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All 141 Toronto hotels

Gladstone Hotel

3.0 of 5 Hotel   |   1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
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Gladstone Hotel
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87%
Ranked #25 of 141 hotels in Toronto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Schackleford
  • Reviews (398)
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398 people have reviewed this hotel

Traveler rating
    194
    146
    31
    14
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26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Moscow
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Overall not a very good experience despite expectations based on reviews on tripadvisor. Reservation was totally wrong by the time I arrived, the price was misquoted, number of days was wrong, and the room type was incorrect. Didn't get an email confirmation because the guy who took my reservation kept getting my email address wrong (despite 3 corrections over the... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Had a great stay! Great boutique hotel. We had a great stay and would defiantly stay again. Parking was a pain as I couldn't find anything about it on their web site. I found out upon check in that you must call the hotel to reserve a spot (which are limited). We ended up parking on the street which was... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I had a wonderful stay at Gladstone, enjoying the hospitality and the design of my room (Room 403, Surreal Gourmet). The friendliness of the Canadian people is a given (gotta love them!), so needless to say, the staff was incredibly helpful and patient with me (directionally challenged). I absolutely loved my room - the abundance of a joyful feeling and... More

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GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. I am thrilled to hear that you enjoyed your stay with us and that our members of staff were nice and helpful. Your comments about the quality of our food is also most welcome and we are excited to feature our summer menu later this week... Just to assure you... More

Oakville, Ontario
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had tickets to see a play at the Lower Ossington Theatre and decided to look for a hotel nearby to stay for the night. After checking out the Gladstone's website, I knew I wanted to stay in one of their rooms! Each one was designed and furnished by different artists so they each have their own personality. Some of... More

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Sir, Madam, Thank you for your kind comment. I am thrilled to read that you enjoyed your stay with us and we certainly enjoyed serving you. We do have a complimentary coffee station on the 3rd and 4th floor for our early risers that just want to grab a beverage before heading out and I am glad that you... More

Kitchener, Ontario, Canada
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 3 weeks ago

Our daughter-in-law booked brunch for 8 people for Father's Day Brunch due to good ratings. The ratings should be 1 star or less. The brunch was nothing like food shown on website- several big servers had no food at all, the so called fantastic brunch consisted of some fried potatoes, tasteless scrambled eggs, fatty beacon and sausages and some breaded... More

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GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Sir, Madam, Thank you for your comments. We offer two kinds of Brunch on the weekend - The Acoustic brunch that is served buffet style, in either the Ballroom or Melody Bar. We have a full buffet where we serve a selection of hot and cold dishes with a daily special that changes from week to week. Our second... More

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were pleasantly surprised with how high-end this artsy boutique hotel felt. The in-room tablets were fast and a convenient touch. The front desk staff were extremely friendly and helpful. TTC stops just outside the hotel, made travelling into the downtown core effortless and the close parking spots were perfect for us out-of-towners! I have told all my Ottawa friends... More

Was this review helpful? Yes 2
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Felicity, Thank you for sharing your experience with us and fellow travelers. At the Gladstone, we work very hard on improving our standards every day and to read your positive feedback really gives us additional energy to push harder. We are thrilled to read that we not only met your expectations, but exceeded them, and we would be delighted... More

Poughkeepsie, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 2, 2014

The Gladstone Hotel in Toronto was nice. The bed was VERY comfortable (probably the best part of the room). The bathroom was clean (although I did see a bit of mildew). The staff was helpful and friendly. The worse part about the hotel was the parking situation. There was a wedding party at the hotel and by the time we... More

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GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Liz, Thank you for your kind comments. We are very proud to be an active member and recognized partner of the Art community in Toronto and that is very well reflected in everything we do - from room decorations to exhibits and events held at the Hotel. Being an inner city boutique hotel, we have very limited access to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

We stayed over a Saturday night for a quick mini vacation. Our room had incredible atmosphere. We both loved it. The service at the hotel was excellent. We ate breakfast on Sunday morning and loved the food and coffee. It had all the atmosphere of an art resort (think Cosmopolitan in Vegas) without the flight and silly frou-frou façade.

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Shelley, Thank you for sharing your comments with fellow travelers. We really appreciate the feedback, this is how we improve our services, so,...thank you! Best regards, Andreas Spove General Manager More

Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

I've stayed at the Gladstone twice, in different rooms, and I've loved both experiences. I love that you can pick your own room while booking online, and it's a ton of fun to look through all the options to choose which one you want. The rooms are small, but they have everything I'd need for a couple of days. The... More

Was this review helpful? Yes
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Sir, Madam, Thank you for your kind review. Our website is very special in the way you can book any individual room. While we strive to accommodate your room choice as often as possible, please know that sometimes, for unforeseen events, we will be required to honor the room category and not the actual room number. All rooms are... More

Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 11, 2014

What an experience! I was lucky enough to spend a weekend at the Gladstone in May with my boyfriend. Originally, we only had the Friday night booked for a concert and were going to go home afterwards. When plans changed and we wanted to stay the Saturday night as well, the staff was amazing and very accommodating. We had to... More

Was this review helpful? Yes 1
GMGladstone, General Manager at Gladstone Hotel, responded to this review

Dear Miss, Thank you for your kind words. We are very proud to be part of this vibrant part of Toronto - Queen West.... I am glad to read that you found us very interesting, and that you enjoyed your stay with us. I hope that we will have the pleasure of welcoming you back soon, so that you can... More

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Hotel Summarization (Beta)

What travelers say

  • Front desk staff(3)
  • Queen street(3)
  • Tower suite(3)

Additional Information about Gladstone Hotel

Address: 1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Gladstone Hotel 3*
Reservation Options:
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Also Known As:
Gladstone Hotel Toronto

640 photos of this hotel

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Amenities (25)
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Restaurants and Bars (20)
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Racine Room (73)
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E-le-men-tal Room (67)
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Big Wood Room (82)

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Amenities

Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style
#21 Romantic Hotel in Toronto #23 Family Hotel in Toronto #33 Business Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
The Gladstone Hotel is not only the oldest continuously operating hotel in Toronto, it's also one of Canada's favorite Art Boutique Hotels. Blending historical Victorian architecture with contemporary elegance, downtown culture and whole lot of art, the Gladstone Hotel has a very diverse client base and is a hub for locals and international travelers alike. 37 Hotel rooms each individually designed by different Canadian artists, 2 restaurants, 4 event spaces including a ballroom with a full size bar, 3 Art exhibition spaces and a meeting room... We organize private events, staff parties, corporate events, press/book launches, weddings and more... Find out what people are saying about the Gladstone Hotel in Toronto, or leave a review of your own. ... more   less 
Number of rooms
37

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