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All 142 Toronto hotels

Gladstone Hotel

3.0 of 5 Hotel   |   1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
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86%
Ranked #25 of 142 Hotels in Toronto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
terrylovesthesun Toronto
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407 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Toronto
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the hotel for my son and daughter-in-law's wedding held in the ballroom and the second floor reception area.I stayed in the Today Room. Each room is designed by an artist. The bed was very comfortable and the duvet and pillows were amazing. Everyone who works here are very friendly and helpful. The hotel is in a great... More

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear guest, Thank you for sharing your kind comments. We are thrilled to hear that you enjoyed your stay with us and especially the bedding, I must admit, is of extraordinary quality. Being a well versed traveler myself and having operated many high end establishments internationally for over 20 years, I am proud to say that the beds at the... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A fine place to hook up after a night of drinking, I would think. This is, of course, the crux of their business. Not a luxurious experience, otherwise. Would -not- stay here again. The room was banged up - chips on the wall, mysterious fluids/stains on the walls, damage to the furniture, no bathrobes, the world's oldest/smallest living television, no... More

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Sir/Madam, I do not find your comments very constructive nor informative for fellow travelers, especially since you decided to leave the hotel a few minutes after check-in. We do not position our property as a luxury establishment in any way and I believe that our price points reaffirm that, however, we are a very well respected art boutique hotel,... More

New Albany, Ohio
Top Contributor
51 reviews 51 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Gladstone Hotel was built and named after British Lord Gladstone in the 1890's. The family had a complete renovation of the hotel in the 1980's (?). It is the equivalent of the 2LC Museum Hotels being built in mid size cities in the United States. There is art on every floor and each room has been designed by a... More

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Individualized room themes, each decorated by different designers. The staff was really caring, going out of their way to guide and handle needs. Overall it was a great value and in a cool area of town.

Was this review helpful? Yes 1
Windsor, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

The Gladstone was a great place to stay. Rooms are all designed by artists and art is exhibited in all the hallways and lobbies on each floor. Location was perfect, lots of restaurants, bars and shopping within walking distance. Our room was super clean, bed was comfortable, nice sheets and I was happy that the toiletries provided were all natural... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

Our room was decorated artfully-like a haunted house. The linens were clean, as was the whole room. We thought the staff was friendly and helpful. The location on Queen St. was great, with interesting shops and restaurants close by. We enjoyed the art in the hallways. We would definitely stay here again.

Was this review helpful? Yes
Waltham, Massachusetts
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 18, 2014

The best thing about the Gladstone for us was the Queen St. location. Lots of interesting restaurants, bars, and shops. Not too far from the lake, we went for lakeside runs each morning. We found the staff universally friendly and helpful. The most bothersome thing was the tiny shower. I am not sure why they installed a tub spout there... More

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear guest, Thank you for sharing your comments with us and fellow travelers. I am very happy to hear that you were generally very pleased with the staff and your stay. We are most definitely unlike any other hotel that you would normally stay in, considering that we are the longest continuously run hotel in Toronto. We have been open... More

Moscow
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 8, 2014

Overall not a very good experience despite expectations based on reviews on tripadvisor. Reservation was totally wrong by the time I arrived, the price was misquoted, number of days was wrong, and the room type was incorrect. Didn't get an email confirmation because the guy who took my reservation kept getting my email address wrong (despite 3 corrections over the... More

Was this review helpful? Yes 3
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest. Thank you for sharing your experience with us and fellow travelers. I am very sorry to hear that you were not satisfied with your experience and chose to leave early. I do apologize for the lack of professionalism demonstrated at the time of booking where the reservation agent got the reservation and contact details wrong, and I will... More

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 8, 2014

Had a great stay! Great boutique hotel. We had a great stay and would defiantly stay again. Parking was a pain as I couldn't find anything about it on their web site. I found out upon check in that you must call the hotel to reserve a spot (which are limited). We ended up parking on the street which was... More

Was this review helpful? Yes 3
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for your kind comments. We are thrilled that you enjoyed your stay with us. As mentioned in previous guest reviews, we do have limited parking spaces (7) and they fill up rather quickly, so for future travelers, please make sure to contact us iwell in advance so that we can book your parking spots in advance.... More

Dallas, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 5, 2014

I had a wonderful stay at Gladstone, enjoying the hospitality and the design of my room (Room 403, Surreal Gourmet). The friendliness of the Canadian people is a given (gotta love them!), so needless to say, the staff was incredibly helpful and patient with me (directionally challenged). I absolutely loved my room - the abundance of a joyful feeling and... More

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. I am thrilled to hear that you enjoyed your stay with us and that our members of staff were nice and helpful. Your comments about the quality of our food is also most welcome and we are excited to feature our summer menu later this week... Just to assure you... More

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  • Front desk staff(3)
  • Tower suite(3)
  • Queen street(3)

Additional Information about Gladstone Hotel

Address: 1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Gladstone Hotel 3*
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Also Known As:
Gladstone Hotel Toronto

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