comfortable. We enjoyed a good nights rest. All in all from check in to check out everything about this hotel is excellent.... More 

Was this review helpful? Yes
HazeltonTeam, Manager at The Hazelton Hotel, responded to this review

Dear EDDIE55555, Thank you for taking the time to review your recent stay at The Hazelton Hotel. I am so pleased that you enjoyed your stay and that we exceeded your expectations. I will be sure to pass on your kind words to all of our staff as I know they will be delighted to read your comments. Your feedback... More 

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