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Gladstone Hotel

#32 of 141 Hotels in Toronto
Certificate of Excellence
Hotel website
1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
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Gladstone Hotel
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Gladstone Hotel
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424 reviews from our community

Traveler rating
    203
    158
    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed this week at the Gladstone with 4 kids and 2 adults. We got three rooms including the tower suite. Through every step of the way the service was 5Star..well there was a grumpy girl at breakfast...but aside from her! From booking (we kept changing rooms and they were always accommodating, thanks Hayley), to lunch dining, to check in,... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you so much for sharing your impressions with us. We are thrilled to read that your stay with us was such a success and that you will come back and stay with us in the future. I am also very pleased to hear that our staff did what they do best - looked after you and enhanced... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Empowered....because of the unique qualities and construction of the elevator, my partner felt comfortable enough to use it, despite having a deep fear about being in confined places. Empowered...because the room was exactly as we had imagined, making it the high point of our stay. The staff were helpful and extremely courteous. The breakfast menu offered plenty of choice. We... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for your kind words and for sharing your thoughts with the rest of us. I was very happy to read that you found our staff very courteous and helpful. We pride ourselves with going above and beyond our duties as very often as we possibly can, and it is nice to read when my team's efforts... More 

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here over the weekend and had such a good time. From the front desk staff, and charming Robert who greeted us every time he saw us through to one of the comfiest bed we've ever slept on we would definitely recommend Gladstone Hotel to our friends. Also, Karaoke on a Friday night (a little late at 10pm) is... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us and fellow travelers. I am thrilled to read that you really enjoyed your stay with us. We do pride ourselves with the quality of our beds and linens and many of our guests rave about our bedding, which is always nice to hear. We hope to welcome you back soon!... More 

san francisco, ca.
Contributor
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Gladstone located in hipster Queen St. W. Middle of vintage, local artists and restaurants. Each room decorated via artist rendition..art gallery on 2nd F., nice restaurant and average meal selections. One block, Pivola Pizza..the best. I travelled dead of winter, and was very comfortable!

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your experience and kind remarks. While we also looove the pizza's at Piola and the friendliness of Giulia and her team, we are launching a whole new menu/concept at the Gladstone shortly... Hopefully, when you come back to visit us again, you will have the pleasure of trying it out at the Gladstone! Thank... More 

Sarnia, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have nothing but good things to say about our stay at the Gladestone. The guys that ran the elevator were so friendly and funny. The housekeeper was very sweet. Our waiter in the bar was the best!! We stayed in the Soureal Gourmet Suite! Phenomenal!

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for your kind words! We would really enjoy seeing you back in the not too distant future! Best regards, Andreas Spove General Manager More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2015

I attended as part of a conference that had their after party in the venue and I got switched from one room to the next. Both rooms were lovely (photos attached). The service was exemplary, both from desk staff as well as the serving staff. The decor is really something! One of the drawbacks however, was that the restaurant didn't... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to read that you really enjoyed your stay with us. The Gladstone hotel caters more to a leisure clientele and not so much corporate...for that reason, we do open our breakfast room at 8 AM on weekends but 7 AM on weekdays. For more details, please see our website. Also,... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2015

The concept of this hotel is great. The rooms are unique. The staff are attentive and friendly. Our room was spotlessly clean. We thoroughly enjoyed the art show which was going on in the hotel. The food in the restaurant was good and well-priced. HOWEVER. . . you can hear everything that is happening in this hotel all night long.... More 

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us and fellow travelers. While I am thrilled to hear that you enjoyed your stay with us, I do apologize for the loud noise you experienced while staying with us. The Gladstone is the longest continually run hotel in Toronto, was built in 1889 and has been declared a heritage building.... More 

Corning, NY
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 6, 2015

Quirky, fun, interesting venue and rooms. Loved the cafe for dinner and breakfast the next morning (have the warm donuts). The Sugar Bush room is magical--feels like you are floating in space rather than in an urban hotel. Quiet, comfortable, simple. Every detail was covered. Staff was friendly and helpful. If I'm ever in Toronto again, I'll stay at the... More 

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us and fellow travelers. We introduced the homemade doughnuts quite recently and they have consistently received great reviews so thanks for confirming how good they are! I agree with you that the Gladstone is a very special and unique property and it is very nice to read that we will be... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2015

This was our second stay in the Gladstone, and again, a very pleasant hotel experience which we would not hesitate to recommend. Front desk staff are very friendly and welcoming, the room very clean and cozy with the exposed brick wall, great coffee outside your door in the morning , and a wonderful location with some of the best restaurants... More 

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for your feedback. We were thrilled to welcome you back to the Gladstone and are really happy that you enjoyed your stay with us...again. We appreciate your loyalty and hope to see you again soon. Best regards, Andreas Spove General Manager More 

Ontario
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 4, 2015 via mobile

Paid parking was right across the street, brunch in the Café was tasty, the front desk staff were friendly and efficient. The elevator was a trip back in time! We stayed one night room 319. We found the temperature in the public areas on the upper floors very hot, but our room had its own thermostat and we could open... More 

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you for sharing your positive feedback with us. I am delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Best regards, Andreas Spove General Manager More 

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