Needed to stay in a hotel due to a 11 hour layover at Torontos Airport June 24, 2008, after reading good reviews on The Novotel Airport Hotel, decided to stay there. Upon arrival, the information booth called the hotels van which came in about 10 minutes. Check in was smooth and orderly, no muss nor fuss. Forgot my swim suit... more

Great hotel - very convenient location, with a shuttle bus to Pearson Airport. Room was comfortable, clean and well equipped. Staff were courteous and helpful. Reasonable price. more

On the way south on holidays we stayed overnight at the Novotel Toronto Airport that we found very good indeed for an overnight stay near the airport. One feature is a free airport shuttle – you have to call them from the airport and board at ground level, post S5. You also need to tell them what time you are... more

I needed to stay near to the airport and I found Novotel Toronto Airport perfect for my needs. Good staff, clean room, WiFi connection to Internet, ... I had only a bad experience; i wanted to know how to benefit of the free courtesy shuttle from the airport to the hotel and I asked that by e-mail and I received... more

I stayed in this hotel for 1 night in June 07. After losing my luggages, the staff in the hotel was very kind to offer me towels and toiletries. Originally, I was put into a room whose door handle does not work. When I told the staff about this problem, they promptly put me into another room. The dinner and... more

Spent 1 night at this location prior to an early morning flight out of Pearson. Overall this is a good place to stay that is in close proximity to airport parking (I opted not to go with the hotel's long term parking option due to reading mixed reviews). In terms of noise I only really noted a slight rumble when... more

Mixed feelings about this hotel. I was originally confused because I think there was a different Novotel near the airport that obviously is no more. Thanks to tripadvisor, I knew this was a former Best Western when I booked.. I paid about $150 for one night and was satisfied. The decor and furnishings are upscale although nothing remarkable. Good bed... more

The girl I made my reservations with could use a lesson in customer service as she was very rude, but the people who checked us in both days were very nice. We used this hotel as a stop-over for our 1 week vacation so we stayed before our trip ($139)and after our trip($105). This hotel claims it is the closest... more

all i can say is CLEAN rooms, GREAT service, and a BEAUTIFUL property. I definately recommend to all. more