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Gladstone Hotel

3.0 of 5 1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
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Certificate of Excellence 2014
Gladstone Hotel
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Gladstone Hotel
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418 reviews from our community

Traveler rating
    200
    155
    34
    15
    14
See reviews for
30
216
41
84
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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    (418)
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    (105)
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    (79)
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Toronto, Canada
1 review
3 of 5 stars Reviewed 1 week ago

The concept of this hotel is great. The rooms are unique. The staff are attentive and friendly. Our room was spotlessly clean. We thoroughly enjoyed the art show which was going on in the hotel. The food in the restaurant was good and well-priced. HOWEVER. . . you can hear everything that is happening in this hotel all night long.... More 

Was this review helpful? Yes
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us and fellow travelers. While I am thrilled to hear that you enjoyed your stay with us, I do apologize for the loud noise you experienced while staying with us. The Gladstone is the longest continually run hotel in Toronto, was built in 1889 and has been declared a heritage building.... More 

Corning, NY
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quirky, fun, interesting venue and rooms. Loved the cafe for dinner and breakfast the next morning (have the warm donuts). The Sugar Bush room is magical--feels like you are floating in space rather than in an urban hotel. Quiet, comfortable, simple. Every detail was covered. Staff was friendly and helpful. If I'm ever in Toronto again, I'll stay at the... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us and fellow travelers. We introduced the homemade doughnuts quite recently and they have consistently received great reviews so thanks for confirming how good they are! I agree with you that the Gladstone is a very special and unique property and it is very nice to read that we will be... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second stay in the Gladstone, and again, a very pleasant hotel experience which we would not hesitate to recommend. Front desk staff are very friendly and welcoming, the room very clean and cozy with the exposed brick wall, great coffee outside your door in the morning , and a wonderful location with some of the best restaurants... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for your feedback. We were thrilled to welcome you back to the Gladstone and are really happy that you enjoyed your stay with us...again. We appreciate your loyalty and hope to see you again soon. Best regards, Andreas Spove General Manager More 

Ontario
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Paid parking was right across the street, brunch in the Café was tasty, the front desk staff were friendly and efficient. The elevator was a trip back in time! We stayed one night room 319. We found the temperature in the public areas on the upper floors very hot, but our room had its own thermostat and we could open... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your positive feedback with us. I am delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Best regards, Andreas Spove General Manager More 

Green Bay, Wisconsin
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 20, 2014

This is far from a chain hotel. The Gladstone is located in a beautifully restored building incorporating many of the original features. Every room is different - ours was quite comfortable, but small. Staff was very helpful and the onsite restaurant and bar were great.

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for your comment. We are very happy to read that you enjoyed your stay with us and hope to have the pleasure of welcoming you back to the Gladstone in the future. Best regards, Andreas Spove General Manager More 

Picton, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 19, 2014

We stayed one night at The Gladstone in the Surreal Gourmet room designed by Bob Blumer. While we didn't use most of the amenities provided, it was very nice to have a panini press, microwave sink etc in the room. We did partake in a steamwhistle from the fridge! The bed was beyond comfortable with fluffy pillows that you just... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us. I am thrilled to read that you enjoyed your stay with us and that you would like to come back and experience other rooms. In the meantime, I would like to address some of the issues you mentioned in your review: Our elevator is manned throughout the day, not only... More 

United States
Contributor
16 reviews 16 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 11, 2014

Stayed at this hotel for business travel. The rooms are all painted different colors. My room was maroon so I was pumped up to go in the morning. Joking aside, the rooms were clean and the breakfast was good. The staff was friendly and helpful. Overall speaking a nice stay in Toronto.

Was this review helpful? Yes 3
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Sir, Thank you for sharing your impressions with us and fellow travelers. I am thrilled to read that you enjoyed your stay with us and we hope to welcome you back in the near future. Best regards, Andreas Spove General Manager More 

Columbus, OH
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 24, 2014

I've stayed at the Gladstone twice and had a different room each time. The staff there is really attentive and aim to go the extra mile to make you feel well taken care of. The food is also quite good, I particularly enjoyed breakfast. The only reason I gave a 4/5 rating instead of a 5/5 is that in this... More 

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us and fellow travelers. We have great ambitions for the hotel in 2015 and will be re-designing 5 rooms per year, among other wonderful projects, with the goal of improving functional aspects and the general level of comfort of the rooms, as per your observation. I am very happy to read... More 

Montreal, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 22, 2014

I stayed for a week. An old hotel/art gallery, very interesting concept. My room was interesting but not as impressive as I thought... Ok I wasn't the one to book and it was quite late according to the dates... The hotel is definitely gorgeous though, with its old wooden n' metal elevator. The bar-restaurant offers a cozy ambiance and surprisingly... More 

Was this review helpful? Yes
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for submitting your impressions of your stay with us. I am thrilled to hear that you enjoyed your stay with us. Indeed, our manually operated elevator is one of the oldest in the city, dating from 1904 and our staff are at hand all hours of the day to escort you to the desired floor. We... More 

Washington, DC
Top Contributor
68 reviews 68 reviews
52 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed September 29, 2014

Hard to rate this unusual hotel. I've been going back and forth on whether to give it 3 or 4 stars. It had a similar art-focused feel as 21c Museum Hotel in Louisville but without the luxurious amenities and with an awesome queer feel. My wife and I stayed here for 3 nights for our anniversary. We had lots of... More 

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Madam, Thank you for your kind comments and for bringing some issues to my attention. As the oldest continuously run hotel in Toronto and the volume of clients coming through the hotel annually, there will unfortunately be some wear and tear. We have established a maintenance plan to offer the best level of upkeep possible. We have also planned... More 

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Additional Information about Gladstone Hotel

Address: 1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Gladstone Hotel 3*
Number of rooms: 37
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Also Known As:
Gladstone Hotel Toronto
Hotel Style:
#18 Family Hotel in Toronto
#27 Romantic Hotel in Toronto
#46 Business Hotel in Toronto

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